We have recently moved to this area and this is our favorite restaurant of all others we've tried. Great steaks and seafood, appetizers, and the best cheesecake we have ever tasted. Our server, Elizabeth, is just wonderful and remembers what drinks we like. Steaks are the best and have always been prepared exactly as ordered. There are low fat items included on the menu and a plentiful salad bar that is always found to be clean and neat, and adequately filled at all times.The manager visits the tables and is very conscientious regarding customer satisfaction. The facility and restrooms are always found to be impeccably clean. We are becoming fixtures here and love it a lot! read more

Terrible!! I am usually not a chain person, but had a GREAT experience at the Ruby Tuesdays in Blacksburg so decided to give it a try. Big mistake!! I walked in an noticed not a single employee in sight, anywhere in the restaurant. Waited a full ten minutes and no host, no bartender, no server. No employee visible anywhere in the restaurant. No music. Just dead. If there weren't people at a few tables I would have thought they were closed ... or abandoned. read more

From the time we walked in there was a "30 Minute wait" that was actually waaaaayyyy longer than 30. There were visibly open seat literally everywhere, but the kitchen was backed up so they wouldn't seat us. An hour later and the food wasn't really worth the wait. I guess they were saving seats for the silverware. read more

We deciddd to try Ruby Tuesdays in Lexington. The restaurant was less than half full. We were told there would be a 10 minute wait. Wait staff was hanging around front desk chatting. After about 5 minutes we approached the desk and questioned them about the wait - since there were available tables in the bar area AND a salad bar. They told us the kitchen was backed up & they couldn't seat us. CRAZY. If they seated us we would have been happy to buy a drink, read the menu, maybe go to the salad bar. We decided to leave. We went next door to Applebee's where we were seated immediately, had terrific service AND, guess what? THEY WERE BUSY. We will not return to this Ruby Tuesday's. read more

The worst Ruby Tuesday we have ever been to. First let me start off by saying we were from out of town and hungry so we stopped in. Took 10mins to get seated in a half empty restaurant. The waitresses looked sloppy, untucked shirts looking like they just rolled out of bed. The front house manager had on a pink t shirt and looked like it hadn't been ironed or tucked in ever. Past there appearances, I ordered the blackened tilapia and my husband the steak and my daughter the Mac n cheese. My fish was Luke warm barely looked cooked and my daughters mac n cheese had been stuck in the microwave one to many times. Yuck. The floors were dirty and no one was sweeping or picking anything up, in fact there was a hot pepper laying on the floor the whole time we were there. The lady behind us had to send her food back 3xs before they even got it right. People were waiting 40mins plus for food and 20mins for drinks in a empty restaurant. The only person there doing his job was waiter named Jackson. I would fire everyone else! The manager came around and looked just as sloppy and uncaring as the rest of the staff in there. There is a reason this place is rated 1-2 stars and now I know why. Place was disgusting and ran just the same. read more

I went in on Friday Night and arrived at 7:00. Upon entering, I was greeted and seated in the bar area immediately. I was by myself. I sat and waited. 5 minutes later, I closed my menu. 3 servers and a manager walked by my table repeatedly, and after 15 more minutes of waiting and trying to get service, I walked out, gave my table to a couple (as well as a coupon I had since this was my last visit). As I walked out, a server looked at me confused, and I told the greeter to have a good night. read more

Stopped in for supper. Had to wait 15 min. Got the salads and appetizer. Waited over 30 minutes for our food. It was either cool to the touch or too tough to eat. Won't be coming back read more

I went to the College Drive location in Suffolk, VA! We have been to this location many times because my husband loves the salad bar. We ordered to go this time 2 of the TEX MEX Steak Fajitas they have been advertising. When I got home with my order 1) the picture advertised and what I received didn't even come close to the same! 2) the black beans and rice were left out of both entrees completely! I normally check my order before I leave but the bag was tied so tight I didn't this time. I made numerous attempts to call the restaurant and the phone was never answered! I understand staffing is a problem in most restaurants currently so I made a 2nd trip back to the restaurant to pick up the omitted part of my order! The amount of the 2 sides I received was not worth the $4.59 per gal. of gas it cost to make that 2nd trip! My biggest regret was not taking a pic. of MY order to show a comparison to what was advertised for $12.99. Taco Bell would have been a better choice and much cheaper! read more

