One of the best service departments. I have been taking my vehicles there since they opened…read more Over the years I have purchased a vehicle here and had a pleasant experience, but mainly utilize the service department. Previous visits have dealt with Corey and Theresa. Had lived out of state for several years and since I've been back I've primarily dealt with Jennifer and Lily. Both have been upfront about service cost estimates, time, and any issues found. Prices are fair and always check the site for discounts.

Jessica, Rich, and the finance manager (I'm sorry I forgot your name) were great, very friendly and…read morequick to respond. They made the effort to make it as quick as possible and Rich spent some time chatting while waiting for the finance manager which wasn't needed, but welcomed conversation. While it was a hike for us to come to this dealership, it felt like the right move vs going to Wyler, and I'm glad we did. They were fair and leveled with us, I left not feeling pressured in the purchase. The Marysville Promise is a solid program that certainly is appreciated, this alongside the CPO car we bought made us leaving feeling as if we had a new car. Definitely recommend.

Best service department in Columbus. Very accommodating and fair pricing…read more I bought a CPO MKZ from Bob Boyd and I'd take my non Lincoln vehicles here too. I don't get the usual "you need a new PCV valve" when I get the oil changed, and I've never had to take the car back to have them finish doing the job. They always wash the car when they're done and they ask before they do it too.

They lie and scam for their own gains. Don't trust the sales department here. They will negotiate…read morewith multiple people at once over one car and keep you in the dark. They are only about themselves and not their customers.

Love this place! $17.99 oil change for their grand opening celebration - what a deal!…read more Two caveats: 1. The shop is located at the corner of Kenny & Henderson behind the Dent Doctor. If you are heading south on Kenny, you may have to do a u-turn to get into their lot because it's easy to miss. 2. They just opened so their waiting area is small and sparse, but there are chairs and a very clean bathroom for customers. But the prices are great and the guys do not try to over-sell you. They asked me how long I planned to keep my car and gave me options on part pricing of good, better, and best instead of trying to sell me on the most expensive parts. How refreshing is that? Give these guys a try - you won't be sorry!

I am not a part of the collective that finds this shop worthy of a positive review. In fact, I…read morewaited nearly 14 months before commiting my concerns to Yelp simply so I could rationally explain what a great mistake I'd made entrusting my car's service to them I'd purchased a used 2008 Saturn Vue in July 2017 (with an "As Is" warranty and 105,000 miles on it) from a local small car lot that has since gone out of business. From day one, the problems began. Before taking the car, but after complaining the front brakes felt mushy, the salesman (allegedly) had their mechanic perform a front only brake job. Within 500 feet off the lot, the check engine light came on. The gas gauge was off by half a tank. The front windows were stuck in the up position. (I was able to fix that problem myself.) The driver side headlamp burned out. The ABS sensor came on. And the passenger front end began making some very disconcerting noises. I didn't have a regular mechanic and had financed this vehicle for 36+months so I asked a co-worker who he'd recommend. He directed me to Noebull Automotive. Nearly $3,100 later I paid the charges in full and left the shop. Within 3 days of leaving the shop virtually every single repair came undone. The check engine light came back on. The ABS sensor reappeared. The fuel gauge tank unit (which was replaced) reverted back to the original problem, leaving me to "guess" how much gas I had within a day's time of "filling up". I was told the noise up front necessitated the installation of new front stabilizers and a sway bar assembly. Overall the steering improved (which may have been helped by an alignment also performed) but the ominous noises from the right front continued to occur. I brought all of my concerns to the manager's attention and he assured me things would be worked out. I brought the car back a day or so later (mostly because of the noises) and he determined that the catalytic converter was failing. In order to "save me" the cost of replacing it he offered to perform a Hail Mary technique of burning out the debris. $118 later nothing was resolved. As ALL of my savings had now been exhaused paying for work/fixes that consistently failed I resolved to sell the vehicle as quickly as possible and lick the financial wounds ALL-bull had visited on me. In short, they may have qualified and capable mechanics working for them but I think only rank amateurs worked on MY car. They saw me coming and cleaned my clock - a cautionary lesson to anyone else seeking automotive service from Noebull Automotive.

