I've been bringing my baby to AV Veterinary Center for a while now, and while the wait times can definitely test your patience, the quality of care is what keeps me coming back. One thing I really appreciate is how honest the veterinary team is. I never felt pressured into unnecessary procedures, medications, or expensive add-ons. They took the time to explain my options and focused on what was actually best for my pet, which gave me a lot of peace of mind. Most importantly, they treated my baby with kindness and made sure they felt as comfortable and cared for as possible. I also like that they offer after-hours emergency services. While there is an additional cost, it's reassuring to know that help is available when something unexpected happens. A little tip for fellow pet parents: sign up for their text messages! They occasionally send out deals and discounts that can help offset some of the costs. No place is perfect, and I do wish the wait times were shorter, but the compassionate staff, transparent recommendations, and genuine care for their patients make the extra time worthwhile. read more

They will give you an over-high price, 6K, and then say, "For the slim price of #$$$ we can euthanize." I watched as the staff went from pet owner to pet owner with the same game. The terrified looks were heartbreaking as families discussed how they were going to come up with the money to save their pets. None of this was done in a private room. I left and went to Mission Animal Hospital and paid $1900 for the same treatment. 4K less, minus the mind F#$@ games Stay Away! read more

I am beyond grateful for the care Apollo received at this veterinary clinic. He needed emergency TPLO surgery, and from the moment we arrived, the staff treated us with such compassion, patience, and genuine love during an incredibly stressful time. What touched my heart the most was how the staff saw Apollo as the big cuddly bear he truly is, rather than a threat because of his size. At other clinics, I've felt the fear and hesitation toward large dogs, which always made me anxious. Seeing how comfortable he was, and how clearly loved he was by the staff, brought me so much peace and reassurance. Thank you to **Amber** for guiding me through the drop-off step by step and calming my nerves, and to **Dr. Wright** for the amazing work you did on Apollo. The entire team has been patient, kind, and understanding, even after surgery when I had so many questions and concerns. I live in Los Angeles and truly wish there were more clinics like this closer to home. Despite the distance, I will continue to bring Apollo here because I know he is receiving the kind of care every pet deserves -- the kind that comes from people who genuinely love and respect animals. read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

t is incredibly frustrating when a facility advertises itself as an emergency veterinary hospital, but when you call with a genuine emergency, you are told not to come because they are not accepting any more patients. My dog was actively sick, vomiting, and experiencing bloody stool, and I was desperately trying to find help. Instead of receiving compassion or assistance, I was essentially told that if I came in, I would just be turned away. I understand that veterinary hospitals can become overwhelmed and may reach capacity. However, the lack of empathy and urgency shown during this situation was shocking. When a pet owner is calling in distress about an animal that cannot speak for itself, the response should never feel dismissive or uncaring. If you are unable to accept emergency cases, then there needs to be better communication and guidance for pet owners who are trying to get their animals urgent medical attention. Being told "we can't take you" without any real concern for the condition of the pet is not what most people expect from an emergency veterinary facility. I hope management takes a serious look at how these situations are handled because no pet owner should be left feeling helpless while trying to get emergency care for a beloved family member. read more

I called the place prior to see if my dog could be seen. They assured me that he could have drove all the way from Ridgecrest when I arrived I wasn't greeted very friendly or really even greeted when I was brought back to the room. The lady looked at me and told me that it was going to take a really long time like a really, really really really really really really really really really really really really really long time. I'm not exaggerating on the "really" she suggested that I looked online and found another vet. She said that they were very busy. I told her I'd wait. All I could hear as I waited in that room is everybody laughing and not doing any work it seemed. I'm not sure how busy they really were but maybe just busy having fun. Needless to say I left and I'm at a different vet now I would not recommend this place to anybody. read more

I've had very positive experiences every time I've come here. I noticed many of the negative reviews are related to pricing, but unfortunately veterinary and medical care is expensive everywhere, especially when advanced diagnostics are involved. The staff here has always been very kind, compassionate, and thorough with my dogs' care. They kept me informed throughout the process and took the time to explain everything I needed to know. I'm very grateful for the care my dogs have received here. read more

Please see my previous review. They killed my dog I would never ever recommend this place. The staff is incompetent and it's a nightmare if you leave your animal in their care Turns out they deleted my previous review. Thought yelp didn't do that. .... read more

