Awful service right at the door. I walked in with 5 family members and said we were a party of 7. The hostess replied "we have no room." Who says that to a customer? Then she rebounded by saying it was an hour wait. I gazed around, while there were quite a few people in the place, there was NOBODY waiting in line like you would see at Applebees or anywhere else. WHO SAYS THEY HAVE "NO ROOM"? terrible terrible service. I've eaten here before a couple of times with friends and every time there are flies hovering, food isn't that great. This hostess though, completely awful. read more

For North Platte, it's a good choice. As a restaurant, I give it a 3 (see below for why), but as a Ruby Tuesday, it gets a 4. Much better food and service than other Tuesdays locations I've been to. We ordered to go since we were on the road, and they left out some sides, so one star less for that. That said, my dad really like the ribs he got, so one star back to an overall A-OK. read more

Food was salty. Steak was gristle. Salad bar was ok. Skip.

It's okay. I think for North Platte, it's a pretty nice restaurant, but even coming from California, I'm surprised by their prices. I think their mixed drinks are just okay, not the worst, but not the best I've ever had. I got a chicken blt and it was really not what I expected, and a little greasier than what I'm used to. Still tasted okay, and I'm a little perplexed at the notion of charging extra to substitute asparagus for french fries. My server was nice, I actually graduated with her. She's propping this rating up a little bit, to be honest. That and the fact that I was in good company, making the night pleasant. 3 people, three entries, one appetizer, two mixed drinks and it amounts to about 70 dollars. Ouch. Oh well, money's not everything I guess. read more

The very first thing I noticed when waiting to be seated was the Manager eating food over the grill and licking his fingers! Should have taken that as a sign, but since we were a group of weary hungry travelers and there were only two tables in the restaurant occupied, it seemed like a good place to get something quick so we could get to the hotel and rest. Wrong! There were three waitstaff working for two tables and it was 20 minutes before one of them decided to mosey over and take our order. 20 more minutes before we received our drinks and 45 minutes to receive the ahem cough, cough, "food". Two ordered pasta dishes which were topped with dried up cheese and had obviously been sitting for most of that 45 minutes under heat lights . One person removed a fettuccini noodle from the top of the order and it stayed straight, as if not cooked. The chicken I ordered was refrigerator cold . The cheese on top wasn't melted. Thankfully, the baked potato was somewhat hot. No one checked back to inquire about the food or to see if there was anything else we needed......ever! I had to ask for the bill after waiting another 30 minutes after everyone was finished.....TWO TABLES...THREE WAITSTAFF! We were never offered a second drink....which. by then, we really need more wine to wash this crap down! I flagged down a very busy waitress interrupting her reading her phone , and asked for a refill. She wasn't our waitress....no one knows where she was.....but she graciously asked our waitress to help us with that. The cleanliness was quite unacceptable....didn't use the restroom and I'm pretty certain that wouldn't have ended well either. Please learn from our mistakes and go somewhere else, or you might end up eating chips and jerky from the hotel vending machine for dinner after a long day of travel. Note; we were comped for the food after I made a complaint....paid for the wine. Still, would recommend eating the jelly packets in the hotel lobby over anything in this place! read more

Okay. Please remember we are in North Platte, but I have to admit that this Ruby Tuesday is pretty good. Service is quick, efficient and friendly. The food wasn't bad. Of course, after a day of living on burgers having some shrimp dishes is a nice change of pace. Really do enjoy the Strawberry Shortcake Sundae. The warm biscuit at the bottom is the perfect touch. read more

