I had not been in a Ruby Tuesday in eons and eons and saw that they were running a deal on Thursdays for a Smashburger and unlimited salad bar so we thought we'd give it a try. The Smashburger was pretty good, and the fries were excellent. When the server asks you, whether you prefer a single burger or a double, order a double. The Smashburger's are pretty thin and if you only get a single, it's going to get lost in all of that bun. If you want to taste some hamburger then make sure you get two of them because they are fairly thin. The salad bar is well stocked and nicely chilled. It has about every single thing you could ever want in salad and then some. You will never lack for choice when it comes to the Ruby Tuesday salad bar. On their Thursday deal, you can go back as often as you like. Two of us had the same thing with diet cokes and it came to $27. This is a clean, though somewhat worn place with very good service and good food for a very fair price. Well done! read more

Ruby Tuesday - American Smashed Burger with onions and lettuce and French Fries - Burgers Near Me - Windsor Locks, Connecticut

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So we went to Ruby Tuesday tonight 4-14-26 at 7:36 pm. At the Ruby Tuesday location in Windsor Locks,CT Upon entering the restaurant we noticed that about 1/4 of the restaurant was full and 3 people sitting at the bar immediately a African American male were guessing he was the manager told us that there is a 45 minute wait! Again a 45 minute wait with barely any customers there. We asked why he said that's just the way it is. I asked if we could sit at the bar the answer again was no.? We usually go to this particular Ruby Tuesday about 2-3 times a month. Well guess what not anymore. We are still stunned by what had happened. Never again. read more

It's a Ruby Tuesdays and it keeps nice people employed. You get a 10% coupon if you stay in the hotel behind it. I got the spinach artichoke dip and the salad bar. Salad bar wasn't half bad. Stuff was on the fresher side even at 8pm. read more

Ruby Tuesday - Salad bar - Burgers Near Me - Windsor Locks, Connecticut

The service was fantastic. Refilled drinks without having to ask. I always love the salad bar and today it didn't disappoint. The food did come out lukewarm which was unfortunate, however it was tasty. The bathroom had an incredibly strong urine smell to the point it made my stomach turn. read more

Ruby Tuesday - Crispy Chicken Mac 'n Cheese - Burgers Near Me - Windsor Locks, Connecticut

I will say that this is going to be a completely transparent and mixed review. The ambiance of the store is late 2000's era. However once you sit down the chairs are extremely uncomfortable and the menus are approximately the length of the whole table, so if you're dining with anyone additional expect a tight fit. The service was exceptional and not for one moment did I feel left out of service or forgotten about. On top of that our waitress was very polite and swift. We had ordered potato skins, mozzarella sticks, and boneless wings. They were all bland and in my opinion nothing shy of decent microwaveable food. Disappointed from this we decided to add an additional queso and chips and they were quite tasty. The queso is decent but the chips have a seasoning that is feint but makes for a good combination. Once I ordered my entree I was sure that I was going to be disappointed until my Cajun chicken Pasta arrived and it looked decent apart from a sad piece of garlic bread that had more Cajun sauce on it from my pasta than garlic. Once I bit into my pasta I was delighted and almost had a euphoric feeling. It was absolutely delicious. Only improvements could have been noticed via presentation. The photo below is my plate after I absolutely scarfed down that beautiful beast. read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

This dessert it the bomb and so chocolatey. My 1st time having dessert here and won't be my last time. It has a great presentation w the drizzle of chocolate and Carmel on the plate and baked cookie in a cast iron skillet. Give it a try and service from Laila is top notch. She always serves with a smile and gives it her all as she does both bartending and servicer. read more

Ruby Tuesday - Chocolate Chip Cookie Skillet - Burgers Near Me - Windsor Locks, Connecticut

today my half rack of ribs with baked potato and zucchini was out of this world Ribs are very consistent here. Always fall off the bone !! zucchini is seasoned and cooked to perfection. Download the app for BOGO (buy one get one) offers all the time as well as $10 off $30 !! This place is a hidden gem. Come on down today and leave them a great review !! Laila and Laura are always excellent !! I'm sure the others wait staff are as well !!! read more

