Took my dog in for first time today. Had a great experience all round and will be using this as my primary vet going forward. Clean facility and very polite, patient staff. read more

Unfortunately they have really gone down hill. I've brought all my animals here my entire life and my last two visits have been nothing short of a disaster. Doctors are great, people answering the phones are rude and short, and staff seems extremely stressed and run thin, which is being taken out on the patients. Called to try and get an appointment today, was on hold for 7 minutes and before I could even say who my dogs were lady says "we can't help you" and hangs up. Mind you my dogs have been patients here for 3 years and my cats 8. Very unfortunate. read more

Called on Friday about my dog not improving never got a call back, suffering through the weekend with her only to find out they are closed for 3 more days ... her hives turned into boils that burst, went back to my original vet read more

I have been taking my pets to Lancaster Pet Clinic for a number of years. Mostly for shots. Never anything serious. Everyone was always pleasant and helpful. I recently had the need to take my mother's cat to see Dr. Greg. He was incredibly kind and understanding. His staff was also very kind, professional, and helpful. Kitty will be making a full recovery. Thank you everyone!! I will happily continue to take all my pets to this clinic. They have my highest recommendation! read more

Lancaster Pet Clinic - As a kitten - Veterinarians Near Me - Lancaster, California

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I needed to get my Peanut in to get his ears checked. We've been traveling for a few months and I could tell he was uncomfortable. They were able to take us right away and gave my sweet boy the care he needed. read more

Simon's vet Dr. Greg sent these when he heard about Simon. Lancaster Pet Clinic and the entire team are so loving and compassionate. Thank you Dr. Greg. read more

Lancaster Pet Clinic - Simon Wilhelm - Veterinarians Near Me - Lancaster, California

I took my dog here for about 1.5 years during our stay in the AV. There are not a lot of options in the area and Dr. Greg was the best choice all things considering. He is attentive, kind, and good for the usual routine check ups. When it came to things beyond regular check ups it was out of his scope so we went to Pasadena and San Fernando for more specialized things per his recommendation. I appreciated the honesty in admitting he was unable to treat rather than upsell us on more visits to him. As for the staff, they are hit or miss. There is a front desk person that is not very pleasant and it is not just a once or twice incident - she is what I would call a repeat offender. Not very friendly, minimal niceties, impatient. When working in a veterinarian's office there is a degree of compassion and level of customer service one needs. You are dealing with people's sick pets, after all - have some manners. If you are unable to smile or practice basic manners then maybe this is not the right career for you. So disappointing. The nail trim prices are insane. It comes out to 43 dollars + but on the bill it says the trim itself is $21. I asked why is it more than double and was told that when you call to book a nail trim, the trim is 21 and the additional is to book the nail tech. It is the most ridiculous thing ever. I took our dog there and paid this ridiculous price because we don't have better options in the area. These are more than LA and NYC prices and unacceptable, guys. So sum it up, I recommend this clinic if you need to take your pet in for routine check ups, updated shots, etc. I think Dr. Greg is a nice man and hope he takes some of the things I wrote into consideration for growth. Your staff is the face of your business; the first thing the owners' of your patients see and they deserve better customer service. The nail trim price is befuddling and way too high for the area - I can see why some other reviews accused your clinic of hidden fees or being greedy/sneaky. Hopefully this misstep can be remedied. Some honorable mentions: Sammy is another front desk person (that we always hope to get to deal with when we are there) and is wonderful. She is knowledgable, empathetic, patient and overall just a great person. Ryan is one of the vet techs and is one of the most caring techs we have worked with hands down. Thank you for comforting our elderly disabled dog and giving him the best care. read more

Dr. Greg is amazing and really treated my baby well. He found the problem after going to 3 others that could figure it out. The staff called and checked in on our little one to see how she was doing. They really know how to make you and your babies feel loved. read more

Lancaster Pet Clinic - Veterinarians Near Me - Lancaster, California

Don't let them use the gel for a dog's ear infection. Very expensive and ineffective.

