Great compassionate staff. Took care of my pup quickly and a reasonable affordable cost.read more

Amazing helpful staff! They got me in and showed genuine concern for my fur baby. Doctors were very…read moreknowledgeable! Would definitely recommend!

Took my dog in for an ear infection and the staff was amazing. The nurse was extremely kind and…read morecompassionate and truly made me feel so much better about the situation. We felt very cared for and will definitely be back.

We had been here once before and had an OK experience. This is definitely one of the places that is…read more"overly cautious " or prefers to give you the higher end treatment option to support their finances. This most recent time, we took our dog in because we couldn't get an appointment at our regular vet. They had the same day regular appointment. Our dogs face had swollen instantly. We weren't sure if it was a snake bite or a bug bite. Or something with salivary gland. First and foremost, the girl at the desk was quite rude. Not the type of person you would want on your front lines of customer service. They did all the proper steps except for not doing a blood smear test to test for venom. The doctor kept saying this is what she thought it was, but she was not doing the test to see if there was venom. She did do an aspiration test. Which had to get sent out so we waited for that. But unlike most vets who would treat that procedure as surgical and shave the area in which they are extracting from. They just chose to stick the needle in and extract. In the meantime, she recommended overnight hospitalization and doing the anti-venom treatment. The anti-venom treatment is not cheap, plus they wanted to charge us almost $1000 to hold her in a facility overnight, where there was no staff. The specific line item for staff was $500. And there was no one there overnight only one check in at midnight. This is robbery. There are really great options in the area, but this is not it. I've learned from one of the other vets in the area that the number one mission for a veterinarian is to be of service. That is not this place. We see so much price gouging from various businesses like this. There are much better options in terms of customer service, fairness of pricing and treatment recommendations, and professionalism. I went and got a second opinion and then saw my regular vet. It's also nice to work with places who will instantly send you the medical paperwork via email and stay in communication with you via text. You don't get that at pet check engine. I do not recommend.

They have taken amazing care of all of our fur babies for many years now. It's a little expensive…read morebut I imagine all pet care can be expensive.

I've had a great experience with this clinic up until today. The staff and vet techs are always…read morekind, and the environment is welcoming--my wife especially likes coming here. However, I'm really disappointed with how today was handled. My dog was spayed just 22 days ago, and we brought her in due to discharge when she urinates. I assumed this would fall under a recheck, but instead we were charged $75 for the exam (not even the usual $45), and the total visit ended up costing over $200. After already spending over $1,000 on the surgery, this felt excessive and honestly like we were being taken advantage of. Situations like this should be handled with more understanding and consideration--especially when it's related to a recent procedure they performed. To make matters worse, our regular doctor wasn't there (on vacation), and we were seen by a temporary vet, which made the experience feel even less personal. I still appreciate the kindness of the staff, but this experience left a bad impression. It shouldn't feel like it's all about the money, especially when clients are already investing so much in their pet's care.

Let me start this review off by saying that I have been bringing ALL of my pets and my family's…read morepets to Dr. David for 8 years now. He is the BEST veterinarian that you are going to find in Palmdale. The way he shows compassion and care to every single client AND patient is something most veterinarians do not do anymore. We recently needed to say goodbye to my sister's dog and the way Dr. David showed patience and compassion to my niece, who is on the spectrum, that moment made the process just a tad easier. He also helped my dog cross the rainbow bridge in January after being her veterinarian for EIGHT YEARS. The way Dr. David was affected is enough to show anyone the kind of quality care he provides. We truly love Dr. David and all his staff!

A routine surgery resulted in the loss of our dog. Do not, for the love of God, do not go here!…read moreThey only care about money! ALL of their services come in expensive packages. I hate this place. If you love your pets, DO NOT GO HERE!

Coming here to get a second opinion has probably extended our dog's life, or at least improved its…read morequality. We'd had a big blood panel run by our previous vet to monitor an ongoing issue, and also to see what else might be going on, because we could tell that something was off. Previous vet said everything was within normal range. Well, no. Dr. Burch looked at the test results for a minute and spotted a value that was very not normal. Now we have a way to follow up and provide our girl with care, and our family is grateful.

Thank you Dr. Dave & the entire Staff for taking such good care of Cleo! The only vet I will trust…read morewith my baby. She's had all of her vaccines done here as well as her spay & another scary operation that went perfectly. I was a hysterical wreck but Dr. Dave was so empathetic and called me to let me know everything went well as soon as her surgery was done. It's a month later and Cleo is healthier & happier than ever!

Staff is always so kind and caring when taking care of our pets…read more They have helped us with our pets passings and been very thoughtful.

From the reminder call to checkout the service was great! Dr Prieto was very knowledgeable and…read morecompassionate. The nurse Jayden was so wonderful with my dog Hershey. You could hear them in the back talking so loving to him. I will definitely go back!

everyone is amazing really helpfull, I had my Pom Miklo for 5 days as an in patient, everyone one…read moreof the nurse Nely she is wonderfull she took care of my baby, they were able to save his life I am so happy with the service and care we recieve, I had daily updates on him morning and night. Thank you for all you do

This place is terrible. I've been trying to get my dog's medical records for weeks. They keep…read moresaying they need the doctor who comes every two weeks to sign off. I've followed up multiple times. I have a feeling they overcharged and there aren't any x-rays (that they urged were needed). Every time I went back for follow-up visits, someone was there complaining and angry. One person was having the same issues as me, not receiving medical records. The owner was cursing at a customer and being very rude. They'll take your money quick, but the service is deplorable. Don't take your pet here. We ended up here because my normal vet was closed the day my dog was hurt, biggest mistake ever!

I cannot recommend this place enough! Having lived in a few different cities I will still make the…read moretrip to Palmdale to take Troy to Palm Plaza for his routine shots & nail trims. He's dog reactive & has a really hard time staying still to do literally anything so the patience and understanding the staff have with Troy is what keeps us coming back. They did such a good job when I took him to get neutered and have his teeth cleaned!

Love the staff and the doctors....Always caring and supportive of people and animals !!! Will…read morecontinue to bring any and all animals that are in my care here, couldn't be happier with PALM PLAZA!!! On a personal note........ went through a very horrific Christmas Eve putting our dog son down! This office made a very awful experience as painless as they could considering the circumstances. Also they did a suburb job with his remains and getting him back to us in a timely manner!!! Can say this will be a vet we have for life!!!

I have been going to this place for 3 years now. Very caring and professional. Highly recommend."read more

They make you wait in a cold room while the have your pet . They over book appointments.read more

Very compassionate Vet, Dr. David and vet techs! I brought my beloved 6 year old guinea pig who…read morewas very sick , and I just knew wasn't going make it. While trying to get his lab tests, he ended up passing. . They tried reviving him, but it was just his time. The Vet Dr David came in to break the news to me. He gave me a hug and they reimbursed the lab tests fees without me even asking I appreciated their efforts.

ROUTINE NEUTERING RESULTED IN THE LOSS OF OUR PET! DO NOT GO HERE!…read moreThese people will charge you thousands of dollars, cause complications from their terrible service, then blame your dog for the complications. I hate this money hungry place!