Whatever happened to the customer is right and knows their pets. A vet is to help care for a pet when asked, however we have watched our dog go downhill for weeks now. Dog has tumors in multiple spots, diagnosed with cancer, throwing up, losing weight drastically, couldn't go to the bathroom pee or poop. Panting non stop. And acting confused. Called they gave us a quote of 1000+ to put him to sleep. Got there Were treated by the most respectful and understanding staff ever, waited two hours just to be told by Dr. WRIGHT who called my father and 15 year old son a piece of shit and nothing was wrong with our dog despite while on the video call with my sonand despite the heavy breathing and hard to breathe from my dog. They wanted more expensive treatment we could not do. Let me just say piece of shit dont pay to out down a dog. They drop them In the middle of the desert of thats not us. Were gonna wait until Monday and when he doesnt make it our money will be put elsewhere where hes more comfortable. Never bring your pets here. And steer clear from dr. Wright because you yourself sir are a piece of shit for calling a 15 year old minor a piece of shit read more

DO NOT BRING YOUR PETS HERE! THEY ARE EVIL AND HEARTLESS! We took our poor sick husky/sheperd here. They told us she had cancer and that she could have 3 months to live. They charged us $5,000 to run tests and give her medicine. She passed away a week later. We took her there to get cremated which cost another $800, where it would include receiving her ashes and paw print back. They called us a month later claiming her ashes were ready to be picked up. When we got there they gave us another dogs ashes and paw print. We are so angry and devastated. We complained and demanded to know where our babies ashes and paw print were and they just lied straight to our faces saying that it was her and we just had to "believe" them. This place is a disgrace and are just in the business to scam vulnerable people out of their money. They don't care about your pet or you, they are frauds and criminals. This business should be shut down so no more animals or people get hurt. read more

I am so thankful for the care my dog, Domino, received at this animal hospital. We came in during a very scary situation when his eyeball was sticking out and he needed surgery. From the moment we arrived, the staff was kind and supportive. I especially want to thank Amber at the front desk, who helped us by creating a clear and manageable invoice so we could get everything taken care of financially. That support meant so much during such a stressful time. The medical team did an amazing job with Domino's surgery, and he is now recovering well. I truly appreciate everyone here and highly recommend this hospital. read more

I brought my little guy, Kash in yesterday due to a random issue with nonstop sneezing that came on very suddenly. Even with us never being there before, they made sure we were seen same day! Kash is a typical chihuahua with little man syndrome sometimes but the techs were SO gentle with him. I was also a few dollars short due to it being a Sunday of course, they manipulated the bill, removed a few non super essential things so that I could afford to treat my Kashy Boy same day! This morning he is back to normal and the sneezing has stopped. He's sneezed a couple times throughout the night but it was just one or two sneezes instead of the 40-60 second attacks. Thank you so much to the staff at AV Vet Center! I couldn't be more grateful! read more

AV Veterinary Center - Kash, our little guy. - Veterinarians Near Me - Lancaster, California

took my dog in for urgent care, and Dr. Wright told me he couldn't see her until later that night because he was in surgery. I agreed to leave her overnight after being told I would receive updates the next morning. Unfortunately, I never got any. When I finally called around noon the next day, I was told that no surgery or treatment had been done yet, even though my dog had been in pain for hours. When I brought her back a few days later because her staples were coming undone, I was told that there was "nothing they could do" because she might have an infectionyet they still opened her wound and sold me medication to sedate her instead of treating the actual problem. I later took her to another veterinarian, who found that her wound was never properly cleaned, she had dead tissue, infection, and unnecessary staples in areas that didn't need them. The new vet also said her drains were incorrectly placed, which caused her even more complications. I spent over $3,000 at AV Veterinary Center and was left with a dog in worse condition than when she first went in. She's now been in and out of hospitals because of their mistakes. This clinic completely failed my dog. The lack of care, professionalism, and compassion was unbelievable. I hope sharing this helps prevent other families from going through the same heartbreak. read more

The staff is Awesome.I got more answers after one visit than in a month with another vet I will be bringing all my cat here

From routine check-ups to emergency care, AV Veterinary Center has always been there for our family. Your clinic feels like a second home to my fur babies thanks to your welcoming staff and warm atmosphere. I am also grateful for the comfort you provide when it is time to help a pet cross rainbow bridge. I must add that Amber is truly amazing. Her personal touch means the world to us and she treats people with kindness and compassion and always goes above and beyond. Thank you, Amber! AV Veterinary Center also treated cats that I found either abandoned or were just friendly feral cats that I brought in for help. Those cats went up for adoption and are now in loving fur-ever homes. This could not have happened without the help of the veterinarians and staff at AV Veterinary Center. I'm pawsitively grateful for all you do! read more

