We got off on the wrong foot as customer service was insufficient. Communication issues. They do not answer the phone in the service department but after some exchanges they do call you back if you leave a message. Completed the work promptly once they got the right part and became more attentive to my needs. In the end they made things right and I was appreciative. read more

Bought a 2026 Puma in March of 2026. Used it about a dozen times. I noticed the steps were getting lose. I took it to them in Lakeview. Waited 45 minutes for the lady. She was at lunch. Told her what was going on. I asked her to have a service person to look at it. She told me that she didn't have one available to look at it. There were service people working in the shop. I wanted to make sure everything was safe. That was Wednesday 16th 2026. Friday the steps broke hurting my back. I DO NOT RECOMMEND THEM. Selling them is thier priority. After that good luck. If i could give them negative stars I would read more

RUN they talk the talk but do nothing. I bought new took back for warranty work . Had detailed list with photos and after 2 months got a call it was done. Went to pick it up and what was done was done sloppy and wrong. Out of 7 items on the list 2 was half a** done. The rest was not even looked at. I would not buy anything from this company again. I would gladly pay more and get something other than this class of clowns. read more

Crazy I just got off the phone with someone there that thought threatening to sue me and calling me a mother f***** was a great way to conduct business. Crazy I brought my camper 2 hours to get a few warranty claims handled and your guy offered to look at the hail damage I had. I then come to pick it up and I'm told it's $190 for an estimate that I didn't even come there to get but was offered to me. With no mention of a cost. read more

Above and beyond service!!! Our auto leveling tongue jack locked up on our new camper a few hours before closing time, the day before Thanksgiving and days before we were supposed to leave on our first out of state camping trip with it. I called RV Wholesalers in a panic, and everyone began to work together to come up with a plan to save our trip. They sent out (the incredible) Bob, who worked in freezing, windy conditions to troubleshoot. He determined what needed to be replaced and promptly came out ON THANKSGIVING (the business was closed) to replace the part and get us up and running. I cannot recommend RV Wholesalers enough. Thank you to everyone who came together and orchestrated getting our camper fixed and ready for our trip! We are thankful for you!! read more

Have purchased 2 campers from RV Wholesalers. If we have had any issues with our camper it has always been taken care of. They were even able to get repairs made that were found after warranty was up. Our current camper we first found at another national chain, not quite set up as we wanted. RV Wholesalers had one exactly as we wanted, minus a 55" TV the other dealership had installed. For over $5k less and over $5k better options that I wanted. They are willing to work with and fought with equipment manufacturers to make things right that came up. Will be first place we look if we ever decide to change campers. read more

I bought a Rockwood Minilite first time owner I think her name is Bailey that did my walk through, I did not get not 1 full propane also one of the chains was to short I could not unhook it from my truck had to call someone to the storage place cost me 100.00 to take one of the links out. Also she only went over a few things with the trailer I AM NOT HAPPY THE WAY i WAS TREATED!!! read more

Magic happens. I got some issues with RV Wholesalers. Unexpectedly got a phone call from Customer Service. Brett was professional and very polite. To make me happy he contacted the company owner and everything turns in the right way So magic happens. From unhappy, I got happy customer. Thank you. read more

Shady, hypocritical bigots! Stay away from this place I don't see how they even stay in business & at this rate they won't be for long. I had the most awful experience with the most unprofessional sales representative " Jamie" . Very unprofessional,only will text not even call like real professionals do,also communication is absolutely the worst.i wanted to pay cash outright for a new camper trailer she told me I could not and I had to finance it . She said that is there policy. What! Really? Who doesn't accept cash ? WOW! Then she tried to up the price $3000 from it's advertised price I was quoted in writing. Really? Just disgusting people and attitudes & totally unacceptable liars! read more

