I stopped in and made an appointment to have them check and diagnose a front suspension problem. We scheduled 3 days in advance for an 8 am appointment for Friday morning . They told me the diagnosis would cost $110.00, it would take an hour or so to check the suspension and the charge would be credited towards repairs that would be scheduled at a later date. When I arrived a few minutes early for my scheduled appointment time they asked if I could leave my vehicle for the weekend as they didn't have time for my scheduled appointment. They tried to explain that they had a technician leave a week before they made my appointment. No phone call before I got there to advise me of their problems. It's apparent that customer service is not one of their top priorities. I'm going to steer clear of this place and definitely would not recommend them to anyone! read more

Took my Toyota there for radiator replacement. Nate is a great guy, really helpful, explains what is happening. Car doctors doesn't take your money just to the sake of business, they are honest people, they don't just replace, they evaluate, if it doesn't need it, they don't do it, I like that. They keep you updated through Text, and follow up text after you get your car back., I really appreciate and value this; very good quality in a shop, they treat their customers just like their own family. This isn't my first time going over there, each time I have had the same result. I will definitely give this shop a five read more

Car Doctors - Auto Repair Near Me - Reynoldsburg, Ohio

One word: Run. It was my first time using the Car Doctors, and it will be my last. I came in to resolve my AC issues. I left with AC issues and more. I spent over $1500 only for the AC issue to not be resolved and for new problems to be created. The Car Doctors did not fix my AC. They told me that they were installing an AC kit, but it turns out that they only installed a "compressor kit," which did not resolve the issue. The way that they communicated was deceitful. They also damaged parts on my car in an attempt to obtain more business. They damaged my engine ground wire, oil pan, and serpentine belt. The conversation that I had with Kevin when he called to tell me that my car was ready was alarming. In hindsight, it foreshadowed that they damaged my car. Kevin insisted that if anything is wrong bring it back. In response, I asked him, "Why would anything be wrong if you guys just fixed it?" He repeated himself and said that if anything is wrong bring it back to them. I reiterated, "You guys just did the diagnosis, and I bought an AC kit to address the issue so why would anything else be wrong?" I also asked what's in the AC kit. Kevin mentioned several parts. He insisted that I should bring my car back to them if anything is wrong and added that I shouldn't take my car anywhere else. I left that conversation with an uneasy feeling. This was a huge red flag. After picking up my car, I noticed new issues with my electrical system. My CarPlay monitor was flickering in and out. I later learned that the electrical issues were due to my engine ground wire being damaged. On April 20, 2024, the Car Doctors texted me asking how it was going. I responded and sent photos of the issues. The fact that they were checking in was another red flag for me. I remembered Kevin saying if anything is wrong bring it back, which was alarming because it seemed like they were planning for something to be wrong. I was concerned, so I drove around without music to listen to the car run. I heard a squealing noise that was not there before. I looked under the hood to see that my engine ground wire was damaged. It was not like that before taking it to the Car Doctors. The squealing noise turned out to be the serpentine belt, which is new. It was not like that before taking it to the Car Doctors. The AC stopped working. The Car Doctors did not fix my AC. Not only do I have photos proving that they damaged my car, but their own inspection proves this as well. When I came in on April 17, 2024, they inspected my car while they performed the AC diagnosis. The Car Doctors recommended that I get an oil change, left turn signal bulb, and windshield wiper blades. The ground wire and oil pan were not listed. The Car Doctors had my car overnight. When I picked up my car on April 18, 2024, they did another inspection and now my engine ground wire and oil pan need to be replaced. There was not an issue until they created one. In addition to damaging my engine ground wire and oil pan, they also damaged my serpentine belt. The belt is new. It wasn't squealing until after I brought it to them. I communicated the issues to the Car Doctors via text, and they denied any wrongdoing. They pretended that the car was like that and sent me inspection photos with the engine ground wire and oil pan damaged. They wanted me to bring my car back in, but I refused. I attempted to continue a text conversation, but they ignored me. I refuse to let them touch my car again because I do not trust them. I have photo evidence that the Car Doctors damaged my car. It is by the grace of God that I have these photos. Avoid the Car Doctors at all costs. read more

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I had my car at another shop for a routine repair. An error in the original shop's work damaged my car to the point that they recommended a dealership or Car Doctors for additional work. Car Doctors took on the job and did everything superbly. I can't say enough about the customer service and quality of work. My car ran fine before it broke down initially, and it runs even better now than before everything happened. The folks at Car Doctors deserve 5,000 stars instead of 5. read more

