The dog wash area has definitely improved! The room no longer floods. It appears that someone is…read morechecking on the area often. The staff is always great here.

I entered the store to purchase a tow ball hitch for my truck. Before taking the item outside, I…read morepolitely approached the register and asked the cashier if I could pay for it after checking whether it fit my truck in the parking lot directly in front of the store. The cashier agreed and told me, "Sure, you don't have to pay, just try it and if it doesn't fit bring it back in for the right size -- just don't steal it." I calmly responded, "I don't steal." She laughed and said, "No, not like that." However, as I was walking out the door, she loudly repeated again, "PLEASE DON'T STEAL!" At that point I turned around and told her not to do that because it was rude and humiliating to repeatedly accuse someone of stealing when I had done nothing wrong and had actually approached the register honestly to ask permission first. I looked around the store and did not hear her say anything remotely similar to any other customer during the time I was there. The experience was embarrassing, degrading, and honestly shocking. In this day and age, customers should not feel racially profiled or stereotyped while simply trying to make a purchase. I had never been inside a Tractor Supply before, and this interaction made me feel unwelcome and judged. Because I was in a rush and needed the hitch immediately to pick up a trailer, I returned inside and got into another line to complete the purchase. Another cashier asked how my day was going, and I responded honestly that it was not going well after being accused of stealing twice. He then informed me that he was the manager. I explained that employees should never speak to customers in that manner. Although he apologized, the response did not feel sincere because the behavior had already been ignored in the moment. I am requesting that this matter be taken seriously and that additional training be provided regarding racial profiling, professionalism, and respectful customer interactions. No customer should leave your store feeling belittled or publicly humiliated. I would appreciate a response regarding how this issue will be addressed. Then to top it off someone named Areanna sends me a message that I am a "liar" but has no picture on her profile so that I can see who is attempting to harass me. I was there with my daughter and that was exactly what happened so I advise the company to review the cameras and see who the liar really is. I don't accept online harassment of any kind so good try Areanna or whomever you are. I said what I said!

Customer service is great, but I do not recommend this store at all. Home Depot and Lowe's are just…read more15 minutes away. I'm sorry, but I'm not gonna be overpaying for stuff just because it's a family owned business. In this case, I had no choice, but it's not OK. Bigger businesses are not that far away. They're not like they're 30 minutes away or an hour away for them to be charging triple the price of what something might cost look how much this five dollar broom cost me.

Came in to buy baby chicks, the customer service front female somewhat friendly but found it rude…read morethat we were rushed to pick baby chicks all because another caucasian customer came in pushing her to go help her while she was trying to help us, but the comment of pushiness to choose quickly "because she had a line" the one customer at the store ,mind you there was other employees but this lady kept pushing this employee to help her and intetputing rudely everytime we had a question that the employee directed her attention to the second customer rather than us who were being attended first. Never have i had such an awful experience at a Van Dam Farms in Quartz Hill like the one that I had today.

Been going here for a couple years now. Good, honest owner and positive atmosphere. Incredibly…read moreknowledgeable about the animals he sells and the AV is blessed to have such a resource available. Love this place!

One stop shop for all your reptile needs. The staff is very knowledgeable on what you may be…read morelooking for or if your pets need. I go here for the dogs food lowest value for the highest protein value! My dogs cannot eat it fast enough. (That and the fresh cooked shredded chicken). My 14 year old dog loves this food and he's the biggest most pickiest eater. I have 3 lizards and each one just as sassy and bad at what they each like. I've learned a lot from just trying new things. Great selection of products and animals in store. I even get my feeders here for all my lizards. From live feeding to dry feeding they sure have everything. And if you're not sure what to get just ask. The manager is truly very open to helping you find what's best and works for you. We only go here for our pet needs. Not to mention on occasion you get to see the pups and they greet you with a smile:) Will update with pictures next shopping spree and will post the products I bought today in a bit.

We've been going here for years since we moved to the AV. I'm not sure about the other reviews but…read morewe've always had a great experience. Affordable prices for our 2 big dogs.

Discovered this pet store last year when attempting to address a food allergy for my fur baby. The…read morestaff is always friendly and extremely consultative!

Went in to get some specialized food for my dog and the staff there was so helpful and nice, they…read moreeven gave me a free dried chicken neck for my pup. They have a lot of premium, high quality food, snacks and toys. Definitely a place to go if you want to be extra mindful when it comes to pet care.

Amazing staff and such a great array of natural products. Staff very knowledgeable and helped me…read moreselect the best products for my pets needs. Will continue to shop here.