Do not use them. If you have any kind of issues, you will be met with resistance. They will try to place blame on you and Mike Durnell one of the owners will argue with you and tell you to "go away" and that you "don't know god" and "don't call them for service". The finance guy Dallas will argue with you. The service manager Laurie, will try to place blame on you or the factory. They will slip extra insurance coverage into your loan and then tell you, you don't remember when you object to it. You will be given the wrong hitch and things you did pay for and special order will not be installed when you pick up your camper. read more

I bought a brand new XLR Hyperlite in 2023 from RV Wholesalers in Lakeview Ohio. It was advertised as half ton towable, which it was not, so I had to purchase a bigger truck. I took it back because the outer lower trim was coming off. The service rep, told me, with an attitude, this was customers responsibility, and preventative maintenance. I told him, "I've owned it for a month, you fix it!" Which they ended up doing. I've had other issues, and always get a foul, nasty attitude out of the service department. One issue I had was, I purchased a window shade for the entry door. It was installed incorrectly, and fell with every bump. They ordered and replaced the shade, and attempted to charge me for it. I paid for it once! The service lady was extremely rude, and ended up writing N/C on the paperwork, very angrily, and stormed off pouting. Now, I have issues with the roof and need assistance getting it fixed, with the very expensive extended warranty I purchased. I find out, the angry lady put me on a "do not service" list, because I supposedly owe $45 for a window shade THEY damaged. Frustrated, I contacted the owner, David, and thru many emails, he backs his rude, unprofessional service team! It's a shame that a $45 item, and an extremely rude service department will lose a valuable customer. When I told the owner, I was going to write a TRUTHFUL review, the email I received from him stated, they were going to contact the county prosecutor, and sheriff's office for the false accusation of physical harm to their staff. Is this really a way to run a business? Do yourself a huge favor and avoid RV Wholesalers in Lakeview Ohio at all costs!! You will thank me later!! Very rude and unprofessional business, that claims to be christian based. I will NEVER do business there again, and neither should you! read more

The Hampton Crossroads we purchased was a beautiful unit, however the follow up customer service was highly disappointing! They took 3 weeks to answer our last email and failed 3 times getting the correct replacement parts. Would definitely not recommend RV wholesalers. read more

Buyers Beware! This dealership has been a nightmare to deal with. Bait and switch and false advertising. The photos the we were sent by the salesperson were not the same RV we thought we were purchasing. Different interior color scheme and slightly different layout. They would not refund our deposit and then screened and blocked our calls. This is not simply a case of bad employees or poor management, this comes all the way from the owner of they company. During a phone conversation with the owner, he shouted profanities and threats before hanging up. Do your research before sending them any money. Anyone who does business here is rolling the dice. https://www.ripoffreport.com/reports/david-durnell-rv-wholesalers/lakeview-ohio-8/david-durnell-rv-wholesalers-liars-lakeview-ohio-1105738 read more

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I bought an RV motorhome from RV Wholesalers. It was very easy to do. So easy that I missed the one line in the contract that said your deposit is nonrefundable. So when I decided to change from a gas motorhome to a diesel motorhome I was stuck. Stuck like a pig. The only way I could cancel the contract was to give away my $5000 deposit. They had me by the shorthairs. I wasn't happy. They would allow me to switch the deposit to another RV they had. And the only diesel the had was out of my price range. be careful before you give any deposit. Because once you do your deposit is theirs. read more

As soon as I sent the 1,000 deposit They refused to take a phone call from me I was hung up on everyday kept on hold forwarded to full voicemails my emails and messages went unreturned for months the date for my Rv to be completed came and went without a update from them weeks later and still not a word from the company I was treated extremely disrespectfully and insulted I finally contacted the BBB and the attorney general who are taking over Word of warning don't give them your deposit ‼ read the reviews and BBB can tell you how many complaints they have against them ‼‼ and if you are a certain race of people like myself you will soon find out how prejudice they are ‼ read more

