I think the service was and everything else except the food. The food was given in very small portions so if you got tacos you would be still hungry. I think the place of the area was nice though. read more

Ruby Tuesday - How long my brother had to wait for our food to come - Burgers Near Me - Windsor Locks, Connecticut

I'm not sure why this restaurant has been rated so poorly. I'm rather picky, and we usually get Ruby Tuesday delivered once a week. Their ribs are just-as-good-as Bear's, if not BETTER! Chicken strips and fried shrimp are delicious (last time I got their ribs-chicken & shrimp meal and was soooo happy. We have ordered the artichoke dip and tater tots a few times; always good. I can't recommend their grilled zucchini enough; I usually choose it for both of my 2 sides, which makes my ribs a keto friendly meal. They're dinner salad is huge and fresh. I love their cheesecake! I don't think they make it (it arrived half frozen last time), but it is amazing! Burgers are great. My kids like the chicken & broccoli alfredo pasta. read more

I know it's a silly chain restaurant BUT ... I had a really good experience here. The last time I was at a RT, was well over 15 years! I was never a fan of their food - but my family wanted to go to a nearby restaurant and it had a salad bar so even if I couldn't find a meal I wanted I could at least have unlimited salad. I was happy to see that they had fresh pretzel sticks for an app.... I was so excited I didn't take a picture when the came to the table. I did not enjoy the dipping sauces (not anywhere near as good as Longhorn's when they had it) but the pretzel was fine on its own. They had a really great selection this time around. I got the hickory bourbon bacon sirloin with green bean and salad bar. Wasn't a fan of the green beans I would probably do a baked potato or mashed instead. Salad bar was great! And very satisfying! I got the 6oz sirloin and thought it was small when it came to the table but I struggled to finish it. First bite was like butter! So juicy and tender! I was extremely surprised! Ruby Tuesday's has definitely come a long way. My dad got the Cajun rib eye and mom got the sirloin with crunchy shrimp... Everyone finished their plates clean lol (except the green beans, don't order those lol). The only thing I got a picture of was the salad I made... My phone died just after that.... Anyway, if you are in town and looking for a quick and tasty bite go for it! You might be surprised like me! I wish I got my servers name because she was super good, quick, friendly and helpful. Which made the experience even better! read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

Ruby Tuesday is just is what it is. We go there when we're just super tired and desperate. Nothing against the staff it's just the company. I remember like 15 years ago it was so so good. It used the be a family night out. Now it's like ughhh I guess I'll go just because I'm hungry and don't want to cook. But I would kind of rather go hungry. Their mixed drinks aren't good it's just pure sugar, and they food is comparable to Dunkin' Donuts drinks. You never know if it will come out right. You're like well I'll just take my chance on it. I've started to refuse going there. But the staff is friendly and if you don't mind a subpar chain then it's fine I guess. read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

Hey, first off the server didnt ask my friend how she wanted her burger, luckily she remembered in time. Our server was a white woman and her name starts with a T, black hair with glasses. A party of 7 sat down 5 minutes after we sat down, and our food came out at the same time. I got the indestructible kabob for 15$ and the amount of food i got it shouldve been 10$. Our server was nice, just lost. And also the fried pickles at the salad bar were stale. I dont think i will be coming back. read more

This chain, particularly this location, is lacking. The service is always awful. My kids love the chicken fingers here, so we eat here regularly. I cannot remember a time where we did not have a problem. Sometimes the waitress is sitting with another table or tonight we did not get appetizers we ordered because our waiter was watching NFL playoffs. Food is good. Great salad bar. My kids like the fall cake too. I am not sure if it is the generation/age of the staff, but if the servers were taught better on how to manage a table, this place would be better. read more

Had a long wait before getting someone on to the flight back to Florida so we stopped here. Made up combo meal from the salad bar, roasted tomato soup and theThai Phoon shrimp. Everything was fresh well plated and delicious. Made the wait for the plane a fun experience. read more

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I got the supposed smash burger. It was actually a frozen patty cut in half and piled on a bun with lettuce and onions. No sauce or Mayo. It was totally overcooked and dry. Will not go back at all. read more

Awe-inspiring dining establishment! The food is always very good and fresh.

