Went to Ruth's Chris (RC) for an early dinner. The experience began with a nice St John's River and Jacksonville skyline view. So far so good. Our waiter was friendly and helpful. Dinner started with a wedge salad that was good enough to continue to use as a status for comparison at other restaurants. It's hard to find a restaurant that can execute a properly done "Pittsburg rare" ribeye (PRR). RC IS a steakhouse so I ordered one. My perfectly executed PRR arrived in a timely manner on a sizzling platter. The aroma was amazing if not somewhat primal. Experience delivered as expected. read more

The food and atmosphere were lovely, and thankfully we still enjoyed ourselves because we enjoy each other. Unfortunately, the service left A LOT to be desired. Our server, Kevin, was noticeably more attentive, engaged, and personable with the couple seated next to us than he was with our table. Since the tables are fairly close together, the difference was impossible not to notice. At one point, we genuinely wondered if maybe our laughing and having a good time had gotten on his nerves. For a restaurant at this price point, I expect the service to be part of the experience--not the thing that detracts from it. The food was good, the atmosphere was enjoyable, and we had a great evening despite the service, not because of it. Whew, Kevin. ‍ Do better. read more

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I've always considered Ruth's Chris to be my favorite steakhouse. In the past, you could count on your steak being cooked perfectly every single time. The service was always impeccable, professional, and attentive. Drinks arrived promptly, and the overall dining experience consistently matched the restaurant's reputation. Unfortunately, my recent visit was disappointing. While the restaurant was spotless and the staff was friendly and accommodating, the food did not live up to the Ruth's Chris standard I've come to expect and the amount of time we had to wait when we ordered a drink was unacceptable. We were a party of 12 celebrating a birthday, and several people in our group had issues with their meals. One person's food had to be sent back because it was cold. Another felt the fish did not taste fresh. Two of the steaks that were ordered medium arrived well done and had to be replaced. In all the years I've dined at Ruth's Chris, I've never experienced steaks being cooked incorrectly--they were always prepared to perfection. Another thing we noticed was that the portion sizes seem to have become smaller. For a restaurant known as an upscale, premium dining experience, I expected the same level of quality and consistency that made it one of my favorite restaurants. I'm not sure if there have been changes in ownership or the kitchen staff, but the experience simply wasn't what it used to be. I truly hope this was an isolated incident because I've always loved Ruth's Chris, and I'd like to see it return to the exceptional standard that built its reputation. read more

$300 down the drain... in this economy?! At a chain restaurant?! Girl, hold my 9oz glass of wine Ruth C charges $30 for a brand that Publix sells for $11 a bottle My friends and I had an 8:15pm reservation and all arrived by 8pm. We didn't get seated until after 9pm. No updates unless we went to the front counter and asked, no apology -- just standing around in our nice outfits taking lobby pictures because what else do you do after ordering 2 rounds of drinks at the bar?! They sat our group of ten at a table meant for eight, so we were basically elbowing each other all night. Service felt scattered with multiple servers, no real guidance or options, and long waits for everything. Our appetizers came out room temp and arrived with the entrées instead of before. The sides (mashed potatoes, creamed spinach) were also lukewarm. We ate it anyway because at that point the night was already dragging. Desserts -- which were supposed to come with our entrées -- took 40+ minutes after we paid. Those were all ordered with our entrees, all the same dessert as well. Still no apology for anything: the seating delay, the cold food, the wait times... nothing. After dessert arrived, I overheard the waiter say you could have ordered a different dessert for $5 extra dollars?! Where was that option at order time bc I would have gladly paid for something else. I haven't been to Ruth's Chris (downtown) in about a decade, and after this experience, I won't be going back. Our whole group left disappointed, tired, and heading straight home instead of grabbing the one drink we'd planned after dinner. Nights like this are exactly why I choose local small businesses over chains. This was not it. Our entire party of 10 left extremely disappointed. None of us live near the restaurant either - this was a middle ground for everyone. So after a disappointing Saturday night out, we all drove 30 mins home in the rain instead of enjoying a drink with eachother nearby after dinner. read more

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Awww Ruth Chris did it up really lovely for us last night :) Made last minute reservations and noted it was our anniversary. From the minute we entered we were greeted and immediately told Happy Anniversary, then a the night went on were probably told Happy Anniversary about 12 times.... lol! Table was decorated with rose petals and a signed card, server was amazing! Food was delicious! Like literally everything we got was a 10! They definitely know how to make it a special dinner, just wonderful! Also i have never been here during the day where you could see everything! Very pretty! read more