My wife and I bought a new 2023 Forrest River Rockwood Ultra Lite 2608BS trailer from RV Wholesalers (RVW) on March 25, 2023. Our buying experience could not have been nicer nor easier. Unfortunately, we experienced several major warranty problems with our new trailer (bad axle bearings, bad brakes, failed thermostat and failed battery - all third party vender issues) none of which were RVW's fault. I guess all of the COVID issues were not quite out of the supply chain when my RV was built. The support staff at RVW have been very accommodating in getting the warranty items repaired or replaced to the best of their ability. I heartily recommend RVW as a good place to purchase an RV, but be warned, there are still a lot of quality control issues with new RV trailers that the dealers have no control over. read more

These guys are hypocrites!! They preach how they are good Christians but if you need to get your $1000 deposit back they say no way. They will not do the right thing. I ordered a new RV because none was available. The lead time changed so I looked around and found a brand new 2024 on the lot at a competitor, RV Nation, for $3000 less. I asked RV Wholesalers for a refund and they refused. So now you know what kind of company they are. RV Nation is less expensive and much more professional to do business with. read more

The good with the bad: The Good: My Camper purchase with RV Wholesalers was fantastic. Especially considering they are in Ohio and I am in Florida. When I received my Camper in Florida there were a few issues that were very quickly resolved. The Bad: My camper was initially located at a camp ground where I had it delivered on October 26th 2020.. It is a Destination Model so needed a place to keep it while I prepared my camp for it. At the campground it was hooked up to city water, sewer, and power. While packing up the camper I was outside while my a member of my family was taking a shower and notice the shower was also draining on to the ground. On April 27th 2021 I had my camper moved to my property where I had no well or water hookups. I filled the fresh water holding tank and to my surprise all the water leaked out. I contacted RV Wholesalers and they had a service provider come to my location and inspect the problem. That was April 28th 2021. The service provider stated it was too big of a job for him to repair and a larger outfit would need to perform the repairs. I contacted RV Wholesalers and informed them of what the service provider said and I had not heard back from them until I sent my 3rd follow-up email threating to take action around Nov 3rd 2021. They found another service provider who I spoke with and began to make arrangements to have them come and inspect my camper. Once I emailed the owner and a few other that I had worked with during the purchase they became very responsive. This part is very important I received an email from RV Wholesalers and they asked me to sign a docusign explaining it was just in case I failed to send some parts back that the factory asked for. The document reads: RVWholesalers is not the warranty provider for your new RV. We also do not control the factory decisions making process on your warranty. We are happy to provide replacement parts on behalf of the factory to you and will submit the invoice for the part to the factory on your behalf. If the factory decides not to reimburse us for ALL or PART of the invoice for the work we have done then you will be responsible for the amount not covered. Any part of the invoice not covered will be charged to your credit card and you will be emailed a receipt and proof of factory denial. Also if you fail to gather and return part, pictures, notes, etc. requested to ensure or enable payment you will be charged the full amount of the invoice. This is pretty scarry. Just imagine you take your new car to the dealer you purchased it from to get warranty repairs completed and they told you this same thing. Would you go back to that dealership? I know this is not a car, but it an expensive purchase and I made my decision to use RV Wholesalers not just base don their price, but based on their feedback specifically regarding warranty. I called a few local RV outfits and they we baffled by this as well. I then had an attorney review the document and I was advised now to sign it. I informed RV Wholesalers of this and this was their response: Me: Signing this document is essentially giving you a blank check. RVW: not at all and if we did we would not have a 4.6 rating on google, 5 star on customer lobby and A+ with the BBB Me: Why are you asking the customer to sign the document? many times customers do not have an issue, it is operator error. Or the part tests good at the factory so again, no issue, just operator error. This document causes the customer to double check things and get permission before getting repairs done. Today it's November 18th 2021 and my camper is still not repaired. It has been 204 days since I opened the warranty issue. The response stated "again, we would love to have helped you, we are not too busy and we love our customers." I'm sorry but this doesn't align with 204 days and no response to any communication until I threaten to call and attorney and start a lemon law case. Up until this experience I would have given them 5 stars. read more

