We've only had two visits with Michael so far, and the difference in my dog is absolutely…read moreincredible. My boxer was anxious and very reactive, but now he's noticeably calmer and much less reactive. It honestly feels like we have a new dog. Michael is truly the best. He's patient, knowledgeable, and always happy to walk us through any situation or question that comes up. You can tell he genuinely cares about both the dogs and their owners. I can't thank Michael enough! He's made a huge impact on our lives and completely changed the future for my dog. I'm so excited to see the progress we continue to make!

I want to start by saying the trainer we had Michael is a kind and responsive person. You can tell…read morehe really cares about dogs and takes his work seriously, which I truly respect! We spent over $1,000 hoping to improve our dogs' reactivity issues. We followed the homework that was given to us, stayed consistent, and while there was some minor progress, we eventually hit a wall. The BAH method is the foundation of their training approach, and while it might work for others, it just didn't lead to the results we needed unfortunately. What made it more disappointing for us is that even though the company offers lifetime support, it didn't feel like there was anything drastically new or helpful to move us forward after a certain point. Again, I commend for the trainer for trying his best and truly caring, but we hit a wall. We were basically told we were doing everything right, but the problem still wasn't getting better. This review isn't meant to discredit the trainer or the business. I'm sure he's helped many other clients successfully. Unfortunately, in our case, it didn't live up to expectations given the cost and the goals we had. Sidenote: I'm not looking for a debate or follow-up--just sharing my personal experience in case it helps someone else make an informed decision.

We enjoyed two levels of basic manners group classes. We learned a lot! Sit, stay, come, leave…read moreit, drop it, loose leash walking. :)

We moved to Ventura from a house with a yard to a condo without one, and our French Bulldog,…read moreLorenzo, really struggled with the transition. He started acting out on walks, clearly stressed and unhappy--and that took a toll on all of us. It even made it hard to enjoy our new surroundings. Then we had a training session with Veronique, and everything changed. Lorenzo opened up in a way we hadn't seen before. He's now so much better on his walks, more relaxed, and noticeably happier overall. We were given clear, practical tools to help him succeed--not just on walks, but in his interactions with other dogs too. This training truly helped lift the emotional weight Lorenzo had been carrying and made a huge difference for our family. We're so grateful. I absolutely recommend this service to anyone who wants to better understand and support their dog.

Jeremy is a amazing trainer... we adopted a two year old black lab this past March. She had lived…read morewith four college girls and had zero training. She pulled on walks and chased trucks and other dogs.. it was terrible We knew she could be a great dog.. and now she is. She's a joy to walk, goes to her place and does chase trucks.. thank you Jeremy our sweet Lady Vader is now a happy well behaved family member

Calling Jeremy was one the best decisions I ever made for my dog and I. My 1 and a half year old…read moreBelgian Malinois Chomper came off as aggressive and crazy because he was a young ball of energy who had basically been able to do what he wanted all his life.He was also labeled as being a bit of a mommas boy, as told to me by Jeremy and a few others. Jeremy was very straightforward and blunt when it came to the training which helped me know I needed to be the same with Chomper. Jeremy gave me the tools I needed to improve my relationship with my dog. Training not only improved my but my dogs confidence. Training has become something too look forward to after a long day it's almost like a stress reliever at times I'm surprised to say as well as a real bonding sessions between us and our family. This is one of those investments that really paid off! Thank you Jeremy!

Karen has a depth of knowledge and expertise of many years. She knew how to help me, the person,…read morework better with my dog. I had still been making miscues and needed more help on loose leash walking. Karen saw the issues and advised that I take the Intermediate class. That made a big difference. Karen knows how to teach and to coach the owner/student on how to communicate better in ways the dog understands. I highly recommend Karen , My Best Friend Obedience.

From the owner: My Best Friend Obedience trainers are dedicated to helping you have the dog you want. And helping…read moreyour dog have the person they want! We work with all types of dogs and issues. Puppy issues, obedience training basics... all the way through to off leash reliability, even with distractions. We specialize in problem dogs! We are a positive reinforcement trainers... No shock choke or prong.

