Rustic is located in the Hilton in Melbourne. We were warmly greeted and seated immediately. I got the Jambalaya, and it was very tasty. It had some good spice on it, not for the feint of heart. The baked Brie appetizer was also very tasty. read more

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Food is awesome! Well prepared. Ate there twice and food just got better. Get the burger and wings! Even the salad was to perfection.

The maitre d just helped an insistent guest open up a patio umbrella outside IN THE RAIN and now the waitress is serving him very diligently. If that doesn't deserve 5 stars, I don't know what does. Oh and my humus and pan fried veggies are great. read more

Best "Beyond Burger" I've ever had. They actually cooked it right. The view to the patio/fountain is great. Drinks are awesome. I may go back later today if I'm being honest. read more

I thought the servers and hostess were very friendly.The breakfast buffet was great, of course, any breakfast buffet with smoked salmon gets an A+ from me. I did have to watch one of the severs( young man) practice his, possibly kung fu in front of the buffet for a full minute which was entertaining and peculiar. But, they offer omeletes. read more

Rustic - Having breakfast. Staff is friendly and buffet is good. Omelettes on request. - New American Near Me - Melbourne, Florida

Rustic- Melbourne- 2 Stars "You may fool all the people some of the time; you can even fool some of the people all the time; but you can't fool all of the people all the time".--Barnum Coming off the fabulous meals at the Ritz Carlton, I was feeling confident and was determined to have another great hotel food experience. However, the apotheosis I achieved at Norman's was clearly not going to be duplicated at Rustic inside the Rialto Hilton in Melbourne, Florida. Our server, Karen is the type of grizzled, battle hardened server I greatly enjoy. She stood up to the task and then some. The dining room itself is a high ceiling glass walled open seating with a nice view of the fountains surrounding the restaurant in decorative fashion. The food was a mixed bag of average to bad. Ultimately, leaving me $70.00 poorer and hungry because multiple items were inedible. You can look at the picture and see burnt toast, dry over cooked hash browns, way overdone eggs and a steak. Amazingly, the steak was seasoned and cooked to the proper temperature. This was not the Sysco breakfast steak most places slough off on you. The steak is what earned them the extra star. Without the steak Rustic would have made the Top 5 worst list. Rustic is far from its name and an easy place to skip over. Big Boy says pass it by. read more

Rustic - a dining area with tables and chairs - New American Near Me - Melbourne, Florida

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Food & Service really good but a little slow. One waitress on a Monday night. Not a lot of people though. Wasn't fully aware of where it was located but after I bought the Groupon I mapped it and realized it was in a hotel. To me that was a little odd. Very pretty property but not as intimate as other restaurants. Still worth a try though. Maybe a different vibe on a Fri/Sat. Stuffed chicken was so good! Nice wine selection too. The flat bread was decent too. Daughter said pot roast was really good. read more

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I would love to give this place a better review but the service was so slow I can't live with taking away a star for every half hour I had to wait to get my food. Man. Let me start by saying that the bread is exceptionally outstanding. I just so happened to check yelp and see someone say to ask for warm bread and I'm glad I did. It kept me from starving to death during my long hopeless wait for my meal. I Should be listened to the warning I re river from an exiting customer advising she waited 2 hours to eat. I thought to myself "no way, " because the place was empty. Boy was I wrong . .... the food. Well it was amazing.so if u can stand a long wait then this place is worth a try read more

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I had a great breakfast here. They have a breakfast Buffett, but I opted for ordering off the menu. I had an egg white omelette filled with ham, onions and mushrooms. It came with toast and their version of hash browns. The hash browns were delicious and had a mix with quinoa and kale added in. My omelette was great too. The service was friendly and food was great. I'll definitely be eating here again. read more

I used to come in when it was Lafitte's, since it was one of the best places to get my NOLA Creole fix. The etouffee there was great, and I was told that you can still order it. We went in and had an amazing ultra thin crust pizza where we built our own with shrimp, mushroom, spinach, cheese, with the garlic infused olive oil. AMAZING! The one shrimp on each slice was one GIANT and was very juicy and not dried out at all, like on many pizzas with shrimp. The atmosphere did not change much from Lafitte's other than some of the art on the walls was different, as well as maybe a new paint on the walls. Still the nice relaxed and upscale feel as the old. When in need for a great thin crust with great toppings, RUSTIC will be our go-to place. :) read more

We celebrated our anniversary with our family of six and we were very happy with the experience. We all had the prime rib "Saturday Night Special". The meal was prepared perfectly, and the service by Stephani was outstanding. She kept our glasses full and was most efficient in serving and clearing plates as needed. A most happy and memorable dining experience. read more

Absolutely horrible! Service.... Food.... Portions...... Overpriced........! Even with Groupon I will never go back! The previous comments had to be paid employees! read more

The lobster Mac had no taste. Three pieces of lobster. It was very dry. The Salad looked old. The lettuce was very limp. I wouldn't recommend stopping here . read more

