Smith Veterinary Hospital

(147 reviews)

Can't thank this vet enough for how amazing they were on the day I put my pup down. Everyone was…read morekind they gave us lots of time to spend with him. Explained the process and held his body till someone could pick it up. They squeezed us in on a very busy day so there was a wait but it meant a lot to spend those extra hours with him.

Worst vet ! They refused to help someone's cat who had a…read moreurinary block. They refused payment from someone that wanted to help the lady and her cat

911 Vet Care

4.3

(351 reviews)

This is an amazing facility. The staff are so helpful and attentive. They got me in for an…read moreemergency surgery 10 minutes before closing and stayed late until my baby was recovering and ready to go home. I can't express enough how grateful I am that they were able to get us in so quickly and help get my baby on the road to recovery.

Hands down our go to vet for emergencies. I've taken a pup here from accidental poisoning called…read morethem and told them we had an emergency and they took the pup into critical care all within a 15 minute time span. They induced vomiting right away and took great care of our furry friend. He's now doing great with his family, no neurological damage and is living his best life! I've also taken a foster kitten here where they provided him with great kitten food and excellent care tips.

Sears Veterinary Hospital

(103 reviews)

Dr. Q is Awesome She was very attentive and showed genuine…read moreconcern for my little guy Theodore. She took her time with us and explained everything very calmly and she made me feel heard. My Theodore was very comfortable with her and so am I. We will definitely be going back to see her for his upcoming wellness check ups. I would also like to add the 3 ladies at the receptionist desk, Mya and Laura I didn't get the 3rd ladies name but they are the kindest and sweetest. Thank you ladies for welcoming us with so much kindness. Dr.Q gets a 10 out of 10

I had such an amazing experience with this veterinary clinic! The entire team was incredibly kind,…read moregentle, and patient with my puppies. They treated them with so much love and care that it immediately put me at ease. They even surprised me by sending us home with adorable holiday photos of each puppy such a thoughtful touch that truly meant a lot. Little details like that show how much they genuinely care about their patients and their families. I'm so grateful for the wonderful service we received, and I'm happy to say this will definitely be our go-to vet from now on. Highly recommend!

AV Veterinary Center

3.1

(523 reviews)

I've been bringing my baby to AV Veterinary Center for a while now, and while the wait times can…read moredefinitely test your patience, the quality of care is what keeps me coming back. One thing I really appreciate is how honest the veterinary team is. I never felt pressured into unnecessary procedures, medications, or expensive add-ons. They took the time to explain my options and focused on what was actually best for my pet, which gave me a lot of peace of mind. Most importantly, they treated my baby with kindness and made sure they felt as comfortable and cared for as possible. I also like that they offer after-hours emergency services. While there is an additional cost, it's reassuring to know that help is available when something unexpected happens. A little tip for fellow pet parents: sign up for their text messages! They occasionally send out deals and discounts that can help offset some of the costs. No place is perfect, and I do wish the wait times were shorter, but the compassionate staff, transparent recommendations, and genuine care for their patients make the extra time worthwhile.

They will give you an over-high price, 6K, and then say, "For the slim price of #$$$ we can…read moreeuthanize." I watched as the staff went from pet owner to pet owner with the same game. The terrified looks were heartbreaking as families discussed how they were going to come up with the money to save their pets. None of this was done in a private room. I left and went to Mission Animal Hospital and paid $1900 for the same treatment. 4K less, minus the mind F#$@ games Stay Away!

A Better Way Pet Care

4.8

(51 reviews)

This is my favorite pet place for my trail dog! The staff is very knowledgeable and are always…read morefriendly, they really treat my like family and help in all the questions I have. They have truly made my pet ownership an amazing experience. Keep doing great!

