His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

The owners here are super friendly and patient, which made the whole process easy. They ordered the…read moreparts quickly and gave fixing my phone an honest try. Even though it couldn't be repaired with a simple solution, they didn't charge me for the attempt, which I really appreciated. In the end, I decided to just get a new phone since mine was over three years old, but I'd definitely come back here for future repairs.

I spilled a drink all over my BlackBerry (Bold 9700); liquid was all over the inside of the phone…read more After trying to dry off and restart the phone there were several issues: the phone would automatically shut down, several keys malfunctioned when used, and the power off button no longer worked. I contacted my cell phone carrier and other than a replacement phone my options were limited. I tried several businesses for possible repair of a cell phone and I was directed to Wireless Plus One. 'Mike', Wireless PlusOne, informed me that he works on ALL types of cell phones and 80% of the times can repair the phone -- even if it's been dropped in water. I left my phone at Wireless Plus One for a couple of hours and they gave me loaner to use during the repair time. When I picked up the phone, it was in perfect working order! I would highly recommend using Wireless Plus One for any cell phone trouble (even drops in a bubble bath).

I, too, had a liquid spill on my Blackberry and saw the previous review and decided to give them a…read morecall. I was taken aback by the professionalism on the phone. Wait, you aren't going to gouge me or quote some ridiculous price and force me to walk towards the door to start negotiations? I explained my predicament and the owner, Mike, on the phone said that he'd take a look. He quoted me a more than reasonable price and said that if he couldn't fix it, it would be no charge. So off I went to a strip mall off the Hopple St. Viaduct to his store. It was very convenient and easy to find. I kicked back at Camp Washington Chili while Mike worked on my phone. I returned and Mike had surprising got my phone to finally turn on and display a software error; something my phone hadn't come close to doing at any point during my fiasco. I waited and watched Mike handle other customers as they came into the store. Always friendly and knowledgeable, Mike has a lot of return customers and I see why. He goes out of his way to be helpful no matter how small the request. And yes, he was almost as happy as I was when my Blackberry came back to life. The man has mad Blackberry repair skills. So if you're looking for reputable cell phone repair or sales store, this is the place to go.

I had a used 2015 27'' iMac I needed to offload. Despite the fact that it was still fully…read morefunctional and in pristine condition (some minor scuffs on the Apple logo, but no other visible flaws), I realized my resell options were limited due to its age. After shopping around online, I found that the quote offered by SYM was considerably higher than what I was getting from other websites. It was almost double what the local in-person retailer in my neighborhood was offering. It seemed almost too good to be true but I decided to take a leap of faith. Then came another challenge - I didn't have the original box the device came in. And with such a large bulky object, I knew that packaging it properly for shipping wasn't going to be easy. Luckily, I saw it mentioned on SYM's website that they provide shipping materials in some cases. I emailed them and within a few days they had shipped an old Apple iMac box with the styrofoam padding directly to my home, along with a UPS shipping label to mail the device to them. The only thing missing was the plastic handle insert, not having that made it rather difficult to carry the heavy package down the two blocks I needed to get to the UPS store. After dropping it off, I received email notifications with up-to-date tracking information. Before I knew it, the quoted amount was deposited directly into my Paypal account along with a $15 bonus from using a promo code. This entire process took place within the span of about 1-2 weeks. I didn't have to follow closely what was going on because it all happened in such a timely and seamless manner. I will certainly consider SYM the next time I have a device to sell.

Highly recommend! I was offered a great rate on my MacBook 2017. Much higher than the competitors…read moreof SYM. The process was quick and easy. I was updated through each step via email. I received the money right to PayPal without any issues.

I am a neanderthal when it comes to tech, but the Gentlemen at Tina's went above and beyond. Thank…read moreyou and much love. Oh BTW, the carry out food is not only affordable but delicious.

I got a 20 dollar bill back due to me yesterday from one of the dudes that worked there. He was…read morerude to me anyway earlier not at all warranted. Anyway, after realizing he smiled at one of the regulars, behind me, right before he handed me my change. Anyway, when I walked out I realized a 20 dollar bill was ripped in half. And, regardless of there being no plastic strip in it, the lettering was cartoonishly big. I just wanna say eat a d!@&. Nice porky one. FU. And here's a Pic of said fake bill:

Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me