This was our first visit to Rustic (inside the Hilton). I found a Groupon and figured we would try it. I ordered lemon & olive chicken my husband got the shrimp jambalaya & my daughter ordered a flat bread pizza. The waitress was not Overly friendly but not terrible. It was a Tuesday night and empty, But We waited quite a while for our food. They brought mine & hubby's but she told us they had burnt the pizza so she had them remake it. My chicken was so dry it was hard to cut, I ate 2 bites & left the rest. Green beans were like rubber. The rice was ok. It was a mixture of brown rice & quinoa. My husband said his was ok. The jambalaya tasted like it was out of a box, but it came with 5 perfectly cooked humongous shrimp. He was almost done when they finale brought our the pizza. It was average as well. The waitress comped our entire meal which was very nice of her. So we didn't end up using our Groupon, but i an not sure we will. I really was disappointed i thought it would be much better. read more

Rustic - Dry Lemon olive chicken, rubbery beans & brown rice with quinoa. - New American Near Me - Melbourne, Florida

I want to rate the Bar Service separately from the inside sit down restaurant service. At the bar is where to get your dinner, I rate the customer service there a "Five". They are courteous, knowledgeable, accommodating towards dietary restrictions, and ensure your dinner & drinks are exactly what you order. Now, inside the restaurant is another story. They are slow, ignoring people entirely, even when at 10% capacity for breakfast. I have heard waitstaff argue with each other loudly enough for all to hear, complain about tips, lie to patrons about not carrying certain items...which I know they do, IE: Sriracha hot sauce, as I stay at the Hilton (attached to the restaurant) a few times per month. I was a bartender/waitress/manager in my previous career, and customer service is important. At best, you would think they would at least remember me, as I tip 25% on my tab. Maybe this review will cause them to remember me? (Or spit in my food). I will let you all know. read more

We arrived at about 4:30pm on Saturday. Although the main restaurant was closed until 5pm, we decided to eat at the bar. The bar area was totally empty except for two women sitting at a small table. We are new Melbourne residents and wanted to try this place. I ordered the pot roast. The flavor was okay and the beef tender. However the vegetables were about 90% uncooked. The rutabagas and carrots were very crunchy and difficult to chew. When the server/bar tender later came by to ask how everything was, I explained that may vegetables were undercooked and crunchy. She only said that's interesting. My wife is a chef and she knows that you don't serve crunchy vegetables with a pot roast, a simple dish to make even for a teenager. Therefore, based upon the quality of the food and the apparent lack of training for the server, we are not likely to return to this restaurant. read more

Came here with friends last night for dinner. I had heard great things from them and others so I was really looking forward to the experience. DISAPPOINTMENT would be a great understatement. We waited almost an hour and a half for their prime rib special which was supposed to be made to order with veggies. The best I can say is that the plate it was served on was nice. The meal arrived at the table cold, au jus warm, potatoes cold, asparagus over cooked or microwave looking. When we questioned the meal, it was responded to with multiple EXCUSES versus just getting management involved. Finally we had the opportunity just to request management. He was apologetic and provided a solution but by that time I was irritated so I declined the offer. Although it was not the servers fault, they really need to be better trained in problem resolution before throwing every excuse in the book as "reasons" for not providing a great dining experience. But hey, that's just my " Two Cents"‍. read more

My husband & I celebrated our Anniversary there, just the two of us and it was one of the best meals I've had since living here in Melbourne for the last year. The food was amazing & the service was amazing. They have a romantic setting & I'm sure the scenery during the day is great as well. Our server, Alyssa went out of her way to make everything special. We even chatted with her a bit, she's soo nice. I would definitely recommend there restaurant & go again. We are taking my parents for their anniversary coming up as well. The prices were great too! :-) read more

Food that's expensive and hit-or-miss. Your meal starts with a Bread Basket that's always loaded with deliciously soft and fresh bread. But from there the meal becomes unpredictable. The fish we ordered on our most recent visit was tasty but the sauce and angel hair pasta it sat upon was quite bland. The chicken we ordered was dry but pretty flavorful. Unfortunately the portion size was extremely small. We've been there a couple of times but have decided for the cost and what you get, it's not worth going back read more

We had a great dinner there last night. Stephanie, our waitress, was wonderful. The service is a little slow but that's exactly what we were looking for, we wanted plenty of time to enjoy the evening. The crab soup was sensational and the bread was great. I was less than impressed with my main course, lemon olive chicken, but my husband's chicken forestier was on point. I highly recommend this place if you're looking for a low key evening with good company. read more

Tasty food and friendly service. Try the chicken olive dish and the spinach caprese salad. Mmmmm yum! It is inside a hotel which isn't always super obvious online, but it's accessible easily. read more

Service was quick, knowledgeable and thorough. Waitress always available when needed. Large menu, well cooked food, very tasty. Pleasant surroundings, comfortable seating, fountain outside. Only lacked seaside setting. Outstanding desserts ! read more

Shocking, I know, a hotel restaurant, but I've been twice and blown away by how great the burger was. The server sounded like Mick Jagger. I'm local, but I felt like I was on vacation. Worth it for lunch. read more

Service was really really good. Food was great. Bread was warm, soft and oh so decadent. I'll be back for sure.

