Love this store, great customer service and grooming. The groomer does a great job with our dogs…read morenails. Fast and friendly service. Lots of products.

We've lived in many States, and Nancy is one of the best groomers we've had for any of our dogs…read moreover the years. We love Shih Tzus. Most groomers cut their hair the same exact way, and I honestly don't like it. My Husband relayed to her how I wanted our Akoni groomed, and she did exactly as requested. I was so happy!!! Although we have moved out of the area, we will make that drive to bring our baby to see Nancy. Highly recommend!

My pets have been staying here for years, and I'm always extremely happy with the experience. I've…read moreboarded my pets at my other different places (in other cities), and Tehachapi Pet Lodge is a clear winner in how they care for the animals. It starts with good people. This place has all the right people - it is obvious that each person cares about my pets. They are kind to them, patient, and accommodating. When I have special requests or needs (like medications or things to be careful of) they are always mindful of it. Whenever I pick up my pets my pets are happy to see me but also don't look like they were sad to have been there. And my pets never resist going here, which says a lot. The facility is always clean, tidy, and safe for my pets. I appreciate that they let me see where my pet will be, so I can feel more comfortable about my pet's stay. Whenever I call, they are always happy to tell me the truth about how my pet is doing. And they give a very personalized report - so I can tell they are hands-on. (If you've ever done a Petsmart boarding, you know what the opposite of this is like.) One time my pet had a medical need arise (which wasn't a surprise to me because of my pet's medical situation). They notified me immediately and offered to take my pet to their adjacent veterinary office to be seen immediately. I declined, but appreciated their attentiveness and care. They also are a pet supplies store! They have treats, food, care supplies, supplements, leashes, etc. I cannot say enough positive things about Tehachapi Pet Lodge.

My Fur baby loves this place. We have boarded him here since…read morehe was a puppy, now he is 3. When we walk in to drop off, he recognizes the girls working and is excited to go with them. I do my best to schedule way in advance. This is a small town and only a couple of options. They fill up quick on busy weekends. The reservation process is quick and easy and these ladies here are always friendly. My dog is well taken care of and well fed. We love the pet lodge!

If I could give a minus 5 stars, I would. She shaved my double coated long haired German Shepherd…read morewithout my approval! And didn't even trim her toenails! My dog is 11, arthritic, with cancer and could hardly walk after getting home. Dorrie also clean feeted her when I had asked her to shave her paws for foxtails. Dorrie, that usually means shaving the paws and between the toes. Not the tops of her feet as well! Now I get to watch that she doesn't get sunburned all summer. Maybe her hair will grow back before she dies. How sad. I should have looked better to see that your one five star review was from yourself. My daughter, a professional groomer who trains for Petsmart grooming, is furious. She told you exactly what was needed and you did none of it. Had you de shedded her prior to grooming, maybe she wouldn't have razor burn (literal burns) on her stomach. And shaving her tail? Her beautiful fluffy tail looks like a rat tail. Do yourself a favor. 1. Get a hearing aid so you hear what people say to you 2. Don't accept big dogs that are obviously too much for you. 3. Get approval before you just assume shaving. It was just easier for you. She was not that matted. I just brushed her 3 weeks ago. I could and have done so much better myself. Never ever again. Please love your dog enough to go somewhere else.

I decided to try Dorrie to groom my dog. She did a great job! I couldn't believe that she had no…read morereviews other than on Facebook. She took the time to ask me exactly how I wanted him to be groomed and she followed it all. I picked him up much quicker than I am used to with other places and she was very kind. She even gave him a cute little bow to top it all off. I will be definitely returning to her in the future.

Jessica is the BEST. She explained to us everything she was going to be doing to our dog…read more Her shop was spotless. She did a great job we are so happy. What we really liked is we dropped off our dog at the appointment time 12:00 and an hour later he was ready to pickup. Most places keep your pet all day and that's really inconvenient for us.

