This is my spot for everything for my bearded dragon Lennox. The staff is amazing. I've brought…read moreLennox in because he has a lot of tude and I can't get him to eat veggies and the staff as really been so helpful. They go above and beyond.

I just come here ever so often to see the animals. The staff has been nice and answers questions…read more There is an African Grey bird, he's been there over a year now that I've been going there and I hope a great home takes him in. I'd love to but I can't afford to.

Went to their vetco clinic today for my appointment. Gina, the tech was extremely rude to…read morecustomers. she seemed like she didnt want to work. her attitude needs to be checked when talking to customers. it is a the new year. she probably needs to add kindess and politeness to her list of resolutions.Gina. You greet the customers. you are the first one they see. Please be nice. Do better next time. If you are unhappy with the job, time to find another one.

This place has great employees! The last time I went in to buy dog food the girl was letting me…read moreknow about the donations for the local dog shelter. Which I was happy to get information about. This time we went in pretty close to closing but Mia was still happy to help us! Not only did she dig out some plants we wanted from a fresh water tank, but she also helped us with applying a coupon! She was really friendly with kids too. Her and her coworker have my child a sticker and lollipops. It was a great way to end our night. I appreciate the help and the amazing attitude they have.

Went in to take my dog Ben for a grooming appointment. It was the first time in a long time that…read morehe's been in for a grooming appointment and I was extremely worried about him being to reactive, hard to handle, etc but when he went in and was serviced by Monse, he seemed to have had a great time and she did a lovely job as well!! I relayed my anxiety about leaving him there for a few hours and she assured me she will do the best she can and if anything goes wrong to give me a call right away. Thankfully, that wasn't necessary and within 2 hours he was ready for pick up. His haircut came out great and he seemed so happy and confident coming out so I know he was treated well! I'd definitely recommend booking here with Monse for your pups next grooming service.

I had taken my dog many times before and Ashley was always wonderful. Never complained about him…read more My dog has bad anxiety around other dogs so she had always suggested that I make sure he's the first appt of the morning so he's on the table by himself before the other dogs. I did this and Ashley wasn't available so I booked with Madi. She was late arriving and rude. She did let me know that she would work on him first to get him out ahead of the other dogs... I called back 3 hours later and they tell me that he won't be ready for another 2 hours.... His appointment was at 8AM & they call me at 1PM to tell me that he's ready. 5 HOUR APPOINTMENT. When I go to pick up Madi doesn't say a word to me and had someone else hand me my dog. Then they charged me an extra $10 "handling fee" because they needed an extra person to hold him while on the table. He's a pretty small dog and if she had started him at 8AM (when his appt was) before any other dogs came in it wouldn't have taken so long. I will never go back to this groomers now. Sad because we loved Ashley.

Always great customer service! Everyone is attentive to help…read moreout if the item u need is not in stock they will order it for you. They're very knowledge.

Had a horrible experience with Philip the manager. He does NOT know how to talk to customers,…read morealways looks annoyed or mad. Tried giving him the benefit of the doubt as we all have our bad days but the many times I've encountered him it's always been bad, he either needs to be refreshed on his customer service skills or transferred elsewhere. This petsmart used to be one I loved going to, now I drive further out to avoid him.

This is the best pet shop in the AV! The owner, Tommy actually care about pets and takes time to…read moretalk to his customers! It's rare to get such awesome service like this business provides. You can tell Tommy takes pride in his business! I highly recommend his services!

Overall everything went well exceeded my expectations so far Ive been to a couple of petshops…read morearound the av as I just moved here not to long ago and let start off by saying this by far the best petshop I've been to family owned staff literally care about your pets takes the time to explain what can and might make a big difference in your companions if your ever doubting petsmart petco ext dont ever doubt them because they really care

Good service Great advise from the people behind the…read morecounter They know what they're doing

Great service always a pleasure and helpful thank God for this store.Ive been going here for yearsread more

This is no shelter, it is a hell hole for animals. I wanted to adopt a dog I saw posted online and…read morethey killed her before I got a chance to do it. The dog had only been in their "care" for a week or so. She was not given a chance, her and her three siblings were killed. Cold, heartless and evil. Now I'm left feeling guilty for not getting there in time. At minimum they should have been given SEVERAL MONTHS to be adopted, not several days!! Insane and immoral.

I would like to put out an excellent review for Shannon Callison, it was my first time at the…read morePalmdale shelter, Shannon helped me with my adoption and pick up, she was professional, courteous and an absolute pleasure. I have nothing but good things to say about Shannon as well as what I saw and experienced at your shelter. Thank you for taking good care of the puppy that I ended up adopting. All staff members that I dealt with were polite and it was very clean as well.

I have the best doxie ever So happy with him. I wanted a short hair red as a puppy he was darling…read moreand heathy As a teen ager he is great

I purchased my baby from there in Oct 2017. We love our girl, she's absolutely the sweetest and she…read morebecame part of our family. Out of the blue in December, she became paraplegic and we had to have same day surgery to give her a chance to walk again. It's a $9600 surgery. Luckily she walked again after full on rehabilitation. But she injured herself again 5 months later. This is our first dog and I had no idea this breed has 1 chance out of 4 to get diagnosed with IVDD around the age of 4. I reached out to the breeder to get an idea if that was running in her family line and to let other families know that my dog had the issue so they can be proactive about it, most likely people who purchased a puppy from that litter has a much higher risk as it's genetic. Other people are going to run into the same issue, cost and major stress. They replied saying her parents were happy and healthy. No support whatsoever. This is a huge deal in my opinion and they aren't taking this seriously. I don't think I'm an isolated case. Anyone with a mini should take pet insurance at the very least we should have more information on IVDD from the breeder so we can be informed on the signs. If you don't get surgery within 24 hours, your dog will most likely be paralyzed. After surgery, she had to be 100% crated with strict instructions to manage pain with meds 3 times/day with food that we had to spoon feed. We were carrying her and holding her body trying to make her go potty. We had to have someone at the house 24/7 to ensure she's taken care of. Super long journey to get her back and she just injured herself again. Not as bad as she's walking still but it might be another episode of IVDD located elsewhere. I can't stress enough that the initial investment to get a puppy is just that.