dear manager Mary work id 3798143 right now i am not as a customer. Because when called t mobile…read morecustomer service centers they don't promise on their word . I spoke with one agent I cancelled my account on time and the end of month all I have to pay 7 dollars to make up the difference and now I got bill saying I have to pay 70$ and is over due . I wouldn't recommend T mobile to any of my friends and family members their service is so unfair

I want to put in a good review for Mohamed Minani who assisted me with a phone that I had bought…read morefrom a retail store in Fairfield that I did not want to buy from the retailer store only wanting to activate a phone that I had which was a T-Mobile phone in Fairfield that did not happen how I wanted being told I had to buy a phone I didn't want to buy & now today I i was informed by Mouhamed that the store was a T-Mobile retailer store & not a T-Mobile corporate store which Mouhamed who provided excellent explanation & excellent assisting business service providing a solution for me to be able have this all resolved by providing me great instructions about how to contact corporate to get what I really wanted done. Mouhamed assisted Other associates with their processing all while assisting me as well showing great team leading skills in the store. I am grateful for having done business with Mouhamed because he changed the narrative on how I thought about Tmobile business services from bad to good along with assisting me to complete this process to return the phone I did not want to buy & havijg my fee waived due to me not wanting to use the phone.

I spilled a drink all over my BlackBerry (Bold 9700); liquid was all over the inside of the phone…read more After trying to dry off and restart the phone there were several issues: the phone would automatically shut down, several keys malfunctioned when used, and the power off button no longer worked. I contacted my cell phone carrier and other than a replacement phone my options were limited. I tried several businesses for possible repair of a cell phone and I was directed to Wireless Plus One. 'Mike', Wireless PlusOne, informed me that he works on ALL types of cell phones and 80% of the times can repair the phone -- even if it's been dropped in water. I left my phone at Wireless Plus One for a couple of hours and they gave me loaner to use during the repair time. When I picked up the phone, it was in perfect working order! I would highly recommend using Wireless Plus One for any cell phone trouble (even drops in a bubble bath).

I, too, had a liquid spill on my Blackberry and saw the previous review and decided to give them a…read morecall. I was taken aback by the professionalism on the phone. Wait, you aren't going to gouge me or quote some ridiculous price and force me to walk towards the door to start negotiations? I explained my predicament and the owner, Mike, on the phone said that he'd take a look. He quoted me a more than reasonable price and said that if he couldn't fix it, it would be no charge. So off I went to a strip mall off the Hopple St. Viaduct to his store. It was very convenient and easy to find. I kicked back at Camp Washington Chili while Mike worked on my phone. I returned and Mike had surprising got my phone to finally turn on and display a software error; something my phone hadn't come close to doing at any point during my fiasco. I waited and watched Mike handle other customers as they came into the store. Always friendly and knowledgeable, Mike has a lot of return customers and I see why. He goes out of his way to be helpful no matter how small the request. And yes, he was almost as happy as I was when my Blackberry came back to life. The man has mad Blackberry repair skills. So if you're looking for reputable cell phone repair or sales store, this is the place to go.

Highly recommend! I was offered a great rate on my MacBook 2017. Much higher than the competitors…read moreof SYM. The process was quick and easy. I was updated through each step via email. I received the money right to PayPal without any issues.

I had a used 2015 27'' iMac I needed to offload. Despite the fact that it was still fully…read morefunctional and in pristine condition (some minor scuffs on the Apple logo, but no other visible flaws), I realized my resell options were limited due to its age. After shopping around online, I found that the quote offered by SYM was considerably higher than what I was getting from other websites. It was almost double what the local in-person retailer in my neighborhood was offering. It seemed almost too good to be true but I decided to take a leap of faith. Then came another challenge - I didn't have the original box the device came in. And with such a large bulky object, I knew that packaging it properly for shipping wasn't going to be easy. Luckily, I saw it mentioned on SYM's website that they provide shipping materials in some cases. I emailed them and within a few days they had shipped an old Apple iMac box with the styrofoam padding directly to my home, along with a UPS shipping label to mail the device to them. The only thing missing was the plastic handle insert, not having that made it rather difficult to carry the heavy package down the two blocks I needed to get to the UPS store. After dropping it off, I received email notifications with up-to-date tracking information. Before I knew it, the quoted amount was deposited directly into my Paypal account along with a $15 bonus from using a promo code. This entire process took place within the span of about 1-2 weeks. I didn't have to follow closely what was going on because it all happened in such a timely and seamless manner. I will certainly consider SYM the next time I have a device to sell.