Dr. Greg is amazing! His staff is so caring! They are the best! Always accommodating and truly care about your animals!!! Love, love. Love Lancaster Pet Clinic!!! read more

Please make appointment before you go otherwise you will waste ur time. Price was decent if your pet needs to see the doctor there will be additional charge unless you go there for some vaccinations. read more

I'm VERY particular when it comes to choosing veterinary care for my pets. The establishment has to be clean, compassionate, and competent. Lancaster Pet Clinic checks every box. The whole staff is friendly, knowledgeable and professional. Dr. Greg obviously cares about his patients, which is evidenced by his gentle, no-rush approach. He also makes sure your questions and concerns are addressed. during the exam, leaving you assured that the best care will be provided for your pet. I'm so incredibly grateful to have found this clinic, knowing my fur babies are in good hands . Much appreciation and thanks to everyone there! read more

I've been taking my dog here for the last 3 years because it's the most reviewed place in Lancaster and this is what I'll say -- this is the most money hungry vet I've ever come across. After Covid peak, I took my dog in for a checkup and the vet wouldn't even touch her. Had me opening her mouth, checking her joints, etc. Asked me what I saw, I told them and then he said welp, she looks good. Charged me $60... come to find out when I took her somewhere else that she had joint issues and needed meds. They also charge $50 to get my dog's nails trimmed (yes, I get it. She needs to be held down).. found another place that only charges me $30 to do it.. and they actually clip her nails. The last two occasions I took her to this vet, the vet techs forgot her Dewclaws.. OH and don't let me forget, they charge you a $20 hidden fee for making your appointment over the phone because it "takes the vet tech's time".. give me a break guys. After Hurricane Hilary, I called because I found 4 3-week old feral kittens in the storm.. wanted to take them in for checkups and meds. They were going to charge me $58 per kitten for a checkup... I found another vet closer to LA that would only charge me for meds and is willing to help me TNR the colony. This was the nail in the coffin for me, I'm not taking my dog here ever again. read more

I've been coming to this vet office the last few years and they were always accommodating to try to get my dogs in when there has been a problem but in the last 3 months this isn't the case. Our older dog had a skin tag that ripped off and he kept bleeding on and off we called on day 2 of his bleeding and explained the situation they told me the couldn't see him for over a week later then our younger got a major cut on her shoulder area once again i called because this their vet and the other place charged me $2200 to take care of the older dog and told nope they couldn't see her they are all booked up for the next 3 days so went to the other vet got an appointment same day and she had to have stitches and drains put it time to find a new vet who will see your animal when the problem is happening read more

This is the regular clinic for two of my six dogs. They have done a great job managing chronic conditions in both of these dogs one for the eye and other other pancreatic inflammation. I appreciate the fact that they called in two prescriptions for my dog which was time consuming for them and they did not make money from that. The clinic is extremely well run, clean and they actually listen to you. I love Dr. Greg and the techs. I wish they were open more hours but I understand that burnout is real and that they are probably there longer hours past their posted hours. This is really only one of two regular clinics in the AV that I am comfortable taking my pets to. I generally do whatever they recommend because Dr. Greg will tell me if something is not necessary. That is rare in vet medicine these days. read more

One of the hardest day was made a bit easier by the staff of this clinic! They did everything possible to make us all comfortable including our dog. We had brought one of her dogs beds in so she could pass in that and the Dr. Got down on the floor to give the shots. He really does more than his job! Just wish I would have found him years ago! Such a kind gentle man who really loves pet! read more

Lancaster Pet Clinic - What they did on the door for us!! - Veterinarians Near Me - Lancaster, California

The Doctors and staff are exceptional! We have been consumers for a number of years and can't imagine going anywhere else.

Friendly, caring staff. My dog loves visiting the Vet's office. The veterinary has always been helpful and friendly.