This was a very well run, clean and nicely decorated RT. Ir was quite crowded on Sat night, but we called and they took a reservation for our party of 5 and sat us immediately upon entering. Everything we ordered was very good. read more

Was staying at the Wingate for the weekend. Just needed a couple barstoool's and an appetizer after the drive. Had such a great experience, this ended up as our normal bar for the whole stay. Thanks again to Santana, Gabby and Kayla! read more

No host at front. Food was served cold. I hate it when there's no sign about seating yourself and no person at the front. I finally went to the bar and sat there. The servers huddle in the back booth of the bar and chat. My food must have sat around a long time, because it was barely warm. They did microwave it back up to a nice hot temperature, but of course then the steak was no longer rare. I won't be back. read more

This has to be by far the worst Ruby Tuesday I've been to. We ordered salmon and a half a rack of ribs. The half a rack had 4 ribs on it and my salmon was roughly 2" by 2". It appeared that he gave me someone else's leftover cause the piece he gave me was rough cutted on one side. We questioned the waitress and she told us that she had already told the manager about the portion sizes before she served it to us. She called the manager over and he stated that those were the portions served to others. He was simply stubborn and was not interested in satusfying his customers. So we told him to eat our dinner and we left. read more

Not impressed! Sunday evening, not crowded at all. SLOW service considering only handful of customers. Waited at least 5-10 minutes for a host/hostess to seat us. I went to restroom thinking by time I was done, husband would at least be seated...Didn't happen. Saw 4 staff members sitting in back section near bathrooms talking/laughing. Waitress finally seated us and took our drink orders. 1 unsweetened tea and 1 water - another 10 minutes. Finally waitress came back and took our orders. We got our salads at salad bar and ate them. Had to wait another 25-30 minutes for our food. When we asked for extra napkins the waitress brought us paper towels like they had in the restroom - really?! (See picture) As we waited we noticed host finally appeared - unimpressed with him - he looked sloppy with his shirt hanging out while everyone else had theirs tucked in neatly. While waiting waitress came by and took my glass to refill with water rather than bring me fresh glass - gone another 10 minutes. I still had 1/2 glass of water I could still be drinking while she got a fresh glass for me. Common practice in most places like this would just be bring a fresh glass to table...she brought husband fresh glass of tea one time and another time she took his glass and refilled it. The only think quick was how fast she brought us our check. Then when I provided a coupon it took another 5 minutes to get updated bill. Just didn't seem like there was a lot of interest in the customers. Noticed other customers near us checking watches and looking for waitress as well. Overall not a good experience read more

Ruby Tuesday - American Near Me - Lexington, Virginia

Terrible sevice, and didn't have much on the menu to order!! Sold out of everything I wanted!!

I have eaten at many ruby Tuesday and this was worst. The hostess acted like she didn't want to be there. Our waitress was terrible. Someone in our group order a salad and after inquiring three times she finally got it after she was half done the meal. We had to flag down another waiter because couldn't find our waitress to get refills. Salad bar looked terrible read more

Pretty good, much better than my last visit years ago due to the much healthier menu options, but still just another chain restaurant.

Very friendly bar staff that accomidated us during a busy evening. Steak was great and we always had full drinks!

At Ruby Tuesday's now. 50% of the Restaurant is empty because their policy is they can only allow 5 tables per server. Half of the staff called in sick for Halloween night. On a 40+ minute wait! Unacceptable! Do NOT come here! Once again, what a joke. Do not come here! Extremely poor service and food quality! read more

It's 8:30 p.m. on a Thursday night and I thought I'd order some takeout to take back to my hotel room at the Windgate after a long 4 hour drive. By staying there I could see their parking lot and it was clearly not busy. I called and when they answered they put me on hold for 5+ minutes. I figured there was no reason for that considering the circumstances so I hung up. I tried again, hopeful that maybe it was just a mistake that I was forgotten about (even still that is still unacceptable). When I talked to someone the second time I told them how I had been put on hold for all that time during the first call and they said "ok...." and put me on hold again. For some reason I decided to wait again and they still didn't answer after another 5 mins! I hung up for a second time and decided that was enough. read more