Went to RVWholesalers in Delaware Ohio. They had one of the campers I had on my list of ones I liked, (it was not on the top of my list but was close) They did get the price down but I was still interested in another, but they did not have it on there lot. After multiple phone conversations with Josh, we were told that they do have the one I was interested in on their lot. (sent a picture) They lured us down (an hour drive) to take a look at it. Surprise surprise, they did not have the camper. Their intensions were to get us there to talk us into the other camper they did have. We left immediately and they lost our business. shady! I told my husband that they were lying and that they do not have that camper there and dam I was right. read more

I had a problem with a check ball sticking in the water pump on a 2614 Rockwood camper. RV Wholesalers worked me in and fixed the problem within an hour. I can't say enough good things about the service or how I was treated. They certainly had and continue to have my back. Greatly appreciate these guys. read more

I would give them ZERO stars. DO NOT purchase a camper or RV there. Service is the worst I have ever seen. If you order an RV or camper it will be much longer, like months before you get it. They do not go good for warranty. Beware they are a nightmare. read more

RVWholesalers great trailer just be careful buying from RV Wholesalers. Read all the fine print. Oh and they make you sign something saying you won't leave bad reviews. Shady businesses practices as they expect the bad reviews. read more

Very disappointed. Would not purchase through RV Wholesalers a second time. They spin a good line but beware. Warranty: it's great if you can find a place to take your RV to. The repair Facilities in my area are book 4 to 5 months out. I have found that most repair facilities Will not honor heartlands warrantee due to there abstinence in paying there claims. Pick up: we traveled 2500 miles to pick up our RV, RV Wholesalers had more than two weeks to prepared our unit, and on that day it was not ready , items I purchased were not installed ie satellite dish. Not to mention there were no less than 9 people picking up there RV's the same day, needless to say there was absolutely no time and an extreme rush rush to get us off the property due to it being Saturday. So I still don't have a good understanding of our RV, in regard to it's functionality. I don't have a clue, yet , but learning. READ the Owens manual, that be great if I would have received one. All we received was a flash drive with all the units manufactures warranty and instructions for the appliances included on it. Also, not one switch, button, nor valves, was or is marked as to it function. This is frustrating to say the least. I have already repaired most issues myself, which is what the manufacturer counts on. To be fair, RV Wholesalers tries to accommodate there customers, however the small size of the company and their large inventory and large customer base does not enable them to give personalize customer service in anyway. So it appears. In conclusion, I would use as much scrutiny as possible in regard to this company. Get everything in writing as to when, where, how meany, and how much ! read more

Was there to take delivery on an expensive Class C. They couldn't care less. Put us with some greenhorn tech who didn't know anything. The sales guy was powerless. I almost walked away after driving 4 hours. I stuck with it and took delivery. I'm still teaching myself the stuff I needed to know. I am going to deal direct with Forest River. I have no idea how and when my tags will arrive and nothing on my 1 year roadside assistance. I'll never cast a shadow on that place again. I could go into more detail but you get the picture. read more

Our salesperson Lane Wisner and the whole staff at RV Wholesalers are great people to work with. Our purchasing process was nice and easy and when it came time to pick up our rv the process was flawless. My wife and I would definitely recommend RV Wholesalers and our salesperson Lane Wisner. read more

I want to compliment David Wilt with helping us correct and solve several issues with our Forest River Forester. The true test of any dealership is the service after the sale and thanks to David you are able to exceed all expectations. David is responsive, patient and most of all very helpful. We were careful before making this purchase and ultimately chose RV Wholesalers based on your customer reviews and service network. Employees such as David exemplify your branding and make lifetime customers and raving fans. Great Job David, you deserve a raise! read more