If I could give this establishment 0 stars, I absolutely would. My dog suffered a severe laceration on her paw today. Being it is Sunday, I went here, one of the closest local vets that I knew provided emergency care. Upon arrival, I saw an empty lobby and 2 cars in the parking lot. I quickly called to ensure my dog could be seen and was surprised to hear the lobby was at max capacity and was referred to another vet across town. In this phone call alone, no one asked any information about my dog, her injury, her condition, etc. Hours passed and I had called again as every other vet in town was either closed or had too many patients. I was told to try coming in around 4pm with little to no guarantee we would even be seen. Once again, myself and my injured dog made our way to this establishment, only to be told they have had 0 room for walk ins all day and we had to try again another day. No questions, no concern, and quite frankly 0 compassion for my pet whom I was trying to treat as soon as possible. Fast forward to now, my dog has since needed emergency surgery from another veterinarian and could have suffered permanent damage to her paw if she was not seen sooner. The fact that this hospital asked 0 questions about my dogs condition, especially given that they are an 'emergency hospital' is truly astounding to me. We were turned around a total of 3 times in the span of one day. For this reason, I refuse to give this establishment any of my money. For those that truly care about your pets, please reconsider taking them here and don't be afraid to explore other more compassionate options in our area. Do better AV Veterinary Center. read more

Dr. Bernstein and the AV staff provided excellent care for my senior dog. They were able to schedule her for a procedure the following day. As a diabetic dog with many other conditions, I was very nervous about her having to go under and they made sure I was kept informed and reassured throughout the process. All the staff were very friendly and supportive. I also appreciated Dr. Bernstein's guidance, recommendations, and direct consultations from the moment I took her in on Monday up to pick up on Wednesday. read more

We were grateful that we could be seen on short notice at AV Veterinary Center. The staff was friendly and helpful. Dr Wright saw our dog and addressed our concerns. Our entire visit was met with professionalism, kindness, and care, from the initial phone call to our departure. read more

They turned away my Frenchie at 5:10 PM stating they were full. The waiting room was empty. I said so you're gonna turn away everyone for the rest of the entire night and they claimed they were gonna do that. They turned away a Frenchie that could not breathe. You can't get worse of a quality Veterinary Center than that. Especially for an emergency care facility. Absolutely disgusting. read more

Warning: Please think twice before trusting AV Veterinary Center or Dr. E. Russel Wright. I brought my dog to AV Veterinary Center on October 24, 2025, for urgent medical help. Dr. Wright told me he was in surgery and couldn't see my dog until later that night. I agreed to let my dog stay overnight after he assured me that his staff would give me updates in the morning. By noon the next day, I still hadn't received a single update and when I finally called, I was told her surgery hadn't even been done yet. My poor dog had been left untreated and in pain for over 24 hours. When I finally brought her back a few days later because her staples were coming undone, Dr. Wright claimed there was nothing he could do because she "might have an infection" yet he still proceeded to open her up again and sell me medication just to keep her sedated. Out of frustration and concern, I took my dog to another veterinary hospital, where I learned that her wounds had never been properly cleaned, she had dead tissue and infection, unnecessary staples, and drains placed in the wrong areas. The new vet told me this was clear malpractice and neglect. I spent a handful for treatment that made my dog worse and caused her unnecessary suffering. Since then, she's been in and out of hospitals because of Dr. Wright's negligence. This entire experience has been heartbreaking and has destroyed my trust in this clinic. Please be cautious before bringing your pet here my family and I are now dealing with the emotional and financial consequences of their poor care. read more

"Very clean, friendly environment, fast response on the phone, and reasonable prices. We had a regular veterinarian clinic in Palmdale, for all Our pets, and We used have AV Veterinary Center as an alternative clinic. We took Our Chihuahua mix to Our regular veterinarian a month ago for an open sore that was concerning, but they charged us a good amount of money, and three weeks later, the sore looked the same or worse. So, We decided to take our Chihuahua to AV Veterinary Center two weeks ago. Dr. Harris was honest and advised us on the best approach to the issue, and we are glad we saw Dr. Harris because it was a form of cancer. Now our Chihuahua is doing well. Thank you, Dr. Harris, and the nurses. We are definitely changing AV as our only Veterinary Services." read more

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Very affordable. I drive all the way from LA. I've been here twice for my chihuahua and both times they have provided excellent treatment and customer service for my bbygirl. read more

