My wife and I have been taking our little Yorkie here since he was a puppy. My mother in law used happy tails before we got our dog, and loved the place, so when we got a dog we decided to try it out as well. I hadn't really thought of it until just now, but I guess we have been using Sandra for almost 9 years now. I Honestly wish I would have thought to have written her a review sooner, because she certainly deserves one. Our Yorkie is one of those dogs that gets terrible anxiety when we take him ANYWHERE. Sandra must be doing something right, because every time he goes to get groomed, once we walk in the door and he seems to realize where he is, he calms down. It's obvious he is comfortable there. Sandra has always been very accommodating to us and our crazy schedules. She has worked us in to her busy schedule last minute numerous times. She often gives our small children stickers for coming in, and she always talks to them. She is an exceptionally friendly person. Her prices have remained very stable over the years with very few increases, even when it seems that price increases would be warranted. It's obvious she cares about what she does. She even knows what we are going to ask for before we ask. Haha Just yesterday when I dropped him off, I asked her to take about half his length off, and she replied with a smile "and extra short around the eyes, and shaved by the butt, with a teddy bear face?" She certainly knows her clients. We wouldn't take our little buddy anywhere else. Her work is fantastic, her prices are great, and her friendly personality is second to none. The few times I have had interactions with her counterparts were always equally pleasant as well. If you are looking for a great groomer, this is the place! read more

I took our Lhasa Apso to them today and couldn't be happier. The salon is very clean and Crystal took the time to listen to my concerns about my dogs coat. She gave solutions that will help him but still made him look cute! He seemed very comfortable with them and was treated well. We were given a 3-4hr window for his service to take place, and he was done in timing. read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

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My baby loves her she's so gentle with her the service is amazing all the time. Thank you Sandra read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

My Pups Rocko and Flower always come happy and smelling good. I appreciate what everyone does foe our pups since they are Senior Pups. It is a wonderful feeling to know they are being cared while they are being groomed. Thank you Thank you! read more

I was told by a friend about this place and that they do drop in nail trimming and grinding for only $5 and her experience was warm, attentive, and her dogs were cared for and the groomer took time to be acquainted with her dogs. So, I went. Shop: Very cute, clean, tidy, small family owned business in The Blvd. Customer Service: I called ahead of the time and the gentleman who picked up was friendly and professional. He confirmed what my friend told me. Groomer: I got there and sure enough, Kristal who was the groomer came over with a smile, put on her mask and was ready to go. She was talking to my dog and he has a hard time with his nails being trimmed despite that he's been to the groomer regularly for 8 years; he just doesn't like it. I asked if I can hold him while she trims and she was fine with that. This was the first time that my dog wasn't whining though he was still showing some nervousness when Kristal was trimming. SHE WAS QUICK and the entire 5 mins (?) she was talking him down to calm him while I held him. Cost: $5 total! I tipped her. I was so thankful how friendly and calm she was. Overall: Quick, attentive, friendly, and a great deal. Coming here again! read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

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They are so kind to customers and gentle with our pets. We have used their services for years. I highly recommend.

TAKE YOUR DOGS ELSEWHERE! Firstly, let me say that Sandra (the groomer who owns this place) is very dishonest. I don't appreciate being lied to when I come to pick up my dogs. I should have noticed something was off when both of my boys were so eager to get out of there. I know one of my dogs is harder to groom and tends to get scared easily but for there to be MULTIPLE gouges all over his body has me livid. When I arrived to pick them up, she told me both of them were well-behaved, and there were no incidents. When Sandra's help was getting my boys out the cage, the one left with gouges on his body was trembling in his cage and refused to come to her help until he realized that I was there to pick him up. After getting him home, I finally noticed all the gouge marks left on him. My poor fur-baby should not have had to go through whatever they did to him, and she should own up to her mistakes. read more

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I just love this place , walk in and my fur baby is so happy when I pick her up And she looks great read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

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My baby Bob'Marley loved his visited. She was extremely fast and gentle I thought he was going to shake and cry but he didn't so happy my baby got his nails clipped they were baldly needed to be done and for $5 good price. read more

Happy Tails By Sandra - My baby 1st name Bob last name Marley - Pet Groomers Near Me - Lancaster, California

I got a recommendation from our neighbor about Sandra's Happy Tail Grooming Service. I took my 4 months puppy with a full of hair for her first hair cut. I could not believe my eye when I saw her at the time of pick up. She turned into a gorgeous young lady from a fluffy baby. Here's a photo of "before" and "after". Thanks to Sandy for making her so beautiful. read more

Happy Tails By Sandra - Lulu, the lady poodle. - Pet Groomers Near Me - Lancaster, California

The best place to have your animals groomed. They are patient, loving and kind. Your pet is always in good hands. We love the owner and we will never take our precious babies anywhere else. read more

I will NEVER go back here. First off, I've never had a groomer ask me for shot records, ever. So I call my vet to email me the shot records because they requested them in order to proceed grooming my dog. I show them to her, and she still would not groom my dog because the rabies wasn't up to her standards. Really??? When do house dogs get freaking rabies these days. Worst first impression ever. Waste of my time for me and my poor dog. So I can bring her in, with a COVID pandemic but my clearly healthy, not rabies ridden dog can't get groomed. read more

