First time going 4 weeks ago, excellent and kind staff! They respond quickly and are flexible with their schedule. Going 2nd time hoping for the same excellent services and care! read more

I have been bringing my dog here for a while...years... And each and every time she is treated with love. Everybody in there really loves what they do and treats each dog so kindly. read more

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Loooved the way gentleman did my dogs grooming. Unfortunately I didn't like his customer service he was upset I contacted and text regarding time or update on when our dog would be done. No response was given when he finally called to pick up our dog he informed me he didn't appreciate me texting or calling owner because "it puts pressure on him" " I said I'd call you, wait till I call you next time" he informed me he only works weekends and was doing owner favor by doing the customers that can't come during the week. It was a very uncomfortable conversation and awkward. My son was with me and asked as we left why were you apologizing to him you're the customer a first time at that so you don't know how they run their business and instead of explaining it they assumed we knew. read more

Alan did a great job on my Labradoodle! Her cut is so cute and her eyelashes still look perfect. read more

4 Paws Grooming - Pet Groomers Near Me - Lancaster, California

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I cannot say enough good things about 4 Paws! I was honestly so stressed because my original grooming appointment got canceled last minute, and I had TWO dogs that needed to be taken care of. On a whim, I walked into 4 Paws hoping for the best... and they completely came through for me. They were able to take both of my dogs the SAME DAY with no hesitation. That alone meant everything to me. From the moment I walked in, the customer service was beyond amazing... everyone was so kind, welcoming, and genuinely happy to help. They turned what started as a stressful day into such a smooth, positive experience. Not only were they accommodating, but their prices were very reasonable, especially for a last-minute walk-in with multiple dogs. That level of service is hard to find. And the most important part... my dogs LOVED it there. You can truly tell they care about the animals and treat them with patience and love. When I saw them after their grooming, I was honestly blown away. Both of their haircuts came out absolutely BEAUTIFUL... clean, even, and so well done. I couldn't stop smiling. I am so grateful I found this place. 4 Paws didn't just provide a service... they showed up for me when I really needed it. I will 1000% be coming back, and this is officially my go-to spot. If you're thinking about bringing your dogs here... DO IT. You will not be disappointed! read more

All i can say is, expect to pay more. Don't go by the quote given to you over the phone. I paid 25 dollars more. The cut was cute, I did like it, but not ok with the cleaning of her face, it wasn't satisfactory to me. And I highly doubt soap and water was used, being that she was still smelly and dirty. Smh read more

4 Paws Grooming - Final bill - Pet Groomers Near Me - Lancaster, California

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Jimena, did an amazing job!!! if I spelt name wrong so sorry! This was my first time going to this grooming shop and I was very impressed! Greeted up on arrival, asked me how I would like my fur babies hair done and took their time to speak with me prior to taking her in. I picked her up and I LOVED how she turned out. She did a fabulous job and will definitely be bringing my girl back again when she's ready for her next groom! We are a new and returning customer! Thank you read more

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Excellent professional service and friendly. ( LEE ) did an exceptional job grooming our German Shepherd. The fees are very fair;) My wife and I highly recommend them and We'll will definitely be returning in the near future. read more