They gave me an appointment for 9am to neuter my dog. They sent me a confirmation to arrive 20 minutes before and when i arrive the place is not yet open. I called multiple times since i had to take time off work. Their website says they open at 8am and yelp says they open at 10am. Very disappointing. read more

Staff is super nice and helpful! The only downfall is the high volume of patients and long wait times. Coming in for an exam and some shots has taken us almost 2 hours. read more

Horrible place. Took my dog here with an open wound they made us wait 4 hours and did absolutely nothing and told us they have other emergency cases coming in and couldn't take a look at her during those 4 hours. Never take you pet here!!! read more

I would give this place zero stars if possible. Made an appointment yesterday and drove with our sick, terrified cat in the car for 2 hours. When we showed up today, the receptionist informed us that the doctor would not be coming in and that someone had called us. ABSOLUTELY NOT TRUE! We did not get a phone call. After putting our cat through the hell of 4 hours on the road, we did not even get to see a doctor. NEVER AGAIN!! read more

I encourage all pet owners to avoid this clinic. This clinic told me my dog had benign cancer, performed surgery on him, left a hole in his leg, and he died. After sharing his xrays and test results with 2 other vets, they confirmed his cancer was malignant and not something that should have been operated on. They took 2700 from me and they took my best friends life. Dont come here. Go to 911 vet down the street or palmdale vet center on 6th east and pdale. read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

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Well recommended! Really great and amazing people! I was new to the area and they treated us really well! Definitely returning! read more

i would like to thank av veterinary center especially michelle bryant for helping my family with the loss of my dog. she really went over and above to make sure that everything went great with the situation. She made the extra effort to comfort and help us out in any situation....She really deserves a 5 star!!!!!! read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

update to my review. Their reply to my post is disgusting and rude. This is a perfect example of how unprofessional they are to you. Someone is grieving the loss of their animal and posts about it here, and they reply "Amazing!".... Seriously do not go to this place I can absolutely assure you there is a kinder vet out there who will give your pets the love they deserve and not make you want to rip your hair out. LOL. read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

Amber is the best! She has 100% been kind, patient, helpful, and empathic. She truly goes the extra mile each and every time.

I have been to this vet a few times in the past for the care of my cats, Gato and Thanos, and my 1 y/o husky, Lady. My husband and I have also attempted to bring my other cat, Luna, who was in respiratory distress, and she was turned away because they "are not an emergency facility, and there is no veterinarian on site after hours"; yet on Yelp and their website page, they claim to provide trauma and emergency services. Luna passed away. Last Monday 6/3, we took my beloved baby girl, Lady, to this vet for vomiting x1day. They did bloodwork and X-rays which showed that she swallowed a nail. Dr. Wright recommended an enterectomy/exploratory surgery to remove said nail and suggested a spay since Lady was already under anesthesia. According to them, the surgery went well and she was doing well up until the next morning, Lady started vomiting dark blood, labored breathing, and fever. By this time, Dr. Harris told us they would keep her for observation and give her supplemental oxygen in an enclosed area. The following days, they continued antibiotics, pain medication, anti nausea medications, IV fluids, and supplemental oxygen. On 6/6, they gave her anti inflammatory and antihistamine medications for her neck swelling, and supplemental oxygen since she was still having labored breathing. She stayed at their facility until 6/7 Friday when they repeated X-rays and found fluid lining her lungs. They recommended fluid removal (thoracentesis) so they removed 500ml, she still had labored breathing throughout the day and was still dependent on supplemental oxygen. They did a second thoracentesis, removing 150 later that day at around 7pm. They said she was breathing better and was weaned off oxygen, they said she's okay to discharge and go home. At approx 10pm we brought Lady home, about 20 min later, I noticed her tongue was blue, along with labored breathing. We immediately got in the car to go back to the vet, but our Lady died in our Subaru's trunk, alone, scared, and in severe respiratory distress. I don't know why they would discharge my dog if, clearly, she was not stable to go home since she died 40 min after discharge. I can't imagine why they wouldn't keep her one extra night to observe her, especially after two procedures where airway and breathing are affected. Even more so because we expressed that her safety and wellbeing are our priority, not the cost - what's ANOTHER night at this point? I can't help but feel that they were negligent and irresponsible for discharging her unsafely. Maybe they purposely discharged her so she would die out of their care/facility. I would've made her comfortable at home and held her until her last moment if I knew that was their plan. Losing Lady that night was, without a doubt, the greatest pain of my life and I miss her every minute of each day. Another pet parent in the lobby told us that we could talk to the staff about a cash price; he mentioned that he was able to get almost half off of his bill. A week later, after various requests to speak with Robert or Lilian about the bill, Robert gave us a hilarious 5% discount. They literally don't care about you or your pet. read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