This place is closed now they have moved to online deliveries now. Google maps still shows as the…read morebusiness open

Palmdale Veterinary Hospital

(509 reviews)

I just wanted to say thank you to everyone that works at this Veterinary. From the receptionist to…read morethe staff in the back and the Veterinarian everyone is great. They are very professional, and friendly. The clinic is always clean, the rooms are clean too. We had to put our doggie down and they were so understanding. They understood that Shadow was a member of our family and made sure we had time to process the whole procedure and say goodbye at our time. It's still so hard to deal with him not being here but Palmdale Vet helped us get through it. They made sure we had a big enough room for the whole family and they did as we wished and when we wished. Thank you all

I recently moved to the Antelope Valley and was looking for a veterinarian closer to home. After…read morereading Yelp reviews, Palmdale Veterinary Hospital seemed like the best choice based on its high ratings and positive feedback. Over the past two months, I've been here approximately 6-7 times with our three dogs for exams, vaccines, and an unexpected surgery for my mom's dog, whom I also recommended to this hospital. The surgery itself went well, and the cost was actually very reasonable considering the procedure. Unfortunately, my experience with the customer service has been consistently disappointing. The wait times have been long at nearly every visit. I understand that emergencies happen, but what concerns me more is how clients are treated by the front office staff and office manager. They often come across as dismissive, lacking compassion, and sometimes even condescending. Instead of simply relaying information, they sometimes seem to offer medical explanations that should really come directly from the veterinarian. When I asked to speak with the veterinarian to clarify questions about my dog's care, I was repeatedly routed through several staff members before getting any answers. That process was frustrating and unnecessary. After my mom's dog's surgery, I expected a little more compassion and guidance. Instead, it felt like we were rushed out the door. We received only limited explanations about medications, dosing schedules, and post-operative care. The focus seemed to be on scheduling the next appointment rather than making sure we understood how to care for our pet at home. When we asked why another appointment was necessary, the only explanation given was, "The doctor said so." During one visit, while waiting for my pet, there were three employees at the front desk, yet no one acknowledged me for about 20 minutes. Even after finally checking in, I continued waiting without any updates. Because this has happened repeatedly over multiple visits--not just once--I don't believe these are isolated incidents. The veterinarians appear knowledgeable, and the pricing has been fair. However, the front office is often the first and last interaction clients have, and unfortunately, it leaves a negative impression. I genuinely hope management addresses the customer service experience because I would like to continue bringing my pets here. As it stands, though, I am considering taking my business elsewhere unless I see meaningful improvement.

Antelope Valley Animal Hospital

(142 reviews)

On June 2, 2026, I requested email copies of the lab results for our female cat, Goldie. We paid…read more$200 for these tests and urgently need them to compare against current labs, as Goldie is very sick with FeLV and time is of the essence. After a full week passed with zero response to my email, I called the office. The receptionist informed me that the doctor had to approve the release of the reports, but promised she would follow up and someone would get back to me. It has now been three weeks since my original request, and I have still heard absolutely nothing. Withholding medical records that a client has paid for--especially when dealing with a critically ill pet--is unprofessional and deeply disappointing. We trusted AV Animal Hospital with Goldie's care, but their complete lack of follow-through and communication during a stressful time is completely unacceptable. I would think twice before bringing a sick pet here if you expect timely access to their medical history.

Coming here to get a second opinion has probably extended our dog's life, or at least improved its…read morequality. We'd had a big blood panel run by our previous vet to monitor an ongoing issue, and also to see what else might be going on, because we could tell that something was off. Previous vet said everything was within normal range. Well, no. Dr. Burch looked at the test results for a minute and spotted a value that was very not normal. Now we have a way to follow up and provide our girl with care, and our family is grateful.

Quartz Hill Veterinary Clinic

(108 reviews)

We recently moved here from the Bay Area and was in search of a new Vet. I went with my gut &…read moreQuartz Hill Vet Clinic 10/10 highly recommend. The whole care team, front office, vet techs and Dr. Bloom were exceptional. So grateful!

Very professional office Dr.was very caring. Office called…read morethe next day after procedure. To check on Spike the dog. Happy with their service. All the people very nice.

Palmdale Veterinary Hospital

(509 reviews)

I just wanted to say thank you to everyone that works at this Veterinary. From the receptionist to…read morethe staff in the back and the Veterinarian everyone is great. They are very professional, and friendly. The clinic is always clean, the rooms are clean too. We had to put our doggie down and they were so understanding. They understood that Shadow was a member of our family and made sure we had time to process the whole procedure and say goodbye at our time. It's still so hard to deal with him not being here but Palmdale Vet helped us get through it. They made sure we had a big enough room for the whole family and they did as we wished and when we wished. Thank you all