Everyone was so nice! I forgot the doctors name but he was great. I have a rescue and she's afraid of strangers, and he was the best w her! He literally sat on the floor with her to examine her and make her feel comfortable. Literally so sweet! read more

From the moment we called to make an appointment to the moment we left the clinic, we felt very well attended and cared for. The nurses and doctor were all so kind and sweet with our shy pup. I've visited many vet clinics and this was by far one of the best and warmest I've ever been to. If we weren't moving out of the area, we'd definitely make this one our permanent clinic. read more

I am so upset with this veterinarian. I brought my dog in because he was not feeling well. We depend on the veterinarians knowledge and trust them. That was my first big mistake that I trusted him. They took all kinds of test and charged me almost $1000.00. Dr. Greg told me that my dog had a few issues with his health and told me he was going to be alright. I took my dog home and he died the next night. No condolences. All he did was be very rude and wanted to argue with me. Stay away from this veterinarian if you care about your babies. read more

Lancaster Pet Clinic - My little baby boy Goffy - Veterinarians Near Me - Lancaster, California

I love this place, I went to get an estimate for my 2 kittens to get neutered and Laura was very kind and knowledgeable with the process and price. She's amazing, her personality is inviting and the place itself is homely. In love that the doctors are husband and wife, and both have a passion on pet care. I was going to search for different veterinarian clinics, but I'm happy i came here first. read more

Our little Shih Tzu Charco he had Stage 4 Renal failure. His poor kidneys weren't working and toxins starting to build up his little body. We had to make that dreaded decision. We didn't want him to suffer. Dr. Greg Gallegos set up a room where we can be with our little boy. We held, rubbed him, and told him how much we loved him as he crossed the Rainbow Bridge. He's in a better place now with his brother Biscuit. Now they can romp and play like before. Until we meet again, you will always be in our hearts and we have fond memories of you two. It never gets easier always leaves a big hole in our hearts. We will always love you We want to thank Dr. Greg Gallegoes for taking care of our boys over the years. Thank you for the flowers. Thank you for being there to help comfort our beloved Charco and us. Thanks again read more

Lancaster Pet Clinic - Veterinarians Near Me - Lancaster, California

vanessa the front receptionist has ZERO customer service. She rescheduled my appointment for today only for me to show up and got turned away saying that i didn't have an appointment . I was explaining that she booked my appointment and i even missed a day of work to make it to my appointment and with zero consideration she kept denying she booked me an giving me a lot of unnecessary attitude! never once apologized or tried to accommodate the mistake on her behalf definitely not returning here read more

This pet clinic has been AAAAAMAZING! The best I've ever been too. They definitely put your pet first. They needed to draw blood from my pup and she wasn't being cooperative and they sent me home to let her rest and not be so stressed out. That alone made me realize how amazing they are. I was able to go in the exam room too which makes me more comfortable. I've been to a clinic that sounds like toys r us.... And they wouldn't allow me in. I didn't even get to talk to the doctor. Was a horrible experience. But PLEEEEASE bring your pets here. They truly are an amazing staff. All of them have been so kind to me and to my little pupperoni. They even get on the floor and play with her. You guys are the best. read more

I have taken my dogs and cats here for many years. The staff and doctors are very caring, knowledgeable, and helpful. They understand pet parents' worries and do everything with compassion. I highly recommend. read more

Do not go here if you care about being treated properly. I brought my dying cat in, and didn't want my kids to hear everything so the wife went in first. When I go in with a couple of questions a minute later, the doctor spend the first two minutes complaining to me how I should been there a minute before so he didn't have to repeat himself. Rude. Didn't care at all about my pet, didn't care about my distress, or how I don't want to expose my little kids to talk about death. I walked out. This place cares more about their precious schedule and their comfort than your dying pet. read more

I am so glad I found this vet. I was desperate to find help for my fur baby who didn't receive the help he needed at another vet in Palmdale. He was given the heart medication he so desperately needed and is now doing so much better. Dr. G explained everything to me in detail and allowed me to ask questions without hurrying me up. The staff is so pleasant and helpful with my needs. Thank you from the bottom of my heart! read more

Lancaster Pet Clinic - My fur baby, Crue. His heart is doing better now! - Veterinarians Near Me - Lancaster, California