Went to Ruby's tonight. Boy the food was awesome. The wife and I started keto a little over a year ago. I ordered a American burger no bun. The chef put it on a bed of lettece with cheese, onion, pickle out of this world. Substituted fries for asspagas just perfect. Good to see they will accommodate you. Matt the waiter did an awesome job. Thanks Ruby's for a great meal. read more

The place has really gone not downhill but they need to do better. The food was ok. Before Covid the food and service was really great never had an issue. Now no one seems to listen or are in a rush. My daughter wanted cheese fries and got cheese fries with onions. Her father ordered a cheesesteak and asked for mayo waited about 10 minutes for it. read more

burgers, a beautiful combination of meat, carbs, vegetables and sauce. The concept itself is undeniably simple, yet when executed properly, a humble hamburger is a gorgeous thing. It should have a medium/medium-rare patty, a tart sauce, pickles to cut through the richness of the beef, gooey grilled cheese and fresh vegetables for a touch of crispness. As long as you've got those bases covered, your burger is good to go. so delicious read more

Don't go here if you want friendly service at the bar. Came in tonight for some apps and cocktails at the bar. The bartender started shutting down at 8:30p cause he clearly wanted to get out of there. I overheard the bartender clearly say "Awww....F!" when another patron entered at 8:45p, which meant he was going to have to stay and work longer. I'm staying in the hotel adjacent to this restaurant actually in the same parking lot, and was looking forward to a convenient place for dinner and drinks over the next 4 weeks while I travel here for work. Guess I will look elsewhere for someone who actually wants my money. read more

Ruby Tuesday's is always a good option in the pub food chain genre. Some are better than others and many have closed but you can usually tell the ones on the closing list by the neglect they show months ahead of the announcement. This location I am happy to say shows no signs of that. Very clean with a well stocked fresh salad bar. Entrees are well cooked if a bit over seasoned. Tried the deviled eggs appetizer and they were way too hot for my palate Enjoyed the BBQ pork chop with mashed potatoes did. Will def go back. read more

Great Salad Bar. Good salad bars are so hard to come by. This is a great one. The Barkeep tells me that there is a full time employee whose sole purpose it the salad bar. It's fresh, clean, well stocked and chilled well. Kudos. Great selections. The mystery meat was a mystery to me though. The best part is the awesome Chicken Bella entree is paired with the salad bar, so it leaves me with a good portion of take-away for another day. The unsweetened ice tea with extra lemons was very good, however the barkeep didn't recognize unexpressed refill needs timely. The place is very clean and the staff is very friendly. It's all good and some room for small tweaks. read more

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Was going to get some grub before my flight, and right away i regretted it. The smell of spoiled cheese smacked me as soon as I walked in. Everyone at the bar was talking about it as well. Supposedly, the floor drains we're having an issue and it's been like that for a while. The bartender said he doesn't even smell it anymore. They spread water over the floors by the drains, to mask the smell while i was eating. The food - was not bad. it was corporate standard. On my trip to the bathroom, the bottom of my shoes were sticky the entire trip to and from the bathroom. Sticking to the floor. I understand sometimes this happens, but to hear from the staff it's been like that, and they are used to it is completely revolting. I won't be back for this reason. the management should have taken care of this way before now. unacceptable cleanliness and atmosphere. read more

Doesn't pick up when you call to place an order. How do they stay in business? Ordering someplace else I guess.

We were getting take-out salad bar from Ruby Tuesdays sometimes as much as twice a week over the summer. if you join their email club you get a lot of great promos and deals and to be honest, we loved their salad bar! We moved to CT from CA where we had MANY build your own salad restaurants and we miss that! So finding Ruby Tuesday's salad bar was a win for us. However, starting in the fall, we realized the quality of the salad bar items, how often they would refill (we could wait for 10-15 minutes after asking to get more lettuce because it was empty), and the fact that they would run out of items often (as early as 5PM on a weekday) really has discouraged us from returning. We have tried to go back once or twice but it's been disappointing each time. read more

This is what i get for caesar salad take out. Well. Only 2 bites. Expensive Does not worth it read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

We had a few small issues here, but overall this is a very satisfactory outpost of the chain, located very close to Bradley Airport. The food and service have been pretty good in our recent dinner experiences. There's a relatively new salad bar which has some decent options including something besides iceberg lettuce. The chicken and steak dishes have been tasty and fairly priced. Just bear in mind this isn't fine dining and you should expect a nice meal out. Our complaints include a very friendly server who crowded our appetizers and entrees together and who couldn't quite describe the dessert we asked about (a nonetheless yummy goblet sundae). Otherwise this restaurant is clean and attractive, the bar has good options, and the staff is reasonably efficient. We're happy to dine here when we're in the area. read more

Standard fare at standard prices. Ruby Tuesday has a differentiating factor in that it's "garden bar" is second to none. Other than that it's the same American food you find at 99, Applebee's, TGI Fridays and the like. Service was moderate. Drinks were slow to be refilled, food took a little bit longer than normal to come out. If it wasn't for the Garden Bar, and if the signs were removed from the building, I would not have known what standard restaurant I was in. We were going to order dessert but the waitress was so slow in coming back to get the order we just said forget it, paid, and left. read more

Had a late dinner there. The staff was friendly and working hard. Had the rib-eye and it was good. Will visit again.