They do a good job and turn around is fairly quick. I like the detailed estimates complete with…read morepictures

Believe all the bad reviews.!! As a real customer who took…read moremy car in TWICE, once with the original issue, and again to fix the damage they caused to my fuel injectors with their "walnut cleaning" Neither time did my original issue get fixed and they even tried to say it was my exhaust pipe rattling. Turns out if they had just replaced my damn Camshaft position actuator the problem would've went away! But no, they had me spend 2 grand OUT OF POCKET the first time, didn't fix my issue, instead I had a new one, and another 2787 OUT OF POCKET yet again to fix the issue THEY CAUSED!! And lied to my face as well as lost my ENGINE COVER! These people are ripping you off! DO NOT TRUST WHAT THEY SAY TO YOU THEY ARE LIARS and I have paperwork to prove it! ALL NEW FUEL INJECTORS, SPARK PLUGS, Intake Manifold Gasket and still the same issue.

Excellent auto repair business. Jason is professional, knowledgeable,courteous and shows genuine…read moreconcern for excellent work and customer satisfaction. Highly recommend. I appreciate their reports and updates as well as ease of contacting them. They actually answer the phone and it's a real person you can discuss your situation with and not have to play phone tag. Thank you Luke's staff.

They did a decent job of the coolant system getting the vehicle back on the road. Over priced…read more One thing had me concerned was a tech stating couldn't locate the transmission dip stick. Easy color & simply to the right of engine. Speaking with an out of town brother of the situation who is an excellent auto mechanic had a laugh. Plan was to pay off over priced Luke's work & drive to the state he lived in where he would do what's needed. Sadly, seemed more important paying off Luke's prior driving to the excellent auto mechanic of my brother. Passed away while paying off Luke's. Personal, yeah. Nonetheless, I'd say research prior Luke's. Pricey analysis not added to completed work as they stated. I have the paperwork. Gave them an excellent review at the time being happy to drive my vehicle again. I'd say now, research & buyer beware.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

Quick service, accurate diagnosis, fair price. What more could one ask for??? Get treated right and…read moretake your vehicle here for service.

I've had my car worked on at ER off and on since I bought the thing. My car is not new by any…read moremeans, and has needed work from a radiator replacement... to brake jobs... to exhaust work... and every little thing in between and they've handled it. They have a super cute lobby at their Plain City location and they always have chilled drinks, coffee, and fresh baked goods. They offer loaner cars for certain services and I've never used that amenity personally, but the loaner vehicles in their lot look very nice and clean every time I see them! Even though I've moved throughout the years I still come back to ER because they're not judgy of my old decaying SUV, and they do their best to help. I can't speak to their pricing just because I honestly haven't had my car worked on anywhere else for big things. But they have coupons and I've always been able to afford their work!

Extremely disappointing experience. The biggest issue is that this shop charged me about $100 MORE…read morethan Tesla for the exact same replacement tire, including installation. An independent shop charging more than the Tesla dealership is absolutely ridiculous. To make matters worse, the tire they installed started leaking air shortly after the installation. I brought it back, and they eventually found the leak at the bead. Instead of taking responsibility for a problem with the installation, they claimed my rim was cracked and tried to sell me a new rim, pointing to existing curb rash as the cause. I took it to Costco for a second opinion. They cleaned and resealed the bead, checked for leaks, and fixed the problem. No new rim was needed. On top of that, communication and turnaround time were extremely poor throughout the entire process. Paid more than Tesla, had a leak after their installation, and was then told I needed an expensive new rim when a simple bead reseal fixed the problem. Get a second opinion before authorizing additional work here.

Went to tuffy they gave me great service very knowledgeable more than most talk to Allen he's a…read moregreat guy he knows what he's doing

***THEY WILL CHARGE YOU DOUBLE THE PRICE THEY GET THE PARTS FOR***…read moreWill not be bringing my car back here and definitely will not recommend them to anyone. The service is poor and the workers have zero customer service. Everyone who works there acts like they hate their life and acted like I was an inconvenience by bringing in my car to get it fixed. They also over charge customers for their parts, and with labor added on to terrible service staff, it's just not worth it. I think it's time to replace the management and get some new friendly workers in there. Good luck bringing your car in here, if you want crappy overpriced half-assed work on your car, then this is the place for you.