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Lauren was my bartender and was fabulous and cheerful. This was a great place to have an early dinner before heading to my hotel. I really enjoyed the fresh salad bar and would recommend. Place was clean and well managed. read more

That was not good at all. Waitress wasn't very nice. Food was not prepared well and for the price it should be much better. 0 stars.

the staff was nice the food was great and our server laura she was very accommodating she even ran out to the parking lot to catch me because I left my glasses inside thank you for that by the way that was nice of you to do. read more

This Ruby Tuesday location in Windsor Locks is always a pleasure to visit . The staff are all very pleasant and well trained . They attend to all the customers needs and check back often to make sure everything was great . The food at Ruby Tuesdays is Windsor Locks is always delicious and the Rewsrds program is excellent. They offer many specials every week . It's hard to choose which ones to use . If the food is ever not to your liking , they go above and beyond to make things right . We try to go at least once per week . read more

Amber is the BEST bartender! The food was good and salad bar really hit the spot. We come here every Saturday night just to visit Amber.

My wife and I are regulars at this location. The staff is great and we always get great service. The garden bar is always stocked and the food is always delicious. read more

More than once I have pulled up to this restaurant at 9pm to find locked doors despite being able to put in online orders and hours online and on door state 10pm it's not in the middle of nowhere it's by an international airport wheres corporate? read more

The absolute worst Ruby Tuesday's I've ever visited. I sat at the bar as the place is pretty empty, I asked for the happy hour menu-they don't follow any standards and make items up and the female bartender got annoyed when I asked for something other then a beer. I of course added the salad bar to my meal but to my surprise it was in disarray, half the items usually seen are missing and food items are mixed together. My meal when it came was overdone but somehow cold at the same time. PS when you ask for a water with lemon, an orange isn't a lemon no matter how many times you say it behind a mask. I will not be returning read more

This used to be a good place to go, but not any more. While the food quality is slightly above average, it's priced too high for what you get. The last time I was here, the size of the burger was ridiculously small. This last visit, I had the single grilled chicken breast which was good, but over-priced at $16.99. The deals from the email I received this morning evidently were not honored at this location, as the garden bar entree that my friend got was priced at $12.99, not $7.99 as the mailing stated. All in all, decent food, poor value and deceptive/false marketing. I won't go back. Management replied to my Google review but the reply was taken down it seems. The responder didn't seem to care that I said I wasn't going back. read more

We chose this place because it was walking distance to our hotel. We ordered take out coz we are tired and just wanted to relax in our room. We ordered the special that comes with ribs, rib eye and shrimp and an order of fish and chips. When we opened our order, no shrimp plus when we checked our receipt we got overcharged for the fish and chips. And we even tipped for take-out! It sucks that we are expected to tip when workers are doing what they are getting paid for. I could care less about the tip but getting the order wrong and overcharging is not right! Though we went back and got what they missed, it's such an inconvenience! Food is just ok. I would not recommend this place. read more

I have spent a lot of money in different places for bad food but wow this place takes the cake. Our order, tacodilla things, fried shrimp, shrimp and ribs, chicken pasta. Tacodilla - nasty Parmesan cheese sprinkled over top, cold grilled onions inside with some sort of cheesy Alfredo sauce. Oh and if you want salsa with the chips or taco things you are out of luck. Fried shrimp ( and shrimp and ribs) - taste just like Gordon's you would get from the store. All bland and flavorless. Can definitely tell it's frozen prepared stuff. The ribs had to be either cooked at noon and just left in a warming oven or tossed in a microwave and heated from frozen. Very dry. Chicken pasta - only thing that was half good and that is still up for discussion. Took my daughter there for her birthday and this was her order. I think she is trying to be nice because she knows not everyone else cared for what was passed off as food. read more

Ruby Tuesday - Gordon's frozen shrimp, microwaved ribs, flavorless bread stick. - Burgers Near Me - Windsor Locks, Connecticut

