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Dillard's

2.9 (31 reviews)
Closed 11:00 am - 8:00 pm

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Sandra F.

I feel like Dillards doesn't get alot of credit like Macy's, Kohl's, or any other department store. I think they have great sales. When it's swimsuit season, they have a great selection and reasonable pricing. Alot of my friends like to shop the shoe section which I agree!

Avoid shopping here.
Jo M.

I had a question and asked a cashier who didn't know the answer so she flags down a woman, blond, short who couldn't be bother with finding more information. She leaves I then turn back to ask her what the managers name was, she didn't know LoL. oh well guess I will go elsewhere to spend my $$$$. See ya.

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7 months ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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7 years ago

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2 years ago

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3 years ago

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14 years ago

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5 years ago

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6 years ago

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8 years ago

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7 years ago

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8 years ago

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4 years ago

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13 years ago

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11 years ago

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8 years ago

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10 years ago

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11 years ago

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10 years ago

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7 years ago

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13 years ago

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8 years ago

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12 years ago

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7 years ago

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10 years ago

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11 years ago

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13 years ago

Just bought a bunch of new bras with the help of Carol. She was so helpful and she really knows her stuff! Finally I have bras that fit!

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Review Highlights - Dillard's

Today, Peggy in the Misses Petite section was so kind and respectful to my mother.

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Macy's

Macy's

(78 reviews)

$$

If you're looking for even a modicum of customer service, you will not find it at this…read moreMacys...except for the Starbucks inside! The person working at BlueMercury was very disgruntled that I asked for a sample of foundation, even after explaining I have very sensitive skin. They also applied my blush in quite an unflattering way. Dude was pushing for a sale, but the sample broke me out when I got home so... You want better attention than Sephora, you'll get it here. You want a worse attitude? You'll also get it here. On a difference visit, after scouring several departments to ask a question, a Macy's employee was walking my direction finally. The convo basically went like this: "Excuse me, miss?" Angrily she says, "I can't help you, can't you see I'm with a customer?" (No one else around but her and I) "I was just looking for the pajamas?" Her manner and tone were the rudest I've ever experienced. If I was a Karen, I would have cared enough to get her fired. I just had a question that took a few seconds! The bright spot of this Macys is the baristas at the Starbucks. They were hilarious and kept it real. They hooked a girl up! So, if you find yourself lost in this Macys, grab yourself a latte and leave!

I always feel like a paper bag blowing in the wind at Macy's. The store is massive and I'm just…read moreguessing where I'm gonna turn to find the section I'm looking. Usually just run into on accident and make it look like it was intentional, but I had no clue it was there. The aisles are clean and the service is good. The people who haven't been replaced by AI and bots who work there (if you can find them) which is a whole journey in itself help a lot. Once I've hunted them down they are very nice and knowledgeable on how to find the things I'm looking for in the clothing and more jungle called Macy's. However, I love that Macy's has everything and I value what they provide. Would highly recommend shopping at Macy's.

Kenwood Towne Center

Kenwood Towne Center

(191 reviews)

$$$

I've only been here once and in the middle of the week, so I'm sure my experience here was a bit…read moremore chill than that of your typical weekend mall warrior, but it was a good experience overall. They had your typical mall establishments like A&F, Bath & Body, Macy's, Nordstrom, Apple, etc., but I was also pleasantly surprised to find a few stores that I know to be a bit more "rare," like a Capital One Cafe and Free People and some really high-end stores like Gucci and Louis Vuitton. While I didn't eat, the food hall was pretty big and included options like Chipotle, Chick- Fil -A, and Sbarro. You could also find the mall snack staples like Auntie Anne's and Cinnabon. It is two floors with a somewhat awkward layout, so the directories scattered throughout were helpful. The bathroom I went to wasn't the cleanest, but it wasn't terrible. There's seven different entrances, plenty of parking surrounding it including a parking garage, and there was security present. I would chalk this mall up to being rather typical.

Haven't been here for more than a year, coming back, seems not much changed. Still very popular…read moreamong visitors, and the people walking here dressed much better than you see in other shopping malls. It has several department stores as well as individual branded store. Whatever you are looking for in clothes section, most likely you will find it. Of course, it also covers other areas.. highly recommend, even walking around!

Rowan Kenwood Towne Centre

Rowan Kenwood Towne Centre

(5 reviews)

I have 11 cartridge piercings all of which were done at a tattoo shop. On my 18th birthday a few…read moremonths back I decided I wanted to get another piercing but at Rowan! Licensed nurses doing the piercings and a very aesthetically pleasing environment defiantly drew me in. I got my right side tragus piercing which just a basic charm. When we went to leave it was $130 for this piercing. $130 for one piercing with a basic piece of jewelry is insane pricing. Anyways, the swelling and tenderness of the piercing was normal and I was using the cleaning spray they recommended at checkout which was $20! On day two and three started to notice a lump beneath my ear, soon to find out this grape size lump was my lymph node and my piercing was extremely infected. From my 11 other cartilage piercings and having my thirds on my ear lobes I have never experienced something like this. I made an appt at my Dr office just to be sent to urgent care because there was a cyst inside where the tragus sat. I had to get the cyst trained and was on antibiotics for just over a week from this infection that come to find out after sending a swab to the lab... it was MRSA! I would not recommend Rowan, from the pricing to the multiple people from across other Rowan locations that have had the same outcome as me. Find a good tattoo shop, and stick with the same piercer. Also, I did call and was told I signed a waiver and all they could do was take the piercing out for me. I was so sad but not surprised.

Originally we had an amazing experience getting my daughter's ears pierced for the first time…read more Everyone was incredibly kind and my daughter did wonderful. After 7 or so weeks I decided to take her back to pick out new earrings. I had previously consulted with someone online as I was having a difficult time getting the back off of the earring. As I was in the middle of a sentence talking to an employee about this she put a pair of gloves on , walked over to my daughter who was looking at earrings across the store and yanked out of of her earrings. My daughter who had no idea this was going to happen was obviously upset. I tried to calm her down but she was struggling and I really wanted to put an earring back in her ear before it closed but she was scared and incredibly upset as she said her ear was hurting bad and she was afraid it was going to hurt. As I was talking to my daughter trying to calm her down the employee told my daughter she "doesn't have a lot of patience so she needed to sit down". I ended up paying for one of the three sets of earrings putting the other ones back and walking out into the mall, calming her down and putting in the original earring back in her ear. Very disappointed with the way that was handled on her part. We will not be returning

Dillard's - deptstores - Updated May 2026

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