Everyone cared for my baby as if she were their own. Staff was nothing but sweet and comforting during my pet emergency. The receptionist Zaneta and tech Deborah were probably the sweetest people I've met at a vet clinic. Dr. Munoz did amazing and this was all when I had to stay after hours. read more

As a former RVT, I am very impressed with this clinic. I cannot always afford to bring my pets here but when I can, I do. I would rate Dr. Greg as an excellent diagnostician for internal medicine issues. He is very thorough, and provides clear explanations. I recently brought my dog in and she will probably be having an ultrasound. My regular vet wanted me to go to Woodland Hills but I found out he has a specialist come in to do ultrasound. There are no practicing board certified vet specialists in the Antelope Valley, so it is a huge advantage to be able to have this done for my dog. His staff member, Sammy was incredibly thorough in taking a history over the phone. I don't think I've ever had such a thorough and professional history done on my pets. I've had hit or miss experiences at other clinics in the AV, although Palmdale Vet Hospital is also very good. I am worried about what happens when these small vet clinic owners retire and we are left with mainly corporate veterinary medicine. For the person, Salvi, accusing this clinic of racism, I have several friends and acquaintances of color who bring their pets here with no complaints. read more

The entire staff are very kind and professional people. My 4 month old puppy did great with exam and vaccines.

Not being able to renew my dog's medication without an annual check up I was obligated to take my dog in for blood work. They take my dog in and while I'm waiting the Vet calls me to ask what medication he's on (My boys got Cushing's disease) so I tell him and then asks for dosage I say I'm not sure but it's the same it's always been; he's been on these meds a year now. This idiot then says "I can't do anything without knowing the dosage" I then ask how are you his vet and don't know his dosage is there no paperwork? Do you not keep documentation of your customers pets treatment? Again he's here for blood work so I can get medication approval and possibly a dosage change. He goes on to say that he asks for dosage because pet owners like to give their pets more doses of meds so he needs to make sure of the dosage. Why would I give my pet more doses of a very expensive medication for a disease he can live with - without any meds at all!? So I tell this dimwit vet I'm not giving him more doses I'm giving him the dosas I'm supposed to give him in the frequency according to his prescription. Then he asks how have I been getting the meds in the first place and proceeds to accuse me of illegally obtaining pet medication. I couldn't believe what I was hearing; all of this from just wanting to get meds for my boy so he can live the rest of his life comfy, I guess because I'm Brown I have to be involved in some kind of pet meds smuggling cartel ring conspiracy. Wait it's not over... So after him not knowing the dosage, not being able to proceed, accuses me of pet med smuggling, and pet med overdosing; He tells me "if you want me to evaluate your dog it's going to be my way not your way" Uhh guy doesn't even have a file on my dog and he's been going for a year!!! His way?? I told him give me my dog back now. He said "you're out of control pay your bill and go somewhere else" Yeah, you're telling me. I was charged $55 for a physical I didn't request and that I absolutely did not pay for and got out of there. If you're coming here keep a copy of all paperwork because they won't, Most already do as I, but just know if this "vet" asks you for info on your pet it's because he has no clue and really needs to know. Side note: If you're Brown or Black be just a tad bit vigilant about your pets health and billing something tells me he's never accused any white customers of pet med smuggling. Can't say much about the staff but the lady who set up my appt you know who you are YOU are the sweetest, nicest, most polite and one of the most professional person I've met the one star we have to put is to her. read more

Lancaster Pet Clinic - Ask questions, check bills, keep all paperwork, inspect and observe pet after visiting this Vet. - Veterinarians Near Me - Lancaster, California

If you're looking for a warm and fuzzy vet for your beloved pets! This is the place for you! I've been taking my sweet cocker spaniel Penny here for her preventative treatments such as dental cleanings, vaccinations and ear infections for the past 5 years and the staff and Dr. Greg have always been professional, helpful and friendly but most importantly compassionate and gentle with my furbaby. I highly recommend this veterinarian clinic. read more

