I'd give 10 stars if I could!! Greg was amazing and so was everyone else! They were honest and worked with us trying to get a recently bought from private party, used car ready for travel to CA. They helped us get over every hurdle along the way!! Thank You Thank You!! read more

I brought my daughter's older Honda in for a noise concern. The verbal quote over the phone was given for a wheel bearing, wheel stud replacement, brakes/rotors, and tie rods. It was impressed on me that these repairs were critical for safety. The person on the phone even made comments about how glad they were that we were safe as the brakes were metal on metal, etc.The written estimate that arrived was much higher and still had these things listed as critical along with a few smaller issues. When I requested an itemized breakdown and compared parts prices to AutoZone retail, I found parts were marked up over 2x retail across the board. When I called to ask about this, prices dropped immediately without any additional information from me. It took them over night to send the original estimate but the new one arrived within minutes of my texting. I ultimately approved only the wheel bearing and lug stud repair and negotiated the price down. The actual safety critical item, one lug nut holding the wheel on, was buried after the full upsell menu was presented. Several items were listed as critical on that quote that they later said were not actually critical. I posted anonymously in a local group asking for honest mechanic recommendations. The owner identified me by my comments, I guess, and referenced my vehicle publicly to signal he knew who I was. I feel as if this might have been an attempt to get me to remove my anonymous post. Multiple other folks in the comments described identical experiences including false "metal on metal" urgency that softened the moment they pushed back. The work was done and we picked up the car this morning. The process to get to that point was frustrating. Since I only see good reviews I wanted to offer another perspective. The staff is very nice and the banter when we came in was fun. But nice is not the same as honest. I would advise anyone using this place to check retail prices of parts. And since they always offer better prices with push back, everyone who deals with them should question their prices. Some labor costs were good and some were listed at the high end for the area but not ridiculously so. The biggest price "padding" was in the parts themselves. The work seems good at this time, if you want to pay extra for parts in order to be treated nice in a fancy waiting room, I suppose it's worth it to pay more for that service but it's a nah from us. Thanks. read more

I made an appointment and took my car in for a " Free diagnosis " of why my a/c had stopped cooling. Was called back within 2 hours and told I owed $174 because they had to charge the a/c with dye to see if and where it was leaking which they did without telling me. Even after that, I decided based on their reviews on this site to go with them for the work. I called and asked if I needed to make an appointment and was told they had 8:00 and 10:00 open but as long as I had it to them by 10: 00 there should be no problem getting it done before the close of business. I came in at 9:57 and was told that could not guarantee it by today. I work two jobs so a day without my vehicle literally costs me money and $1,100 for an a/c repair is not an expense that I take lightly. You will not be hearing from me, my family nor my co workers ever again. read more

Came in and my splash shield was dragging. I asked if they could fix it on a walk in. They fixed it for free. Greg hooked me up. Thank you, Greg! read more

Rush Automotive - Auto Repair Near Me - Round Rock, Texas

Did not use there service. They do not offer mobile repair. However very nice and recommended someone who possibly can help with my project.

The stud was free floating on my rim and Discount Tire gave me a referral to Rush Automotive. I called and spoke to a very friendly person who was able to fit me in same day. (They are closed on weekends.) They're very friendly in person too and offer a very clean and comfortable waiting area with recliners, a giant tv (Ghostbusters was playing, which definitely beats the news!). There are interior restrooms and complimentary coffee and water. The air conditioning is going so if you're chilled easily bring a sweater. If you run hot you should be comfortable! Would highly recommend for auto needs! read more

My friend has taken his Porche to Rush Round Rock on several occasions. Cody has been great to work with. He never over charges or recommend un-needed repairs. He is our go to!! Thanks Cody - you're the best!!! read more

This auto repair shop is located on County Road 172 at the McNeil intersection and is located in front of several other businesses. Inside, they have a comfy waiting room, coffee station,2 bathrooms and free wifi. I brought my car here for a quick fix. The guys at discount tire broke one of my Lugnuts off and sent me here to get it fixed. One thing to keep in mind, is that you do need an appointment, so don't just show up. I inquired as to what other work that they do here and it's easier to say what they don't do than what they do do. They do not do state inspections, tires or bodywork. When it comes to those expensive import cars like Mercedez and BMWs which require expensive diagnostic software, they will usually turn that work down. Otherwise they can do almost anything that needs fixing. Definitely a good option to dealer pricing. read more

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These folks are thorough, honest, good mechanics and fine people. I take my car to the dealer for its maintenance checks, but if there is a big, outside of warranty repair, Rush can always do it for less and more quickly. Plus, they are good citizens and kind and friendly. If you go once, you'll be going back!! read more

