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Lancaster, CA

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A Better Way Pet Care

4.8 (51 reviews)

A Better Way Pet Care Photos

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What a great pet supply Pet store. Everything you need under one roof. I recommended my mother to shop here. Friendly staff and very helpful. She LOVES the store.

Isaiah M.

This is my favorite pet place for my trail dog! The staff is very knowledgeable and are always friendly, they really treat my like family and help in all the questions I have. They have truly made my pet ownership an amazing experience. Keep doing great!

Pet Insurance anyone??? Call for a free quote (661)202-5813

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2 months ago

This place is closed now they have moved to online deliveries now. Google maps still shows as the business open

Business owner information

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Morgan B.

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2 years ago

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9 months ago

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6 years ago

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2 years ago

Wonderful store! They have every thing you need for your pups! Everyone at the counter and the people working there were very helpful!

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2 years ago

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16 years ago

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5 years ago

Great new location and the same friendly service! Items are easy to find. The Parking is a breeze. The dog-zymes complete work wonders!

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6 years ago

I went in to find something for my 12 year old pug and found a lot of good food and nutrients for him he loves it..Great customer service ..

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9 years ago

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Ask the Community - A Better Way Pet Care

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Everyone is so helpful when they have enough staff. Ariel is so knowledgeable and was very helpful.read more

I will NEVER bring my dog here again…read more Scheduled for a 9:30AM grooming appointment and told it would be a 3-4 hour wait. I have a chunky longhaired chihuahua, asked for a trim and paid for extras like nail grind, tooth brush, etc. Waited until the 4.5 hour mark to call and check up on her, was told it would be another thirty to forty five minutes and they would ring me when she was ready. Okay, fine. I waited another hour and a half without getting a call, and decided that was enough. Get to the store (she's been here 6 hours at this point) and the groomer is just BARELY starting on her haircut. So wtf have you been doing with my dog this entire time? The groomer tells me 20 more minutes, she'd just gotten off her lunch break. I wait another hour in store before they're finished, and I am infuriated. No apologies, just excuse after excuse. "Oh the groomer is new, oh we're busy today, oh your dog needed extra attention for some matting she had". Bull. They charge me $86 and by the time I get home, I realize that she still has matting in her coat, her nails have not been trimmed, and her teeth have not been brushed. So what the actual f did I pay for and wait 7.5 hours for? Not to mention, the dogs are stuck in cages the entire time they're back there and have no choice but to urinate and defecate in these cages since they're not being taken out. God awful experience. Don't use Kara, don't use this location period. I'll be finding my dog a new groomer that's actually capable of doing their work in a timely manner.

Tails2Scales Pet Shop - Grand cayman iguana

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One stop shop for all your reptile needs. The staff is very knowledgeable on what you may be…read morelooking for or if your pets need. I go here for the dogs food lowest value for the highest protein value! My dogs cannot eat it fast enough. (That and the fresh cooked shredded chicken). My 14 year old dog loves this food and he's the biggest most pickiest eater. I have 3 lizards and each one just as sassy and bad at what they each like. I've learned a lot from just trying new things. Great selection of products and animals in store. I even get my feeders here for all my lizards. From live feeding to dry feeding they sure have everything. And if you're not sure what to get just ask. The manager is truly very open to helping you find what's best and works for you. We only go here for our pet needs. Not to mention on occasion you get to see the pups and they greet you with a smile:) Will update with pictures next shopping spree and will post the products I bought today in a bit.

I just wanted to say that this pet store is unfortunately not the place to get pet rodents from. My…read morepartner and I initially came and bought 4 rats as pets from this location and within a month, half of them died from respiratory infections. When I took the rats to the vet prior, the veterinarian claimed they had to have been put in an unsanitary environment for them to die within a month. But despite the news, I tried to give this place the benefit of the doubt and buy replacement rats for the ones that died. Upon approaching the counter, we have met an employee (whose name eludes me) that was a thinner build, piercings, and he was disrespectful to my partner and I. When we asked for 2 male rats and asked for their ages, he sighed and rolled his eyes at us which made the experience incredibly uncomfortable and unwelcoming. Despite my better judgment, I bought the rats and took them home. Within 3 days, I noticed the one of the rats he sold us was actually a female rat which was a problem in itself since the cage had 3 males, but worst of all she died on the third day from the same respiratory infection. At that point I called the store once and the employee who I assumed was the guy at the counter said, "that just happens to rats" and I can definitively say it doesn't. They may have short life spans but 3 days is clearly not their expiration date. When I called at a later date, I had a more reasonable gentlemen's offer to replace the dead rat but at that point I couldn't risk being sold more sick animals from this location. Please do not give this location your business. Provided in the screenshots below are the three rats who passed away in the very short time I owned them. Thank you for reading my review and I hope the business owners use this review to understand my displeasure and disappointment and how they can potentially learn from this.

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Tractor Supply

(10 reviews)

I entered the store to purchase a tow ball hitch for my truck. Before taking the item outside, I…read morepolitely approached the register and asked the cashier if I could pay for it after checking whether it fit my truck in the parking lot directly in front of the store. The cashier agreed and told me, "Sure, you don't have to pay, just try it and if it doesn't fit bring it back in for the right size -- just don't steal it." I calmly responded, "I don't steal." She laughed and said, "No, not like that." However, as I was walking out the door, she loudly repeated again, "PLEASE DON'T STEAL!" At that point I turned around and told her not to do that because it was rude and humiliating to repeatedly accuse someone of stealing when I had done nothing wrong and had actually approached the register honestly to ask permission first. I looked around the store and did not hear her say anything remotely similar to any other customer during the time I was there. The experience was embarrassing, degrading, and honestly shocking. In this day and age, customers should not feel racially profiled or stereotyped while simply trying to make a purchase. I had never been inside a Tractor Supply before, and this interaction made me feel unwelcome and judged. Because I was in a rush and needed the hitch immediately to pick up a trailer, I returned inside and got into another line to complete the purchase. Another cashier asked how my day was going, and I responded honestly that it was not going well after being accused of stealing twice. He then informed me that he was the manager. I explained that employees should never speak to customers in that manner. Although he apologized, the response did not feel sincere because the behavior had already been ignored in the moment. I am requesting that this matter be taken seriously and that additional training be provided regarding racial profiling, professionalism, and respectful customer interactions. No customer should leave your store feeling belittled or publicly humiliated. I would appreciate a response regarding how this issue will be addressed. Then to top it off someone named Areanna sends me a message that I am a "liar" but has no picture on her profile so that I can see who is attempting to harass me. I was there with my daughter and that was exactly what happened so I advise the company to review the cameras and see who the liar really is. I don't accept online harassment of any kind so good try Areanna or whomever you are. I said what I said!

The dog wash area has definitely improved! The room no longer floods. It appears that someone is…read morechecking on the area often. The staff is always great here.

A Better Way Pet Care - petstore - Updated October 2026

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