We purchased a XLR Hyperlite 3310 recently from RVW in Lakeview, OH. After a 2,000 mile drive from Phoenix, we arrived at the dealership on time for our 10:00 AM appointment. The first thing we noticed was that the coach hadn't been washed. Our service tech was helpful, but not familiar enough with this model to adequately explain switches and functions specific to this coach. Since getting the coach home, we have had several questions regarding some lighting functions and status of the bunkhouse ladder which appears to be missing. We've asked our salesperson and customer service person several times but all we get is crickets. Even tried customer service at Forest River. More crickets. The only redeeming value is that we saved over $20K buying from RVW opposed to local RV dealers in Phoenix. read more

Horrible and bait and switch!! They don't like to send you paperwork to review as they say they "don't have copies until you sign". I agreed to 40% down and a 60 month loan. Then, after they took my deposit, they said it has to be a 10 year loan!!! And..they will not or "cannot" take more then 10% down. They refuse to send the paperwork AND they took my deposit. read more

This place is terrible. I'm never doing business with them again. They are rude and demeaning to their customers and I caught them in a lie too. Save yourself the stress and headache and shop somewhere else even if it cost more! read more

Purchased a Forest River Wildwood KQBTS from RV Wholesalers in July of 2021. I ordered the camper in December of 2020 and did not receive it until July. I get it not all their fault but there was not any communication as to the delay. I picked up my camper and as we looked through it found the drawers were not even, the shelves were falling down, nails coming through the wood, many many more. We used it 3 times where I found water coming through the slide-outs leaving water stains on the floor. We submitted a claim on December 1, 2021 and as of today, May 8, 2022 we still do not have the camper back. I asked RV Wholesalers for assistance and they simply called the dealership and provided zero support. When I explained my frustration the response I received was, "I will remind you we are not the manufacturer and repairs are a manufacture issue." I purchased this lemon from RV Wholesalers with a miserable experience and they could care less about you once you purchase. I would stay away!! read more

Unfortunately the RVWholesalers service so heavily advertised is not at all what it's advertised to be. I requested an extra fan be installed at the front of the trailer by the dealer as it was too late in the process to have the manufacturer add it. About a month after delivery, I climbed on the roof to do some maintenance on the AC unit however noticed something was not right with the installed fan. Upon closer inspection it appeared that the fan was not installed flush with the roof and large gaps were left where you could see the middle of all the screws. In an apparent attempt to mitigate this, no less than 20 extra screws were haphazardly drilled around the frame. There was exposed wood, an extra hole in the roof, and extra screws covered in sealant strewn next to the fan. On the inside, the mounting frame had but cut up in the middle for the bottom to be able to reach the ceiling to be screwed in. You would have to imagine they TRIED to make it this bad. I got in contact with Noah who was very understanding of the situation and agreed that it should be taken care of immediately and they will find a remedy. Another sales agent got involved and assured me that they will have it figured out by the Monday after. Imagine my shock when Susy came back and the first email was "we did not install this", with Dave the owner chiming in to confirm this fact. I was even further shocked when Susy asked me to call the service department myself to verify the work order (as opposed to her walking over to verify) and that later she talked to them and she claimed they said "they said they didn't install it". It took a few emails back and forth for them to even admit they installed it (pointing out the obvious) even though the paper work for the order clearly has 1 factory installed fan and 1 dealer installed fan. At the same time I contacted the local Forest River Authorized repair center they referred me to to look at a couple manufacturer warranty issues to get an idea of what it might cost to fix the problem. After showing them the pictures, they couldn't believe it as it appeared to have been installed "by a 10 year old". Maybe someone's 10 year old really did install it at the service shop, who knows. I communicated to RVW my conversations, findings, labor rates etc. It was unfortunately going to be a couple months before the shop could get my trailer in. I bought the replacement fan myself as I did not want it sitting in the shop for potentially many more weeks after that as we waited for inventory. This was immediately communicated and receipt was sent over. Per RVW's pay up front for warranty issues, I thought it was all settled when Dave Durnell (owner) agreed to pay for the resolution with credit card. Fast forward a month and half later when it actually made it into the shop, the labor was done however Susy and Dave decided they would only reimburse the amount that the fan was originally paid for at the dealership, not how much it actually cost to get it to the state it should have been sold as. The trailer was in WORSE condition after their service department got through with it. After Susy and Dave insisted I take 50% of the actual cost to fix the issue roughly 10 times and my corresponding declining, they stated they would just send the check and that will be the end of it. Dave even suggested I try to sell the broken fan to get back some money that way. I offered to have it shipped back to them but obviously they were not takers. Susy suggests that I took it upon myself to get the fan issue resolved by contacting the same repair shop she sent me to for the warranty issue (part of their network) which only makes sense. She had conversations with the repair shop about the fan, their labor rate, and Dave the owner 1 month before going in asked her to follow up on the situation with the repair shop. There was no surprise of what was going on and the course of action outlined both 1 month and 1 week before. It seems they are trying to find any excuse to not address the issue properly from "we didn't install it", ignoring you to "take it or leave it". In the end I had even offered to meet in the middle on the cost difference just to get the nightmare over with, but Dave insisted nothing more would be offered. Instead of providing a reason why my request for the full amount was not reasonable Dave suggested what a great parent he was raising 3 kids and whenever they got too persistent he would cancel and they would get nothing. In order to even get the 50% reimbursement, they insist you sign a release document and force you to stay quiet and release them from other issues with the trailer. I have just asked for the trailer to be fixed to a condition that it was sold to me as before their service department caused more issues. RVW insists you try to work with them direct to resolve any issues, however the opposite does not seem to be the case. read more