Very professional and clean place. When you walk in it smells great . I recommend this place. Dog…read morewas finished on time

Our girl looks so beautiful after another grooming session with Jessie. She knows how to handle our…read morehigh anxiety Great Dane. This time she surprised me with her pink tail, pretty nail polish, and pink eyebrows. Those gave me a great laugh. Always look forward to seeing Jessie. 8/31/25

Jessie was fantastic with our 2 dogs, and did an amazing job with their new haircuts. Very very…read morehappy :) Was nice to have her just outside and made for an great experience for us and the dogs. She was great with the dogs and very loving. I highly recommend her services and she is a wonderful asset to the dog grooming community. Will continue to use her services...Thanks again Jessie :)

I had had mostly good experiences here. Sure, they would take longer than promised to finish the…read moregrooming, often after their closing time. And it's impossible to reach them by phone (besides leaving a message and getting a call back in a few days... which isn't reasuring when I'm calling to check how much longer the grooming will take). But they usually did what I requested, and I was happy with the result. But the last time I brought in my dog, my dog was very badly injured when I picked her up. They hurt her leg somehow - I'm going to guess they forcefully held her paw for nail cutting, instead of acknowledging her protests. (She's a vocal breed, so unfortunately some groomers are inclined to ignore her vocal cues.) My dog couldn't stop whimpering in pain for 2 months. Even in her sleep, she would wake up whimpering from the pain (for about a month). I took her to the vet right away, thinking maybe her leg was broken. The vet said nothing was broken or dislocated, thankfully. But her whimpering in pain broke my heart. What also bothers me is that when I dropped her off, I told the person she has sensitivity in her front paws so to please be gentle. Obviously that was ignored. One factor (I have to assume) is that the person I dropped my dog off with is not the same person who was there when I picked up my dog. So I wonder if what I said even got communicated to whoever was grooming her or cutting her nails. I called Wizard of Paws, and they denied knowing what I was talking about (that my dog had been injured, was whimpering in pain, etc) - said they had no idea how it may have happened, and that it surely wasn't because of them. Overall, it was mostly fine getting my dog groomed here... until it wasn't.

Man, I'll be honest with you…read more. This place I felt, for a time, was heaven sent. And then I came in to pick my dogs up early and the rocket doctor that was in the back didn't know that the dog she was telling to shut the f**k up was my dogs. (Oh I straight up girl you, you toad) She repeatedly told them to shut up with all the expletives. I get it . Shaving dog assholes and balls all day must be "exhausting". But if you're in that job and you don't wanna do that şhiît then you don't belong in animal care. When we give you our animals, we are giving you an extreme amount of trust and this place is now tainted in my mind. However, I have a little choice, but to go elsewhere. I will continue to take my animals here out of necessity, but know that I know .

Paul and his crew are excellent and truly care about the animals. My dog Butch always has a great…read moreexperience there. I can always relax on my vacation knowing my dog is in good care. Thank You Paul and the crew.

What a great experience. Our rescue staffy if very timid and emotionally fragile (being the dog of…read moreretired people probably doesn't help). He has hated the two times we boarded him at other places so we limit our travel. He was immediately comfortable with Paul, the environment and the rest of the menagerie. He was happy when we dropped him off and happy when we picked him up. He was obviously well cared for. We were so happy with the boarding we're going to start using the day care too. Again, it was a great experience!

The staff here did an amazing job at helping us say goodbye to our dear Penny. They made us feel at…read morehome and gave us all the time we needed. Was already such a hard day and they understood that. Thank you so very much

My husband called and was told to bring our pet in on Friday at 8am to drop her off and they would…read morecall when she was ready to be picked up. He took off work to take her and when he arrived he was told he'd have to wait to be called. After waiting an hour, he was told they could not see our pet today! He took off work because he was told on the phone to bring her in at 8am and drop her off. If they couldn't see her when he CALLED to make an appointment because their schedule was full they should have simply said so on the PHONE! If this is how they treat people with such a lack of empathy, they probably treat pets horrible also. Look elsewhere unless you want to waste time and money.

Bonnie has an amazing ranch for her puppies. All them were very well behaved and so cute. She…read morenormally allows people to come see her place on Sunday's. All of her dogs hang out in and around the main house and get regular checkups with the vet before anything is said or done. I can't wait to get a puppy from St Johns Country Labs!

Where do I start. We lost our Kota a 12 year old lab in March. I decided we needed another one and…read morestarted asking around. I was referred to Bonnie from a friend who purchased a lab from her in the past. While she seems a bit pricey, I can assure you her labs are worth EVERY penny they cost. My puppy is a Fox Red female, and talk about absolutely the best puppy. She has rules when you buy from her, and her quality of puppies is top notch. If you want a great puppy and lifelong friend, you have to buy a lab from her. Bonnie, you are a top notch breeder!!!