I do not recommend this restaurant to anyone, I had the worst experience. The waitress was rude and disrespectful as soon as she came to our table and the only reason I can come up with, is we did not look like anybody else in that restaurant. My son and I ordered an appetizer witch we never received. The waitress brought our drinks first then our meals and walked off in a hurry mind you there was only 4 parties in the restaurant at the time. The only napkins we had was the one that was wrapped around the silverware I asked the busboy for napkins he was amazing sweet and respectful. After 35 minutes the waitress came back and said are you done and started pulling my son's plate away from him it was a full plate of pasta. He replied no I am still working on it she said I will be back with your bill. I politely answered no we are not done and can you please take off our appetizer from our bill because we did not receive it she OK and walked away. When she came back with the bill I said is there a reason you did not apologize for forgetting or appetizer she said I did apologize the last time I was here I left it at that I wasn't going to argue with her. She started walking away again I said excuse me she turns her head around I said I need to speak to your manager she said OK I will get him she did not come back to the table but spoke to me a whole booth away. The manager walked to our table I explained what happened he said ok I will speak to her about it that was it nothing else. I will be contacting corporate office no one should endure such treatment completely unacceptable!!! I give it one star just because the bust-boy was amazing read more

Stopped in for a quick dinner while on the road. My turkey burger with a gluten free bun took quite awhile to come out-- maybe 15 to 20 minutes, but the manager voluntarily comped my whole meal, including the GF bun up charge and salad bar. Appreciated the attentive service and enjoyed the food! read more

This location was highly lacking in customer service and friendliness! We were surprised when the greeter answered my question " I don't know the gluten free options. Our menu is online and the server can help you". And then the waitress said basically the same thing - no assistance, just told to go online for allergy free menu. We won't be coming back. It's sad that they left us hanging with no assistance. My grilled zucchini was really good but otherwise our food was all OK. Waitress did check back once, otherwise she was seen in the corner too busy on her cell phone . read more

Food was good minus the fried shrimp, service was not the best one guest sitting at the bar left and his plate cup etc. we're not touched until another couple came in 30 mins later sat at the bar and moved the plate out of the way. I've also been finished with my food and drink for 10 mins with no one checking on me or bringing me the check. read more

First impressions: this place needs a deep clean! BAD! Servers are un-enthusiastic. Salad bar was deserving of more stars, but menu in general was over-priced and food was mediocre. Add that to subpar service and a filthy restaurant and a 2 star review is out of reach. read more

This is not up to par as the one we be went to in Minnesota. My steak was dried and burnt on one side (served burnt side up) and so tough. They did remake it and discounted my meal The salad bar didn't look or taste as fresh. The people working were nice but not bubbly like the other one we went to. read more

Terrible! Place was dirty. Our waitress smelled like she had just taken a cigarette break. My rice was COLD. Not a good experience.

Double Chicken was a little salty and the baked potato was over cooked. Good service overall and friendly.

Stopped in for dinner at 6 PM with a group of seven and were told that they can't do that. It wasn't that we would have to wait a half hour, just "we can't do that". Offered that we would be willing to split up into four and three and that didn't help. Great business model. Don't waste your time here. read more

The service and food was awful! We waited 15 minutes until someone waited on us. The restaurant was only 1/2 full. The steaks we ordered were rare and we ordered them medium and there were of terrible quality. The meat was so tough that I had trouble cutting the steak. Go spend your hard earned dollar elsewhere. read more

We got seated right away, we never got asked what we wanted to drink or if we were ready to order After 15 minutes we decided to leave and spend our money elsewhere. This is with only half the tables open for service I would be embarrassed if I owned or worked at this establishment. read more

Had some time to kill, so stopped here for lunch. 2 for $24, salad bar, cheeseburger, and a split desert...who would eat fast food at this price? Salad bar is phenomenal, cheeseburger was great, cooked to perfect medium. Was so full, couldn't hardly get desert down, but it was good also. Good service, a little slow but very friendly. read more

This is a newer Ruby Tuesday. Very nicely decorating with a friendly, homey feel. Very friendly folks working here. A short stroll from the Fairfield Suites - was nice to be able to have a few drinks and walk back to the hotel (~1 minute and well lighted). read more

Used to be good, downhill food and downhill service now. Ate here often when I traveled but won't be back, got sick to my stomach as soon as I got back to my hotel room, convinced that the salad bar is not safe. Didn't see not one single worker who looked as though they were responsible and cared about being there. What a shame since I always enjoyed RT in Arizona. This place realistically should be closed down!! read more