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While staying in the area for a work project, there weren't very many options for food past 8PM. This Ruby Tuesday is located at a good spot and is walking distance from a couple of the hotels in the area. The setup is just as you would expect- pick up area and bar on one side, sit-down tables on the other. There are a few tv's around to watch the game in the bar area. Food is standard faire for this establishment. One night I had a burger and the next a crispy chicken sandwich. Both were good the presentation was nice and the person cooking the food did a good job with "medium-rare". The bartender on two nights was Matt and he certainly was a positive on my visits. Good attitude and a pleasure to be around. Although it was past 9PM he still had to clean and let those of us who were still eating finish our meals uninterrupted and didn't rush anyone out the door. read more

Oooooof. It's Saturday night and maybe 30% of tables seated. Service was painfully slow and inattentive. We had a party of six and they wouldn't give us a bigger table even tho the dining room is wide open and never got busier. Could hear constant chatter and laughing in the kitchen, meanwhile our entrees were coming out 5 mins apart. Menu pictures are deceiving, food was small portions and overcooked, but coming out lukewarm. Not to mention, our silverware was dirty. Would not come here again or recommend to anyone. I've been to other Ruby Tuesdays and this one is doing a disservice to the brand. read more

Late night dinner stop while travelling prior to nearby hotel check in. Close to BDL airport. Seated promptly, friendly service, decent food that's gone up in price without any noticeable food quality increase. I rarely order chicken tenders anywhere but wasn't very hungry so did. I encountered gristle in 3 of the 4 tenders making it a yuck experience. I'm sure these are frozen and cooked so not much the restaurant can do about large spots of gristle. The baked potato and sautéed zucchini were enough to eat late night. My husband enjoyed his burger and fries and appetizer of onion rings we shared. read more

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Some people say Ruby has gone downhill but I've never been disappointed. The service staff is always friendly and the food comes out hot. I had the salmon and it was delicious! read more

My husband and I used to eat here at least once a week...it is close to where we live and fairly consistent with many choices on the menu. Something is definitely wrong at this particular Ruby's because we have been to others in different parts of the country and they're like the "old" Ruby Tuesdays we loved. The service is extremely rude. There is a bartender "Fay" I think? She consistently is distracted (although it's NEVER busy because we come late, so I'm not sure what could be more important than giving good service and making a tip, lol) She always walks away from you when she asks for your order. It's quite odd actually...having worked 30 years bartending with extensive food service experience I cannot imagine asking for a customers order and walking away, to stand at the register to "plug it in" as you are speaking. This isn't McDonald's where you take orders at the register for gosh sake. Like it's too much effort to stand near you and jot it down (if you can't remember) and then go put it into the register? This last time I made a request for less seasoning because the previous visit my meal was quite salty (almost inedible but the service is so hostile I just let it go because I didn't want to ruin the night!) and when it came time to give her the discount code at check out she walked away (per usual) and went to stand at the register expecting me to basically speak the code across the restaurant. She has done this in the past (no other bartenders do it this way). But this time I said "I don't want to yell it to you , here take my phone and you can just do it that way". This is completely unacceptable. She then has the nerve to say " there won't be any need to yell ...I managed to hear you request less salt just fine. No yelling necessary". Really??? Unbelievable is all I can say. Also the place was literally dead and our meals took forever to get to us. What exactly IS going on in the kitchen! The bar is never wiped down when we get there...like she waits for someone to sit down before she gives a fig about keeping things neat and inviting. She'd rather get the closing routine done than serve the customers. It's the last time we ever eat there with that awful bartender on shift. We go to lots of other restaurants and they manage to find polite and capable staff so I can only point a finger at management for the hiring disgrace. The people who used to work there were so pleasant; how did this one sneak under the fence? The one star is for the menu choices. read more

Updated to 5 stars - service has been excellent and I'm really happy with the way they turned things around. I would love for a slightly more variance on their menu but otherwise 5/5!!! read more

Actually my experience was very good. Salad bar was stocked and looked appetizing. The lettuce on the regular ice burg was a little wilted but they had other types and it looked fresh. My salad was pretty tasty with out the dressing. I ended getting the bourbon chicken with the grilled zucchini and honestly didn't look like a lot and maybe not as appetizing as the salad bar but the flavor was really good. It was a perfect portion for me. My husband ordered the bourbon salmon and he had zero complaints as well as our friend who is pretty picky said it was his first time to Ruby's and he really liked the menu selection and enjoyed his pork chop with mash potatoes. It was a win all the way around. Service again in CT Hartford 5 stars. read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