Service was great and I didn't have to wait too long while my car was being repaired. The only qualm I have is that my car was aligned before I went in and afterwards when they asked if everything was ok and I told them I needed another alignment they ignored me. Other than this it was a great experience and I'd go back! read more

Car Doctors - Auto Repair Near Me - Reynoldsburg, Ohio

Don't ever go here I repeat don't go here they will not fix your car right something else will go wrong with your car they will not fix the problem they will make it worse and try to get more money from you too fix the problem they did ..don't go here you will have bigger problems..I will never ever go back here worse ever.. read more

Car Doctors is trustworthy and friendly. They give you pictures of everything so you know exactly what is going on with your car.

I have been coming to Car Doctors for many years when Nick was the owner. He ended up selling the shop to new owners and they have taken the shop to a new improved level. They now have a bigger facility, nice customer lounge with TV and free cold beverages. They recently got a new logo, and business is booming. All their mechanics are ASE certified, and they know what they are doing. I have three vehicles that I have serviced here regularly for brakes, tune ups, air conditioning, suspension and occasionally oil changes. In one of my vehicles I needed a new engine and they gave me three options depending on your budget: Junk yard used engine with 30 day warranty, reconditioned engine with one year warranty or new engine with three year warranty. I opted for the new engine. My vehicle now runs very good and have had no other issues with the engine since the engine was replaced. Their prices are very very reasonable compared to other mechanics. I always shop around and they almost always come in below what other shops charge. I trust them and I won't go anywhere else. Customer for life. read more

I brought my car in for a CV axle replacement. These guys took care of my car, gave me a loaner car for the day and had the car ready before I got off work. Even the day after when I thought I heard a funny noise and panicked, they took me seriously and looked at it and found the source of the sound. I will be going to them for all my future car maintenance. read more

Car Doctors have been undergoing some changes and improvements to their business, branding, and customer service. They have always done a wonderful job providing great customer service and fixing up my car, and now it just seems to be getting better! On my most recent visit, the staff gave me detailed descriptions and pictures of exactly what was wrong with my car. It helped me to see exactly what my money was fixing. They have super fast service and I feel that I can really trust them to do honest work. Very reliable. I don't know much about cars, and I so appreciate being spoken to with respect. The employees are always patient, kind, and clear when answering my questions. read more

My wife & I moved from a small town to Columbus 4 years ago. Last week my truck broke down & was lost on where to go to fix it as my years of trusted mechanics are now 110 miles away. A work colleague referred me to Nick, The Car Doctor. They did an excellent job fixing it the way I requested, called to give me the repair cost and got it finished quicker then expected, it was done within 1 day!!!!. The repair bill was very fare and I'm now glad I have a place I trust and will use in the future. THANK YOU, Douglas read more

I've used them a couple times - first for suspension and second for what turned out to be a bad starter. Both times were a great experience. Most recently, my car wouldn't start and I was stranded as nobody could work me in. However, these guys squeezed me in to help me out, quickly found the issue and got it done at a fair price. Great service and quality work. I'll definitely be back. read more

I got referred to Nick by a buddy of mine who told me that his customer service was excellent. My first experience didn't let me down at all. Nick, and also Jeff, were great to work with. They were able to complete the repairs to my car for a great price. A little bit of a hike for me to get there (live at Polaris), but I won't hesitate to drive the distance again if I need anything in the future. Thanks guys! read more

Nick is the most honest trustworthy mechanic in the city, you need to do your self a favor and check them out next time and every time you have an issue! Period read more

We've been going to Nick and the Car Doctors for a while now. We live on the west side of town and drive east for the best service and prices in Columbus!!! Always fair and knowledgeable, wouldn't go anywhere else. Thanks Nick and Eddie!! read more

These guys are great! I have had two cars fixed here and both times Ive received great customer service. They were able to squeeze me in once to be finished in the same day which was a great convenience. I took a quote for a 3rd job from another shop and they beat the other guys price by $167.00 and had it finished the next day for me to pickup. They have answered any questions I've had over the phone and stayed true to their time and price estimates. They will continue to get my business for sure! read more

A very decent place. The work was done right and on time; no pressure for any unneeded repairs and I paid exactly what was quoted. I rarely have an experience worth sharing, but this was just a pleasant surprise (especially given the industry and all my previous experiences elsewhere). read more