This was thee absolute worst experience and worst food ever! Not one person who works there knows what is going on. My waitress, who the only thing she had to do, was bring water for myself and my husband. She brought only one water, and forgot the 2nd. We ordered the 2 for $22.00, we both got the salad bar! The spinach and artichoke dip came and a few minutes later came 2 dirty plates. The dip was horrible! We told the waitress something is wrong with it and that the manager should try it before they serve it to anyone else. Next we went for the most atrocious salad bar! The lettuce was brown, and it only had enough in it for one person! Wake up people! The plates were hot and had water on them and they were not clean! We had to ask for ranch dressing to be filled up, then no pasta salad, it was a sloppy mess all over the salad bar. Several people were upset because the waitress didn't have their bills and we were all at the hostess stand asking where our bills are and who can take my credit card! Every one who worked there said only waitress can take your card! There were 4 people waiting for someone, anyone to take their money! This is by far the worst management of any restaurant I have seen! Gordon Ramsay would've shut it down that instant if he was with us!! Get it together! Ugh! Never will I go there again! read more

3.5 Stars It's good food at a fair price Salad bar was very good - sirloin was fine and the service was fast and friendly Would come back read more

Outside building looks brand new but inside seemed to lack cleaning. Right away I noticed how yucky the millions of fingerprints were on the front door, staff was somwhat friendly but kind of dull. Salad bar was okay, potato soup was oaky, kids food was just average. Maybe from the start I were disappointed because it felt like a buffet type place and I'm not a buffet girl. read more

Terrible customer service. They could not answer basic questions about specials. They did not inform customers that they were out of ribs. Food was cold. Stay away! read more

Our waiter was very friendly but the food was just okay. I did the salad bar and wasn't anything exceptional but okay. My husband got a cheeseburger. He said it was okay but not a lot of flavor. read more

We went here on the TUESDAY (how sweetly coincidental) before Thanksgiving for lunch (in other words, we didn't want Runza's again). The host greeted us right away with a big smile. We were seated immediately. The decor is very nice: warm browns and black color schemes with modern, comfortable furniture and art work. The menu selections for lunch all sounded delicious; I ended up getting the mini turkey burgers that come with "endless fries" and an 'endless" trip to the salad bar. The choices at the salad bar were pretty good, and even included edamame! There were also a prepared pasta salad and noodle salad at the bar. After my yummy salad, the mini turkey burgers arrived. They were almost as big as a regular sized burger (though their large size didn't stop me from finishing off both of them). The fries were good, but I was too stuffed to take advantage of their "endless" attribute; besides, I had to leave room for Thanksgiving in a couple of days! Overall a great restaurant, and I will most likely go back next time I'm at North Platte, Nebraska. read more

I thought all ruby tuesdays were just very average and would only eat there in a pinch, but I was proven wrong! Very nice, fast friendly service and lots of delicious food options! Great prices too. Definitely recommend stopping here in north platte. read more

Always a Ruby Tuesday is pretty good, let's get this straight now, run run run.....I always like and yet love leaving great deserved post, this place should be shut down, not I'd the food but of a manager named Veronica!!! My wife and I tried to figure out the realms of this post although we both agreed the manager was the problem!!! A new bartender named Paige was doing her best and made certain we were taken care of, Thanks Paige!!! Now part two, my wife had to hold me to the seat as this in mature manager and descimating if character to the great folks just kept badgering and back stabing them after her staff walked away, one exapmle the new hired had questions to make a drink and asked for help from Veronica the manager, manger Veronica didn't even know how to make the drink. Newly hired did her best and explained to guest she was new and guest appreciated. In the mean time manager Veronica ashamed her to the other staff... I would not visit this place as manager Veronica belittled staff to make her defaults hidden.... read more

My experience at the Ruby Tuesday in North Plate was exactly what I expected. The food was decent and the service was good. I ordered the chicken quesadilla from appetizer menu. The portion was a bit on the small side but it was satisfying enough. I was a disappointed by the fact that they didn't have Stella Artois on tap even though the menu said it was. My biggest concern was that the containers holding the various salad topping refils sat next to the salad bar from the moment we sat down until we left. It obviously wasn't chilled since it wasn't placed into the salad bar. read more

