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Duarte, CA

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Rudy's Plumbing

4.6 (97 reviews)
Closed • 8:00 am - 5:00 pm

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Noha M.

Thank you Rico Jr for your amazing service. Came on time no BS got the job done for $300 removed the toilet,installed new one,removed all the roots ,put special seal and chemicals for the roots not to come back. and did not bribe me to write review. verses PlumRite plumbing with their ridiculous price and bribing their customers 10% discount if you write good review

my new plumber is setting it down after showing me how Victor didn't wrap the whole thing.

I thought I'd save someone the hassle, time, and money if they have a similar situation. I own a small salon, I had a leak that occurred in my shampoo bowl - a plastic drain tube was cracked (simple fix, but I'm not a plumber nor do I have the tools) I had a plumber come out to analyze it and immediately he told me what needed to be done (unbolt the shampoo bowl, slide it forward to get in there and replace the tube) this plumber was unavailable as he had several other jobs, so this is when Rudy's Plumbing comes in. Quoted me at around $187/hr. Before they sent Victor out I sent tons of info and photos to which the owner thought was a simple fix as well. Victor get here, I show him what drain tube was available at Home Depot that the other plumber found for me - heads to Home Depot but comes back w/ several random parts that he glues and puts together. He works on it couple hours, I bring him a nice coffee and he says he's finished - he goes to test it out for the first time and as he cranks it hard back on one of the faucet hoses back onto the water valve which came bursting, the hose spraying everywhere. The nut on the hose that fastens to the valve broke off. he seemed almost excited it broke and shot up and said "I don't have this hose, do you?" To which I said I didn't - and he sprang up took the coffee in hand and said he couldn't finish it without the hose said Kathy will call me to reschedule and ran out of there. This caused me to cancel all my and the other stylists clients. I myself ordered a new faucet in order to get the hose and I replaced that portion myself (turns out you can actually just get the hose at Home Depot). I get everything tightened up, turn on the water, the leak was still there. I waited for a call, from Kathy - in the meantime I used towels and such to soak up the leak. I contacted Kathy once more several days later to ask if she had any plumbers available to finish the job, she sends Victor back over. He tells me that now it's the drain itself that is leaking said it was a quick fix - "it had a silicon before.. but now i'm putting plumbers putty which is better". He works on it maybe 40 mins and he said it's all done leaves saying "Kathy is going to call you and bill you for everything from the other day and today" I say okay and thank him profusely. I turn on the water and now all of a sudden there's a leak from the neck of the bowl to the outside, which has NEVER happened before. Even for me, I could tell this is an issue caused by whatever Victor did to put the "plumbers putty". the drain wasn't even all the way down to the hole and the putty- to this day (2 days have passed) is like playdoh and the drain is loose. I send Kathy a photo promptly and let her know that a new leak was created. Then she said "since the leak isn't fixed it's free of charge. The space is too tight and Victor can't get in there." I respond saying I appreciate them trying but he's never mentioned this at all and that everything actually unbolts so it can be moved without damage. I told her that I hope that Victor didn't cause damage to the actual system as I was finally processing everything and every red flag, I started getting a gut feeling. No response. I call upon 2 plumbers who have no communication with each other both confirmed Victor had shifted it. They also added that they most likely said "free of charge" not to be decent but because they're trying to not assume legal responsibility because they know they messed up and actually damaged the system. I was disappointed, I wrote them an email letting them know how disappointed I was and would've just appreciated honesty in his expertise and didn't know what he was doing especially dealing with a system that costs $850 not including shipping to replace. 2 days later, still no response. Update: my new plumber showed me what Victor did... he didn't even wrap the whole thing with putty (like you're supposed to).

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8 years ago

I've used Rudy's several times now and each time they have knocked the ball out of the park. They are the best.

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Review Highlights - Rudy's Plumbing

“The team that worked on the repipe, Victor, Juan and Andres were knowledgeable, professional, efficient and friendly.”

Mentioned in 11 reviews

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Western Rooter

Western Rooter

(1.8k reviews)

Major bathroom sink clog and Western Rooter is our go to for all our plumbing issues. Joe S…read morearrives at 8:27am and is as polite as can be. Comes in assesses the situation goes to his truck comes back with his snake and worked it out and was literally done and gone before 9:00am. But Joe S, again was very polite, respectful and skilled. He showed the black sludge buildup that he worked out and he cleaned under the sink and surrounding areas that had that back sludge from our plumbing attempts before the call. Theam is always great and Joe S definetly maintains that sentiment.

I can't say enough good things about my experience with Joe from Western Rooter!…read more Joe showed up at my house right at 8:00 AM to install a tankless water heater and a new shower valve. Before getting started, we talked for about 20 minutes and went over everything, and then Joe got straight to work. I have an older home, so I already knew there were probably going to be some challenges. Sure enough, Joe ran into a few issues along the way, but he handled every one of them professionally and never let it slow him down. He did an excellent job getting my new tankless water heater installed and working properly. After that, Joe came inside to work on my shower valve. He took the time to lay down drop cloths and protect my home before starting the work. Of course, he ran into a few challenges with the older plumbing, but once again, Joe figured it out and got the job done right. I couldn't be happier with the service, craftsmanship, professionalism, and overall experience. Joe clearly takes pride in his work, and it shows. If you're calling Western Rooter, ask for Joe! Not only will you get great plumbing work, but you'll also get a great experience from start to finish. I'll definitely be asking for Joe again the next time I have any plumbing needs. Highly recommended!

Hartman Plumbing Services - New 40 gallon water heater

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(78 reviews)

Had issue with my water heater. Darn valve went out. Dan…read morecame and was able to order a replacement and got it in ASAP. Very professional and prompt with their time. Will definitely use again and refer to friends that need plumbing needs.

I will only work with Dan for our plumbing needs :) He has helped us with several plumbing projects…read moreover the past few years. We first called him when a gas leak was discovered on our property, which ultimately required significant gas line work and replacement of the main line from the meter to the house. Most recently, he installed a new water softener and took care of several other plumbing items for us. He has consistently been reliable, knowledgeable, honest, and very easy to work with. He communicates clearly, shows up when he says he will, does excellent work, and takes great care of the property while he's working. His pricing has always felt fair and reasonable for the quality and scope of the work, and I appreciate knowing that the job will be done right. He also leaves everything incredibly clean when he's finished. On our most recent job, he hauled away the old water softener, took all of the packaging and debris with him, and swept up afterward. It's clear that he takes pride in his work from beginning to end. After using Hartman Plumbing for multiple jobs over the years, I'm very grateful to have found a plumber I trust and feel comfortable calling whenever something comes up. Highly recommended!

Rudy's Plumbing - plumbing - Updated October 2026

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