I recently took my car to The Car Doctors after receiving a quote from Firestone for a new radiator. The mechanic, Nik, at the Car Doctors quoted me about $100 less than Firestone. I live a good distance away from the Car Doctors, but the fact that they wern't "salesy" or trying to push me to upgrade everything made me very comfortable with them. When I went to pick up my car, Nik had found another problem that I had known about, but had been putting off. A few of my extra rear lights were out due to worn wires connecting to my trunk. Nik showed me the problem and offered to fix it at an extremely good rate. He also did a quick tune up that took away some excess noise that I had been driving with for years. My car drove better than it idd 25,000 miles ago. Overall, I was very impressed with the experience and have been recommending The Car Doctors to friends. read more

I wonder if some of the reviews about this place are fake as my experience with the Car Doctors was quite awful. I mean I gave these guys multiple attempts to find out what the problem was and they failed miserably with every attempt. There idea of fixing a car is throwing parts at it hoping something will "stick" and correct the problem. After my experience with them I went to another ship across town who correctly diagnosed the problem in 30 minutes and I had them fix it correctly for $700.00 and it was ready the next day. If you don't like wasting time & money please avoid this joke of a repair shop. read more

Great Service very knowledgeable and skilled mechanics. Very reasonable prices will definitely be using them from now on

After many years of searching I finally found a true car doctor whom I could trust. Highly professional and never overcharges you or sells you the services you don't need read more

Car Doctors is the best mechanic shop that I ever found. They saved me hundreds of dollars. They are honest and do work fast, do the work right and charge affordable rates. They had fixed my truck for $800 and Firestone wanted to charge me $3400 for the same repairs!! I only trust Car Doctors and only take my cars to them. These guys are the best. Nick is an awesome guy, knows his stuff. Thank you for fixing all my cars guys!!! They also had fixed some of minor things on my truck for free. God bless you Nick. You have my Business forever read more

Don't take your car to CAR DOCS in Columbus. Broke down in Delaware (third time) on Christmas Day for the same issue Car Docs on Livingston fixed twice before. It was not the alternator but the ground wire that kept blowing the alternators out. They owe me! Three towes, time off work, Uber expenses, etc Thanks to Joe's Towing and Auto Repair in Delaware, my car is finally fixed. They owe me for this $600 car bill. All of this could have been prevented if it was fixed the first time. When I broke down, my son and the police came to my rescue. As I lifted the hood, they didn't even secure the battery down, the bracket fell apart as I moved it with my finger. I think they purposely loosened things in hopes you will come back for more repairs. CROOKS! read more

Thank you....I was speechless when I got the car back. For the money they charged they have did an OUTSTANDING EXCELLENT WORK.

Great place! The level of their services and qualification are really amazing. If I have some troubles with my car, I always go to visit them. Their prices are good too read more

I have been here many times and will continue to return. I feel so fortunate to have found Car Doctors. The prices are good and fair, the work is excellent. These guys are very busy and there's a reason for that! Highly recommend! read more

The Car Doctors is the best auto repair shop in town. They are the most reasonably priced and they do honest work. You can expect solid and friendly service. Nick has even worked well past closing time to finish the job simply because he promised to have it done. You don't get that kind of service in many industries at all, let alone in the auto repair industry where shops often try to sell you additional services at astronomical prices. I always refer people to The Car Doctors and everyone tells me how pleased they are with this place. There's no car issue that they can't fix. read more

I bought an Amazon Local deal for their shop and when I took my car in they were happy to fix what I needed and did not bother trying to sell me anything else. They gave me good recommendations for what I may need in the future but welcomed me back anytime for a free diagnostics. I will definitely be returning to their shop in the future. read more

I recently took my car to the Car Doctors after getting a recommendation from a friend and taking my car to Alternative Auto (do NOT go there!) and getting ripped off. Nik and Gary at the Car Doctors took so much time to explain to me what was going on with my car. Nik was the first mechanic who had looked at it (after a long list of people who regarded my car as a "mechanical mystery") and actually figured out what was wrong. He also charged me less than half of what others had charged me and he did more repairs than others were offering. He also was super honest and told me exactly what I would need to do to keep it in good running shape. The Car Doctors shop is located pretty far from where I live, but it's worth the extra trip! Nik and Gary are great and I will be recommending their shop to family, friends, and co-workers! I cannot say enough good things about these guys :) read more