Horrible customer service, when booking appointment was given a time then told by the woman who booked the time that it wasn't the right time she put down. Horrible communication. The place has went way down hill since original owner will not ever be taking my dog here again. Way better groomers with better communication around town. read more

ASK QUESTIONS, TELL HER EXACTLY WHAT YOU WANT or they shave your dog !!!! THEY SHAVED MY Westie! My Dog has been going to the groomer since day one, yes, she was tangled only in 2 small places, on the skirt only, I knew exactly where they were, easy to cut out or around, her condition wasn't bad, at all!! What she did to my dog was PURE LAZINESS! Did they need to shave her? NO WAY, NO HOW ! A good groomer would never ever do this. Her Face? That wasn't even done properly. What she doesn't know is that I showed dogs for over 8 years, at Westminster!! And I would sit and chat with groomers for hours and hours. Shaving a westie destroys their coat. I was devastated, SHE NEVER REACHED OUT to me, a text or CALL, nothing to at least tell me, any questions..nothing like "hey we can't comb out some knots" would you like..or let's just cut her skirt a little shorter? LORD, she looks like a poodle... GOOD GRIEF! A very very very risky place to go. I know she cuts westies, and your lucky she didn't do this to yours but beware... this can be your dog next. What an imbecile. And she charged me $55 for shaving and bathing my dog...that isn't GROOMING !! Oh man...what a joke. I am so furious. Nothing she can say can justify what she or "they" did. BE AWARE read more

I witnessed my dog's groomer at Happy Tails Grooming on Lancaster Blvd being physically abusive to my dog while grooming him last night. My dog has been groomed by this same person at this place many times over (about) a year and a half now. I was at a food establishment across the street and could see my dog (in clear view through the front doors) standing on the grooming table being shaved. As I watched from a distance, I saw that his groomer was handling him very aggressively. In disbelief, I walked out to the center of the Blvd to get a closer look and to confirm what I was seeing. I witnessed her shove his face forcefully, push his body/legs in different directions forcefully, tighten the lead on his neck and around his hind legs much too tightly, grab his face with both of her hands and appear to be verbally reprimanding him with her face within a few inches of his, tug up on the lead on his neck forcefully raising his front legs off the table, and grab his hind leg and smack it down with force on the grooming table several times in a row. I had just been complimenting the groomer and recommending her to my friend and her husband before I saw this! Completely shaken, I walked into the groomer and demanded she give me my dog while telling her what I had just witnessed. She handed me my dog while stating, "I didn't want him to get cut." I verbally reprimanded her for her handling of my dog. I carried my dog outside and sat in a chair just next door to the groomer to secure my dog's collar and leash. A lady walking by stopped to ask what was wrong, as I was crying, when I told her I had just witnessed the groomer mishandling my dog, she said, "my dog is in there" and rushed inside to get her. When she came out with her English Bulldog she said she asked the groomer what she had done to my dog and she said the groomer told her she was trying not to cut my dog. The lady expressed feeling like something wasn't right when she waiting for the call to pick up her dog. Sadly, I never got the feeling that my dog wasn't being cared for as he deserved when taking him there previous times. Had I gotten that feeling, I would have never taken him back. I am sick by what I had to see and feel so badly for subjecting my dog to what he endured but it has opened my eyes to what can and does happen. read more

I love taking my babies here. They do a great job and my babies have alot of anxiety and they treat him with such kindness and gentleness.. read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

I took my Shih-Tzu here for the fist time yesterday & when we got her back she was scared she has razor burns from the clippers being too hot & the summer cut that we were expecting was too short they shaved her down to the skin its horable my poor baby has been tramatize. I will not be taking her back there they were way to exspensive for what they did to her #$55. read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

Quick and easy nail trimming for my baby. Place is fast and clean and looks like they aren't overwhelming themselves with too many jobs. Looks like they care about the animals! read more

They were very nice about us asking for a Mohawk on our dog and they didn't charge more for him being a labradoodle! read more

Happy Tails By Sandra - Mohawk dog! - Pet Groomers Near Me - Lancaster, California

AWESOME service and baby girl looks wonderful. I thank you so much for taking great care of Diamond, my mom would be so proud to see her so shiny. I will recommend you to everyone. read more

Save your baby and your money don't take your pet here!!!! I took my dog here a few time they always take 5 hour or more to cut her hair she's a small Yorkie. I thought she was scare and took there time SO WRONG! They cut my baby!! PLEASE DONT TAKE YOUR PETS HERE!! read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

The groomer was really nice. For the price, $55, I expected at least a bandana or barettes. Sheesh. The haircut was patchy & they basically scalped my dog. She looked like an uncooked pork chop. I was nearly in tears. read more

Happy Tails By Sandra - Cute Boutique - Pet Groomers Near Me - Lancaster, California

