The employees at Baxter's are always very friendly. They always do a fantastic job with my dogs.

They are always willing to do nail trims but they are not a very friendly bunch to say the least. Last time here as nail sander was on high speed and hurt my dog along with hurting his leg/shoulder while being held so tight...:( Always call before you take your Dog in to this business because they do not abide by store hours listed online and you will make the trip for nothing only to find a note on the door or simply just closed which I have done now a couple of times now. 3 strikes your out. BTW they only take cash or check... NO CARDS read more

I have used this groomer twice now for my two small breed dogs. They do great job and their prices are reasonable. The only thing I find inconvenient is they only take cash or check. read more

I visited Baxter's a few days ago to set up an appointment after a friend--who also has Rottweilers--highly recommended them. I explained that my dog is one year old, very playful, and can sometimes be misunderstood as aggressive because of his breed. I specifically asked if he would need a muzzle, and I was told no--only if he got nervous around the blow dryer. Today When I arrived for the appointment, the atmosphere immediately felt cold and unwelcoming. The same front desk associate I had spoken to before gave me a dismissive attitude. My dog tends to get anxious in new environments, so I put his muzzle on just to be cautious. As someone came out from the back, my dog got startled and barked once, and without any attempt to approach him, calm him, or even assess the situation, the staff member said, "Oh, he has to have a muzzle on. We can't take him--I don't do mean dogs." This was extremely disappointing and felt like a judgment based purely on his breed and appearance rather than his actual behavior. As a Cuban and Black dog owner, I also couldn't help but feel there was a layer of bias in the way I was treated--like they simply didn't want to be bothered. I left feeling uncomfortable and unwelcome. I truly hope Baxter's can improve their customer service and learn to treat all dogs (and their owners) with understanding and respect, rather than making assumptions. read more

Took our 3 shepherd mutts for their first grooming experience. Was able to make an appointment for the next day. Jennifer and her crew were so great with our dogs! They left happy, smelling great, and their nails were filed perfectly! Will definitely be back with all 3 dogs! read more

I love taking my dog here! The staff are very friendly to me and my dog and she looks wonderful after she gets groomed. My dog is a husky and they know exactly how to treat/wash her fur and clip her nails. Whenever I call they can usually get me in within a week which is great! read more

Great care and patience with my fur babies! ZsaZsa is very tempermental and Roxie is really chill. They both looked so cute when we picked them up. We highly recommend Baxters Pet Grooming! read more

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They are so gentle , great job with coco , love baxters , the are located at 30 th west and L great prices and nice staff

They do an amazing job on my little old pupper. Been going here 5 years and every time I am happy. I highly recommend this business.

Great groomer but customer service is horrible. They treat you like you're not important to their business. They could care less, if you are a repeat customer. They are rude and cold about your dog and don't create a friendly relationship. It's sad the way they are. read more

They were able to squeeze me in for Saturday for my Pomeranian. When I brought my dog it was super easy, they called me within a few hours and my dog looked cute as ever! Very easy process and my dog looked amazing. Will definitely come back. read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

I took my toy Australian Shepherd in this week and he looks better than I have ever seen him. I have taken him to other groomers and he came out like he wasn't even groomed. This place really put all the other groomers to shame. The staff are professional and courteous. I will use Baxter's Pet Grooming from now on. read more

I absolutely LOVE Baxters Pet Grooming. I have 3 dogs that I take there and they always do such an amazing job. The staff that works there is incredibly friendly and sweet. You can tell they really care about your dogs. I always recommend this place to everyone I know. I couldn't be more pleased with the services :) read more

Baxters Pet Grooming - Dog - Pet Groomers Near Me - Lancaster, California

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Without permission they shaved my dogs tail. They should have called me first. No matter if it was tangled or matted. Now my poor dog has a rat tail that will take years to grow back! read more

Baxters Pet Grooming - Shaved tail without permission!! - Pet Groomers Near Me - Lancaster, California

Very happy with our first visit! They're very friendly and have great customer service. My fur babies were very happy when I picked them up and the staff loved on them. I highly recommend Baxter's Grooming. 2nd visit was just as great as the first! :) read more

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If you have a schnauzer do not take your schnauzer here for their cut. I made the mistake of bringing my schnauzer to baxters for his gromming. When i dropped him off i was very clear and simple with how i wanted him groomed, dont cut his beard or his eyebrows only give him a #2 on his body. Well they did exactly what i asked them not to do. Now im happy with the fact that my pup is comfortable but he has uneven eyebrows and they cut his beard. Which i explained i dont want cut. I will not take my dog back to this establishment. They are only good for washing my Chihuahua. The worst part is what these people charged me(60$$$$$$$$$$$$$) for a wash and a #2cut. so funny because i was quoted 50$ depending upon my pups temperament ( which was not an issue becuase i was informed he was delightful) and if I were to get an actual Schnauzer cut. Which I did not get nor did I ask for. I was charged $10 more than the quoted price for a service I didn't even get. I suggest if you have a Schnauzer do not utilize Baxter's. They will rip you off and charge you more than they quoted you when you first asked how much it would be to groom a Schnauzer with this company. read more