On our trip down to Austin-area our car a/c went out. In Texas, this is an emergency! I found this service in a search and talked with Noah- very friendly and professional. They got us in the next day. My husband brought the car in and they found the problem and fixed it. Yay! read more

I have been a customer here for several years. They are very knowledgeable and try to work with you to make sure you are getting the best possible service while balancing affordability. read more

Rush Automotive - Lounge area with coffee - Auto Repair Near Me - Round Rock, Texas

Had a very positive experience here. Great service, great communication. Fastest car service I've ever had. Happy to support this local business. read more

My 2017 Chevy Traverse wouldn't start. After 2 mobile mechanics looking at it, The final mobile mechanic I used recommended Rush Automotive. I had my car towed to them and after that I had nothing but a great experience. Kenny kept me updated and never seemed annoyed when I would call to get an update. They did a very thorough diagnostic on my car. After a few days of testing, they determined the problem and got my car fixed. The price was very reasonable for as much time as they spent on my car and the parts needed. I appreciated the honesty that I got from them. read more

Car stuff always stresses me out personally. I had to get my tires balanced and aligned at discount tires but my car was making an odd noise. I called discount tires after some googling and realized it could be something with the tires. They told me to get that checked before the tires get balanced and aligned. They recommended rush automotive to get my car checked. I called them the same day and was able to get my car in the same day! I worked with Jon Lee and he was super helpful! I appreciate not being talked down to and he gave me some advice about my tires. I ended up getting my tires aligned there because it was more affordable (I think I paid $60ish vs $80 at discount tires). Highly recommend this place! read more

Replaced my tires and Discount Tire recommended Rush for an alignment and for good reason. Polite, friendly and got me in and out in an hour. So from now on for me they do the work. Honored quoted phone estimate gave me a complete explanation of the service done read more

I'm so grateful to have been recommended Rush Automotive by an employee at Discount Tire! I hit a curb/storm drain at just the right angle to cause some fairly significant damage to my car, resulting in a popped tire and severely out-of-spec alignment issues. After three visits to Rush, I'm thrilled to report they've got my car back to 100%! The first two visits were attempts to perform alignments, but both times it became clear that parts damaged on my vehicle needed replacement (a bent control arm and then a bent tie rod). On both attempts, the team at Rush carefully explained how the issue at hand prevented them from completing the alignment, making sure to answer any and all of my questions--their thorough explanations helped me fully understand what needed to be done, which I greatly appreciated. I cannot commend the fine folks at Rush enough for their professionalism and level of courtesy displayed! Having had my vehicle for nearly a decade, this was my first time ever taking it to a garage. The clear communication and transparency shown by Rush's employees comforted me immensely and made it easy for me to trust their diagnoses. On my third and final visit today, after addressing the issues they had diagnosed, they were able to perform the alignment lickety-split in just 30 minutes--even though they had initially estimated it might take much longer. Rush Automotive sets the gold standard for how an auto repair shop should function and conduct business. The exceptional customer service and quality of work I received made it an easy decision to rate this business 5 stars, and they've absolutely earned a life-long customer! read more

Very knowledgeable, responsible mechanics the staffing know what they're doing very nice over and above when it comes to customer service

I was referred to this business by a fellow Subaru Outback owner, while riding the Yellow Spot Park & Ride bus to the Austin-Bergstrom International Airport (ABIA). Thank you for the recommendation!!! This repair shop was giving me the details I wanted, and fully explained my options for my repair. They were giving me the plan I needed, on my budget. HIGHLY recommended and great reasonable pricing. They saved me on a repair, that is still in place . . . even on my drive from Austin to Southern California. Thank you! read more

I have been doing business with Ethan for years. I have a fleet of 13 vehicles entrusted to his care and I recently had a vehicle hit 325,000 miles we bought new that I can attest came from his due diligence with helping us maintain it to get the most. Repairs on these vehicles are never cheap but pricing and quality of work has always been top notch. Ethan cares about his customers beyond the vehicle. His handshake is his word. I believe in helping small businesses succeed and we have helped each other maintain that goal. Not going to find a diamond in the rough like this, especially in car dealership service departments. I highly recommend the service at Rush in Round Rock and ask for Ethan when you go. Honesty and integrity will keep you going back.. just like us read more

Not much of a rush if they won't do quotes even on cut and dry work unless you drive in for their free diagnostic

I always deal with Ethan. He's the most honest auto technician I've ever dealt with. I highly recommend Rush Automotive!!!