Before I start I would like to know that all of the negative reviews that I have read have been due to the owner Sandra! I called and spoke to Sandra the owner that's what she claimed to be at least she told me that her prices were $45 plus extra if my dog had knots in her hair I told her that there was a place that was $45 thank you and hung up on her after going online and reading the reviews I decided not to go without other place and called Sandra back at her salon to schedule my dogs appointment after explaining everything to her and trying to see when was her soonest appointment she rudely replies to me and when I said rudely I mean Extremely rude and told me that "I will not be booking your appointment because you were rude when you hung up on the phone with me when you called earlier". I was in no way rude I explained that there was somewhere cheaper that didn't have the additional fees and ended the call but I think Sandra was expecting me to kiss her butt because she was pissed. When I informed her that I would be leaving this review this woman was so arrogant that she told me to please do. The problem with small town businesses in these kind of towns is that the owners think that they can talk to the consumers in any type of way she was not professional not even the slightest bit and it's extremely sad because she claimed to be the owner herself. I would not associate with this place at all that is my review on my honest experience of what just now happened I will also be contacting the Better Business Bureau and reporting this company! read more

Just had my dog groomed today at Happy Tails. I must say they did a fabulous job! My dog was so much calmer getting groomed there versus pet smart. I was very particular about how I wanted face, ears and tail done. They did it perfectly! We will be going back regularly. read more

Happy Tails By Sandra - Pet Groomers Near Me - Lancaster, California

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I have been taking my chiwawa Shiatsu there since he was small and I have had nothing but the best service and honesty from a place that grooms my dog. He actually gets excited to be there knowing that he is getting a shave and a haircut to make him look cleaner and more comfortable. I highly recommend this place and their services! read more

just a great experience, crystal was awesome. they are friendly and did a great job. above all, they made me feel safe leaving my furry child with them. thank you. read more

Professional people doing a great job. Thank you Happy Tails!

Had an appointment for 10:00 am this morning. Arrived at 9:40 am. Nobody there. Came back at 10:00. Still nobody there!! Called, but got answering machine. Very unprofessional service. Won't be returning or recommending your business. Evidently they forgot they weren't open on Mondays when they scheduled my appointment. Last time I took my dog in he had a laceration from the clippers getting too close. Take your dogs some place else. Very unprofessional groomers. read more

DO NOT HAVE YOUR PET GET THERE NAILS PAINTED HERE !!!!!! I called the shop to ask for the brand that they used to paint my fur babies nails because I loved the color , she told me she used Sally Hansen ! Any human nail polish is TOXIC to pets they MUST use pet nail polish. I will only go for cuts but will be painting my babies nails myself ! Please don't have them nail your fur babies nails here !!!!!!! read more

Literally the best experience my dog and I have had with a pet groomers ! I recommend this place to everyone , they bathed and cut her hair exactly how I wanted !!! If I could give them more stars I would definitely & the pricing is fair ! read more

This was my first time getting my​ dog groomed their. It wasn't what I was use to getting. I wasn't happy with the way she came out. Her face and body was very patchy. I'm use to a smooth consistent all over her body. Her ears are uneven... I won't be taking her back there. She did smell good. read more

This place charged more than Pet Smart but we went here to get 2 dogs groomed without an appointment. When I saw the horrible haircuts they got it about made me sick. Such a hack job. Uneven cuts, scissor chunks, and one dog still had a large knot. I want to go back and get this fixed but they will probably make it worse. read more

So sorry I ever went there, they're address in yelp was wrong, when I finally found them no one else was in the store but no one offered any help, like I was a bother...maybe because I'm African American??? read more

I took my Shepherd mix to them and they did an excellent job. Their pricing is very reasonable. They also have a nice selection of accessories for dogs. I will definitely be bringing her back to them again. read more

I have only been in to have my dog's nails trimmed, but they have always been very kind and have provided prompt service. I don't call ahead, but I have never waited long. They step out of the grooming space, clip the nails, and I am on my way. Easy peasy. read more

Took my dog to happy tails. Medium sized terrier. Summer cut. Leave the hair alone on her ears. I call that my dogs earrings. My appt. Was 8:30 in the morning. Asked when I should come pick her up, was told they would call me. I have never had it take 9 hours to groom my dog. I called twice that afternoon. When I finally got her she was horrible looking. No earrings looked like a 5 year old gave her a cut with scissors. Never again. No stars. Won't let me post without star rating. But I give them no stars. read more

I'm not particular about how my dog looks; for me grooming is about making the animal comfortable. This shop is very good at that. My dog hates to be groomed but is very comfortable there, and though she's got a slightly different haircut each time, she always comes home clean and de-matted, happy as can be. read more

I have been to other groomers and they don't care about your dog,they just want your money.Happy Tails treats my dog like a family member.They are so loving and caring,they do a fantastic job on my Pom. read more

The best nail clip my dogs have ever had. No fear, no anxiety of being dragged into a back room, the groomer actually came out to us. It was over so quick, and costs less than my last place. We even had a nice short walk on the Boulevard after. All of the reachable windows have nose smudges up and down the block. Great experience. read more

Very unprofessional. The daughter of the owner along with co-workers and the co-workers don't care about customers dogs. They often take pictures of people's pets and insult them on Facebook. It's completely unprofessional. They do not care about the dogs or respect the owners of the dogs at all. read more