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    Four Points Feed Store

    3.7 (18 reviews)

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    3 years ago

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    2 years ago

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    3 years ago

    I just love the service at this. Feed store. They are polite and will go beyond the norm to take care of their customers.

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    Review Highlights - Four Points Feed Store

    “The delivery guys put things in my shed in a nice fashion making it easy for me, because they have animals too.”

    Mentioned in 2 reviews

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    PetSmart

    PetSmart

    (138 reviews)

    Went in to take my dog Ben for a grooming appointment. It was the first time in a long time that…read morehe's been in for a grooming appointment and I was extremely worried about him being to reactive, hard to handle, etc but when he went in and was serviced by Monse, he seemed to have had a great time and she did a lovely job as well!! I relayed my anxiety about leaving him there for a few hours and she assured me she will do the best she can and if anything goes wrong to give me a call right away. Thankfully, that wasn't necessary and within 2 hours he was ready for pick up. His haircut came out great and he seemed so happy and confident coming out so I know he was treated well! I'd definitely recommend booking here with Monse for your pups next grooming service.

    After nine years as a PetSmart grooming customer, I am finally taking my business elsewhere…read more I have used PetSmart grooming on and off for approximately nine years, and for the past year I have been a very consistent customer, bringing my Golden Retriever in every two weeks for a bath and brush, along with a full grooming service every couple of months. Unfortunately, over the last several months, both the quality of the grooming and the way I am treated as a paying customer have deteriorated significantly. I have increasingly walked away feeling as though bringing my dog in is an inconvenience to the staff rather than a service I am paying for. More concerning, the attitude doesn't feel isolated to one employee. The overall environment and the dismissive response I've received from management have left me with the impression that this is being tolerated from the top down. What ultimately matters most to me, however, is how the animals are treated. We personally witnessed a groomer become visibly frustrated with a dog, grab the dog, hold up the grooming tool in her hand and say, "See this? This is going to be what cuts you if you keep moving." Watching that interaction made me extremely uncomfortable about leaving my own dog in this environment. When concerns have been brought to management, the response has felt dismissive. There may be acknowledgment of the issue, but there has been no meaningful apology or sense that the concerns of a long-term customer are being taken seriously. The actual grooming service has also become increasingly inconsistent. Services that we are told are included in what we pay for are sometimes simply not done. On several recent visits, I have picked up my dog and found that she was still wet. Appointments that routinely took three to four hours are now being completed in approximately two hours, while at the same time the quality and thoroughness have noticeably declined. I don't expect perfection. I do expect consistency, professionalism, the services I paid for, and above everything else a grooming environment where I feel completely comfortable leaving my dog. After nine years, I no longer feel that way. My daughter, who has also been a customer, has independently reached the same conclusion based on her experiences and is taking her dog elsewhere as well. This isn't a decision I've made because of one bad appointment. It is the result of a consistent decline in service, customer treatment, and ultimately my confidence in the environment where I am leaving my dog. Losing two established customers should matter. I hope PetSmart takes a serious look at what has changed in this grooming salon, because something clearly has.

    Four Points Feed Store - petstore - Updated October 2026

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