You guys are full of fucking lies I was on hold for 30 fucking minutes at check out time because your receptionist Sammy had her head up her ass she then stated that not all vaccinations were due however the last lady I spoke with over the phone stated that all vaccinations were due and I did not rev my engine you dumb shit my car battery was dead you vets are fucking idiots I hope karma bites you in the ass know your facts before opening your mouth you dumb fucking weasels again nothing but a bunch of incompetent, negligent, egotistical people no wonder no apologies were given your staff is all the same you all have noses pointed way up in the air siting up on your high horses hope you all get nose bleeds real soon!!! read more

I took Kitty in to have a facial abscess lanced. She had been in before for her vaccinations. The abscess was flushed out, was treated with an antibiotic, a drain was put in, and a laser treatment was done for pain. No pain meds were needed and Kitty recovered fast with no apparent discomfort at all. The price was reasonable and the folks there are supportive like at a regular hospital. read more

Their hospitality is great I have no complaints there but their prices are a lot more than most. They want ed to charge me $116 plus an appointment fee for 5 shots where as other clinics were charging $10 per shot which came out to $50-$60 no fee. However, they were nice enough to look over some photos of my dogs ears and save me an office visit which was very nice of Doctor Greg. Update: My dog has been on antibiotics for 9 days and still has a bacterial infection in fact it's gotten worse. I called today to ask when I could bring her back in and they told me I would have to pay for another office visit fee and new set of medications because the doctor has to take time out of his day to see her...? Second update: Now 5 days later still haven't heard from anyone after they said I would be getting a call back. I'm shocked that this clinic has such positive reviews. My dog was prescribed the wrong medication and the doctors are guessing as to what the dog has instead of taking a culture and determining what it really is. I can't justify taking my dog here ever again this place is purely awful. read more

Really enjoyed This pet clinic. The Vet, I forgot his name, gave me some insights on my Dog and as well what he needs. I really did feel comfortable coming here especially since I am new to the area. read more

Nothing but positive things to say about Doc G. The office itself is very clean and the staff has always been so pleasant to work with. We first found Doc G when my maltese hurt her back. You can tell he truly loves animals. Cindy, my maltese, was so scared when she first got there but the doctor took the time to get to know her. By the time he did the actual exam she was very trusting of him. The xrays didnt take that long to do and he explained everything to us. With steriods and pain killers she got better. That was a couple of years ago. Cindy has currently passed due to old age but we still take the other dogs there. Great vet. read more

Lancaster Pet Clinic - Cindy loved Doctor G. You fixed my back!! - Veterinarians Near Me - Lancaster, California

I just got a call from Andrea at Lancaster pet clinic. We had taken our dog, Lulu in to see the vet about two weeks ago and she was calling to see how our Lulu was doing. Who does that anymore? How awesome is that! read more

This place is the best vet I have ever been to. They really truly care and have specials or discounts on specific things (X-rays, bloodwork, etc). They also have a recommendation to an emergency clinic if something happens during non-office hours. This is the ONLY place I have ever felt comfortable with my dog being put out for a procedure. He's so tiny and it made me so nervous. They reviewed EVERYTHING (and I mean everything) in great detail before and after. They also called me to let me know when his procedure started, as soon as it ended, and when he felt better just so I would know. They really understand that your pets are your babies. Other than the procedure the standard vet visits (shots, yearly check-up, etc) are all good too. They try to make sure you don't wait long, offer your pup treats, listen to all of your concerns, etc. Our family pet had to be put down and they light a candle so everyone knows that some people are saying goodbye- so considerate. Also, they have portraits with their pets hanging and cards for a discount if you want them done too. Our family pet was very sick for awhile and got an infection when a different vet pulled teeth and didn't actually take care of her or care about her progress and it changed her life negatively. We then asked around and got this vet. While she was being treated here and people around town knew she was sick they would ask who our vet was and we would say the vets here/this office and people would say, "oh, they're the best." We have a close family friend whose yorkie was bit by a rattlesnake and the vets here saved him (miracle!). I can guess not every experience is as positive depending on your needs, but I have nothing but positive things to say. Thank god I found them. read more