The staff here did an amazing job at helping us say goodbye to our dear Penny. They made us feel at…read morehome and gave us all the time we needed. Was already such a hard day and they understood that. Thank you so very much

My husband called and was told to bring our pet in on Friday at 8am to drop her off and they would…read morecall when she was ready to be picked up. He took off work to take her and when he arrived he was told he'd have to wait to be called. After waiting an hour, he was told they could not see our pet today! He took off work because he was told on the phone to bring her in at 8am and drop her off. If they couldn't see her when he CALLED to make an appointment because their schedule was full they should have simply said so on the PHONE! If this is how they treat people with such a lack of empathy, they probably treat pets horrible also. Look elsewhere unless you want to waste time and money.

I have been bringing my dog to this vet for quite some time. You can tell the staff really loves…read moreanimals. The only thing that would make this better would be for those of us who are allergic to cats to be in a separate area. And it's great because you can make your appointments online.

From simple to complex pet care, this little rural desert veterinary clinic shines! Excellent staff…read moreand communication. Organized and caring.

I stopped by here today since it's been a long time since my last visit, and I had never been to…read morethis new location. So much nicer than the last one. It's organized nicely, and most prices are fair, some overpriced. I definitely will return in the future to see what other treasures they have. 9/19/25

I love the have a heart humane society. Their pets are so friendly. I fell in love with dogs…read moreDomino, Tiny, Lone Ranger and Chug. Their selection of pets (dogs and cats) is amazing and they are all so cute. My family and I fostered cats Jupiter and Cole. We loved them and were happy they were adopted together! The thrift shop is attached to the adoption center and we often find little treasures for a great price!

My pets have been staying here for years, and I'm always extremely happy with the experience. I've…read moreboarded my pets at my other different places (in other cities), and Tehachapi Pet Lodge is a clear winner in how they care for the animals. It starts with good people. This place has all the right people - it is obvious that each person cares about my pets. They are kind to them, patient, and accommodating. When I have special requests or needs (like medications or things to be careful of) they are always mindful of it. Whenever I pick up my pets my pets are happy to see me but also don't look like they were sad to have been there. And my pets never resist going here, which says a lot. The facility is always clean, tidy, and safe for my pets. I appreciate that they let me see where my pet will be, so I can feel more comfortable about my pet's stay. Whenever I call, they are always happy to tell me the truth about how my pet is doing. And they give a very personalized report - so I can tell they are hands-on. (If you've ever done a Petsmart boarding, you know what the opposite of this is like.) One time my pet had a medical need arise (which wasn't a surprise to me because of my pet's medical situation). They notified me immediately and offered to take my pet to their adjacent veterinary office to be seen immediately. I declined, but appreciated their attentiveness and care. They also are a pet supplies store! They have treats, food, care supplies, supplements, leashes, etc. I cannot say enough positive things about Tehachapi Pet Lodge.

My Fur baby loves this place. We have boarded him here since…read morehe was a puppy, now he is 3. When we walk in to drop off, he recognizes the girls working and is excited to go with them. I do my best to schedule way in advance. This is a small town and only a couple of options. They fill up quick on busy weekends. The reservation process is quick and easy and these ladies here are always friendly. My dog is well taken care of and well fed. We love the pet lodge!

Im so thrilled to have a great vet clinic for my babies. I drive 1.5 hr to go to this clinic. I've…read moreseen 2 different doctors there, both were great. The staff is outstanding. When I order pet meds, they approve the prescription promptly. I had an emergency and they got my dog in same day. I've been through different vets in California, moving around. I tried both my local ones. This vet clinic is one of the best I've ever used in every way. Im so glad someone recommended them to me.

Tried making an appointment and receptionist hung up. She had a bad attitude from start. Expected…read moremore from a 5 star rating vet.

Love this store, great customer service and grooming. The groomer does a great job with our dogs…read morenails. Fast and friendly service. Lots of products.

We've lived in many States, and Nancy is one of the best groomers we've had for any of our dogs…read moreover the years. We love Shih Tzus. Most groomers cut their hair the same exact way, and I honestly don't like it. My Husband relayed to her how I wanted our Akoni groomed, and she did exactly as requested. I was so happy!!! Although we have moved out of the area, we will make that drive to bring our baby to see Nancy. Highly recommend!

Took my dog in for an ear infection and the staff was amazing. The nurse was extremely kind and…read morecompassionate and truly made me feel so much better about the situation. We felt very cared for and will definitely be back.

We had been here once before and had an OK experience. This is definitely one of the places that is…read more"overly cautious " or prefers to give you the higher end treatment option to support their finances. This most recent time, we took our dog in because we couldn't get an appointment at our regular vet. They had the same day regular appointment. Our dogs face had swollen instantly. We weren't sure if it was a snake bite or a bug bite. Or something with salivary gland. First and foremost, the girl at the desk was quite rude. Not the type of person you would want on your front lines of customer service. They did all the proper steps except for not doing a blood smear test to test for venom. The doctor kept saying this is what she thought it was, but she was not doing the test to see if there was venom. She did do an aspiration test. Which had to get sent out so we waited for that. But unlike most vets who would treat that procedure as surgical and shave the area in which they are extracting from. They just chose to stick the needle in and extract. In the meantime, she recommended overnight hospitalization and doing the anti-venom treatment. The anti-venom treatment is not cheap, plus they wanted to charge us almost $1000 to hold her in a facility overnight, where there was no staff. The specific line item for staff was $500. And there was no one there overnight only one check in at midnight. This is robbery. There are really great options in the area, but this is not it. I've learned from one of the other vets in the area that the number one mission for a veterinarian is to be of service. That is not this place. We see so much price gouging from various businesses like this. There are much better options in terms of customer service, fairness of pricing and treatment recommendations, and professionalism. I went and got a second opinion and then saw my regular vet. It's also nice to work with places who will instantly send you the medical paperwork via email and stay in communication with you via text. You don't get that at pet check engine. I do not recommend.

I can't say enough about the entire team at the VCA Bakersfield Harris rd. location. From start to…read morefinish, the customer service was exemplary. We were dealing with an emergency situation with our 18-year-old fur baby, and they went above and beyond to help make sure we could get in when we needed it most. Everyone we encountered was kind, professional, and compassionate during such a difficult time. A special thank you to Dr. Blair (I hope I'm spelling the name correctly), who delivered the inevitable bad news with such care and understanding. As heartbreaking as the situation was, Dr. Blair gave us the facts we needed in a way that was honest, gentle, and not overwhelming. That compassion made an incredibly painful moment a little easier to process. I hope you get to see her when you have to visit the hospital...Otherwise I hope you never have to take your pet to any hospital. We are so grateful for the support, empathy, and dignity they showed both our pet and our family. Thank you Dr. Blair for helping us move forward with love and clarity during one of the harder moments we will face. Last note : Arrive early for any walk ins. We arrived at 730 and were the last to be seen.Luckily we arrived as the last walk in this day..

We came with a dog that had bleeding for unknown reason and developed white, pale gums within a…read moreday. The receptionist greeted us while a vet tech brought C4 back to be seen. Dr. Takata shared her findings from lab work and ultrasound which showed our dog was not clotting, had a dangerously low blood count, and an opaque bladder ultrasound. Possible cancer. We made the difficult decision to stop treatment and say goodbye to our girl. They were caring throughout the process. I imagine it is difficult for the staff as well as us. Thank you Dr. Takata and the staff at VCA.

Bonnie has an amazing ranch for her puppies. All them were very well behaved and so cute. She…read morenormally allows people to come see her place on Sunday's. All of her dogs hang out in and around the main house and get regular checkups with the vet before anything is said or done. I can't wait to get a puppy from St Johns Country Labs!

Where do I start. We lost our Kota a 12 year old lab in March. I decided we needed another one and…read morestarted asking around. I was referred to Bonnie from a friend who purchased a lab from her in the past. While she seems a bit pricey, I can assure you her labs are worth EVERY penny they cost. My puppy is a Fox Red female, and talk about absolutely the best puppy. She has rules when you buy from her, and her quality of puppies is top notch. If you want a great puppy and lifelong friend, you have to buy a lab from her. Bonnie, you are a top notch breeder!!!

We adopted a Pit Bull Terrier and needed some help acclimating to our house and with her older…read moresisier a Poodle Mix. Both dogs took to the training that Ray was offering. And we did the homework. The homework was well worth it. Everything that he taught us to do helped our dogs get better at listening and behaving with one another. I still refer to the notes I took during our first meetings to help these doggies be the best that they can be.

100% satisfied with Tail of Success! We have Jazz a Boxer running a muck at home. I spoke with Ray…read moreabout training and he referred me to his Bakersfield trainer Jay Garber. I was specific of all the areas of concerns with Jay during the evaluation. He recommended four sessions for Jazz. At first I thought no way will this Boxer be corrected with four sessions. To my surprise I quickly learned otherwise. First session Jay addressed the running out the front door when opened. Jazz immediately obeyed Jay and myself. So impressive! Second session we needed Jazz to sit on his bed during breakfast & dinner. While his owner in a wheelchair enjoys his meals. Jay accomplished that in half the session. Third session was walking. Being able to keep Jazz on my side and from growling at other people or dogs. In one session Jay empowered me to lead Jazz. A big task for some of us women who struggle with being pack leaders. Jazz and I have been enjoying some lovely walks. Thank you Jay!!! Fourth session was calling Jazz in from backyard. Jazz did well with Jay. That is something I am sure I will master shortly! If not, I now have a dog expert to reach out to for help. Jazz was so excited to see Jay on a weekly basis. Jay was so loving and it made me realized I was not loving with Jazz. He is not my dog but my clients. However, I have started to love on him. This way he feels he belongs to someone and that he is loved. This poor dog came from the shelter during COVID. I have no idea what life he had before. However, now Jazz is living his best life ever thanks to Tails of Success. I have always felt professional dog trainer have. value. This recent situation has re-enforced their value based on their experience, quick results, and in home training. I highly recommend this experts. Side note: make sure you do your homework daily to reinforce all Jay's teaches your pet. This way you too will be a happy client with a happy pet.