I took my vintage jeep to the car doctors to replace the radiator based on yelp reviews. I had to take the Jeep back to the car doctor because one of the hoses on the new radiator was leaking. Nick attempted to fix the problem but it was not fixed. then another of the hoses started leaking as well. That's half of the connections of the radiator leaking. WhenI called Nick, he was going out of town for 10 days and couldn't look at it despite the fact it wasn't fixed the first two times it went to the shop. Nick did offer to look at it again after he got back . The shop was cheap but I don't have enough time to take my car in three times for a simple repair. I ended up pulling the radiator back out myself and correcting the problems. The clamp on one of the hoses had not been tightened down enough and a fixture on the radiator for the transmission lines was not sealed properly. I also discovered that the radiator wasn't installed level and a piece of the wiring harness had been trapped between the radiator and the body while I had it out the car. Nick is a nice guy and cheap, but I'm not happy with the results. Probably won't use again. I've lost confidence in this garage. read more

I was visiting friends in Colombus OH (wedding event). There was some work I was planning to do on my Infinity EX35 when back home (Chicago area). My friends recommended to use The Car Doctors. Mechanics stayed after the hours in the evening to finish the work on my car (I was driving back home next morning). Very happy with the work they have performed on my car (quality of work and reasonable pricing). Next time I'm in Columbus, I definitely will do regular maintenance on my car at The Car Doctors (replacing the fluids, testing, brake pads replacement etc.). read more

Affordable and good quality service! Very helpful in explaining everything that they are doing. Great service in general, very nice and personable! read more

I am glad I found this place. Very fair about pricing and honest about what needs to be repaired- not trying to "upsell" or charge me for unnecessary services. I had my car fixed here months ago and it is still running as good as new. read more

Great work. Low prices. Very well explained with documentation. But if the owner gets frustrated, the "time pressed" owner is a little to fairly rude. Then you wait a ridiculous 5-7 days BEFORE they look at your car. read more

I am very, VERY skeptical when it comes to someone working on my car. I bought a coupon online for a oil change and diagnostic check because my car was sputtering and had been for some time. I had even drove it to Jackson, OH to have my dad's repairman look at it because there are WAY too many crooked people out here!!!! I can say that I am very pleased with the car doctors. They asked me a lot of questions about my car problems before even looking at it. They explained when they would check back and they did just so. I was on pins and needles when waiting for their call, but I was pleasantly surprised when they explained explained what problems were wrong with my car, what needed to be fixed now, what could be fixed later, and what they WOULDN'T worry about at all! WOW!!! I was blown away with the detail of the information they gave me and their truthfulness. The shop in on the side of the building behind the tire shop. It looks pretty rough, but don't be alarmed. It's the real deal! THANK YOU TO THE CAR DOCTORS!!!! read more

I bought a car last year from a car lot next door to them, and the guy over there recommended The Car Doctors for work on any foreign car. Recently, I had my Lexus RX330 at a Lexus dealer for service. When I got dealership's "recommendations" back I realized that they just checked a bunch of stuff off on a list without even looking at the items since I'd already done some of the work myself, and wanted to charge me a bunch of money to do things I KNEW did not need to be done, so I decided to look around elsewhere for service. I could not remember the name of this place so I drove by on a Saturday to get the phone number off the door. Nick, the owner, saw me there (he was in cleaning the shop) and came out to ask me if he could assist me. I told him I just wanted the number so I could call to set an appointment. He replaced a headlight for free for me while I was there. I took the car back for a rack and pinion assembly replacement and lower steering shaft replacement, which was done for $1000 less than the dealership quoted, AND since I had the parts, replaced light bulbs and did a number of other small items while the car was there, without charging me for the little stuff - and the dealer wanted several hundred dollars to replace six light bulbs and two air filters. He talked over my various options for parts (OEM versus aftermarket) and so on before beginning the repair and allowed me to pick how to proceed, taking his recommendation in mind. The shop is IMMACULATELY clean. You could eat off the floor in the waiting area and the service bays. I have seldom seen an auto repair shop that is so clean. He also talked to me about a number of other items on the dealership's "you must replace this now or your car will blow up" list and said none of them were that critical and would not affect the car's reliability or safety, and based on the amount of fluid that had been leaking from the faulty rack and pinion assembly, he felt it was not possible to determine if anything else was leaking, recommended that I drive the car for three or four months and bring it back to see if it was indeed leaking from other places, and if so, we'll talk about how to proceed then. They seem to do good work at a fair price, and on top of that, to be honest mechanics who want to do a good and honest job versus ripping people off. read more