Was nervous about taking my little pup to the groomers for the first time just because I didn't know how he'd handle it and I had never taken one of my dogs to the groomers BUT Baxter's was great! That staff was so nice and my little Luther couldn't have been happier when he was finished. I'm looking forward to bringing him again and I've already made an appointment to bring another one of my family's dogs. I've also recommended to one of my siblings as he has the same breed (German Shepard/husky) as me. Thank you ladies for treating my little one with so much care! read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

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I am so happy I found this groomers so close to home! I was nervous about bringing my Shih Tzu puppy in for her first grooming appointment back in August, but when I arrived I was greeted with a warm welcome and reassured my puppy would be ok. I didn't know what to expect or what type of hair cut to ask for, as this was my first time taking a pet to a groomer, but I trusted them and I'm so glad I did. When I picked up my pup I was so ecstatic to see what a great hair cut she had gotten and I loved the bandana they put on her. Ever since, I have made an appointment with them once a month and I am never disappointed. They have great pricing and the more I bring my pup the quicker they get. My pup still gets nervous at times, but she always leaves the groomers looking happy, clean and smelling so fresh. Thank you Baxters for the amazing service! read more

Baxters Pet Grooming - Ellie's second grooming appointment - 9/2/22. - Pet Groomers Near Me - Lancaster, California

Love Baxters Grooming! They are amazing at what they do and the price is affordable. I recently moved and had to find a new groomer and let's just say I really miss Baxters! read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

The staff at Baxters are very accommodating, professional and understanding. Our family has been coming here for years with all of our dogs. Thanks for all you do for our pets. read more

This was my first time going here, but a friend recommended it..... Thankfully they were able to take me as a walk-in, because I didn't think to call ahead. My dog was getting bad, as we hadn't been to a groomer in a bit. The groomer (Heather) did an amazing job though. Buster (my dog) had gotten extremely matted, and a little gross smelling, as he likes to run around and play in nothing but mud for some reason ‍ I almost didn't recognize him when I got back to pick him up. He looked like a brand new dog. read more

Baxters Pet Grooming - Buster shortly after heather finished grooming him. - Pet Groomers Near Me - Lancaster, California

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Ben here a couple times now. The women here seem to genuinely treat the pets well. Thre dog always comes out looking good. My favorite thing about this groomer is they are open Saturdays. They put a cool scarf on the dogs after which is nice. Only catch is they seem to take about 3 hours even with an appointment and they do not accept credit cards. read more

Had a great experience here with Bella. She is nice and clean and the price was great especially being that she is a large dog. The turn around time was about 2-3hrs. read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

Had no idea where to take my pup to get her first full groomed after horrible experiences in the past and luckily I found this place!!! My Luna came out look amazing and happy thank you!!! Very nice staff will be back again! 1/24/2018 Another great haircut for Luna thank you Brianna for the amazing haircut :) read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

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I've been bringing my small Chihuahua/Terrier mix here over the last three years and initially was happy with the service my dog received at Baxter's. However, over the last year the customer service has declined and has become unacceptable. I took my dog in for a bath today at 9 AM and picked her up at 2:00 PM. Why does it take 5 hours to bathe a small dog?! The worst part is I called to ask how much longer my dog would be, just to be told "about 10-15 minutes", which in reality turned into another hour. I'm EXTREMELY disappointed with Baxter's and would NOT recommend this place to anyone. They overbook appointments and if you want to make an appointment, it literally has to be a month before. The wait here is ridiculous and not worth it! read more

I always take Tux my Boston Terrier here every time he needs to be cleaned up and his nails trimmed, they do a great job with him and his grooming every time. read more

Baxters Pet Grooming - This is Tux - Pet Groomers Near Me - Lancaster, California

Can't say enough about this place. We rescued our Yorkie Sadie 5 weeks ago. We searched out several groomers for her and found this place because of the reviews. So we set her appt up so Sadie would get her hair cut while my roommate is getting her nails done at a close by salon. She dropped her off filled out the paperwork. Sadie went to the groomer with no problem after she figured out she wasn't at the vets. When my roommate was done with her appointment she walked over and Sadie was done and ready to go. Sadie had no problems and was ready to go home to show off her new haircut. We are very pleased with the work done on Sadie and also rebooked in 6 weeks. Thank you for answering all our question and taking care of our baby girl Sadie. read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

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We brought our pup in last weekend and I can't thank them enough for how great they did. My boy has really bad anxiety and hates being groomed. He smells so good and looks great. We will be back in a few weeks for a bath!! read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

We took our dog Ka$h a beautiful border collie mix to get bathed and trimmed they got him in the same day!!! Price was VERY reasonable they had him almost 4 hours he came out looking and smelling wonderful! The employees were very kind and easy to talk to I feel that they listened to my wants for him and did an excellent job achieving it! read more

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Was great until it wasn't. Admittedly there was a pretty big hiccup on my dad's part the one time (was late to pick up, maybe 15-30 min past closing, can't remember exactly; and there was some issues with payment, so my dad had to go back and fix that the next day), but I don't think it warranted what happened with the next appointment. Tl;dr: If I'm doing something wrong and you'd like for me to not come back, please say it to my face. As far as I was aware we had no issues (about my dog, and I do ask, or anything else) except on the day of the incident above. Even after the incident no one tried to communicate with me or my dad, so we're thinking everything's fine. I'm a little anxious though because yeah, I did feel really bad about what happened. So the next appointment, dropped my dog off at ~9am. No calls or updates throughout the day, which is normal by my experience. I expected to get a call between 2-3pm since that was the usual, got nothing, so I try to call around 3:15-30pm because it's almost closing (according to Google). I got the "call cannot be completed as dialed" several times. Kept trying, Googled to see of there were alternative numbers, eventually I managed to get through. Cool. I'm told still not done. Since it's almost closing I asked my dad to go so he's right nearby when they finish (I'm working still, can't go myself). Still no updates or anything after this. It's already past closing so I'm pretty worried and am calling for updates because I have no idea what's going on. In my worried state I called 43 times and got the "call cannot be completed as dialed" each time. Had a thought, then made 1 call using my work phone. The call went through without issue. They were home roughly 20-30 min later. It was maybe 5pm, no later than 5:30pm. Honestly, never mind keeping my dog from 9-5pm since okay, they could have been swamped, but I just don't get very great vibes from that 43 to 1 thing. I can only think of one reason why my cell phone couldn't get through but my work phone could. In any case, message received and mission accomplished. Even if I'm wrong about the phone call issue, the experience I had with this last appointment was awful. Definitely not going back, and I get the feeling they're secretly happy about that. All good, we'll find another place. I can't give half-stars else I'd give a 2.5, but 3 stars feels fair enough to me. It really was great until it wasn't. read more

I do not take my doggies anywhere but Baxter's... they're very kind and they take good care of your pet I love this place read more

Baxters Pet Grooming - My sweet pea.. - Pet Groomers Near Me - Lancaster, California

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Best groomers ever! I highly recommend them! Abby loves it here and she always looks great when she comes back from Baxter's! The last time we were there they gave her what I call a summer cut and she loved it so much! We are definitely going back! My only advice is to book them in advance they fill up on appointments quick! read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

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Excellent!! I'm so pleased with the results!!! Our baby came out so cute. They are so friendly and good with the dogs, I will definitely go back again! read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

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I don't know if these Groomers are properly trained and certified, because from the job they did on my Dog I assume they know nothing! He is a small old Maltese, weighs just about 5 lbs and the hair cut he got is horrendous! I've attached a photo with highlighted areas, they literally took a chunk out of his leg. Awful job! I paid $40 and it took them at least 4 hours, and that's what he got?! Waste of money and time. Very unprofessional. Not impressed at all. read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

Where to start, I have struggled to find a place where my dog doesn't freak out. I have a bull terrier that can be, difficult to say the least. The entire staff there seemed to do extremely well with my baby. we have been home for a few hours now and she is so happy, they cleaned her ears (as she has constant allergies) and did an outstanding job with her. If you are looking for a welcoming and trustworthy place, you need to be here! read more

Baxters Pet Grooming - Pet Groomers Near Me - Lancaster, California

They have always taken good care of our dogs. Requires an appointment, but it is a relaxed environment where the dogs never come out stressed! read more

Baxter's is the best groomer I have found. My dog had been coming here for a few years now and he loves going to "take a bath". He gets excited when I tell him it's time for a bath and even more excited when we arrive. Thank you for always treating my (big ol') pup like he's ones of your pets. We will never go anywhere else. read more

Excellent work done by the techs. I have a PomChi and she looks beautiful and smells wonderful for weeks read more

Baxters Pet Grooming - Khalissi I feel beautiful - Pet Groomers Near Me - Lancaster, California

Love love love this place!!!!! We rescued our dog Rascal (Bichon Frise mix) from the pound a few years ago and he was a dirty mess. We tried a few other groomers and were not happy. Then my sister in law referred us to Baxters. What a difference. They were helpful, nice, cheerful and caring. Rascal loves to go in our pool and play in mud. I'm sure he is a groomers nightmare LOL. With that poodle type hair it can be a real mess. I've never had a problem with them grooming him. He looks amazing every time I pick him up. I would recommend Baxters to everyone and I have read more

Baxters Pet Grooming - Rascal playing in the mud - Pet Groomers Near Me - Lancaster, California

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Still coming still getting EXCELLENT service. My dog Max gets the best lions mane he's ever had here & when he leaves this salon he is FEELIN HIMSELF. Makes me feel so good knowing he's so happy when he gets picked up. read more

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