I will NEVER bring my dog here again…read more Scheduled for a 9:30AM grooming appointment and told it would be a 3-4 hour wait. I have a chunky longhaired chihuahua, asked for a trim and paid for extras like nail grind, tooth brush, etc. Waited until the 4.5 hour mark to call and check up on her, was told it would be another thirty to forty five minutes and they would ring me when she was ready. Okay, fine. I waited another hour and a half without getting a call, and decided that was enough. Get to the store (she's been here 6 hours at this point) and the groomer is just BARELY starting on her haircut. So wtf have you been doing with my dog this entire time? The groomer tells me 20 more minutes, she'd just gotten off her lunch break. I wait another hour in store before they're finished, and I am infuriated. No apologies, just excuse after excuse. "Oh the groomer is new, oh we're busy today, oh your dog needed extra attention for some matting she had". Bull. They charge me $86 and by the time I get home, I realize that she still has matting in her coat, her nails have not been trimmed, and her teeth have not been brushed. So what the actual f did I pay for and wait 7.5 hours for? Not to mention, the dogs are stuck in cages the entire time they're back there and have no choice but to urinate and defecate in these cages since they're not being taken out. God awful experience. Don't use Kara, don't use this location period. I'll be finding my dog a new groomer that's actually capable of doing their work in a timely manner.

I drove over From Lancaster to search for low phosphorus cat food because I can tell my sweet…read morecalico is suffering from chronic kidney disease, losing weight and muscle mass, and I will be losing her. She is my life! My very heart. I live alone and she means so much to me. I lost my job three weeks ago and have just a few temp days of work to fill in the gaps. So I bought just two cans. At the checkout, the very kind cashier who had helped me locate the specific brand I was searching for offered me two more cans that were samples left by the rep who is there not long before. Since she searched for some little tubes of specialty pate and gave 4 of those to me also for free. At that point, I started to lose it. My eyes filled with tears and my throat choked up. I was about to unravel. I couldn't even speak because I knew I'd start bawling. I could only whisper. The poor gal thought I was angry because my face was all red and tense. No. I was trying so hard not to cry. All I could do is whisper "Thank you. Thank you so much." She has no idea how deeply that little bit of kindness touched my heart. I've spent hours and hours looking for work and sending out resumes only to hear nothing. I don't want to lose my cat at this time, too. She's my girl...my only company at night and has the best, sweetest disposition. Thank you for your kindness.

We had a wonderful experience from start to finish. From the initial contact to picking up our two…read moreMaine Coon kittens, everything was easy, professional, and well organized. Our kittens are now 8 months old and are healthy, beautiful, and full of energy! We couldn't be happier with our new additions and would absolutely recommend this cattery to anyone looking for a Maine Coon kitten

If you're looking for a cuddly Maine Coon companion I highly recommend Noble Manes Cattery! You get…read moreso much go home supplies for your kitten, too. He even gives you information on how to raise and care for your new fur baby, making it helpful if you've never raised this breed before. The cattery is filled with so many cuties that it's so hard to make a decision! All of his cats are so affectionate. It feels like everybody is a cuddlebug!! Everything is done in a very professional manner and explained very well! I am extremely glad to have found this place!

Went in to take my dog Ben for a grooming appointment. It was the first time in a long time that…read morehe's been in for a grooming appointment and I was extremely worried about him being to reactive, hard to handle, etc but when he went in and was serviced by Monse, he seemed to have had a great time and she did a lovely job as well!! I relayed my anxiety about leaving him there for a few hours and she assured me she will do the best she can and if anything goes wrong to give me a call right away. Thankfully, that wasn't necessary and within 2 hours he was ready for pick up. His haircut came out great and he seemed so happy and confident coming out so I know he was treated well! I'd definitely recommend booking here with Monse for your pups next grooming service.

I had taken my dog many times before and Ashley was always wonderful. Never complained about him…read more My dog has bad anxiety around other dogs so she had always suggested that I make sure he's the first appt of the morning so he's on the table by himself before the other dogs. I did this and Ashley wasn't available so I booked with Madi. She was late arriving and rude. She did let me know that she would work on him first to get him out ahead of the other dogs... I called back 3 hours later and they tell me that he won't be ready for another 2 hours.... His appointment was at 8AM & they call me at 1PM to tell me that he's ready. 5 HOUR APPOINTMENT. When I go to pick up Madi doesn't say a word to me and had someone else hand me my dog. Then they charged me an extra $10 "handling fee" because they needed an extra person to hold him while on the table. He's a pretty small dog and if she had started him at 8AM (when his appt was) before any other dogs came in it wouldn't have taken so long. I will never go back to this groomers now. Sad because we loved Ashley.