Scrawny chicken wings with the wrong sauce. Dried out chicken breast. Cheesecake that the strawberries somehow went missing. The bartender was pleasant and not at all tweaker-ish. We would have been better off at Mickey-D's. read more

Had lunch here while driving through, I have soy allergies and carry my own salad dressing, so I figured this would work well with their salad bar! It did, however I found out almost everything else cooked there is cooked with soybean oil! Since soy is one of the top allergens why do restaurants even use soy? Anyway, the manager went out of his way to ensure my salmon and veggies were cooked in olive oil! The Salmon was delicious, very moist. I would go there again. read more

Food is always good for a chain. If you are tired of greasy road food, they have a great salad bar. Food was served quick though our waiter seemed to be a bit distracted. Not sure if that is the case all the time. The grilled avocado chicken breast sandwich was a delicious surprise. Stop in if you are in the area or headed across I-80. read more

This is probably the worst place I've went for a meal. The minute I walked in I knew it was a bad but I gave it the benefit of the doubt considering it is a chain restaurant. So I ordered a raspberry iced tea what I got was water and sugar, my friend ordered a lemonade and what got was some Sprite mixed with water. So we both changed our drinks. I went with a fountain coke (can't mess that up) For food we both ordered sandwiches and what got was a mess. The lettuce on my Bly was old and soggy so was the pickles and the fries had extra salt ! My friend ordered a turkey BLT, it was literally a cold cut sandwich. Oh wait there's more. The server had yellow teeth and dirty finger nails. Eww ! I will definitely not be returning here read more

Salad Bar Is So Good But I Was Disappointed That They Charge Extra For Avocado And Meat, And The Meat Is Cold Chicken Or Fish, Not That Great. Service Is Okay. read more

If I could put negative stars I would. This place was horrible. The staff paid no attention to their clients and the food was horrible.. I ordered fish and it came out raw.. it took the bar tender 20 minutes before she came and asked how our food was. I would have understood the wait if there were people at the bar but she had my table and one other. She never said she was sorry just said I'll take it off your bill and walked away.. I will never come back to this place whenever I come back to Nebraska.. read more

Blackened Tilapia was wonderful, but the mango salsa had been sitting around for awhile, as it looked mushy. Our server, while decent, spoke extremely loud......kind of overwhelming. read more

Waited ten minutes after being sat for a server to greet us... and then left. Only came here because it's near our hotel for the night, and was really disappointed that we didn't get service. Walked out after ten minutes, and went to Applebee's across the street where we got excellent service. read more

Just don't waste your time coming here! They are complete jerks! They had seated me and was waiting on a waiter and nobody came! Then another couple showed up and right away they took their order and told the lady if she could take my order and was just ignored! On top of that when o ordered my chicken Parmesan she said they didn't have any! So I'm like okay I'll have the chicken and shrimp and she said she didn't have that either! Was very disappointed read more

We ate here last night on our way across the country. I read the reviews and they were mostly mediocre, so I wasn't expecting anything fancy. The service was fine, nothing too bad. We got the spinach dip and the chips were cold and stale, I got the salad bar and it was fine, not much to choose from, but everything was reasonably fresh. My husband got the spicy buffalo chicken Sandwhich and he said it was ok, hard to eat and slapped together. We decided to order desert to try and save the meal. I ordered the double chocolate fudge cake. It tasted old, the cake was stale and bland and spongy and the fruit sauce tastes like corn syrup. All in all I give the place 2 stars. The food was mediocre, however the seevice was good. read more

Great location, and some nice people. The Chicken Tortilla soup was good, with a nice spicy finish, however, the Tempura Green Beans were SO greasy it was disgusting. The hotel front desk guy told me he preferred Applebee's to this place, but since this restaurant was across the parking lot, I came here. A mistake for sure. I wouldn't visit again. read more