I recently moved to the Antelope Valley and was looking for a veterinarian closer to home. After…read morereading Yelp reviews, Palmdale Veterinary Hospital seemed like the best choice based on its high ratings and positive feedback. Over the past two months, I've been here approximately 6-7 times with our three dogs for exams, vaccines, and an unexpected surgery for my mom's dog, whom I also recommended to this hospital. The surgery itself went well, and the cost was actually very reasonable considering the procedure. Unfortunately, my experience with the customer service has been consistently disappointing. The wait times have been long at nearly every visit. I understand that emergencies happen, but what concerns me more is how clients are treated by the front office staff and office manager. They often come across as dismissive, lacking compassion, and sometimes even condescending. Instead of simply relaying information, they sometimes seem to offer medical explanations that should really come directly from the veterinarian. When I asked to speak with the veterinarian to clarify questions about my dog's care, I was repeatedly routed through several staff members before getting any answers. That process was frustrating and unnecessary. After my mom's dog's surgery, I expected a little more compassion and guidance. Instead, it felt like we were rushed out the door. We received only limited explanations about medications, dosing schedules, and post-operative care. The focus seemed to be on scheduling the next appointment rather than making sure we understood how to care for our pet at home. When we asked why another appointment was necessary, the only explanation given was, "The doctor said so." During one visit, while waiting for my pet, there were three employees at the front desk, yet no one acknowledged me for about 20 minutes. Even after finally checking in, I continued waiting without any updates. Because this has happened repeatedly over multiple visits--not just once--I don't believe these are isolated incidents. The veterinarians appear knowledgeable, and the pricing has been fair. However, the front office is often the first and last interaction clients have, and unfortunately, it leaves a negative impression. I genuinely hope management addresses the customer service experience because I would like to continue bringing my pets here. As it stands, though, I am considering taking my business elsewhere unless I see meaningful improvement.

AV Veterinary Center

3.1

(523 reviews)

I've been bringing my baby to AV Veterinary Center for a while now, and while the wait times can…read moredefinitely test your patience, the quality of care is what keeps me coming back. One thing I really appreciate is how honest the veterinary team is. I never felt pressured into unnecessary procedures, medications, or expensive add-ons. They took the time to explain my options and focused on what was actually best for my pet, which gave me a lot of peace of mind. Most importantly, they treated my baby with kindness and made sure they felt as comfortable and cared for as possible. I also like that they offer after-hours emergency services. While there is an additional cost, it's reassuring to know that help is available when something unexpected happens. A little tip for fellow pet parents: sign up for their text messages! They occasionally send out deals and discounts that can help offset some of the costs. No place is perfect, and I do wish the wait times were shorter, but the compassionate staff, transparent recommendations, and genuine care for their patients make the extra time worthwhile.

They will give you an over-high price, 6K, and then say, "For the slim price of #$$$ we can…read moreeuthanize." I watched as the staff went from pet owner to pet owner with the same game. The terrified looks were heartbreaking as families discussed how they were going to come up with the money to save their pets. None of this was done in a private room. I left and went to Mission Animal Hospital and paid $1900 for the same treatment. 4K less, minus the mind F#$@ games Stay Away!

North Valley Veterinary Center

3.6

(300 reviews)

Brittney was so kind and took her time with me to help me understand exactly what was happening. I…read moregenuinely appreciate her transparency, thoroughness, and the time she spent with me. Had a long wait but it was worth it with the customer service and care that we received today. Thank you north valley vet!

I want to take a moment to thank this place and its staff. They are amazing and great with your pet…read moreand give you good Information and they don't rush you in these moments. Also I want to thank the doctor for thinking about my pet and my boys that wer present and didn't make it a bad experience. I had had to be put down but they made her comfterble during the process.

Pet Check Engine Animal Hospital

4.5

(159 reviews)

First pet animal hospital ive been to up here I am originally from the San gabriel valley so ive…read morebeen to hospitals around here and this is a really good place, they work with you and have payment plans as well