Went to Ruby Tuesdays today with the family. Ordered the Philly cheesesteak with fries for $16. The cheesesteak was served on a hot dog bun, the size of my wife's hand, with a handful of fries. My wife ordered the ribs, which were extra dry. My sisters chicken sandwich was stringy and repulsive. On top of this, we waited 45mins for the food. We asked to speak to the manager, and apparently he was unavailable because he was cooking. Will not be coming here again for a very long time read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

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I am very disapointed i went to the restrant one day and it was a TUESDAY and it was closed we decided to come the next day so i could complain to the manager. REBECA was very rude and was not any help. Also we found several hairs at the salad bar in the crutons. And to make it even worse my husband had diarrea all night and my son was up all night yelling i am going to edge (whatever that mean). I am very disapointed in the setting. The ambiance was absolutly terrable and i will make sure you will make your lights better read more

We came on a Wednesday to use a Buy One Get One coupon. The restaurant was very clean and not crowded so we were seated right away. Service was good overall as our waitress hustled as she was the only one on this dinner shift likely the result of the difficult times for restaurants to find help. I liked that the salad bar was open during the pandemic and masks and gloves were required at the salad bar (disposable gloves provided) which worked well. Salad bar was decent, nothing remarkable or bad for that matter. Ranch dressing was watery. I had a full rack Of ribs, wanted onion rings but they were out so had fries and zucchini. The ribs were "OK" and what I expected. On the dry side but slathered with bbq sauce to compensate and meat easily came off the bone. Zucchini was excellent and piping hot fries were just ok - could have been hotter and less soggy. She had Asiago chicken which was super cheesy and good. Chicken was very tender and same sides I had. It was a decent meal and value (with 1 free entree) but at full price I may have been slightly dissatisfied. I wish you could substitute salad bar for a side with a $2 or $3 up-charge versus having to buy for $5 as we each had 1 not so big salad. Overall we enjoyed the meal. read more

Ruby Tuesday - Full rack of ribs - Burgers Near Me - Windsor Locks, Connecticut

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Food is tasty, service is acceptable. My major complaint is that when you order a burger with a side of fries, the portion of fries is ridiculously small. I think I had about 13 French fries spread out on the plate. For a burger and soda at 18 dollars, I expect more. Their competition gives bottomless fries. At least give me one good portion. read more

Upon picking up my food after ordering it online I had to wait while my bag sat there for a server to hand my food to me. When I got back, I had only gotten half of my food. Once opening the food, the plates were not appealing, nor were up to, the visual expectation that anybody would want to see their food. So we got no service well that shoots out there in the delivery area, we got half our food, and the food was not appealing. read more

Ruby Tuesday - This was the New Orleans Seafood. Tilapia, shrimp with a Parmesan sauce over it , pilaf rice and grilled zucchini. - Burgers Near Me - Windsor Locks, Connecticut

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Horrible all over from the host who seemed confused on where to seat people to the impatient waitress who basically acted like she was on fire. I ordered my meal with veggies and got it with fries I asked for the veggies and cocktail sauce so I guess she never changed the order so I had to wait for the veggies which was ok but she made me wait for the sauce so by the time she finally brought it my meal was cold. They didn't cook the steak my party ordered correctly so she didn't get to eat. read more

Waitstaff were nice but food was marginal. People love the salad bar which was plentiful with an array of items. The romaine lettuce was brown on edges. Mixed greens were slightly wilted, spinach was best option. Soup tasted like canned soup heated up. Quesadilla was good with draft beer. It was surprising how many customers came in on a Sunday afternoon read more

My food was inedible. I had a baked pasta dish that was quite chewy and dry. I did everything I could to try and eat it (ordered more sauce...the sauce was good), but I could not. I let the server know and she took it off my bill, but charged me double for the measly salad bar that I had as a side to make up for the cost. For some reason this does not seem right to me. X read more

