His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

The owners here are super friendly and patient, which made the whole process easy. They ordered the…read moreparts quickly and gave fixing my phone an honest try. Even though it couldn't be repaired with a simple solution, they didn't charge me for the attempt, which I really appreciated. In the end, I decided to just get a new phone since mine was over three years old, but I'd definitely come back here for future repairs.

Awesome work, super professional, expert and very nice and polite. Prices are very reasonable for…read morethe craftsmanship. Traveled down from Chicago to visit family and he had the repair fixed in no time. Definitely going to be my go to guy!

The guy was fast and nice and the price was pretty decent but after replacing my screen my iPhone…read morekeeps shutting down and going blank. I've tried restoring the phone and running a software repair program. Nothing has worked so far. It shuts off and comes back on when it wants to. Never had an issue until I had the screen replaced.

Best onsite phone repair service. Scheduling the service was easy, came right on time. Affordable…read moreand convenient. Highly recommended.

I'll grumble first. I needed to know where in the mall the store was so I called. The young lad…read morespoke with an accent and too fast for me to understand him. After the third or fourth request I figured out where the store was. I checked three or four repair places to replace the iPhone 8+ screen. They were all overpriced and one of those couldn't take it for two days. The young lad had the screen replaced within an hour. The kiosk is very convenient.

Great store. Great customer service. Great prices and products. If you have a problem with…read moresomething you purchased there, they will make it right! If you have a repair need, they'll evaluate it for free first and not do anything until you authorize the repair estimate. They are very nice and knowledgeable. The only reason I gave 4 stars is because I've had to take a laptop back in for battery replacement shortly after buying it there. But they replaced no problem for free, no questions asked. Yep. I'm a fan and you will be too.

The staff was very knowledgeable and got my laptop back to me very quick. I was very pleased with…read moretheir work and the price. I will definitely use this business again.

While on a trip out of town, these guys truly saved me…read more I needed a Mac power charger for about five minutes to get a file off my computer for work, and I wasn't anywhere near my own power charger or an Apple store. I found ProTechs and called them up, and Cleo offered a charger for me to use. Super friendly, seem to have everything you could possibly need for computer repair or accessories. Definitely check them out! 10+ out of 10 for customer service for sure...

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Soooo, sometimes computers fall off of things and then the screen is cracked and you have to have…read moreit hooked up to an external monitor for almost a year because you don't just have a new-computer-screen budget hanging out in your bank account. It happens. Friends had told me about Elan, and I finally called them up and they said it would only cost $250 to replace my MacBook's LCD screen. So much cheaper than I had anticipated and been warned it would cost through Apple since my warranty/apple care had long since expired. Aside from the pleasantly surprising cost, the service was great. Friendly, helpful and fast. Dropped it off on a Thursday just before they closed (they're closed all weekend) and I got it back the following Tuesday. Way faster turn around than through the Apple store! Now I am free to review all sorts of cool places from the comfort of my cozy warm bed. :)

I've taken a few Macs to Encore for upgrades over the years. They are always precessional,…read morereliable and are priced right. I will also add that their turn-around time for repairs is very quick and exactly what they said it would be.

I spilled a drink all over my BlackBerry (Bold 9700); liquid was all over the inside of the phone…read more After trying to dry off and restart the phone there were several issues: the phone would automatically shut down, several keys malfunctioned when used, and the power off button no longer worked. I contacted my cell phone carrier and other than a replacement phone my options were limited. I tried several businesses for possible repair of a cell phone and I was directed to Wireless Plus One. 'Mike', Wireless PlusOne, informed me that he works on ALL types of cell phones and 80% of the times can repair the phone -- even if it's been dropped in water. I left my phone at Wireless Plus One for a couple of hours and they gave me loaner to use during the repair time. When I picked up the phone, it was in perfect working order! I would highly recommend using Wireless Plus One for any cell phone trouble (even drops in a bubble bath).

I, too, had a liquid spill on my Blackberry and saw the previous review and decided to give them a…read morecall. I was taken aback by the professionalism on the phone. Wait, you aren't going to gouge me or quote some ridiculous price and force me to walk towards the door to start negotiations? I explained my predicament and the owner, Mike, on the phone said that he'd take a look. He quoted me a more than reasonable price and said that if he couldn't fix it, it would be no charge. So off I went to a strip mall off the Hopple St. Viaduct to his store. It was very convenient and easy to find. I kicked back at Camp Washington Chili while Mike worked on my phone. I returned and Mike had surprising got my phone to finally turn on and display a software error; something my phone hadn't come close to doing at any point during my fiasco. I waited and watched Mike handle other customers as they came into the store. Always friendly and knowledgeable, Mike has a lot of return customers and I see why. He goes out of his way to be helpful no matter how small the request. And yes, he was almost as happy as I was when my Blackberry came back to life. The man has mad Blackberry repair skills. So if you're looking for reputable cell phone repair or sales store, this is the place to go.

AMAZING EXPERIENCE!! My computer was completely unresponsive and wouldn't turn on…read more I called 2 other places, which told me they could diagnose it by the end of the week at the earliest, and if it is a motherboard issue- I should just buy a new computer. They got it up and running within 4-5hrs!! I couldn't be more thankful and impressed with their knowledge, service, and price. Highly recommend.

I had an amazing experience! super quick when needing to get my laptop fixed for school. He was…read moresuper kind!