I trust Rudy's plumbing to do things right, make wise decisions, and price their services fairly. I rent to two sets of tenants in Monrovia and they are authorized to call Rudy's if there's a plumbing emergency and they can't scare me up. I don't have to approve the work in advance if Rudy's is going to do it.
In contrast, I've received some shocking bills from other plumbers, like the one whose workers spent hours driving across town to buy a $200 part for a discontinued power-flush toilet which, when working as designed, roared alarmingly every time it was flushed, which anyone who'd used it even once gained a conditioned fear of, exhibiting what behaviorists call "one-trial learning." They billed me almost $900, when a call to me would have turned them towards Home Depot, two miles away, to buy a $129 American Standard and install that instead. That company also billed $135 to fix a broken PVC irrigation pipe that didn't even require a shovel to reach, and when it leaked again 3 weeks later, because they hadn't done a good job, fixed it...and sent another bill for $135.
The worst was the Monrovia plumber who told me, sight unseen, that to fix a bathtub faucet that could not be turned off, he would have to rip up my slab foundation and replumb the entire house, when it turned out the problem was that the former tenant had attempted sabotage by opening all the taps and stealing the set screws that held handles to valves, hoping that the water would be turned back on while the house was still vacant or at least making it necessary to close the shutoff valve on the back of the house to stop the massive waste of water.
She also cut off both ends of [her own] garden hoses and left them in the yard like some demented Mafiosa warning. Herson slashed the tires on the car of my handyman. That hardworking man supports a wife and two children, one with special needs who frequently undergoes surgeries that are gradually correcting deformities in his legs and feet so he might one day get around on his feet instead of a tiny wheelchair. He got to buy a set of tires, all because the former tenants' son wrongly accused him of stealing the tough guy's potted plants. And I hadn't even evicted her Landlords of Monrovia and Glendale: DM me).
In conclusion: Rudy's office staff (one person, I think) is helpful and good-natured, Rudy's work to date has been accomplished swiftly and flawlessly, and at reasonable cost, and therefore Rudy's Plumbing is that stroke of good luck every homeowner dreams of. read more