This is probably the busiest vet office in the AV so wait times are very long, but that doesn't…read moretake away the quality of care that is provided to our fur babies. The staff here really do their best to take care of everyone and not everyone appreciates it, but they continue to work hard. My dog is alive because of the amazing team here. I'll always be grateful for North Valley Vet

Brittney was so kind and took her time with me to help me understand exactly what was happening. I…read moregenuinely appreciate her transparency, thoroughness, and the time she spent with me. Had a long wait but it was worth it with the customer service and care that we received today. Thank you north valley vet!

Can't thank this vet enough for how amazing they were on the day I put my pup down. Everyone was…read morekind they gave us lots of time to spend with him. Explained the process and held his body till someone could pick it up. They squeezed us in on a very busy day so there was a wait but it meant a lot to spend those extra hours with him.

Worst vet ! They refused to help someone's cat who had a…read moreurinary block. They refused payment from someone that wanted to help the lady and her cat

Hands down our go to vet for emergencies. I've taken a pup here from accidental poisoning called…read morethem and told them we had an emergency and they took the pup into critical care all within a 15 minute time span. They induced vomiting right away and took great care of our furry friend. He's now doing great with his family, no neurological damage and is living his best life! I've also taken a foster kitten here where they provided him with great kitten food and excellent care tips.

Already left my review about this place but here are some photos for reference on how they treated…read morethis poor lil pup. Question everything they charge you for. That's my take. They over charge you. The doctor tells the techs to hike up the pricing and get you to pay for unnecessary lab work. Trust no one.

Dr. Q is Awesome She was very attentive and showed genuine…read moreconcern for my little guy Theodore. She took her time with us and explained everything very calmly and she made me feel heard. My Theodore was very comfortable with her and so am I. We will definitely be going back to see her for his upcoming wellness check ups. I would also like to add the 3 ladies at the receptionist desk, Mya and Laura I didn't get the 3rd ladies name but they are the kindest and sweetest. Thank you ladies for welcoming us with so much kindness. Dr.Q gets a 10 out of 10

when a good samaritan is trying to help a cat who is blocked and cannot piss and who will die if…read morenot relieved. call this vet hospital and they treat him like a criminal to pay for a bill to unblock this cat that is criminal. how do you people that work there sleep at night? how do you even function during the day you're all evil. i pray your practice closes you shouldn't be treating animals. they deserve better than what you give cuz what you give stinks is not for the animal it's for your pocket you're a bunch of damn fools karma karma karma

I've been bringing my baby to AV Veterinary Center for a while now, and while the wait times can…read moredefinitely test your patience, the quality of care is what keeps me coming back. One thing I really appreciate is how honest the veterinary team is. I never felt pressured into unnecessary procedures, medications, or expensive add-ons. They took the time to explain my options and focused on what was actually best for my pet, which gave me a lot of peace of mind. Most importantly, they treated my baby with kindness and made sure they felt as comfortable and cared for as possible. I also like that they offer after-hours emergency services. While there is an additional cost, it's reassuring to know that help is available when something unexpected happens. A little tip for fellow pet parents: sign up for their text messages! They occasionally send out deals and discounts that can help offset some of the costs. No place is perfect, and I do wish the wait times were shorter, but the compassionate staff, transparent recommendations, and genuine care for their patients make the extra time worthwhile.

They will give you an over-high price, 6K, and then say, "For the slim price of #$$$ we can…read moreeuthanize." I watched as the staff went from pet owner to pet owner with the same game. The terrified looks were heartbreaking as families discussed how they were going to come up with the money to save their pets. None of this was done in a private room. I left and went to Mission Animal Hospital and paid $1900 for the same treatment. 4K less, minus the mind F#$@ games Stay Away!

This is my favorite pet place for my trail dog! The staff is very knowledgeable and are always…read morefriendly, they really treat my like family and help in all the questions I have. They have truly made my pet ownership an amazing experience. Keep doing great!

This place is closed now they have moved to online deliveries now. Google maps still shows as the…read morebusiness open

I just wanted to say thank you to everyone that works at this Veterinary. From the receptionist to…read morethe staff in the back and the Veterinarian everyone is great. They are very professional, and friendly. The clinic is always clean, the rooms are clean too. We had to put our doggie down and they were so understanding. They understood that Shadow was a member of our family and made sure we had time to process the whole procedure and say goodbye at our time. It's still so hard to deal with him not being here but Palmdale Vet helped us get through it. They made sure we had a big enough room for the whole family and they did as we wished and when we wished. Thank you all

I recently moved to the Antelope Valley and was looking for a veterinarian closer to home. After…read morereading Yelp reviews, Palmdale Veterinary Hospital seemed like the best choice based on its high ratings and positive feedback. Over the past two months, I've been here approximately 6-7 times with our three dogs for exams, vaccines, and an unexpected surgery for my mom's dog, whom I also recommended to this hospital. The surgery itself went well, and the cost was actually very reasonable considering the procedure. Unfortunately, my experience with the customer service has been consistently disappointing. The wait times have been long at nearly every visit. I understand that emergencies happen, but what concerns me more is how clients are treated by the front office staff and office manager. They often come across as dismissive, lacking compassion, and sometimes even condescending. Instead of simply relaying information, they sometimes seem to offer medical explanations that should really come directly from the veterinarian. When I asked to speak with the veterinarian to clarify questions about my dog's care, I was repeatedly routed through several staff members before getting any answers. That process was frustrating and unnecessary. After my mom's dog's surgery, I expected a little more compassion and guidance. Instead, it felt like we were rushed out the door. We received only limited explanations about medications, dosing schedules, and post-operative care. The focus seemed to be on scheduling the next appointment rather than making sure we understood how to care for our pet at home. When we asked why another appointment was necessary, the only explanation given was, "The doctor said so." During one visit, while waiting for my pet, there were three employees at the front desk, yet no one acknowledged me for about 20 minutes. Even after finally checking in, I continued waiting without any updates. Because this has happened repeatedly over multiple visits--not just once--I don't believe these are isolated incidents. The veterinarians appear knowledgeable, and the pricing has been fair. However, the front office is often the first and last interaction clients have, and unfortunately, it leaves a negative impression. I genuinely hope management addresses the customer service experience because I would like to continue bringing my pets here. As it stands, though, I am considering taking my business elsewhere unless I see meaningful improvement.

Coming here to get a second opinion has probably extended our dog's life, or at least improved its…read morequality. We'd had a big blood panel run by our previous vet to monitor an ongoing issue, and also to see what else might be going on, because we could tell that something was off. Previous vet said everything was within normal range. Well, no. Dr. Burch looked at the test results for a minute and spotted a value that was very not normal. Now we have a way to follow up and provide our girl with care, and our family is grateful.

On June 2, 2026, I requested email copies of the lab results for our female cat, Goldie. We paid…read more$200 for these tests and urgently need them to compare against current labs, as Goldie is very sick with FeLV and time is of the essence. After a full week passed with zero response to my email, I called the office. The receptionist informed me that the doctor had to approve the release of the reports, but promised she would follow up and someone would get back to me. It has now been three weeks since my original request, and I have still heard absolutely nothing. Withholding medical records that a client has paid for--especially when dealing with a critically ill pet--is unprofessional and deeply disappointing. We trusted AV Animal Hospital with Goldie's care, but their complete lack of follow-through and communication during a stressful time is completely unacceptable. I would think twice before bringing a sick pet here if you expect timely access to their medical history.