I dont get my food cooked to what I like and I ordered. I have tried it many times. When I tell my server they offer to prepare me the same meal again. So I tell them no if the cooks cant cook what I like the first time why waste my time waiting for my food. read more

I think the service was and everything else except the food. The food was given in very small portions so if you got tacos you would be still hungry. I think the place of the area was nice though. read more

Ruby Tuesday - How long my brother had to wait for our food to come - Burgers Near Me - Windsor Locks, Connecticut

These people had the nerve to serve me raw fish and one sided cooked shrimp I ordered via GrubHub I called and spoke to somebody who claims they spoke to the manager who seem more concerned with me getting my money via GrubHub then them having a continued customer because they were getting ready to close I have never had a problem with my food before but I know I will never spend my $30 at this place again due to the terrible customer service. And even though they served me raw fish I just asked if I could just get my food remade - The lady over the phone replied who's going to bring it to you i'm not going to bring it to you ( keep in mind I never asked her to do so ) I replied I could pick up it up if it was remade she said no we are closed! -NEVER A FUCKING GAIN ! read more

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I'm not sure why this restaurant has been rated so poorly. I'm rather picky, and we usually get Ruby Tuesday delivered once a week. Their ribs are just-as-good-as Bear's, if not BETTER! Chicken strips and fried shrimp are delicious (last time I got their ribs-chicken & shrimp meal and was soooo happy. We have ordered the artichoke dip and tater tots a few times; always good. I can't recommend their grilled zucchini enough; I usually choose it for both of my 2 sides, which makes my ribs a keto friendly meal. They're dinner salad is huge and fresh. I love their cheesecake! I don't think they make it (it arrived half frozen last time), but it is amazing! Burgers are great. My kids like the chicken & broccoli alfredo pasta. read more

I know it's a silly chain restaurant BUT ... I had a really good experience here. The last time I was at a RT, was well over 15 years! I was never a fan of their food - but my family wanted to go to a nearby restaurant and it had a salad bar so even if I couldn't find a meal I wanted I could at least have unlimited salad. I was happy to see that they had fresh pretzel sticks for an app.... I was so excited I didn't take a picture when the came to the table. I did not enjoy the dipping sauces (not anywhere near as good as Longhorn's when they had it) but the pretzel was fine on its own. They had a really great selection this time around. I got the hickory bourbon bacon sirloin with green bean and salad bar. Wasn't a fan of the green beans I would probably do a baked potato or mashed instead. Salad bar was great! And very satisfying! I got the 6oz sirloin and thought it was small when it came to the table but I struggled to finish it. First bite was like butter! So juicy and tender! I was extremely surprised! Ruby Tuesday's has definitely come a long way. My dad got the Cajun rib eye and mom got the sirloin with crunchy shrimp... Everyone finished their plates clean lol (except the green beans, don't order those lol). The only thing I got a picture of was the salad I made... My phone died just after that.... Anyway, if you are in town and looking for a quick and tasty bite go for it! You might be surprised like me! I wish I got my servers name because she was super good, quick, friendly and helpful. Which made the experience even better! read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

Hey, first off the server didnt ask my friend how she wanted her burger, luckily she remembered in time. Our server was a white woman and her name starts with a T, black hair with glasses. A party of 7 sat down 5 minutes after we sat down, and our food came out at the same time. I got the indestructible kabob for 15$ and the amount of food i got it shouldve been 10$. Our server was nice, just lost. And also the fried pickles at the salad bar were stale. I dont think i will be coming back. read more

Ruby Tuesday is just is what it is. We go there when we're just super tired and desperate. Nothing against the staff it's just the company. I remember like 15 years ago it was so so good. It used the be a family night out. Now it's like ughhh I guess I'll go just because I'm hungry and don't want to cook. But I would kind of rather go hungry. Their mixed drinks aren't good it's just pure sugar, and they food is comparable to Dunkin' Donuts drinks. You never know if it will come out right. You're like well I'll just take my chance on it. I've started to refuse going there. But the staff is friendly and if you don't mind a subpar chain then it's fine I guess. read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut