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    Biggerstaff Chris N

    5.0 (1 review)

    Services - Biggerstaff Chris N

    Pet physical or wellness exam

    Pet vaccinations

    Biggerstaff Chris N Photos

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    12 years ago

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    Boulevard Veterinary Hospital - Look at how healthy they got one of my babies!

    Boulevard Veterinary Hospital

    (137 reviews)

    Very good service, clean place, we euthanized our dog and they were very accommodating. I was able…read moreto be by her side throughout the procedure. they said they had to do the iv line in another room, and when I showed concern, they just did it all in the same room. and being open on the weekends and sunday was a big help

    I had a terrible experience at Boulevard Veterinary. After my dog was attacked, the vet examined…read morehim, diagnosed an eye injury, and scheduled surgery for the next day. I shared their estimate with the other dog's owner, and an employee named Chloe later told me that the owner had already arranged financing through Cherry Pay. When I arrived for the surgery, the staff suddenly demanded full payment upfront and refused to accept the financing their own employee had confirmed. When expressed my confusion and dissatisfaction with their lack of professionalism with the way the situation was being handled, they said I was disrespectful and declined to treat my injured dog and sent us away. Their camera footage would clearly show that I never once yelled, used foul language or disrespected anyone that day or during any previous visits. You can imagine how traumatic and humiliating this situation was for me and my dog. However them sending me away turned out to be for the I wound up taking my dog to AV Veterinary and had a much more pleasant experience there. The staff and the vet, Dr Wright were very knowledgeable, kind, and professional. The best part was that my dog didn't actually need surgery to repair his injuries. In my opinion Boulevard Vet was trying to capitalize by doing a Cherry Eye removal which my dog was born with and was not damaged by the attack.

    Pet Check Engine Animal Hospital - Bulldog

    Pet Check Engine Animal Hospital

    (160 reviews)

    First pet animal hospital ive been to up here I am originally from the San gabriel valley so ive…read morebeen to hospitals around here and this is a really good place, they work with you and have payment plans as well

    We had been here once before and had an OK experience. This is definitely one of the places that is…read more"overly cautious " or prefers to give you the higher end treatment option to support their finances. This most recent time, we took our dog in because we couldn't get an appointment at our regular vet. They had the same day regular appointment. Our dogs face had swollen instantly. We weren't sure if it was a snake bite or a bug bite. Or something with salivary gland. First and foremost, the girl at the desk was quite rude. Not the type of person you would want on your front lines of customer service. They did all the proper steps except for not doing a blood smear test to test for venom. The doctor kept saying this is what she thought it was, but she was not doing the test to see if there was venom. She did do an aspiration test. Which had to get sent out so we waited for that. But unlike most vets who would treat that procedure as surgical and shave the area in which they are extracting from. They just chose to stick the needle in and extract. In the meantime, she recommended overnight hospitalization and doing the anti-venom treatment. The anti-venom treatment is not cheap, plus they wanted to charge us almost $1000 to hold her in a facility overnight, where there was no staff. The specific line item for staff was $500. And there was no one there overnight only one check in at midnight. This is robbery. There are really great options in the area, but this is not it. I've learned from one of the other vets in the area that the number one mission for a veterinarian is to be of service. That is not this place. We see so much price gouging from various businesses like this. There are much better options in terms of customer service, fairness of pricing and treatment recommendations, and professionalism. I went and got a second opinion and then saw my regular vet. It's also nice to work with places who will instantly send you the medical paperwork via email and stay in communication with you via text. You don't get that at pet check engine. I do not recommend.

    Smith Veterinary Hospital - Dolly and Jack (Jack was only 5 years old)

    Smith Veterinary Hospital

    (53 reviews)

    0 stars. I wasn't going to write a review after our first dog passed away after a visits to Smiths…read moreveterinary but after the second one did, I'm definitely writing one. The first one was a pit we paid $700 for her lumps on her ribs to be tested (not even removed or anything) they said they weren't cancerous or dangerous and she was healthy. Not even a month later she passed away in her sleep. Not only that but the receptionist lady took my moms card from the front desk and after this transaction she had two more unknown transactions. Second dog mini schnauzer we took him in for a check up and shots in August said everything was good. Took him to emergency vet a few days ago he had to be put down due to failing kidneys and possible cancer in his lungs. This could have been caught sooner. My question is what they heck are they doing here if they aren't helping or at-least properly diagnosing. I'm not saying save our dogs from dying but DO YOUR JOB AND DIAGNOSE-PROPERLY!!! Especially after paying so much $$$ RIDICULOUS. Wouldn't recommend this place to anyone with a fur baby RIP to our babies Dolly and Jack

    I was very happy with the care and attentiveness I experienced here. My. First time going to a vet…read morewith my cat where he wasn't freaking out and the gentleman who was checking us in was very professional and they communicated clearly the plans. I will be going back for any and all medical care for my fur babies.

    Thurman Veterinary Center - Our Customer Service Representative team!

    Thurman Veterinary Center

    (148 reviews)

    Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

    My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

    A Peaceful Passing

    A Peaceful Passing

    (92 reviews)

    While the circumstances were not good, the service was. She made sure to connect with us. She asked…read morequestions about our dog and made sure we knew this was not easy but given his condition we were doing the right thing. She explained the whole process that the medication would have on his body and gave us plenty of time with him. She also provided a paw print and offered a keychain with his hair in it, no extra charge. I will use her again when the time comes for my next dog if we are still in town. I have recommended her to other people and they appreciated her as well.

    We cannot say enough wonderful things about Dr. Elise Martin and the care she provided for our…read moresweet Ellie during one of the hardest moments our family has had to face. Making the decision to say goodbye to a beloved pet is heartbreaking, but being able to do it at home, where Ellie felt safe, comfortable, and surrounded by the people who loved her most, was such a gift. Dr. Martin was incredibly compassionate, patient, gentle, and respectful throughout the entire process. She never made us feel rushed and gave us all the time we needed to love on Ellie, say our goodbyes, and simply be with her. Dr. Martin explained everything with such kindness and made sure Ellie's final moments were peaceful and filled with dignity. As painful as that day was, there was something incredibly comforting about knowing Ellie was able to pass quietly in her own home, surrounded by love rather than fear or unfamiliar surroundings. We will forever be grateful to Dr. Martin for the compassion she showed not only to Ellie, but to our entire family. You never forget the person who helps you through a goodbye like this, and we will always remember the kindness she gave us during Ellie's final moments. Thank you, Dr. Martin, for helping our girl leave this world so peacefully and with so much love.

    Biggerstaff Chris N - vet - Updated October 2026

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