I had the best experience with Rush Automotive! Ethan was very friendly and extremely helpful. I highly recommend this shop! I was definitely impressed and thankful for the kindness and help I received from them! read more

Rush is our go-to shop. They're trustworthy and do what they say. Their mechanics, like Austen Chaffin, are skilled and between them and the service advisors they talk through the work to be done so everyone is on the same page. read more

My first visit went smoothly and it was a good experience. I bought new tires on Saturday so I scheduled a service appointment online with Rush Automotive for Monday. I received an email on Monday morning that my appointment was confirmed. I came in and provided my information and it was estimated to take 45-60 minutes. I came back around that time and it was almost done. The advisor was courteous and very informative of the services they provide since it was my first visit. The location is convenient to my work and they even offer complimentary shuttle services. The waiting area was very comfortable with the recliners. The recliners have cup holders. You get the vibe of being in a living room with the recliners, tv and fireplace. They definitely want you to be comfortable. Thank you for the service I received here. I'm so glad I came here since it turned out my vehicle needed it. read more

Rush Automotive - Waiting area with awesome recliners with cup holders - Auto Repair Near Me - Round Rock, Texas

Very friendly and professional automotive shop. My tire light came on so I decided to stop so they could check my tire pressure, the technician Austen greeted me and was able to tell me exactly what tire was low so I could go get it fixed. I asked the technician if he could look at my pad life on my brakes and he was able to inform me that I did not need brakes at this time. Will recommend the rush automotive to family and friends and come back for future services. read more

I needed some help and in a pinch and Jake was able to help me out with a smile on his face and a great experience! Thank you Joe for making such a great shop that makes your employees happy to be there!:) read more

Came in to get my AC Checked out cause it was blowing warm air. They told me they wouldn't be able to work on the a/c since Refrigerant was put in the system with a sealer And they couldn't evacuate the system with out spending 5 grand or more to change out the ENTIRE system (from which they would still have to evacuate the system anyway) because it would "mess up their machine". They also told my my cooling fan was bad and that I wouldn't be able to drive very far for long. I've worked on cars my entire life and know for a fact that my fan was working as it should. I will avoid this shop in the future and really hope everyone else does too to not be taken advantage of.. (especially those who don't know much about what goes on under your hood) Ps.. I just needed refrigerant.. read more

They are my go to. My first interaction with them, they did the work for thousands less and made $0 profit. They did this because I was getting so scammed by another place. They have customers for life, and were willing to give me a deal to right a wrong (not theirs) in order to have me as a customer. Very professional, thorough, capable, and honest. They do all my auto work. With even an oil change, they do a full look over to make certain I'm safe on the road. As time elapses, and vehicles change, they know my level of want and will give me 2 estimates, one for safely driving, and one to make it like brand new. They give a time frame for all the repairs (right now, 6 months, one year). No one has a crystal ball, but they work very hard to communicate and work with me. They are not perfect, no one is, but they are pretty, pretty, pretty close (had to steal that from Larry David). **One interaction doesn't even stand out, but will go ahead and mention. One time I was going to haul hours away that weekend and noticed loose wires in the back. The owner, Joe, came out right away, did a quick diagnostic, came back, got on the ground in the parking lot, went under truck, did the repair and sent me on my way within minutes with NO charge and a smile!!!!!!! Again had forgotten this until I started writing this review because this is just how they roll at Rush. read more

Rush automotive was amazing to work with. Cameron, along with the rest of the team, made sure I was in the loop on the repair and even saved me money when they could. For an expensive repair they made the process as easy and affordable as they possible could. I'll be sure to be back with any other repairs or service and have recommended them to multiple people who have had the same experience as I did. Thank you all again! read more

My coworker recommended this place for oil changes after I decided other places were charging me too much. They gave me a total price almost immediately after getting settled in the waiting area ($50.14 w/ taxes included, full synthetic oil change only), with a free multi-point inspection. Recliners and fake fireplace add a layer of comfort to the experience in addition to the friendly staff here, very welcoming. They started servicing my vehicle immediately, even before the appointment time which makes my time feel appreciated. I recommend this shop, I will be coming back regularly for services in the future. read more

Rush Automotive - Auto Repair Near Me - Round Rock, Texas

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Always available to help with vehicle troubles! They are great people and won't do you wrong! read more