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Came here for happy hour and I absolutely love it. The pomegranate martini is so tasty! The ahi tuna is so fresh and comes with a delicious cucumber salad. My new favorite. read more

We had dinner at Ruth's Chris and I have to say, I was pleasantly surprised by how amazing the food was. I ordered the 6oz filet with a lobster tail, and the chef deshelled it beautifully. My husband had the 8oz filet, and both steaks were cooked perfectly. We shared the mashed potatoes and the lobster mac and cheese, which was phenomenal. I also started with the French onion soup, and it was delicious. Overall, the food really exceeded my expectations. Service was another highlight. The host was super friendly, and our waitress was amazing, attentive, warm, and kind. My only real hesitation, and the reason for the 4 stars, is the atmosphere. The restaurant itself feels outdated, and being located inside the DoubleTree near the banquet rooms takes away from the upscale dining experience Ruth's Chris is known for. The river view is lovely, but the hotel and restaurant both feel like they've gone downhill over the years. I really hope that if a new riverfront hotel ever comes to the area, Ruth's Chris considers moving into a fresher, more elevated space, because the food and service absolutely deserve that backdrop. Still, overall we had a wonderful meal, and the quality of the food and staff really shined. read more

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Stopped by for a birthday burger for happy hour. I ended up getting a quick margarita and a burger to kick off my birthday celebration. As usual the service is always great here. The establishment is a fine dining space perfect for celebrating or formal dinners. My burger was pretty good. Tasty and well made, it was good but not the best. I also ordered crispy calamari which was great. My margarita was the highlight. It was perfectly made and really hit the spot. Normally, I opt for steak here but today was simple. If you really want a great meal come on in for dinner and treat yourself. Ruth's Chris is a well established steak house that delivers great cuts of steak consistently. Stop by San Marco and have a bite. You won't be disappointed. PS This restaurant is located in the double tree hotel. There is valet and self parking available. read more

Ruth's Chris Steak House - Calamari RUTHS PRIME CHEESEBURGER* Margarita - Steakhouses Near Me - Jacksonville, Florida

Even on a very busy night, the service was excellent. Matt was our waiter and did an amazing job informative, attentive, and he had a great sense of humor that made the experience fun and comfortable. I ordered the ribeye medium and it was excellent, my friend got the petite filet, and the barbecue shrimp is always my absolute favorite appetizer. This is exactly why we love coming here. read more

Ruth's Chris Steak House - Crème brûlée was delightful - Steakhouses Near Me - Jacksonville, Florida

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Larry, Robert, and the team were truly fantastic last night! Larry helped find a bottle of aged Caribbean rum for a rum old fashioned for me, we shared some laughs, the food was absolutely delicious! Also, we didn't touch the plates (inside joke if you've ever dined here you know!) thank you for such a memorable experience, we will surely be back! kkibrokers.com -Florida auto, home, boat, and commercial insurance! read more

Ruth's Chris Steak House - Happy wife happy life! - Steakhouses Near Me - Jacksonville, Florida

Was very good. Service was great and had an amazing view. My cut had a little more fat than I was hoping for but still was very good. read more

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So it was our first time going to Ruth's Chris steakhouse restaurant, we had a hostess(10) named Kim. She was very attentive and easy to talk to. She made sure everything was accurate and perfect. The location was the best experience. We had a scenery of the bridge and the water which was the perfect view(10). It was our anniversary dinner and they truly made it special(10). They had a greeting card with rose petals on the table in my wife got to try multiple wines(drinks 10). I gave their Porterhouse a 7/10, the flavor, texture, and tenderness did not hit all the marks :) it was still enjoyable!!! read more

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We had one of the best experiences here! The view was amazing as it's right on the river. We started off with an order of the seared ahi tuna which was so flavorful and tender. We also had a brown butter old fashioned and a blueberry mojito both of which were fantastic and strong. For dinner we each got the Ruth's 3 Course for $60. My husband got the Caesar salad, filet & shrimp, roasted Brussels sprouts and a classic cheesecake. I got the French onion soup, the filet & shrimp, garlic mashed potatoes and the chocolate cheesecake. The steaks were so tender you could cut them with a fork and the rest of the food was so flavorful and good. We truly enjoyed every single bit of our meal. As for the service, it couldn't have been any better. The manager Joseph was outstanding and checked on us several times. Siera was our server and she was simply amazing. Truly one of the best servers we have ever had. We were celebrating my husbands 60th birthday and they truly made it so special. I highly recommend this place to anyone looking for an outstanding dining experience! Thank you Ruth's Chris for a night to remember read more

