They don't sell my vapes and elf bars strawberry pina colada I am so disappointed and I'm very…read moreloyal customer... And they are not willing to help me idk smh!

I have been a loyal customer for almost 5 years and have been for the most part satisfied with the…read moreestablishment up until November 29th 2023. my husband went in to purchase a vape for me but at checkout my card was swiped twice and according to the employee working it declined both times. My husband came out confused because he knew I had money on my card so I checked my account on my phone and there was 2 pending charges for the two times my card was swiped. It is now December 11th 2023 and with several times in the store, calling and multiple emails not one person that works there can help me get this issue resolved. My card company cannot do anything until the charges are no longer pending and only the merchant can do that. No one will even respond to me much less help me get it figured out and my money returned. I will not be going back even though I know they don't care.

I absolutely love this store in Aurora. Jessica has continued to be a rockstar like Rick! They…read morealways give you the best deals, the newest vape stuff and more!! They are very kind and give great service! aka if you want that deal.. this is the spot! VIP is my always spot for many reasons, whether it's just remembering me to the discounts and deals down to how kind they all are. Even saw Jessica one of the employees at Walmart and she was even nice to me there! If you wanna save a dollar or two and get that hook up.. this the spot.

From the owner: VIP Branded Productsread more

The folks that work in the are so polite and dedicated to helping with whatever we need to find in…read morethere so consider it and we'll go above and beyond for you great team

This is one of my favorite places to shop for smokes; the staff are friendly and responsive - they…read morebecome friends not just business people.

Excellent customer service and the knowledge of every item is mind blowing! Go to Norwood and ask…read morefor Alex! You will not be disappointed with this clean environment and they have security on premise! Enjoy the ride to Queen City Cannabis and your high!

Called with a few questions. I spoke to Nathan, who was very friendly and helpful! Thank you for…read morethe great customer service!

VIP Reading is the BEST smoke shop in the tri state area! Their selection is always better than any…read moreother VIP and if they dont have what youre looking for, they will have it the next time you come in. Always great service and regular customer discount! They are truly your 1 stop shop for all your vaping needs!

Great selection and amazing prices. Affordable vapes and accessories. Extremely knowledgeable of…read moreproducts.

From the owner: We are the largest vape store in Connersville with daily dealsread more

Nice customer service I call in and ask to see if they have the flavor I want she was patient and…read morethey seem to always have what I want 10/10 service pulse X geek bar isn't that expensive they have a good selection in vapes also

The fella that helped me was very nice and helpful, they had a huge selection of vapes , and the…read moreprice is very reasonable, most definitely recommend !

Amazing selection of products and e-juice! Very friendly and knowledgeable staff! Awesome…read moreatmosphere. Prices beat the competition! What more can you want?

Hey Randy & Jessie!…read more I just wanted to give Derek at your Hebron store a shout out! He was honest, knowledgeable, and impeccable customer service! Keep him around!