I am very late to update this but realized I needed to - what I wrote when I wrote it was true and it was deserving of five stars but it went to hell quickly!!! I never updated this likely because I was a mess and so beyond upset and wasn't even thinking about Yelp When I went to check in on Luna she was covered in her own pee (stained her white fur and had to be sent home with a special shampoo) and her IV was blown ! When I lost my mind about it they said the doctor wasn't in I said okay when will he be back they hemmed and hawed then said well he is sleeping - I said funny because I am certain I'm paying thousands for 24 hour care that or what this said ! In a matter of two hours she was magically released and then they also def charged me way more the estimate and kept trying to add things on Needless to say I have never been back - it was horrible (and very costly making the situation even worse) I realize this was four years ago and I hope and pray things have changed as I said I have not been back and wouldn't ever go back Only realized this needed changed because I ran into Selena again at a new vet and instantly remembered her from this night and I told her how thankful for her I was but how horrible everything g else went and I was glad to see she had moved on and seeing her at the new vet brought me some hope and so far they have been fabulous so no I would not recommend this place but I have another place I def would ! read more

Waited over 2hrs with only a couple people ahead of us, with easy stuff like staple removal or bladder infection. They finally called us and took our dog back for the Doctor to Check her. She had a bad rash. 30 minutes later they never brought her back. I started getting very worried and asked why they never brought her back and was told the nurse was coming out to talk to us. We are still waiting 30 more minutes and no one has come out. They said she needed shots and they needed our authorization, but no one has come out. The doctor has not once come out and spoke to us. Just kept sending a tech out. Terrible care. Ended up going to a different place way on East side. read more

I took my dog here and they take care of her. She had a cyst I will recommend to everyone to take their pets to AV Veterinary Center. I will look at two mention names who help me go through tough times. I was very nervous since she is my fur baby. Amber Michelle Rochelle Dr. Harris and Yilmaz Robert Citlali Reina read more

Dr. Jane Harris is great. She's very thorough and gentle when delivering news / updates about your pet. She makes sure there is an understanding as to what is happening and quite frankly, she cares and it shows. The reception team are nice and inviting and the office is clean (maybe not after my dog who I think is the shedding champion). Thank you from Francisco and Snoopy!! read more

Beautiful and clean environment. They truly care for your fur babies! The staff are sweet, polite and friendly. It's Wonderful

This place has been great with our pets, we had a pitbull that was spayed here, another pitbull that had a tooth extraction, and a third dog that had to have laceration surgery. Melanie and Dr Brooks we're great, they were very thorough on what what going to happen and the cost of everything. Amber at the front desk the morning of the pickup is very sweet and helpful. Overall I recommend this hospital they have always been available and easy to bring your pets for great care. read more

Would definitely recommend AV Veterinary Center! They saved my puppies life and I'm forever grateful to Dr. Harris and the staff. I can not thank them enough. My puppy was seen at another local vet for a swollen leg and was prescribed a medication that caused vomiting which turned into aspiration pneumonia. She started declining quickly in a 24 hour period. By the time I got her to AV vet she was in critical condition. They kept her on oxygen with breathing treatments and medications. She had to stay in the hospital. Today she is back to being a normal and happy healthy puppy again! Thank you AV Veterinary center!! read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

This used to be my go to vet but after COVID and restrictions were lifted and all seemed "normal" it's been extremely hard to be seen. I can never make an appointment because they're always fully booked up somehow, walk ins are never guaranteed and have hours long waits and oh when you call them and they say to come in and then you show up and all of a sudden it's "oh the vet is going into surgery we're not doing patient intake rn" like??? Then why say to come in??? They could've told me that on the phone. Then giving me the option of an appointment then telling me that they're all booked up. Worst vet ever. read more

You were so wonderful on our visit. River was very sick! I love the extra care you had concerning any contagious disease River might had. You did not take River into the clinic until a test for parvo disease showed negative. I love how you care for the pets you had in. I am so grateful for the doctor recommendations. I did not have insurance or the money for inhospital care. Thank you for giving me options and medicine to take home for his diarrea and vomiting. He was better the next day after his medication. And well off, after 3 days. All the staff was very professional, courteous, and friendly. I can't thank you enough!!!!!!! read more

AV Veterinary Center - River feeling well! - Veterinarians Near Me - Lancaster, California