Meth much? Our waitress was so whacked out I was worried she was going to OD at our table. Slamming glasses on the table after barely making it without spilling. Disappearing for 25-35 minutes and coming back all sweaty and hyper. Service terrible. Food marginal. All the clients at the bar were totally wasted as well. We sat next to the "restock station" and heard all the nasty gossip. Worst #Rubytuesday experience ever! read more

Arrived at 7:30pm after driving for the past 10 hours. Our party of three waited for over 10 minutes at the hostess stand waiting to be acknowledged. The party of two ahead of us was offered a booth in the bar section but the declined and asked for a table which they were taken to without issue. 5 minutes later the host had not returned but was instead standing at the bar talking to the bartender. The manager on duty (Jessica) finally came to the hostess stand and asked how many. I tell her two adults and one child. She tells me it will be at least a 15-20 minute wait. I ask about the 4 empty booths in the bar section and she replies by telling me that there is a party of 20 waiting for a table and if they seat too many people at once that the kitchen will crash. I told her I arrived as they quoted the party of 10 an 8:00pm table time and asked if I was expected to wait until after they were seated and served before my family of 3 could get a booth in another section of the restaurant and she told me again that if she seated too many customers at once that the kitchen would crash. I told her we would go somewhere else that actually wants to provide decent service to customers and she didn't say a word. We walked to the car and I decided I would go back and get her name. I walked back in and asked for her name, she responded that it is Jessica. I told her I wanted it to include in my review and my complaint to her regional. She told me I obviously don't have any understand of the restaurant business and she was trying to explain the wait. I informed her that my understanding of business management is vast and told her that the next section up was the bar section but the people ahead of us declined that section and were taken to another section. Due to that a server got skipped in rotation and I was asking to go to that section, a section the part of ten couldn't possibly be seated in when their 30 minute wait time is up. She rolled her eyes and looked away from me before acting like I wasn't there. We went to the Applebee's up the street and had a much better meal. The service and food were great and they were very personable and professional there. I suggest you bypass Ruby Tuesdays and head across the bridge to Applebee's!!! read more

Arrived in Virginia tonight on my way to Reading, PA. After 600 miles on the road was looking for a good dinner by my hotel. Bad choice. Had the 7 oz steak and lobster tail with baked potato and sugar snap peas. Had to send lobster tail back; didn't want sushi. Steak was way undercooked. Potato was dry; no butter? The peas were good. Service was good. read more

Megan does an amazing job at the bar!! She does the work of at least two people, and everyone seems to follow her lead. I got the Chicken Fresca and my boyfriend got the Asiago Streak-- both arrived piping hot. Mine was the perfect tenderness and the mac and cheese was DELICIOUS, his steak was a little small but he liked the zucchini. Food was kind of as expected, but like I said--Megan was GREAT!! read more

If I could give this zero stars I would. My group and I waited over 15 minutes just to get our drinks and to get water refills. We all waited over one hour before receiving our food. When they came out with our food I was told that they had no pasta left over so they were unable to make my meal which was mainly pasta. I was very hungry after waiting for ONE HOUR! It would have been so easy to go and get pasta from Walmart. Instead they brought out some horrible chicken and broccoli. To add to that both of them were DRENCHED in olive oil. I was DISGUSTED! DO NOT GO HERE!!!!!!! read more

Drinks were well prepared. Food was delicious. Servers were warm and friendly, even though it was towards the end of the night. Enjoyable experience. read more

Food is ok but the bar is less than clean and the service could be better. The bartender was too busy talking to take care of me apparently. Convenient at the least. read more