We had been here once before and had an OK experience. This is definitely one of the places that is…read more"overly cautious " or prefers to give you the higher end treatment option to support their finances. This most recent time, we took our dog in because we couldn't get an appointment at our regular vet. They had the same day regular appointment. Our dogs face had swollen instantly. We weren't sure if it was a snake bite or a bug bite. Or something with salivary gland. First and foremost, the girl at the desk was quite rude. Not the type of person you would want on your front lines of customer service. They did all the proper steps except for not doing a blood smear test to test for venom. The doctor kept saying this is what she thought it was, but she was not doing the test to see if there was venom. She did do an aspiration test. Which had to get sent out so we waited for that. But unlike most vets who would treat that procedure as surgical and shave the area in which they are extracting from. They just chose to stick the needle in and extract. In the meantime, she recommended overnight hospitalization and doing the anti-venom treatment. The anti-venom treatment is not cheap, plus they wanted to charge us almost $1000 to hold her in a facility overnight, where there was no staff. The specific line item for staff was $500. And there was no one there overnight only one check in at midnight. This is robbery. There are really great options in the area, but this is not it. I've learned from one of the other vets in the area that the number one mission for a veterinarian is to be of service. That is not this place. We see so much price gouging from various businesses like this. There are much better options in terms of customer service, fairness of pricing and treatment recommendations, and professionalism. I went and got a second opinion and then saw my regular vet. It's also nice to work with places who will instantly send you the medical paperwork via email and stay in communication with you via text. You don't get that at pet check engine. I do not recommend.

Boulevard Veterinary Hospital

(147 reviews)

Can't thank this vet enough for how amazing they were on the day I put my pup down. Everyone was…read morekind they gave us lots of time to spend with him. Explained the process and held his body till someone could pick it up. They squeezed us in on a very busy day so there was a wait but it meant a lot to spend those extra hours with him.

Worst vet ! They refused to help someone's cat who had a…read moreurinary block. They refused payment from someone that wanted to help the lady and her cat

Sears Veterinary Hospital

(103 reviews)

Dr. Q is Awesome She was very attentive and showed genuine…read moreconcern for my little guy Theodore. She took her time with us and explained everything very calmly and she made me feel heard. My Theodore was very comfortable with her and so am I. We will definitely be going back to see her for his upcoming wellness check ups. I would also like to add the 3 ladies at the receptionist desk, Mya and Laura I didn't get the 3rd ladies name but they are the kindest and sweetest. Thank you ladies for welcoming us with so much kindness. Dr.Q gets a 10 out of 10

I had such an amazing experience with this veterinary clinic! The entire team was incredibly kind,…read moregentle, and patient with my puppies. They treated them with so much love and care that it immediately put me at ease. They even surprised me by sending us home with adorable holiday photos of each puppy such a thoughtful touch that truly meant a lot. Little details like that show how much they genuinely care about their patients and their families. I'm so grateful for the wonderful service we received, and I'm happy to say this will definitely be our go-to vet from now on. Highly recommend!

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4 reviews that are not currently recommended

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Mike S.

0

3

0

14 years ago

Five paws up from this reviewer! My husband and I have been coming to Smith Veterinary Hospital for over twenty years now. I have to say we have ALWAYS received excellent, compassionate care from the staff and veterinarians there. I have recommended their services to a number of our friends and they are now happy customers too! Dr. Flynn is marvelous and has always taken the time to explain all possible treatments for problems, makes great health maintenance suggestions and gives very through wellness exams. Our dogs have lived long, healthy lives thanks to Smith Vet. They have been with me through two sad good-byes for my scotties (who by the way lived 12+ years under their excellent care!). I hope that readers will give Smith Veterinary Hospital a try. If you don't, I can say that you will probably miss out on some of the best veterinary care the Antelope Valley has to offer. I wouldn't take my pets anywhere else (and I tried a couple of other vets before I found Smith)! read more

Amy P.

476

1

0

10 years ago

After taking multiple animals of mine to this vet for over 15 years, the new male vet was beyond rude to me and was borderline abusive to my dog. He took my dog away from me to the back and I heard yelping from my dog who never yelps! If you don't love dogs, don't be a vet. We will NEVER go back there. It is an absolute shame because the office people are wonderful. I would NOT recommend this place if you love your animals. read more

Paula G.

1

7

0

12 years ago

Smith Veterinary Hospital sent me a letter that said I caused their office stress ~ and now will deny me access to their services ~ I would never take my dog back there anyway ~ they almost killed her! ~ my dog is a certified Anxiety Dog ~ I will be seeing my doctor for this incidence ~ and will obtain a Lawyer to receive dollars spent ~ read more

D S.

