We have taken at least eight different cars to John's Auto over the past 21 years and have been totally satisfied with the quality of work. Three other families related to us have taken their cars to John's Auto for even longer. Chuck has been our contact for most visits. We have even called him during our vacation for advice on car issues. Remote diagnostics are never an ideal situation, but the long-distance advice has always been spot on. The garage at the corner of Lincoln and Sinclair looks pretty average. I'd have to deduct a star if curb appeal was being rated, but if form follows function, the facilities are well-suited for repair. Expect to pay market rates. John's Auto is not the cheapest repair shop, but we have found it extremely economical to know that what needs to be fixed gets fixed, and we're given the option on parts with some remaining life in them. For items like brakes, John's will estimate the remaining miles of wear and write that on the bill for later reference. I don't think I've ever seen a John's Auto ad, but their limited lot space gets filled up every morning. I expect most customers are like us. We found a trustworthy ... and, well, you had us at trustworthy. read more

DO NOT TAKE ANYTHING TO THIS PLACE. They say they will have your vehicle ready in a few days. Well that turned into months. Duncan the "Owner " is a lying no good person. I do not recommend him to even do an oil change. Not to mention the crack head employees his has that will and have stolen from him and the customers. read more

We were charged for work that was not done. Duncan promised a refund, but gave us the run around and all sorts of excuses, but no refund. They are not a reputable shop. read more

DO NOT TAKE YOUR VEHICLE HERE! Worst experience I have ever had with a car shop. Front desk lady lied to my face when I asked if she thought it could be done by Saturday. She said yes even though they don't work on Saturdays. I took my car in for a new battery on a Thursday and got it back the following Wednesday. Keep in mind Walmart will replace your battery in a day. Then when I finally got the car back, the mechanic gave it back to me with grease stains all over the door and steering wheel. Don't put yourself through the trouble of going to this place. read more

John's Auto Service - Auto Repair Near Me - Columbus, Ohio

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This is the most worse place to bring your vehicle , after 3 times of me taking my car there it still didn't work right ! And the receptionist is an habitual lier , then picking up my car there's a large dent on my back door and they refuse to take responsibility for it not a vary professional shop , take your vehicle somewhere else it might cost a little extra but I bet it will be done right , ( I would not let them fix my grandsons bicycle , please do your self a favor go somewhere else ! ! ! my name is Paul Gillenwater , read more

John's Auto Service - Same - Auto Repair Near Me - Columbus, Ohio

the guy blew me off , would say he's coming and never hear or see anything from him, don't waste your time

took car for trans in shop for 4 mo pd 1200 did not fix wont give me my money back thisis rep off

Absolutely the worst service and experience i have ever had. these people should be locked up for theft. they do not communicate. charge for things they did not do and do not answer the phone when called. They did not fix the issue and i had to tow the vehicle (ran when i took it to them) to the next mechanic. to find out they didnt even do what they charged me fore. They are below Hacks! do not trust them with anything you own. read more

I took it in for a shimmy at freeway speeds and they worked on it three times and I still have a shimmy at freeway speeds.

Great auto shop, although they have move a little way to High St, definitely worth going too.

Great place I was very happy with this company on the work they have done. I will say I'm a happy customer read more

John's Auto Service - This is John Auto - Auto Repair Near Me - Columbus, Ohio

Best auto repair shop. Great price friendly service. The head tech Duncun is very knowledgeable

Absolutely horrible service. This shop changed me $941 in August 2020 for a Power Steering pump. Two years later, 9,800 miles and it's leaking and needs replaced again. John's Auto is refusing to stand behind their work and are blaming the manufacturer of the part. I had been bringing my vehicles here for over 10 years. Never again will trust this shop! read more

John's is awesome! They do a great job, no upselling. Cathy is extremely helpful. I'm going to continue taking my vehicles to them.

My husband took his car to this shop and dropped it off on a Monday afternoon before close with the complaint of the engine running loudly. The shop called the next day to say it was the starter (loose parts in it) and the battery . Our vehicle started and ran when it was delivered to them. After the suggested repairs had been conducted the vehicle did not and the shop does not know why. Our vehicle was in operable conditions prior to their services. We were never present with paper or electronic copies of estimates or what they had claimed to have done to it. We drove by a few times during the weeks it was with them and it was snow covered the times we were told the shop was looking at it. JD was the professional answering our calls the majority of this process and was not forthcoming with information or reliable with communicating when he said he would. Kathy told me that the starter and battery were never the cause for repairs and apologized for that service being done to our vehicle. She advised that the noise was caused by a baring going out in the engine instead. Our vehicle was damaged and the value was deprecated tremendously after being disabled by unnecessary repairs to the starter and battery. My family has had multiple repairs done by this shop on other occasions with no complaints and great service. I do not know what has changed with them in recent time. As Kathy has been a great owner to work with in previous appointments. read more

Most honest mechanics and have the best customer service love you guys

Honest, great service, and knowledgeable. I took my car in looking for a second opinion on a recommended engine replacement from the dealer. Johns was able to diagnose it as a sensor issue and made the repair in 2 hours for $200. read more

This is a little place that is like a "gem" never found along those big named auto shops that are always trying to take your money and put new parts in your car that you don't even need. (Monroe is the worst but don't even get me started on that) I was told by Chuck at Goodyear in Powell that in order to "even diagnose" why my teen daughters car over-heated they were going to have to put in a new starter, new battery, new alternator. Over $1,000 worth of work to even tell me if the head gasket was blown- if it was then the car was basically toast anyway in so many words. I paid a tow truck to pull it out of there and take it to John's Auto. Cathy was amazing and upfront and really knew what she was talking about. She was almost laughing when she told me that the reason the antifreeze leaked out was because a plastic T busted- it was a $4 part and a gallon of antifreeze- that was it!!! They have worked on the car a couple other times. My daughter is still driving it!! I also had them do some work on my Rav 4. This is an honest place and they fix what you actually need fixed!! Amazing!! read more

The AC went out in my car about a year ago. I put off getting it fixed because it was close to the end of the summer and was going to be about a $1000 repair. John's was super helpful explaining the problem to me (a first time car owner) and gave me a quote. This summer I decided I had had enough and called John's again. I dropped off the car after hours the next day. There was a mix up with the compressor their supplier gave them, but they worked diligently and got the correct one for me. The whole repair took two business days (because of the part mix up). Cathy was so communicative and friendly. Great quick work done by great people. I will absolutely be coming back in the future. read more

Had a accident in front of shop. Doug came out and they tied up my bumper so I could drive. Excellent job.