We were nervous about making a big purchase sight unseen and over the Internet . Then there was Mitch Eilerman !! He answered every question we had (we had many) and told us what to expect every step of the way. From the start with Mitch to the final walk through with Scott the lines of communications were always open. We had made changes at factory and everything was just what we had ordered. When it came to signing paper work it was spot on no hidden fees the price was exactly what we had agreed to and Yes the price was the best of all the places we had been before. We will recommend RVW to everyone . We love our Heritage Glen 356 QB! read more

I have been treated so poorly that I want all travel nurses even thinking about an RV to run from this place. I know a lot of people & if you treat people badly, especially nurses , you are not a good person. read more

Wouldn't do it! Dishonest dealership that only cares about how you will review them after the sale. Here's an idea, call your customers back, answer their questions they have, walk them through the product they purchased and don't chase them of the lot after the sale like you have no time for them and you wont have to worry about customer reviews. Absolutely the worst transaction of our lives. We moved on to a Airstream from Colonial Airstream and we couldn't be happier, the transaction was a total pleasure. Don't waste your time with this company. read more

do not buy from this company!!! they refused to take responsibility for there delivery driver dropping off my trailer and less than 10 mins the whole thing rolled into my car and into the street!!! my husband is deployed and i could not do anything as i watched the trailer roll as i held my one year old son out of harms way!!! they did not even apologize and said that it was my responsibility yo secure as i paid 2500 for delivery , i didnt even have a chance to look at the trailer before it completely rolled right after the driver took off!!!! they said i signed a bill of landing and have no remorse!!! do not buy from a company with such bad ethics ! my son or i could of gotten killed if we went out when this happened!!! i signed as there was no damage but did not agree to have the driver leave it in an unsafe position and put everyone in danger! NOT TO MENTION IM A DISABLED COAST GUARD VETERAN!!! read more