Ruby Tuesday - 101 Ella Grasso Tpke, Windsor Locks, CT Restaurant Review: 3/5 Note, the rating listed above is based on our experience at this restaurant. Our rating is review on cleanliness, ambiance, customer service, food preparation, presentation and manager's interaction with customers. Cleanliness / Ambiance: 2.5/5 - This restaurant was relatively clean and well maintained with the exception of the bathroom. We found that the floor was sticky and wet. There was also bits of paper left around the sink area that needed disposing of properly. The was bathroom tissue on the floor in the women's bathroom. The lightening was good and the decor was standard for a Ruby Tuesday standard. Customer Service: 3/5 - Staff was friendly and courteous as expected but customer service did not exceed expectations. Preparation & Presentation: 3.5/5 Smokey Chicken - with BBQ sauce, cheese, and zucchini. The chicken was moist, tender, juicy and seasoned to taste. The zucchini was a bit oily to taste. Salad - kept fresh and was a delight to eat. The plating of the food was sloppy and did not elevate the food to restaurant quality. Manager Availability: 3/5 Manager assisted with with orders, but did not engage with patrons to see how the food and service was going. Overall rating 3/5 Review by As Simply Said Review Team. read more

Ruby Tuesday - Smokey Chicken Breast with zucchini - Burgers Near Me - Windsor Locks, Connecticut

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Let's just make this quick and easy so I don't have to relive this experience again...Already sent an email to the corporate office awaiting a response. This is another reason why I do not frequent franchise restaurants. Here are the Cliff notes.... Ice cold grilled chicken salad 45 minutes after I ordered from the luncheon menu ..poor customer service and no apologies, no thank you for coming and definitely no recognition from staff or management there was an issue. If I could put 1/2 a star I would . read more

Let's give this place a chance to revitalize and reinvent and recharge its image in Yelp and the local community. I went here specifically because the reviews were so harsh. It's a chain with national advertising. It's gotta meet certain minimum standards. Why such harsh reviews about service? How bad can service be to warrant such negative reviews? So, I walk over from my hotel to fact check the negative reviews. It's hard to mess up a burger and fries and beer. And they didn't. The buffalo chicken burger was well prepared and very passable. The onion rings had flavor and crunch, The beer was cold and good. The service was fine. No problem here. It's a Ruby Tuesday's by the airport. What's the complaint? Go and enjoy your dinner and beer and TV at the bar. After all, from nearby hotels, you can walk. read more

The initial meeting by the hostess was a little disquieting as we wanted to be near the salad bar as my wife is mobility impaired but it appeared she was more interested in assigning work equally amongst the servers. It is not unusual for young hostesses to not take into account seniors on canes. The beer was good and cold and the server was very attentive. The salad bar was very well stocked with all of the items that Ruby Tuesday normally provides. It was clean. This is where the "happiness" stops - - the 6 oz sirloin was at least 3 ozs of grizzle and uneatable. This definitely was the worst steak I have ever eaten in a Ruby Tuesday. I didn't complain because I had a quarter of my wife's steak and was full. I told the server and she was beside herself with apologizes. I told her I didn't want to make this an issue - - and guess what; she didn't.Anothernother read more

Not open their published hours. Extremely rude and aggressive manager. Avoid this place!

nice bar. clean. average beer list. toward the end of the night if you sit near the end of the bar it smells like a flaming new jersey trash pile. read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

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I mean, really, this is a Ruby Tuesday. It is basic chain restaurant that is clean and mildly consistent. They have a new menu and decor which was pretty reasonable. The new cheddar biscuits are terrible little hockey pucks and you get exactly the number for the table. I expected something good but they were dry and hard. I had the crab cake, cauliflower mash, and broccoli. Basic and fine. Everyone else we were with seemed to enjoy their meal and clear their plates. I didn't go with the salad bar because they are always kind of gnarly. It looked fine though. Our waitress was friendly even though our party doubled in size halfway through the meal, the bathrooms and restaurant were clean. It was a little expensive at $100 for six people (and only 5 of us had entrees). Probably wouldn't go back unless someone else made me but it was fine. read more

Stopped in this evening for dinner. I hadn't been in a Ruby Tuesday's in a little while and was very pleasantly surprised. Bartender was super Pleasant and attentive. I have the salad bar option which is very reasonably priced and pretty darn good. Loaded up find some goodies also had the fried pickles. Probably not the healthiest option even though they are pickles but they were very tasty as was the dipping sauce. Good food good scenery and excellent service. When I'm back at the Hartford airport area I will definitely stop back by. read more

