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    Russell Cellular Verizon Wireless

    1.0 (11 reviews)
    Closed 9:00 am - 7:00 pm

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    People searched for Mobile Phones 226 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    3.0(6 reviews)
    0.1 miAnderson Township
    Virtual estimates
    Shipping

    I have been with T-Mobile since 2018 as a loyal customer . I have never encountered with them…read moreproblems only with the bill each month but the associates are extremely nice over the phone and they take care of business fast.

    DONT SIGN UP WITH T-MOBILE! The worse of the worse…read more They advertise " 15-day Test Drive Cancel within 15 days of Home Internet service activation. Limited-time offer; subject to change. Qualifying new Home Internet line and timely gateway return required. Refund via one-time bill credit. Max 1/account. May not be combinable with some offers or discounts." which I decided to try- and it did not work. I only had for 2-3 days, I called their tech/customer service department who verified that it would not work and advised that I indeed cancel and send back the equipment. And so, I did that. I returned their equipment right away (well within their 15 days) and received a confirmation of the equipment being received and signed for by their employee at the receiving dock. Fast forward, I received a letter in the mail stating that I have a $50.00 balance on my account and that they would send it to collections if they did not receive payment. I was never supposed to receive a bill in the first place. I called customer service and was advised that I needed to verify a 6-digit passcode- which I don't even remember setting one up in the first place. I do not recall this code and even gave them what I thought it was- all of which was told it was incorrect. They told me I then needed to go into the store and give them my ID to verify the account. I took time, energy and gas to go to the store and do just that. The store employee told me that all they can do is simply check the ID, make a memo on the account but then I would just have to call customer service back because they couldn't do anything further than that. I asked for them to call customer service and they would not do it but said I shouldn't have an issue now that my ID was verified. So I left and called customer service back- STILL could not get the issue resolved. The customer service department told me to go back to the store because they need the clerk's initials. So I keep getting the runaround on something that is not even my fault and I can't get this issue resolved.

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    Russell Cellular Verizon Wireless - mobilephones - Updated May 2026

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