4 Paws Grooming - SOHN 6yr. Old German Shepherd - Pet Groomers Near Me - Lancaster, California

Four months ago we had taken our dog in to get groomed, and I clearly specified how we wanted the dog to be groomed, and we stipulated that we wanted to cut the ears shorter, but just a trim. When we got our dog back, the ears were cut too short...they were cut all the way down...not a trim. We called the owner and told him what had happened, and he apologized and said, "we'll give you your next grooming at no charge", in other words, a comp. Four months later, we took our dog back in. We let the girl know why we were getting comped, and explained to her what happened the last time, and made it clear to her that they had cut her ears too short. Again, I made it very clear that I wanted the ears left alone this time and also showed her a picture I had sent her when I made the appointment. Then, as we were leaving, the woman said we needed to fill out a form. As I filled out the form, one of the questions asked, "How you do you want your dog groomed. As I was filling out the form there was all this commotion going on in the shop, and the lady kept talking to me while I was trying to fill the thing out, I finally finished and signed and left. Here's when we realized there was a problem; I get a call from the girl who did the grooming and she tells me that my dog is ready to be picked up, and strangely enough, she tells me, "I know you didn't want you dog's ears left alone, but on the form you wrote that you wanted the ears cut short". At that point, I was livid! With all the commotion and people talking to me, I must have accidentally wrote, cut ears short, rather than leave ears alone. Not being able to focus on what I was filling out; I must have subconsciously wrote down the wrong thing. I take responsibility for that, but what I don't understand is, if they were clear that I didn't want the ears cut and the form contradicted what I verbally told them, then why on earth didn't they call me to confirm?? For god's sake, the whole point of the comp was about the ears being cut too short...we call that a discrepancy...and the call to action is obvious! ...Call the customer to confirm! When I arrived at the shop and asked them why they didn't call me to clarify, I was told rudely that they had to go by what I wrote on the form. So, I called the owner again. This time he seemed to give me a little push back. I asked him if he had active cameras in his shop and he said yes. He said he would watch and listen to my visit there and get back to me in about an hour...he never called back. I called him back and it went to voice mail, I texted him and it's been about 4 weeks and I never heard back from him, which is why I decided to leave this review of my experience. I put my issue with this groomer in chatgpt and this is what it said: Given the history, the prior mistake, and the fact that you verbally stressed and even showed a picture to clarify "ears left alone," here's how a professional groomer should have handled it: 1. Acknowledge the Context They knew this was a comp because the exact same mistake had happened before. That history should have triggered extra care and double-checking--especially with the ears. 2. Flag Conflicting Instructions When the form said, "short ear" but the verbal conversation and photo said, "don't touch the ears," the groomer should have stopped, called you, or clarified on the spot before proceeding. 3. Apologize Without Deflecting Even though the form had the accidental "short ear" note, the responsibility for catching the mismatch was theirs, given the clear verbal instructions and the prior complaint. 4. Make It Right Again Offer another free grooming, a refund, or some other goodwill gesture. The trust was already dented from the first incident--repairing it matters more than being "technically correct" about following the paper. 5. Put It in the Dog's Permanent Notes Update their system so it literally says in big, bold text: "Never cut ears short--confirm verbally before trimming" to prevent this from happening again. In short: the groomer should have prioritized the verbal instructions and history over the rushed form entry, recognized the red flag, and clarified before cutting. That's what good client service looks like. End of chatgpt response......................................................................... I've read many of the one star reviews for this groomer and I noticed that he always give his spin on the complaint, spinning it in a way that makes the customer look like the problem. I'm curious how he's going to try that with my review...should be interesting. read more

4 Paws Grooming - Pet Groomers Near Me - Lancaster, California

Just came to bring in my multipoo, BooBoo. They did the work fast, and excellent ! The girl working there Mia is super helpful and nice. The guy at the front desk is also super cool and funny ! She called me multiple times to make sure what I wanted , and was super professional about it. She did an amazing job on my boy. I love this place, all the workers are very nice , and don't get me started about the good prices !! Definitely recommend. Will be back soon! read more

My dog was in bad shape and I was able to book a same day appointment. They did a great job with my dog. Will be returning.

Brought our dogs on this place, charged for bath, hair trim, nail trim and tooth brush. After all, except for bath, nothing else is done. This place is not honest enough to fulfill what they have billed you. I will not recommend nor come back. read more

I foster doggies and always bring them to 4 Paws. They have always done a great job, they have even fit me in when I need a last minute grooming for an adopted doggie. They also call me if they have a question or the need to change the cut. Their awesome! read more

Great job on my dog Grooming and reasonable price. The groomers here provide quick efficient and friendly service. Will definitely be back.

The groomer didn't do a good job on Turbo... I'm not sure what cut/look she understood, but this was not it. Luckily it will grow back, but we will not return. I should have left when she complained that mine was another large dog and she had done 2 already. Her customer service was enough for me to leave but I gave it a chance. I should have left. His leg fur is long and should have been how the whole body was to be cut. The body fur is waaaay less than half of what I told her and pretty shaved him. His Mohawk should have told her that the body cut was too short. The ears are not tapered and shaped (made it squared??). Again unsure what she understood as an experienced groomer, but didn't expect this. His cut is uneven and unfortunate I won't be returning. I really wanted this to work for a new place I just tried ($70+tip), but PetSmart did better and priced better. Update: yes, photos were shown and explained, perhaps your staff isn't trained on such "intricate" styles. read more

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They left him looking good and smelling good he looks so cute ! this is my second time here and I've loved the results both times . read more

4 Paws Grooming - Pet Groomers Near Me - Lancaster, California

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They were quick to respond and followed our requests to a tee. Quick to get on the schedule, quick on in/outprocessing. Very positive experience . Plan to use again read more

Would definitely recommend! Miah and all the groomers are so sweet and care for the well being of your animals. The only grooming place I'd trust to get my dogs cleaned up!! You also can't beat the pricing! read more

They did an amezing job! They were gental, quick and affordable! Come try them out, I'm sure you will be so happy you did.