Rush Automotive - Auto Repair Near Me - Round Rock, Texas

I took my car for a wheel alignment. They put my vehicle on the rack and everything was within the tolerance scale. However the advisor told me that they made some minor tweaks and charged me for those tweaks. I'm a long time customer and in the pass there was no charge for any alignment as long as the vehicle was within the tolerance scale. If that rule changed you should have told me. If that rule has not changed then why did you charge me for a "tweak". Green to Green sounds like a money grab. So just be careful. Additionally they flipped flopped the tire pressure requirements for my vehicle. So just be careful with their attention to details and their "tweaks" read more

Rush Automotive - Wheel Alignment before and after - Auto Repair Near Me - Round Rock, Texas

Had a poor experience. They are nice to the customers and their mechanics appeared to be experienced and knowledgeable. They scheduled appointments and got the work out but everything done to the car has turned into additional problems that unfortunately were related to work they did. Took it back once after one repair and they said there wasn't a problem with what they did. Now I have gone somewhere else and discovered they left bolts loose after 2 separate repairs that have led to damage. Found a good reputable shop to use that have gone in and repaired the problems caused by Rush for less and got a 2 year warranty on parts and labor at the other shop. Will not be returning to this shop. read more

I broke down on a trip alone, I was 2 hours from home and one hour from my destination. It was Saturday an hour before closing and they were able to get a part get it back on the road allow me to attend my friends birthday and get home! Like water in the desert! Thank you Rush for helping this grandma out!! read more

I brought my car in with a problem diagnosed at some other place, and it was the incorrect diagnosis for my car. The people rush, as always searched out the problem found the correct problem told me what it was gonna cost and fixed my car !!always polite, professional they deliver what they promise they don't try to sell you a bill of goods or things you don't need. The staff are experienced personable and it's a great place to take your vehicle. You can trust them. read more

Excellent service and affordable price, Joel was a great technician! And everyone was very polite and explained everything in great detail.

I went to 3 other places before landing at Rush Automotive and man I wish I had gone here first! Our 7yo was messing with what he thought was the child lock on our driver's door and ended up messing up our ability to lock the door. First place wouldn't even look at it because they're "booking out through December", 2nd place only had 2 techs on staff today and couldn't take 5 min to see if it's a quick fix, 3rd place said they would have to take off the door panel and likely replace a part that would cost over $400 and over $200 for the labor, costing a total of over $700 after tax and I wouldn't be able to get on the schedule for 3 weeks. At the recommendation of a friend, I took it to Rush and they said it would be a few hours but could give me a ride home and come back to pick me up to bring me back and it ended up being a quick fix like we thought it would be! Rush will have our business forever because of this! Thank you so much for helping to turn a very frustrating day into a wonderful day! read more

Slammed on my brakes to avoid a collision, immediately after,my front suspension was making noise. Brought it in to Rush because I live close. I would have left it and went home, made an appointment, whatever was needed, I Jude wanted to find out what was going on. I was told it sounded like I flat spotted my tires. Didn't look didn't offer nothing, even after I explained that was not the problem. I am not an idiot and grew up around cars and people working on them. They insisted that was the issue and to take it to a tire place. Didn't enjoy the condescending attitude so I left. Went down the road to Austin Automotive who took the time and looked at my car. Apparently my fast stop pushed everything forward and basically crushed bushings and a few other issues. Definitely would never use Rush read more

I've been struggling to find a great mechanic ever since my old one retired. I'm driving my swagger wagon until the wheels fall off, so the miles are getting up there and annoying car issues are cropping up. This makes car maintenance a high stakes game. The bottom line is that I think Rush might be my shop now. They got my van in fast, diagnosed the issues quickly and honestly, and got me a reasonable quote. The location is convenient to my workplace. The waiting area is very comfortable. I was greeted instantly and helped immediately every single visit. This shop is efficient and fair, and they fixed my issue perfectly. I'll be back. read more

RUSH did an alignment of my MB CLA250 yesterday. On comparing that report with an older alignment report for the same vehicle (also done by RUSH 2 years back), I noticed that these 2 alignments had used 2 very different target specs which was strange. When I brought it up with them, they did not own up the mistake. Neither they had a convincing explanation for the very different targets for the same vehicle. They shifted the blame first to Mercedes Benz, saying MB has revised the spec. Later they said the target numbers were as given by Hunter (the alignment machine they use). The other issue was that I had told them I was doing the alignment of the vehicle due to uneven wear on one tire. The did not tell me that CLA250 does not have a provision to change the camber, so the realignment can not really fix the problem effectively. This they tell after the work was done and I paid them. I have had few alignment jobs done by RUSH in the past, but with this experience I lost confidence in their work and will not go there again. read more