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First time at this establishment. We went outside on the rooftop bar area to have the Happy hour drinks and wait for our table to be prepared for a party of 11. Once at the table things went well as for drinks and taking orders. Some things should be made clear about some of the dishes, like the Caesar salad comes with an extreme amount of Parmesan cheese. That was a problem for one of the guest and I ordered extra on the side thinking there wouldn't be much on it, but I never even used the extra. We ordered the 3 course for $60 and it was so worth it for the amount of food. My problem was I ordered the salmon that wasn't cooked through in the center, when I brought this to the server's attention I was told they only cook it to a medium rare. I can see with steak that shouldn't apply to fish. Another problem was a burger wasn't cooked to the person request.Even with that issue the service and food was really good. Everyone else ordered the steak and shrimp, they said it was flavorful and cooked to perfection. The only reason I gave it 3 stars was because of the mishaps with the dishes that weren't cooked through. read more

Ruth's Chris Steak House - Shrimp top Salmon - Steakhouses Near Me - Jacksonville, Florida

Came to Ruth's Chris for a special occasion dinner and the staff took the time to make it extra special for us. Our seating was perfect with a view of the water. We also had a wonderful server who was friendly and very knowledgeable. The meal was delicious as well which topped off the evening for everyone. read more

Ruth's Chris never disappoints when it comes to a great steakhouse experience. The steaks are always cooked perfectly, full of flavor, and consistently high quality. No matter what cut you choose, you know it's going to be good. The potatoes are my absolute favorite -- rich, buttery, and the perfect side to go with their steaks. It's one of those places where you can count on a great meal every time. Ruth's Chris remains a reliable go‑to when you're craving a classic, well‑executed steak dinner. read more

We were so happy with our meal and our service until the end when dessert was served and we chose to take it to go. Servers John and Kenneth could not have done any better but when Joanna made her way to us with the desserts, she used her "vocal fry" voice which I found to be annoying, condescending, unprofessional, and fake. So I would have given 5 stars for John & Kenneth's professional service but when Joanna spoke with her vocal fry condescending, disinterested, boring, and unprofessional tone, it ruined my perception of the best dining experience I've had at Ruth Chris in well over 20 yrs. Personally, I don't think vocal fry is appropriate in a professional setting as Joanna is representing Ruth Chris and not in the best way so she should refrain from using her choice of tone until she's off the clock. read more

The food was delicious but the service was really bad,our server seamed to be out of it, we had to ask multiple times for bread, we asked for a dessert menu we ordered carrot cake to go just to find out they was out then on top of it all that he got our check wrong I mean over 100 dollars wrong and before my wife could tell him all that was wrong he walked away like he knew and was gonna see if we was gonna pay without looking read more

Ruth's Chris Steak House - Steakhouses Near Me - Jacksonville, Florida

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Was the greatest time of our Birthdays experience, my family Loved it from the service to the atmosphere. The food quality was outstanding and it was just greatest experience . The family and friends Loved it Thank you read more

I've been here multiple times and not sure why I haven't reviewed this place yet. It's way overdue. Each time, steaks were perfectly grilled to my liking and service has been amazing. Celebrated anniversary, birthdays, and just meet-ups. I'm a fan of this place! Restaurant is located at Downtown Jacksonville's Double Tree by Hilton Hotel overlooking the scenic St. Johns River. Parking at hotel's garage with validation is available. Valet is also available for $8 with a validation sticker. read more

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Had dinner there Monday, the ribeye was perfection and the bread pudding was amazing.

The food is always great...& I'm a picky foodie Service is always great no matter who your designated server is...ambiance is very Steak House...but it is warm & cozy! Enjoy your meal! read more

We have a luncheon today at Ruth Chris with our financial advisor. They do it annually for all of us. Today the luncheon fantastic! They aren't normally open for lunch. I had the 8oz filet today. It was spot on. My wife said she asked for her 8oz filet to be cooked medium well. It was cooked well done instead. All the sides were very tasty. I'm thinking because of such a large group her filet was put in the wrong try for another table. No big deal. Service was very friendly. Definitely recommend Ruth Chris! read more

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Everything was delightful. Our server Melissa was so professional and attentive. We had a delicious shrimp appetizer and the steak sandwich at the bar. The house Cabernet was quite tasty. The view of the river by the bar was nice despite the dreary day. We were very happy to have stopped in read more

Ruth's Chris has quickly become one of my favorite places to visit for their bar area happy hour. The location is great, with a fabulous view overlooking the St. Johns river. The happy hour menu has something for everyone, and their craft cocktails are always on point. Service is what you would expect from RC...top notch! It's a great place to spend a few hours and unwind. read more