We've always wanted to try Ruby Tuesday, but this was the wrong one to try! The server was pleasant but didn't know the answer to our questions about the menu (but she might have been new). My husband and I ordered burgers and we were told they each came with two sides, so we chose our sides. A few minutes later the server came out and said that we only get one side and that two sides with the meal were only available after 3 p.m. I joked that at least it was cheaper and she said it was the same price. After she left the table I looked at my watch and it was 2:55 p.m. Can they really not make an exception of 5 minutes, especially when our food didn't come until about 30 minutes after we ordered? My son ordered the kids' Cajun Fried Shrimp. It came out about 10 minutes before the rest of the food and the shrimp was overcooked (almost burnt). My son asked for tartar sauce and it took another 10 minutes since the kitchen staff had to "make" some. It was gross! We didn't use it. My husband's Smokehouse Burger, ordered to be cooked "medium,"came out well done. The "onion rings" that were supposed to be on the burger was one tiny onion ring that was about 1" in diameter. It looked like a joke (remember those "where's the beef" commercials?...it felt like "where's the onion ring"). The mashed potatoes, while they tasted good, looked old. He had also ordered no pickles and he got pickles. My Triple Prime BACON Cheddar Burger also came without any bacon and it took me several minutes until the server returned to be able to send it back. I think the worst thing about the amount of time it took to get our food, was that there were only about 3-4 other parties in the whole restaurant. What are all of those employees doing back in the kitchen? From the slow delivery of our food, to the tiny onion ring that came on the open-faced burger on the plate, everything we experienced said to us, "we really don't care if you have good food or a good experience at our restaurant." We will not EVER return to this location! read more

Mixed feelings. Food was okay...service was another story. Large party of about 12. Took 30 minutes to get our drink order and waites a bit for that to come. They must have been short staffed cause they waited to fill the salad bar til the last minute when of course we wanted to go up. The restocker told us how he was just washing dishes...not the picture I wanted as I was picking up my salad fixings...even if he did have gloves/washed hands...not something we needed to know. Will go back but not much there to chose from close to the horse center. Hopefully it gets better. 8/ read more

We went here for dinner one evening and was seated near the kitchen door. We couldn't talk as a group because of the wait staff kicking the doors open and using profanity about how awful the establishment was and how management is "lucky they don't walk out right now". Worst dining experience we've ever had. We will not return! read more

Absolutely disgusting. A waitstaff that could careless if you have anything. Don't waste a moment of your time eating here

Food was cold when served, service sucked!! The only people in the place and you still couldn't get it right

I came in here to eat tonight and when i went to order a drink and gave the server my ID she said she couldnt take vertical IDs even though it says im 22 and is a state issued drivers license. Incredibly disrespectful and i will not ever be returning. read more

I love to eat at this restaurant. They have wonderful staff, wonderful food, and they stay open pretty late! Come on by if you're ever in Lexington- you'll really enjoy yourself! I have no complaints! read more

For a chain restaurant, it was a very good for two dinners during our recent stay in the area. We went off hours (our mothers are older and we have found this is always a good approach) so it was not hectic or rushed as often is the case later in the evening. The newer menus had more options for those with diet limitations and the service was excellent. They have toned down the noise levels so that you can now sit and converse without being drowned out by music. read more

Good food and all but the wait is way to long i had to wait forever just to get my food which was ridiculous

First off there was a wait,plenty of seats that were empty.Plenty of people waiting,tables were clean and waiting for diners.I asked about the empty seats and hosted stated that the problem is there wasn't enough silverware that was ready,i.e.: nothing that was clean.This tells me either that they don't have enough place settings for the restaurant or someone is not doing the job of doing the dishes.Someone needs to get on the top of this.30 minutes wait and at least 5 tables vacant,and 6 bar stools available.This is why businesses lose good business.I would suggest that they fix this problem.There are not many places to eat with near here to begin with.kinda off the beaten path read more

It's a Rudy Tuesday's: decent food and good service. Eat here if looking for a casual dining experience.

My boyfriend and I frequently eat at Ruby Tuesdays in Lexington. The food is great as well as the service. As for these other reviews, The restaurant is not out dated and if you have to be put on a wait, there is a reason for that! Everyone has a bad experience in a restaurant, but to tell people not to waste their time trying Ruby Tuesday is ridiculous! The salad bar is very fresh with a lot of variety, and its a clean, relaxing environment. The Chicken tenders are hand breaded, and I promise you they have Tyson beat :) Keep up the good work Ruby Tuesday!! read more

Go someplace else instead! It was outdated. It was over priced. It was not great tasting food. It was convenient right off the highway that was why we stopped. I believe, that is why they get any business whatsoever. read more

We went in to eat and it easily took 40-50 minutes for them to start bringing our food our and by the time they brought me my meal everyone else was basically done eating. They got my fathers burger wrong and he just asked for it to be taken off the check but instead they brought out another burger that was also wrong. Besides that, the food was pretty good and the waitress was nice, but the wait for the food was insane and the place wasn't even close to being full at the time. read more