3

15

17

13 years ago

As a past employee of the amazing hospital, let me just say that I continue to take my pets here even though I work at another veterinary hospital. I know that my little poodle is in the best hands when he is there. Keep up the great work. I miss you all very much. You never know when your dog may eat Tylenol ! read more

Smith Veterinary Hospital - vet - Updated August 2026

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Antelope Valley Animal Hospital

(142 reviews)

On June 2, 2026, I requested email copies of the lab results for our female cat, Goldie. We paid…read more$200 for these tests and urgently need them to compare against current labs, as Goldie is very sick with FeLV and time is of the essence. After a full week passed with zero response to my email, I called the office. The receptionist informed me that the doctor had to approve the release of the reports, but promised she would follow up and someone would get back to me. It has now been three weeks since my original request, and I have still heard absolutely nothing. Withholding medical records that a client has paid for--especially when dealing with a critically ill pet--is unprofessional and deeply disappointing. We trusted AV Animal Hospital with Goldie's care, but their complete lack of follow-through and communication during a stressful time is completely unacceptable. I would think twice before bringing a sick pet here if you expect timely access to their medical history.

Coming here to get a second opinion has probably extended our dog's life, or at least improved its…read morequality. We'd had a big blood panel run by our previous vet to monitor an ongoing issue, and also to see what else might be going on, because we could tell that something was off. Previous vet said everything was within normal range. Well, no. Dr. Burch looked at the test results for a minute and spotted a value that was very not normal. Now we have a way to follow up and provide our girl with care, and our family is grateful.

Lancaster Pet Clinic

4.2

(149 reviews)

Wonderful! After an AWFUL experience at another local vet,…read more we learned of Dr Greg through friends. We could not have been happier with the cleanliness of the facility, the kindness of the staff, and the incredible doctor. This will definitely be where we will take all our babies in the future.

We too our furry baby girl there for help and after paying over $700 he comes in and tells us she…read moreonly had 3 days to live. That was July 21, we decided to get a second opinion and thank goodness we did she is doing great and had nothing to do with his results. I don't recommend this office.

Quartz Hill Veterinary Clinic

(108 reviews)

We recently moved here from the Bay Area and was in search of a new Vet. I went with my gut &…read moreQuartz Hill Vet Clinic 10/10 highly recommend. The whole care team, front office, vet techs and Dr. Bloom were exceptional. So grateful!

Very professional office Dr.was very caring. Office called…read morethe next day after procedure. To check on Spike the dog. Happy with their service. All the people very nice.

All Care Pet Clinic

(146 reviews)

I've had a great experience with this clinic up until today. The staff and vet techs are always…read morekind, and the environment is welcoming--my wife especially likes coming here. However, I'm really disappointed with how today was handled. My dog was spayed just 22 days ago, and we brought her in due to discharge when she urinates. I assumed this would fall under a recheck, but instead we were charged $75 for the exam (not even the usual $45), and the total visit ended up costing over $200. After already spending over $1,000 on the surgery, this felt excessive and honestly like we were being taken advantage of. Situations like this should be handled with more understanding and consideration--especially when it's related to a recent procedure they performed. To make matters worse, our regular doctor wasn't there (on vacation), and we were seen by a temporary vet, which made the experience feel even less personal. I still appreciate the kindness of the staff, but this experience left a bad impression. It shouldn't feel like it's all about the money, especially when clients are already investing so much in their pet's care.

Do not take your Frenchies here! They discriminate the breed and only tell you how they are a…read morenightmare breed. I should have known from the first visit I had a bad feeling but this office is close to our home. I bought their $330 puppy package did all of her shots and first year well care. I went today with a healthy dog to discuss her spay and left paying $72 with a laundry list of unnecessary procedures they want to perform on a healthy dog. Procedures they won't even do! I have no problem paying for necessary care that's medically necessary but not the money grab that this place is! Stay far away from here!