TERRIBLE!! I…read morescheduled a grooming appointment for my dog and was originally quoted $55. There were communication issues from the start. I was first told to come in on Friday, then later told the appointment was actually for Saturday. On the day of the appointment, no one showed up and I received no communication. I even sent a message that morning asking whether I should bring my dog at a different time and never received a response. After waiting most of the day, I finally reached out expressing my disappointment. Several hours later, I received an apology stating that I had been left off the schedule and that the groomer had experienced a migraine that morning. While I understand emergencies happen, a simple text or call would have prevented a lot of frustration. To make up for the inconvenience, I was initially offered $20 off a service that I was told normally costs $70, bringing the total to $50. However, I reminded them that I had originally been quoted $55, which would make the discounted price $35. After I pointed this out, I never received a response. Everyone makes mistakes, but the lack of communication, scheduling confusion, no-show appointment, and failure to follow up afterward left me with a very disappointing experience. Definitely DO NOT recommend.

I had a really bad experience here. The service was disappointing from start to finish. I showed…read morethe groomer a picture of exactly how I wanted my dog to look, and the result was completely different. it looked nothing like my dog. When I picked my dog up, he was extremely scared and not acting like himself, which was very concerning to me as a pet owner. You can tell when something isn't right, and this didn't sit well at all. I will not be coming back. Please be careful if you're considering bringing your pet here.

Genie is an exceptional human, in addition to being a fantastic dog trainer!…read moreShe has greatly improved my life, with my sometimes challenging dog. Her kindness, and philosophy of using only positive reinforcement, is exactly what I had hoped for. My dog is very special and important to me, and Genie treats her with great compassion and care. I have learned so much from Genie. She is a pleasure to be around, she has great integrity, and she is fun to be with. I consider meeting Genie, a great blessing in my life, and I would highly recommend her as a dog trainer. Genie is a generous, professional, trustworthy, caring, talented person! Thank you, Genie!

We cannot recommend Genie enough!! Our 8 month old Maisy was eager to learn but we her parents…read moredidn't have the right tools....until the Dog Genie!!! She makes it fun and informative with easy steps to tackle before going forward. We are so much more equipped to handle and train her. Thank you for giving us the tools!!

My pup has been going to My Best Friend Obedience for almost a year. In that time she has gone…read morefrom Obedience classes to Life Skills classes - which are excellent and definitely necessary for anyone thinking of therapy dog testing! The exposure in different environments is perfect training. My pup recently passed her therapy dog testing with Alliance of Therapy Dogs and the training with MBFO - especially the Life Skills classes - were the key to passing. I highly recommend MBFO - positive reinforcement training at its best!

We have taken our pup Cleo to two classes with Kalei in Chatsworth... and are signing up for our…read morethird. With Kalei's help, training Cleo has need so much easier for us and we look forward to learning so much more!!

All of our dogs love Doggin' Around and their staff! Each pup started off in puppy socialization…read moreand puppy classes offered at the facility, then went on to do weekly day care, and even boarding when we travelled and couldn't bring them along. Even after a 9 day boarding stay, my velcro dog couldn't wait to go back for daycare the next week to play with his friends. They always come back tired and happy.

I was charged $53.00 For a false fee …read more I called the manager Diana to complain about it and ask for a refund. The manager called me and didn't want to have the owners call me to let them know my experience so instead of doing that she now won't let my dog come to Doggin around anymore ? This was after a serious heart attack I had and boarding the dog for six days and paying full price They then charged a full day price for picking up the dog after her bath at 3 PM and here's the response I got from the company manager Diana. I would hope the owners would call to find out what's going on in there doggy daycare. Diana should really be fired. I wanted to follow up regarding our conversation and your review. I was disappointed to read some of the statements made about me and our team, as I feel they do not accurately reflect the conversation or the steps I took to address your concerns. When you brought the late pickup fee to my attention, I listened to your concerns and credited the fee back to your account as a resolution. I also attempted to explain the policy behind your concerns, not to dismiss them, but to provide context. My goal was to have a respectful conversation and find a solution. I was very much in disbelief of the concerns, and I respectfully told you, they're concerns that have not been brought up by many. But those are your concerns and feelings and I respect that and I gave you space to express them. During our call, I felt that the conversation shifted from addressing the concern into criticism of my intentions and my role as a manager. I took a moment to process what you were sharing because I wanted to respond professionally rather than react emotionally. I respect that you have the right to share your experience and request further review from ownership. Your additional concerns will be communicated to them. However, after reviewing the situation, we, along with ownership, have decided that continuing a business relationship is no longer the right fit, and you and your pets are no longer eligible for services at Doggin' Around or any affiliated facilities. Regarding your payments, any transaction made today will be voided. For any prior charges that require a refund, please come into the facility with the card used for payment so we can process that refund. I'm sorry that after four years this is where we have arrived, but we believe this decision is the best path forward.