I had an emergency dental visit during the holidays for onset of tooth pain from wisdom teeth and I…read moreended up being referred to Beacon for wisdom teeth removal where I was seen by Dr. Lieblick. The overall experience was poor. They only provide out of network insurance coverage, which typically means an increased cost to the patient, but I was assured by Dr. Lieblick the surgery would be uncomplicated after doing X-rays and I was eager to have some pain relief and get rid of the problem. After my surgery, there was no post op check from the doctor, I was monitored by a dental assistant until my spouse picked me up. I had questions regarding the procedure, but he had already stepped into his next case so no review or discharge was given from him. One week after the surgery, I was still in extensive pain that radiated to my jaw and temple, significant swelling across my face and in the back of my throat making it difficult to swallow, and a foul taste in my mouth. Giving benefit of the doubt, I did a call consultation on a Saturday where the on call doctor, Dr. Rehrer, told me to "ride it out" because the symptoms were normal, but offered to come in if the information above persisted on Monday. I did, so they were able to squeeze me in where Dr. Rehrer took a quick look inside my mouth and told me "everything looks fine, unfortunately you have delayed healing." I came in that Monday seeking help and instead felt dismissed by the surgeon. As a first time mom who is currently nursing and having all these dental issues it has been extremely difficult and painful to eat and even swallow liquid due to swelling and Dr. Rehrer did not offer any further assistance or empathy for that matter. Still in pain, I sought a second opinion from another doctor. They told me Dr. Lieblick left an exposed root, I had dry socket, and I was started on antibiotics and even steroids for the major inflammation. With such a vast difference on the post care diagnosis - I can't help but write a poor review based on my surgery, post op care, and overall experience that left me feeling neglected as a patient. I would not recommend this office to a friend

They were so friendly professional and mindful if my dental situation...They gave me hope. Thank…read moreyou for that!

My dentist sent me here for a consult. I did everything in my part: waited several weeks for the…read moreappointment, arrived early for the paperwork,wore my mask and waited for my three oclock. Several people came in after I did and they all got right in. They claim to treat people like family. I must be their red-headed-step-child. I let them know that my apointment time was thirty minutes past. They acted like they were not very concerned. I told them I was leaving in fifteen minutes. I did. I need an oral surgeon, and I will be spending several thousands of dollars out of pocket. I won't be spending it with this place. The music was good. I took half a day off for nothing. Right back where I started from. It is just bad business to make people wait without communicating with them.

I had a wisdom tooth removed recently and decided to have general anesthesia. Can't say enough…read moreabout how the excellent care Dr Smith and her staff provide. My recovery was a breeze, which I attribute to the skill of Dr. Smith. I will definitely use Dr Smith again if I need another extraction. Thank you!

Gresham Dental group took both my wisdom teeth out on 2 separate trips. I choose to be knocked out…read morebefore teeth were pulled. $800, then another $800 on another appointment. Instead of pulling both on same trip. Talked with multiple offices. This was not a common practice. Money grab at its finest.

Capping the teeth without too much glue would be nice. Tooth is not smooth. Glue tasted awful.read more

Great experience if you can say that about oral surgery…read more They were polite, informative, calming, and flexible. I needed an implant and an extraction. I had been to them before for a root canal and all went well. This time the thought of drilling in my jaw freaked me out. I was in and out within an hour. And I was extremely impressed by the Dr's ability to to give me the iv. I have super tiny veins and I've had multiple, painful experiences with needles. Doc thought I was just trying to be nice, but I really felt nothing! Very professional and skilled.

I was really pleased with the service and care I was given by Dr Humble and his team…read more Dr. Humble is a real pro, he made me feel very comfortable and relaxed by his calm, slightly humorous, and confident demeanor. Oral surgery is no fun, but if you've gotta get it done, you are in trustworthy hands. My father also had work done at this practice with a different partner years back. He is very satisfied, and still has not had any problems with any of the work that was done.

Our experience at Soft Touch Dental in Gresham with Dr. Sadakah was extremely disappointing and…read morehonestly unacceptable. We brought our son in for care, fully explaining ahead of time that he is a child with special needs. Instead of showing any patience, understanding, or willingness to accommodate him, Dr. Sadakah refused to provide services when my son was unable to complete the X-rays. What was most concerning is that he didn't even attempt to examine my son's mouth--there was no effort to build trust, no attempt to adapt to his needs, and no alternative solutions offered. We were simply dismissed and sent away. This is especially frustrating because the clinic presents itself as a place that supports patients who may need extra patience or accommodations for children with disabilities/specials needs. Based on our experience, that was not reflected at all in how our child was treated. Families with special needs children already face significant barriers when accessing healthcare. We came in hoping for compassion and understanding, and instead left feeling dismissed. I would strongly caution other families of special needs children before coming here. This was not a supportive or accommodating environment, and it was a very discouraging experience for our family.

