Another GREAT service experience at Valvoline and the team! Charles, Grant and the team took good…read morecare of me, and they had the fluids in stock and ready for the services I needed (transmission and rear diff). I have yet to get a raw deal or an unnecessary upsell from this team. They were busy this morning, so I had to wait about 15 minutes to get into a bay. But, it was well worth the wait. I REALLY appreciate how they bend over backward to try and get what you need done quickly and efficiently. This Valvoline gets a MUST TRY for your quick car service needs. They are definitely worth rolling up and seeing what they can do for you.

Definitely got oil done in less than 15. I also got my air filter changed and tires rotated. They…read moreput air in my tires, put new caps on the air entrance points on the tire, and were very knowledgeable on all the questions I had. The whole experience probably took about 30 minutes. I was most impressed on how they communicated as a team- I would have thought they were a pit crew! There was a continuous flow of cars through the business, so this is no small feat. This was my first time here but how they worked will keep me coming back. It's not cheap, but it's worth it!

I'm always for supporting the independent mom and pop businesses, and this Tuffy is owned and…read moreoperated by a Pickerington family for 30 years, so I know I'm getting good service and quality car care. Wes runs the front desk, the guy knows his business and cars. I will say, until you get to know him, he's very matter of fact and to the point, but best of all he doesn't try to upsell you and gives you your options or just sends you on your way if you need to contemplate next steps. I'm happy to support local and know that my money is better circulated here.

This is the most honest auto repair shop I've dealt with in my over 60 years of driving (I'm nearly…read more82 years old). Following a recommendation from my son-in-law after we moved back to Ohio, I started going there and will not consider going anywhere else. Several years ago I had a major problem, took the car in, and they gave me a quote that it would cost around $550. When I picked the car up the next day, the charge was only around $350 - total. When I asked why the difference between the quote and the final charge, they said that they got the replacement part cheaper than expected. Keep in mind that I authorized a charge of $550, they could have charged me the full amount, but they only charged the real cost of the part plus labor. Totally honest folks!

This place is great for more than just tires. It is a full service mechanic shop where they care…read moreabout the clients not just the cars! They are honest mechanics that take of their customers!! I won't be going anywhere else for my mechanical needs. 5 star all the way!

Todd Smith and team were very courteous and helpful, we will definitely be back whenever the need…read morearises.

After placing my original review and contacting Firestone directly regarding the issue the Store…read moreManager reached out. He was very respectful and took my complaint seriously. He asked that I give him an opportunity to look into the situation further and he then he contacted me back. The employee offered an in person APOLOGY for what had transpired that night. Although his body language implied one thing his words said another. I explained this to the manager and how this could be viewed by others as not an honest apology. I told him that I was willing to accept the apology. The manager also offered a discount on the work that was performed. I still have yet to return as there were still many excuses offered for the behavior that as a manager should not have been offered nor overlooked. Management should have shouldered some of the responsibility themselves.

I dropped off my truck on Sunday afternoon around 1:00pm. the Staffing was so low that they…read morecouldn't fix a tire in 7 hours. When I called Monday morning the service writer promised the truck by 10am. didn't happen. I was late getting to my appointment because of it.

Went in for an oil change and brake inspection. They did my oil change, but the service manager…read moreforgot to have them do the brake inspection. They had to pull it back in to the shop and take another hour doing that. And he got irritated with me like it was my fault or something. Then came to discover when I went to put new brake pads on the front that they had gotten carried away with the pneumatic wrench and tore the hell out of the wheel stud and lugnut, cross-threading it on really hard.

Great customer service. Got me in and out in a decent time. Would definitely be coming back.read more

Tried to scam me. Follow along:…read more I took my truck in to get a price to have a valve stem replaced. He said he couldn't give me a price until after he looked at the tire to make sure there wasn't a leak from a puncture. Truck goes up on the rack and the tire comes off. Comes back and said it will be $80 to replace the valve stem. I said I think that's a little high I'll go somewhere else. Comes back 5 minutes later and says his employee already started replacing The valve stem so there would be no charge. Oops on his part. Woke up this morning and my tire was flat. Took it to a different shop who found a puncture and leak. Mr Tire never checked for a leak. Just wanted to charge me $80 for the valve stem. Beware of Mr tire.

Wow! Called to get an appointment after discovering my flat tire on Thursday evening when leaving…read morework. The lady on the phone was efficient and polite making sure I had an appointment within the hour. When I arrived just one young man was there but he promptly took my car into the garage, plugged my tire and had me back on the road in literally 15 minutes without any charge to me. He was so friendly and considerate. I Highly recommend stopping in! Excellent customer service.

Awesome service and fair pricing, the owner and crew are efficient and friendly. Tell all your…read morefriends and family!!!!

I have been taking my car to Beany's for almost 4 years for big and small jobs. I have been to…read moreother shops but always come back to Beany's because they are honest and take care of the problem at a decent price. If the problem isn't completely fixed, they will take care of it no problem. Both of the receptionists are great as well as the new manager, Don. They make sure their customers needs are taken care of and provide great, fair service.

I had NTB work on my car and was very pleased with the quality of the tires and the work. I met…read morewith Rusty and selected the tires and services I needed. He ordered my tires, we made an appointment, and everything was installed two days later (I was not in any immediate rush or things could have been done quicker). In fact on my first trip to NTB back in August it was determined my tires still had wearable tread left so I was able to delay the purchase until I actually needed tires! That is a level of honesty and integrity not often found these days. Rusty held the price of my purchase from my initial visit until I had the tires installed 3 months later. Driving my car after the purchase I noticed an immediate improvement in the handling and ride. I have only purchased Michelin tires since NTB opened near me back in 1982 and have never been disappointed with their performance. Michelin tires always exceed my expectations and having them installed and serviced by NTB is the "icing on the cake"! Couple that with associates like Rusty and Lewis, who I met the day of the installation, that are honest and reliable make this NTB location a winning combination.

Original "mechanic" did not know how to drive stick and stalled my car multiple times. Different…read moremechanic had to get in the car to put in shop. Used lift to try to lift up just one side of the car and then used jack. Showed no care for my car and left black marks all around the aftermarket rims. It's a miracle they didn't bend the pinch welds on both sides. Might be okay if you have a stock car you don't care about but if you have a modified car you care about and take care of, defiantly would not recommend will never be coming back.

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

Service was quick and they gave all the pics to show the issues and serviced. All work was done in…read morea timely manner as per estimate and the cost was less than quoted. Well done!

I've been coming here for service, on and off, for years. They've never failed to provide…read moreexcellence in performance in both auto repair and customer service. Just recently, I had to bring one of my vehicles in and they not only gave a realistic assessment of the situation, but they provided a list of options, not trying to just make a buck off of my ignorance as I've seen other companies do. They even worked with me on the solution (obviously, my issues differ from the next man, so there is no need to detail the experience). Just a week or so later, I had to take my other vehicle in and they met my expectations in terms of consistency. They always deliver in a timely manner and I never have to look or ask for any one technician or manager. Thankfully, they demand the best from all of their staff and we've been the better for it.