Ruth's Chris Steak House - Bar area. - Steakhouses Near Me - Jacksonville, Florida

The hostess who sat us was rude and not very welcoming. We had a party of 10 and she had us at a table for 8. Two people had to sit across from our table. The manager came and spoke with us to make our visit more enjoyable. The lemon drops drinks are delicious with just the right amount of alcohol. The crab crakes were tasty and delicious. The salad was good, I had to ask for extra dressing. There was not many vegetables on this salad. The steak was cook at the right temperature and juicy. Mashed potatoes were ok, not seasoned well. I was you the juice from steak to season them. I gave it a 3 stars because I feel it was super pricey and the taste and portion sizes didn't match the prices. read more

Ruth's Chris Steak House - 11 oz PETITE FILET & SHRIMP* with GARLIC MASHED - Steakhouses Near Me - Jacksonville, Florida

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I booked the Valentine's dinner for my best friend and myself. We both did the Ruth's pairing. Not pictured were our Caesar and Steakhouse salads bc we truly demolished them before remembering to take any pictures LOL The steak & shrimp were impeccable. The mashed potatoes were a little unseasoned but that is an easy fix. My French 75 was delicious! The view was amazing & we both received a complementary red rose after our dinner. I also need to give a special shout out to Corey! I had a wardrobe malfunction and he went completely out of his way to ensure that I had the help I needed to continue my day. So thank you so so much to Corey! read more

Ruth's Chris Steak House - Steak with shrimp GARLIC MASHED - Steakhouses Near Me - Jacksonville, Florida

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My husband and I went to Ruth Chris for our 5th anniversary and truly enjoyed our dinner date. They started us off with French baguette and butter to start. My husband ordered an old fashion while I chose the blueberry mojito (which was very light, refreshing and smooth). My husband ordered the filet with truffle and au gratin and asparagus as his two sides. Keep in mind everything is a la carte. I ordered a 3 for 1 which included an appetizer (steak salad, cesar salad or lobster bisque), an entre of filet/filet and shrimp/filet and lobster, you can choose one side either spinach extreme or mash potato and then a dessert, personalized chef choice which was a cheesecake. I ordered the filet which came out to about $51 for all 3 items which did not make it a la carte but I did order that my steak be doused in truffle and ordered a side a la carte mushrooms. Everything was absolutely delicious and made to perfection. My husband and I could not have asked for a better experience. Our server's name was Ian and he made a ton of recommendations that were spot on. Great service. The view and location is amazing smack down in the middle of downtown. Highly recommend for any special event or dinner! read more

Great service and delicious food. The flier was perfect. Truly enjoyed the experience.

Went There About a Year Ago. Owned all The Gourmet, and Bon'Apitit Magazines. Always wanted to go To Ruth's. Business Causal, Did Not Know it Was T-Shirts, and Flip Flops.View of The River Was Normal, Seen it Before. Steak was Mediocre. Service was good, ignoring The Flip Flops. Could Have a Better Steak at Long Horn, Without The Flip Flops, For Half the Price! read more

It's always a five star experience here, every time-no doubt. My BFF, Tammy and her daughter and son n law all had brunch here on Easter Sunday. It was terrific as always. I believe our Waiter was Will and he took good care of us & he had a great sense of humor. I had steak, shrimp, mashed potatoes, bread, and crème brûlée. My drink was water only today. They do have Valet Service for $8.00. The Maitre-d made sure we were happy. He chatted with us for a few minutes. This is a great Easter Sunday! PS: the Manager also gave all of us a $25.00 gift for our next trip here. Thank you! read more

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Went to Ruth Chris in Jacksonville Florida for the first time. Server was excellent. However the steak was not good. I ordered a filet and the plate they brought it out was so warm it continued to cook the steak. By the time I was able to eat half of it now that it had the consistency of shoe leather. I could no longer chew and and gave up finishing the meal. I was disappointed in the quality of the cooked $57 dollar steak. read more

Super romantic restaurant on the river with great views from almost everywhere. Wonderful seating choices from booths to tables. Lots of tables on the windows to see the gorgeous bridge downtown as well as dolphins surfing through the water. I have been here a number of times and have never been disappointed and it is one of my favorite places to dine in Jacksonville. Not only because the ambience is wonderful, but the wait staff is professional with great attention to detail. This is a great place to celebrate anything or just to come for a wonderful romantic evening. The menu is fantastic with great choices. There is a nice bar for cocktails. The food is amazing! It is dark enough to go there even before sunset and enjoy the beautiful view. But especially romantic after dark when you can see downtown lit up. You may park right in front of the restaurant so it is very convenient. Walk through the front doors of the hotel and go straight back and you will see the restaurant entrance. Make sure you make your reservations on OpenTable. It's a great place to see the fireworks as well. There's a great wine list to choose a perfect bottle from and a full bar. Steaks, seafood, whatever your heart desires is here. You will not leave hungry, and you will most likely leave with a to go box. Treat yourself and make it an evening! You won't be disappointed. read more