Palmdale Veterinary Hospital

(509 reviews)

I just wanted to say thank you to everyone that works at this Veterinary. From the receptionist to…read morethe staff in the back and the Veterinarian everyone is great. They are very professional, and friendly. The clinic is always clean, the rooms are clean too. We had to put our doggie down and they were so understanding. They understood that Shadow was a member of our family and made sure we had time to process the whole procedure and say goodbye at our time. It's still so hard to deal with him not being here but Palmdale Vet helped us get through it. They made sure we had a big enough room for the whole family and they did as we wished and when we wished. Thank you all

I recently moved to the Antelope Valley and was looking for a veterinarian closer to home. After…read morereading Yelp reviews, Palmdale Veterinary Hospital seemed like the best choice based on its high ratings and positive feedback. Over the past two months, I've been here approximately 6-7 times with our three dogs for exams, vaccines, and an unexpected surgery for my mom's dog, whom I also recommended to this hospital. The surgery itself went well, and the cost was actually very reasonable considering the procedure. Unfortunately, my experience with the customer service has been consistently disappointing. The wait times have been long at nearly every visit. I understand that emergencies happen, but what concerns me more is how clients are treated by the front office staff and office manager. They often come across as dismissive, lacking compassion, and sometimes even condescending. Instead of simply relaying information, they sometimes seem to offer medical explanations that should really come directly from the veterinarian. When I asked to speak with the veterinarian to clarify questions about my dog's care, I was repeatedly routed through several staff members before getting any answers. That process was frustrating and unnecessary. After my mom's dog's surgery, I expected a little more compassion and guidance. Instead, it felt like we were rushed out the door. We received only limited explanations about medications, dosing schedules, and post-operative care. The focus seemed to be on scheduling the next appointment rather than making sure we understood how to care for our pet at home. When we asked why another appointment was necessary, the only explanation given was, "The doctor said so." During one visit, while waiting for my pet, there were three employees at the front desk, yet no one acknowledged me for about 20 minutes. Even after finally checking in, I continued waiting without any updates. Because this has happened repeatedly over multiple visits--not just once--I don't believe these are isolated incidents. The veterinarians appear knowledgeable, and the pricing has been fair. However, the front office is often the first and last interaction clients have, and unfortunately, it leaves a negative impression. I genuinely hope management addresses the customer service experience because I would like to continue bringing my pets here. As it stands, though, I am considering taking my business elsewhere unless I see meaningful improvement.

Pet Check Engine Animal Hospital

4.5

(159 reviews)

First pet animal hospital ive been to up here I am originally from the San gabriel valley so ive…read morebeen to hospitals around here and this is a really good place, they work with you and have payment plans as well

We had been here once before and had an OK experience. This is definitely one of the places that is…read more"overly cautious " or prefers to give you the higher end treatment option to support their finances. This most recent time, we took our dog in because we couldn't get an appointment at our regular vet. They had the same day regular appointment. Our dogs face had swollen instantly. We weren't sure if it was a snake bite or a bug bite. Or something with salivary gland. First and foremost, the girl at the desk was quite rude. Not the type of person you would want on your front lines of customer service. They did all the proper steps except for not doing a blood smear test to test for venom. The doctor kept saying this is what she thought it was, but she was not doing the test to see if there was venom. She did do an aspiration test. Which had to get sent out so we waited for that. But unlike most vets who would treat that procedure as surgical and shave the area in which they are extracting from. They just chose to stick the needle in and extract. In the meantime, she recommended overnight hospitalization and doing the anti-venom treatment. The anti-venom treatment is not cheap, plus they wanted to charge us almost $1000 to hold her in a facility overnight, where there was no staff. The specific line item for staff was $500. And there was no one there overnight only one check in at midnight. This is robbery. There are really great options in the area, but this is not it. I've learned from one of the other vets in the area that the number one mission for a veterinarian is to be of service. That is not this place. We see so much price gouging from various businesses like this. There are much better options in terms of customer service, fairness of pricing and treatment recommendations, and professionalism. I went and got a second opinion and then saw my regular vet. It's also nice to work with places who will instantly send you the medical paperwork via email and stay in communication with you via text. You don't get that at pet check engine. I do not recommend.

North Valley Veterinary Center

3.6

(300 reviews)

Brittney was so kind and took her time with me to help me understand exactly what was happening. I…read moregenuinely appreciate her transparency, thoroughness, and the time she spent with me. Had a long wait but it was worth it with the customer service and care that we received today. Thank you north valley vet!

I want to take a moment to thank this place and its staff. They are amazing and great with your pet…read moreand give you good Information and they don't rush you in these moments. Also I want to thank the doctor for thinking about my pet and my boys that wer present and didn't make it a bad experience. I had had to be put down but they made her comfterble during the process.

Littlerock Pet Clinic