Exceeded my expectations which were not that high. First time at a ruby Tuesdays. Had the blackened tilapia with mashed potatoes and broccoli. Nice creamy potatoes. Broccoli still had a slight crunch which is good. Fish was a good size with right level of Cajun spices. Service was quick and pleasant (Rachael) and not over the top like some places. Good place for a reasonable sized meal for a reasonable price. I'll be back. read more

Wanted just the salad bar, but got it as part of this fish taco combo for just $1 more. Seemed stupid not to do it. Tacos were very nice. Fish was fresh and vegetable fillings were tasty. Nice presentation. (Not sure my photo does it justice. Really looked good.) Salad bar was well stocked and fresh even pushing 11:00 pm. Waitress was very nice with water refills and whatever we needed. read more

Ruby Tuesday - Burgers Near Me - Windsor Locks, Connecticut

Good food. Terrible service. I was eating by myself so I sat at the bar. After about 5 minutes I love being ignored by the bartender I decided to get a table. Eventually a waitress took my order. The food was good. But then I waited another 5 minutes for the check. If you're not in a hurry stop in sometime read more

Awful! Went there with the family for dinner and the food was probably the worst chain food I've had in quite a while. The Rob's were super salty and dry, the grilled chicken Caesar salad tasted funny and was inedible. The corn was old, and the fries were dry. I won't eat at this chain ever again. read more

Had food ordered and delivered at work. As soon as I started to take the first cut into my chicken I saw a black curly hair. When I called I spoke with Fay. She didn't even allow me to continue my sentence before apologizing and then proceeded to say they couldn't refund because it was through uber Eats. Problem other than the hair is, I didn't ask for a refund. I was hungry and wanted the food that was ordered and paid for. She blew me off because she said I'd have to call Uber again and have them deliver. What type of customer service is that!? She was completely rude, disrespectful and showed no real empathy at all. read more

After a good drive here for a baseball tournament we figured ruby Tuesday was the easiest . Our waitress was very friendly and attentive but the Food was horrible. I had the salad bar and soup, salad bar was plain and just blah. My soup was gross, the garden vegetable, I sent it back and asked to try the broccoli cheddar instead, that tasted like they used some sort of Gelatin for thickness and to much too I just chose not to eat it. My sons wings were ok and my other sons burger wasn't that hot he said, the main thing was my Husbands Cobb salad, came out looking wilted and not to great, also no cheese . He ate most but kept because he was hungry, we paid our bill and left. He kept saying his mouth felt numb? And started burping up the salad, Less the 40 min later my Husband was getting sick. We never complain on public forums nor do we usually send food back. But this was just gross read more

Come here once in a while during my business trip. The staff and host are friendly. Food is what you expect from a family style restaurant, it's not Capital Grill. But main reason I come is the salad bar to keep a balanced diet. They changed it to a larger square plate since my last visit, about a year ago. read more

Holy crap. Story of my life. New waitress. Knew nothing about the menu whatsoever. The first waiter I spoke to I asked if I could open a bottle of wine I brought with me and if they had a corkage fee. The guy looked at me like I had two heads. Which I do but I'm sure he couldn't see the other one. For this big inquiry they had to bring out 1 of the 3 "managers". Well long story short according to manager #1 it's illegal in Ct. Which is bullshit because I do it all the time. By the way the first guy that looked at me like I had 2 heads, was one of the bar tenders. Food: the wings we ordered needed some work. She never brought plates so we had to eat wings from the middle of the table. A mess. The sided and options were so confusing I needed a Valium. Honest to god I would go on a fvckin hunger strike before I ever ate here again. read more

Worst service ever. 1 bar tender waited 10 min. for a drink, ran out bake potatoes during the height of dinner rush. Never got any bread, they had to be baked as well. When they were done our waitress was unable to get us any because someone took them all for their customer. Even after our meal was completed they still asked if we would like our rolls. My rib eye was ordered to be cooked med. well. I received it very well. I have had ham steak for breakfast thicker than my $20.00 meal. Smallest , thinnest, overlooked I have ever had. Next time I will go over to Scooters . read more

I went here for my birthday dinner tonight and had a good experience. I'm a huge fan of their garden bar which has recently expanded!! I received a coupon via email offering a free burger or garden bar entree up to $11 value. Can't beat that deal! I ordered a bacon cheeseburger and the garden bar. I'd go back and just get the garden bar for a meal. It was that good. They have a huge variety of toppings and it was all freshly made. Our waitress was attentive and friendly. Sign up online and give them your email address. I receive coupons all the time with awesome deals. read more