The most polite and cost effective dog grooming place I have ever gone to. They always remember me and are prompt and accurate every time. Support this small business. They deserve it! read more

I took my Husky here a few months ago. The staff was friendly and the prices were fair. I will take my dog to see them again.

My dog needed to be groomed asap and they were able to give me an appointment for the same day. His groomer Victoria took such good care of my dog and was so calm when dealing with him, as he was anxious in a new setting. I can't wait to take him back! read more

I've looked for a groomer in the AV for over three years. I have been a faithful client to a groomer in SCV for over 15 years. Due to owner changing, it sparked me to seek out a new groomer that I would feel welcomed and that really wanted my business. I absolutely love the owner of 4Paws and my three fur babies came home happy and excited. The owner was very responsive through phone calls and updated texts. I love the fact I was able to actually talk to the groomer Jennifer. I felt they took the time to really get to know my babies. The facility was clean, friendly, and inviting. I think I found my fur babies a new groomer at 4 Paws Grooming. read more

I love this groomers for my babies Boston & Bailey, everyone here is so lovely! The prices are affordable and their work is just fantastic! I suggest bringing you're babies here for their own spa day read more

4 Paws Grooming - Meet Bailey - Pet Groomers Near Me - Lancaster, California

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I took my peyton today they did a amazing job.Celeste was so kind to peyton she suffers from anxiety and she cane home so happy read more

4 Paws Grooming - Pet Groomers Near Me - Lancaster, California

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My girl is so happy after being groomed at 4 Paws. I had a lot of other places tell me that they couldn't groom her but 4 Paws didn't hesitate. She is so happy with her new look and so am I. read more

Took my fur baby Ryder for his first full groom with Jenny she was amazing couldn't be any happier!! We will be returning :) read more

4 Paws Grooming - After - Pet Groomers Near Me - Lancaster, California

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We love taking our dogs here. They do a great job of getting you in and taking care of all your dogs needs. I highly recommend them to anyone looking to have their dogs groomed. read more

Sweet staff and always leave my little girl looking fresh and happy lol staff is very accommodating with walk ins.

This place is amazing, my fur babies are always taken care of! Jenny always makes them look adorable.

They did such a great job with my pomeranian fair pricing easy to communicate with very nice people I will definitely be back read more

4 Paws Grooming - My fur baby - Pet Groomers Near Me - Lancaster, California

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Maria is great overall! She always leaves our two babies looking their best. :) :) :) read more

Been a few times and they've always done an excellent job! They ask questions about how you prefer the cut, and take notes to do what your requests are. (Like rounded ears, fluffy tail, fluffy face..etc) Highly recommend! read more

This is a great place and they always take good care of my fur baby. Very professional and the prices are reasonable. I would recommend this place to anyone looking for a great grooming service. read more

I love this place!! Jennie is so awesome with my fur baby he's so relaxed when we pick him up and wagging his tail. She's a great groomer I highly recommend her read more

They do a great job. My golden retriever come home so pretty and clean they even clean his teeth.

This was the first time I have taken my 10 month old dog to be groomed and from the moment I stepped foot in the salon, I was given dirty looks and treated disrespectfully. My dog has high anxiety so she barks a lot in new environments and the lady basically said she wouldn't fully groom my dog because my dog made her uncomfortable. She's a mini labradoodle! She only weighs 8lbs! So my dog isn't groomable because she barks a lot?! If you work with dogs shouldn't you expect some barking??! No questions were asked about my dogs behavior when I made the appointment a week ago so maybe these women should take a few courses in business and customer service before they take on anymore new clients. I will not be going back and I'll be sure to tell everyone I know that if they are looking for a groomer, they should take their business elsewhere. read more

I just picked up my babies Cisco and Lola and I couldn't be happier. They are looking so fresh and clean. They were not shaking or crying when we got there which lets us know that they were treated with kindness. Thank you ladies so much for taking care of our babies. read more

Horrible my puppies only needed Yorkie haircut and this is what they looked like when I picked them up. All could do is cry read more

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First time taking my dog Memphis and they didn't disappoint at all. All the staff is friendly and nice. Easy to make an appointment on the day I wanted. We definitely will be back. If you in the AV area this is the place to go read more

4 Paws Grooming - Memphis - Pet Groomers Near Me - Lancaster, California