The food is great, atmosphere and service it's good to. But what really gets me is how tasty the food is, especially for a hotel restaurant

I have eaten here twice; once for lunch and dinner...both within the past 6 months. American faire. Service is very friendly, menu is diverse and the food tastes delicious. Better than most other hotels I've been at. We had a lunch special turkey sandwich with soup and fantastic sweet potato fries. I've also ordered the thin-crust spinach and gruyere/fontina cheese pizza from room service. Plentiful quantity and quick service. The dining experience is upscale compared to other hotels and even better then some Hiltons! You may dine inside, outside on a beautiful terrace or even take food to-go. I'd come home here to eat as I work locally...and not just while I stay overnight. The bar staff is extremely friendly also. I always feel at home. The only reason it is not 5/5 stars is because we had to ask for water and one side dish was missing from our order. Definitely worth trying. read more

Espresso & Cappuccino machine broken was not a good start. Typical Hotel breakfast. Just not the ambiance and style I was looking for. If nothing else available at least is still an option to have breakfast out on Sunday without waiting in line. Not sure will be back read more

Really surprised at this place.....food was amazing......relaxing and comfortable atmosphere..... What surprised us the most was the service!! Melissa was our server, she was informative, pleasant, great to talk to and her service was 5 Star!! Thank you Melissa for making our first visit to Rustic such a great experience......we will DEFINITELY be back!! read more

This is the Hilton Rialto restaurant. Eaten here twice. Acceptable for a hotel restaurant, but only that. Small bar area where service was good, and provided good recommendations. The main seating area is very slow. Inexcusably slow. Food was mediocre. I try to find other options when I'm staying here but will grab a bite if I need to. read more

Food was very good and service was prompt and polite. Had the Pot Roast and Asparagus and found them to be very palate pleasing. My husband had the Jambalaya and he pronounced it: Excellent! Found the coupon for 20% off on their Yelp page and that made it even better. read more

This was by far the worst service I've ever experienced. We came in for dinner at around 6:20 and we were one of maybe 4 tables. We ordered drinks right away and our food shortly afterward. Our food took about 45 minutes which wouldn't be horrible except for the fact that our drinks came out a few minutes before our food did only after reminding the waitress that we were waiting on them. After we were done eating, it took one of three waitresses that were working, 40 minutes to come check on us. It got a little busier by this point. We ordered dessert (cheesecake that came out frozen) and a bottle of wine that we ended up having to take with us. Fortunately we had a coupon. Unfortunately, they gave some bogus excuse as to why they couldn't validate it off of my smart phone which led to us having to go to the hotel computer to print out the coupon. After all this, they added their own gratuity. Overall this experience took close to 2 hours. I know I'm on vacation... But damn! read more

Hands down absolute best service, food, and drinks I've had in a long time. The atmosphere was amazing. Our server, Stephanie was great. Everyone so friendly and kind. Highly would recommend this to anyone. My fiancé and I had a wonderful evening bringing in his birthday, we definitely will be back! Thank you! read more

Convenient if staying at the Hilton or near the airport. The Caesar dressing was good yet the salad was sparse in content. I ordered the wings which was not a good choice. Undercooked and smothered in the Rustic sauce. I recommend sauce on the side for sure. SERVICE IS SLOW! Very! I didn't have anywhere to go but back to my room but if pressed for time... BEWARE! Again service is slow. I tried to redeem the free wine from YELP and there seemed to be ALOT of confusion about it. Lastly, no refill and all I had was water. Service is everything for my dining experiences so I am very disappointed in this place with great potential yet poor delivery. read more

Imagine being in charge of a restaurant and they allow you to do WHATEVER YOU WANT. What would you do? Well, if you were a NARCISSIST WITH NO TASTE the result would be "Rustic" on the 1st floor of the Melbourne Hilton. Every dish (I ate there 5 times) was a WEIRD DISASTER. The meal planner seems to be focused on a goal of taking what you expect and twisting it into some bizarre travesty. Do you have an insane relative that mixes strange ingredients and decorates like she's blind? Then you'll know what to expect. About the only impressive thing about this place is the price - as in WAY TOO HIGH (definitely not worth it). Unfortunately if you're staying at the Hilton it's about the only choice unless you want to drive or Uber. Nearby is a Wendy's and a Long John Silvers which frankly will give you better food, regardless of price, than this place. It's a rare thing to have a hotel restaurant so LOUSY that I'd base my lodging decision on it, but the Melbourne Hilton's restaurant is so bad I'd recommend other arrangements for a room. I WISH I COULD GIVE LESS THAN ONE STAR!!! read more

Food is ok. More annoying is their policy of disallowing us to use the Groupon purchased for their prime rib dinner. Forget that when the fine print does not exclude this. Will not drive 35 minutes to go here again. We settled for a burger and caprese salad drowned in balsamic. Disappointing. read more

The food was decent, service was okay, however, we were charged a 20% automatic gratuity. So unfair

Got in late and was staying at the hotel again and thought I'd give the restaurant another try. It was a lot better this time. The service was good and I don't have any complaints about the food this time. Good Job! read more