After years of poor dental experience and extreme anxiety to return to a dentist, this practice was…read moreamazing! They were kind, efficient and understanding. Got in, discussed my issues, got out with a plan. I would recommend them 1000x over!

No one WANTS to have gum surgery, but....if you have to...GO HERE. The staff is super friendly and…read morethey'll take excellent care of you. Dr Russell puts you at ease right away and I felt very comfortable having my procedure

Dr. Russell and his staff are super nice and take great care of you. And they're really responsive…read moreeven after hours if you ever have an urgent question.

The dentist is great, the front office staff horrible. They did not get pain med prior to mouth…read moresurgery, I had to request, them the grandson was in terrible pain, they didn't numb enough near the end even after I told them it wears off quickly on him. Good thing I had pain .eds for him while I for his filled. He had a terrible blood blister, one front office staff kept giving misinformation or none at all. This was done Nov 2019. I had to call insurance for coverage since they could not get it right, one front office no help, had to wait to talk to back office. For it figured out, but when they billed, billed different, so it was up to me again, many calls to insurance and dental office. Working full-time while trying to get this straightened out. So fast forward to now July 27, 2020. My mother gets a call from the office, asking for me, they then leave a message for me, I am at work, work for the post office, so cannot answer the phone, they will turn me into collection unless I call by the end of the day....now I have not received one letter or one phone call prior to this and have figured this was done. I would suggest you go to his other office maybe they are better, at one point I was going to do that since his front office is soooo horrible. But Vancouver office was close to my mother's so she could take him. The only reason we went here was he was in the regence blue cross coverage. Also he was suppose to get sedative by pill, someone forgot so in order to work faster they made him drink some foul drink which he almost threw up. Great dentist if you can get past the staff, I would definitely go to his other office. Keep your little retainer thing, we discarded since staff said when it's comfortable you won't need, then he had big blood blister, painful until it popped, blood everywhere 3x. Ya put in retainer, dig out of garbage, then pad it so pressure is on blister. Dentist was great called back quickly on a holiday

I do not--and I mean DO NOT--like going to the dentist. In fact, I have such a fear of dental work…read morethat when I was told years ago that I needed all of my teeth removed, I avoided it and instead had teeth pulled one at a time whenever the pain became unbearable. So when I walked into this appointment knowing I would likely need full-mouth extractions, I was terrified. From the moment I sat down, I knew this office was different from any dental office I had ever visited. The staff's kindness and compassion immediately stood out. Patrick, the dental assistant helping with my care, was an absolute ray of sunshine. He treated me like we had been friends for years. I hadn't eaten that morning, and my blood pressure was a little concerning. Without hesitation, Patrick offered me part of his own lunch to help. Beyond that, he was one of the funniest and most genuine people I have ever met. When you're as fearful as I am, having someone who can make you laugh and feel comfortable makes all the difference. My 7-year-old daughter was with my wife and me during the visit. When she heard I was going to have surgery to remove all of my teeth, she became upset and started crying. Patrick immediately comforted her with a hug and helped calm her fears. The rest of the staff went above and beyond as well, taking her to the front desk, letting her pick out a toy, and keeping her company while I underwent my procedure. Dr. Nguyen was equally amazing. Throughout the entire procedure, she continually checked on me to make sure I was comfortable and not in pain. The team even covered me with a weighted blanket to help me feel more secure and relaxed. Every step of the way, Dr. Nguyen and her staff did everything possible to make sure I was comfortable, cared for, and supported. For someone with severe dental anxiety, this experience could not have been more positive. The compassion, professionalism, and genuine kindness shown by everyone in this office were unlike anything I have ever experienced in a dental setting. If you're nervous about going to the dentist, this is the place to go. They don't just care for your teeth--they care for you as a person.

I had an emergency with my 15 month old, and I was near Advanced dentistry in Gresham, I called…read morethem in distress. They were very understanding and helpful. They took me in right away. There care was very kind, the staff was very friendly and polite as well as Dr. Isaac, he was very patient with us and treated us with full care. We appreciate you guys. Thank you once again.