RV Wholesalers - RV Dealers Near Me - Lakeview, Ohio

Sales team was excellent. However, they almost make you finance through them, and have a fancy video explaining why. But the finance team dosent get back to you. I needed an RV shipped. But finance and shipping have to coordinate for that to happen. They dont. I tried to get everything ready early, however they do not allow you to coordinate with shipping dept untill exactly 7 days before you ship. And you have to have your ducks in a row in those 7 days or they threaten to "not ship" . If I could have started the process earlier, it would have been much less stressful, but my insurance had to wait till precisely 7 days before shipping date before their shipping dept would communicate with me. Also their idea of a bluetooth system was to shove a boxed up bluetooth radio in the closet. Had to rewire cable brake for a weight dist hitch. And there were a couple screws missing under the frame. They misrepresented how the licensing works. (They may not know for my state) I had to order a title from the bank after waiting in line for hours (plural). And they are a bit religious, with their website, which I dont care for. read more

9/25/2020: So two weeks ago, when we were wrapping up a camping weekend, we discovered an electrical issue on the camper. The power cord got hot and fused to the camper's receptacle. As we were leaving the campground, We called the dealership in Logan County whom we purchased the camper from to make a service appointment to get it looked at and repaired. An appointment was made for last 9/25/20 Friday. The soonest they said they could get it in. When we arrived for the appointment, we were pleasantly surprised, it looked like they were waiting for our arrival. Really living up to "Get the Best RV Prices & Service In the Country... Guaranteed!" as advertised on their website. We were instructed to back the trailer onto their service pad. I showed the person who initially greeted us the problem. He said that he was going inside to get someone from the service office. The pleasantness of our visit soon began to wane. The service representative came outside and got some information, told us to move off the pad and drop the trailer in the parking lot. She then explained that they had got more RVs in for service than expected and were behind. They would not be able to look at our camper until sometime next week. WHAT ABOUT OUR APPOINTMENT! Before our arrival, I did not have an expectation our problem was going to be fixed on the spot. I thought I would have to leave the camper for repair. After some low key grumbling, so as to not piss them off too bad, since they seem to be in control of the rest of our camping season. I was told other businesses are busy too and she offered for us to take our camper with us and bring it back when they were ready. I guess so that we did not miss any camping adventures. My wife and I explained, again, that we did not have electricity and should probably not connect to power, because of an obvious, or should have been obvious to them, that the concern was a significant safety issue. This is the second time I have made an appoint for a service problem and then was told they were behind and not able to look at it until next week when I arrived. Since there is no where on their website to write a review, I am posting here. My rant for now is over. We will see what their next week holds. Called them almost a week later, after our appointment. They said they have not looked at it yet. They are backed up. They will call or we can call back to check. read more

I had to update my review! this place had the best price I could find any where in the u.s.a.! they had great sales people. I was told by forest river that no info had been sent to them about my repair that was need when I picked up my rv, today I was sent emails to show that they did send the info to forest river to have my repair done. I will say they do need to get the empolyees to return calls a little more but I will buy my next rv from them. Price best out there sales great loan department... ok, got me a good apr. walk through ( delivery) slow them down make them show you every thing and ask to see all the books, makle sure there you have them all service may be hard to get ahold of but they do what they tell you they will do. management ROCKS!! read more

After the sale service is really not as promised during sales pitch. Our salesman had left the company prior to our picking up the trailer. No notice and no one took over our sale. Went thru sales manager at pickup to get finance paper pushed thru - no offer to help in getting unit hooked up to our truck. Finance company they used has been HORRIFIC. Our temporary plate will expire for 2nd time and still unable to get tagged in Georgia. We have a warranty issue and when we were purchasing the trailer were told not to worry, someone will come to you for any issues - this is NOT true whatsoever. Their price may be hard to beat but the hurdles and headaches have proved that I will not be a repeat customer nor would I refer. Its such a shame. read more

Prices seem good. I am from the west coast. I was willing to buy a unit and have it shipped to me in the Pacific North West. Props to the sales men for mentioning UShip, but I ultimately told him I'd rather go through with the dealer. All said it done, I sat on it for a couple days. 1st time buying an RV so I was pretty excited. Then texted and called the salesman I was ready to move forward. No response, seems more like he blocked my number. And no, I am not another dealer trying to discredit you. Just a military veteran, that didn't appreciate your lack of customer service. read more