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Ok first it was Easter but we arrived at 1145 with our reso. We were seated promptly and greeted. The service was great. Never wanted for anything they go all out special items and were quick. The food was ok , but not something to bring me back. 4 out of 6 steaks over cooked and the one who wanted well done theirs was undercooked. The rest of us finished eating before she even got her steak. My suggestion is they should always ask to butterfly a filet. The sides were very good all was hot and yummy there. The Mac and cheese was ok but nothing to write home about the apps were delish especially the spin dip. Very good. I think they should do a special tho or something for Easter. They open early and only dinner offered. The manager did come and talk to us and apologize but the undercooked steak got brought out 2 more times still under. Ehh can't win them all. read more

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Have tried them 3 times at 2 different places. The first one burnt my steak. They did redo but everyone had eaten their dinner before I received the redo. The other location was slow service and food was mediocre. No way worth the price of the dinner. read more

Hubby and I celebrated our 13th dating anniversary at Ruth's Chris a few months ago. We had the best time and were treated so well for our special occasion. We arrived and checked in with the hostess, within minutes we were shown to our table. It was decorated with a happy anniversary card and confetti. I absolutely loved this gesture! We each started with an Old Fashioned and ordered a steak house salad to share. They divided the salad into two bowls for us. The salad was simple and very tasty with their house vinaigrette. Garlic croutons were amazing. The bread basket was served along with the salad. It was fresh, crusty on the outside and soft on the inside, so yummy with the soft, salted butter. For dinner we both ordered the filet, he went with the 11 oz and mine was the 8 oz petite filet. We shared a 1lb baked potato that they also split for us. The filets were exquisite! They were so tender, juicy and flavorful with a stellar sear! The baked potato was done very well, delicious with all the toppings - butter, sour cream, shredded cheddar cheese and housemade bacon bits. For dessert, we shared the cheesecake. They decorated the plate with a cute happy anniversary message. The cheesecake was delicious! Creamy, delightfully sweet, hint of tanginess with an incredible crust. I highly recommend ordering this cheesecake! Overall, a truly outstanding meal with top notch service and attention to detail. It was so amazing that I don't think I can wait for another special occasion to visit again! read more

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Excellent martinis and sides like their chop salad and creamed spinach. I don't eat red meat so I'm not the best judge of the steaks, but the seafood displays are impressive. read more

I have not been to Ruth's Chris since my birthday a couple of years ago. Not a great experience then. Way overcooked Cowboy Ribeye and this after I told the waiter I wanted to take my first bite at 130 degrees, for which he complimented me. I also commented on a then ongoing problem, namely, for a high end place that made me feel good to have to dress up a little, you could go into a sauna room and walk right into the restaurant. The "dress code" was a joke. I am writing this now to pat Ruth's Chris on the back because it finally figured out the Emperor really is naked. It was making believe it was being hip and cool by allowing the bum look to be the official dress code for Ruth's Chris. Now they are standing ground--and we will see if it is real-- on the original dress code and at least eliminating baseball caps in the restaurant. And I can't believe it is "causing a stir" on the Net, as if anyone with his own mind should give a damn about what the Internet thinks. I loved going to RC in its early days here in Jax and having to dress up a little because it was a special night. It makes the whole experience better. Sad that the "times " and being "with the times" is the equivalent of looking like you just slid into second base. Good job RC, and it makes me want to make reservations to get back there. Its been a long time coming and everyone deserves another chance. I will be doing so soon. read more

Ruth Chris's happy hour is great! I enjoyed the shrimp appetizer and the cheese burger and fries. The burger was cooked just right and the shrimp was spicy but not overwhelmed with heat. The staff is attentive and friendly. Great Sunday afternoon view of the St John's River while you enjoy a blueberry mojito. read more

Ruth's Chris Steak House - Bar area - Steakhouses Near Me - Jacksonville, Florida

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I've been to a few Ruth's Chris and this one a few times before. Could have just been a slow night, but the food was not up to par with what I'm used to. Everything i ordered was lukewarm, the drinks were decent and the servers at the bar were very attentive, so I can appreciate that. The food this time, was just not what I would expect. I'll be back bc I suppose they were just having an off day, but definitely not the usual. read more