Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me

I was so impressed and grateful for the help given to me by Jordan at the Newport store! He was…read moreknowledgeable and friendly!!

Absolutely positively DO NOT RECOMMEND!!!!…read more I came in with a broken phone that they then BROKE MORE! Horrible customer service. Horrible experience. I went in to have the broken glass on my camera lens replaced. They then took it back and somehow broke the actual camera itself!! Going from a $30 fix to a $200 fix. It also then started to overheat and all he could say was "wow it's overheating..." They said there was nothing they could do that day or even in the next few days to fix my phone. I ended up having to go BUY A BRAND NEW PHONE! (they did not call me until about 3 weeks later "ready" to fix it) They were beyond rude and acted as if I was inconveniencing them when I asked them what they would do to fix this issue THAT THEY CREATED! They did not feel bad at all for what they had done and we're not the least bit apologetic. They said I GUESS we won't charge you...you broke my phone I'm not sure what I would be charged for. The man even had the audacity to say oh well you have two other camera you can use. No sir I came to you to fix the camera I use the most (of course I know there are 2 others!) Ruined my phone and gave me an even larger expense all while being extremely rude.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

Fast and efficient service. Very good repair job. Reasonable prices. Repairman, Glen provides…read morewonderful customer service. Highly recommended

I would definitely recommend this place. I've Had three different issues that they've always been…read moremore than accommodating to help me out with Customer Service was A plus

I got a 20 dollar bill back due to me yesterday from one of the dudes that worked there. He was…read morerude to me anyway earlier not at all warranted. Anyway, after realizing he smiled at one of the regulars, behind me, right before he handed me my change. Anyway, when I walked out I realized a 20 dollar bill was ripped in half. And, regardless of there being no plastic strip in it, the lettering was cartoonishly big. I just wanna say eat a d!@&. Nice porky one. FU. And here's a Pic of said fake bill:

I've tried this place two times this week . A decent…read morebodega , with a carry out restaurant in the back . The prices are great for decent portions . The Philly steak and burger I tried are both pretty good ! Even better for the price ! Seems to be a bunch of employees working at the same time - which makes for nice fast service ! I'm happy to have found this little corner spot Give it a try .

Well I went in three weeks ago to have my wife's screen repaired on her iPhone 13 and they upsold…read moreme on the battery. Well now the phone has crashed and the only thing I did was take it to uBreakiFix in Florence Ky. Nothing we can do will fix it. Now I'm gonna have to replace her phone. I should have just not replaced the battery now I'm out the 200 bucks and have to replace her phone. Thanks for nothing. I won't be going back and highly suggest saving your money.

Came here to get my daughter's phone screen fixed with no regrets! The staff was accommodating,…read moreinformative, professional, and trustworthy. Shout out to Gregory and Victoria! We had updates sent to my phone while my kid's was phone was being serviced. We knew when they were working on it as well when it was ready to be picked up. We were told an hour for a screen fix but it was finished in less then 45min. Also, You can reserve an appointment online. Overall, affordable prices, no pressure to have to purchase things you may not need, and quality care with your personal device. Highly recommend this establishment and will certainly keep them in mind for any of my future cell repair needs. I guess it's inevitable when you're the father of a teenager ‍.

Iron Mountain's customer service systems are broken! Getting issues resolved exhausts valuable…read morecustomer resources just to be stuck in an endless cycle of order taking without resolution. It would be much simpler to use a sledge hammer and some matches.

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