The atmosphere was ok, mixer of a sports bar and a standard sit down restaurant. The service has great and timely. The food mixed. My mother got a 8oz steak with mashed potatoes and fries, she told me that the steak was all gristle and was not really that good, but she looked the mashed potatoes. The fries which I also ordered were good, but had too much seasoning. I ordered chicken tenders, and as said before fries. The taste of the chicken was good, but was too rubbery. Overall, average. Not bad, but not really good. read more

Never even got to the food. Was seated, and then ignored as a family that came in after me was taken care off. I walked out. Will not be back to Applebees as they are usually the same across the board. Blacklisted read more

Our server was excellent, Skylar did an amazing job, even though customers behind us were rude to her. She is an important asset to the restaurant read more

Single Traveler from Louisville KY on my way to Petersburg VA to visit family. Decided to spend the night in Lexington. Checked into Holiday Inn, Applebee's right next door, GREAT!! or so I thought. I'm a 66 year ole brown man, arrived at the door the lady put me somewhere that appeared out of reach to anyone, it's a wonder they knew I was even there. 20 mins later, no one came by to take my order, offer water, anything, lucky for me I had a book with me to read, quiet night hardly busy, after 33 minutes I got up and walked out. I definitely took the message that I was not welcome. If so, I would never force, holler to anyone in that restaurant to come over and take my order. I'm still wondering why I was never served. The lady who first showed me my table watched me walk right out and said nothing , nothing to me. Applebee's in Lexington, VA will never ever have to worry about this patron ever visiting that' establishment. Lucky for me I found a FANTASTIC Asian restaurant in downtown Lexington, and my dinner was so much that I ended up taking extras with me. I was left with the impression that Applebee's in Lexington is a Redneck restaurant. I'm CERTAIN of it. read more

There is a good reason why this Applebee's score is low. The restaurant wasn't busy at all; maybe 15 people sitting in the bar. I was seated and sat and sat. I finally walked out read more

We went here because we have a baby. Otherwise we would t have. Poor service. Long wait for service. Long wait to be seated. Long wait for bill. Barely any servers. No hostess. No manager. Good was your basic unhealthy food. read more

Unbelievable! We waited to be seated. After waiting about 15 minutes for a waitress we finally stopped one and ask if she could find out who our waitress was supposed to be. She ask two different wait staff members before saying someone would be with us. We waited another ten minutes she went back to another waitress again. Still crickets from the girl that was supposed to be coming to wait on us. We finally just got up and left. Not sure wha was going on there tonight but very unprofessional. This was our first time to Lexington, Va. we won't be back. read more

Food was fine, Our server seemed to have an unpleasant attitude. Finally had to stand up to get her attention. She was sitting in a booth with coworkers. Other servers seemed to be moving around more read more

Fast to seat us as we were the only customers at 11:30 am but then at about 20 minutes later a lot more customers entered. We had ordered a Southwest Chicken Bowl and the lunch special of 1/2 a sandwich which was a Turkey Club and the house salad. Took 30 minutes for our meals to arrive so we were anxious about the time as we were traveling. The salads were comparable in size and my half sandwich was packed full of meat and veggies. Very pleased with the food but it took too long especially when we were the first ones there. Btw if you want Balsamic vinaigrette be sure to specify it because I asked if they had balsamic and that's what I got, pure balsamic vinegar. read more

Applebee's Grill + Bar - Half Turkey Club - American Near Me - Lexington, Virginia

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Food was cold. Had to send it back to be heated. I ordered the Niblets. I received two slabs of tough dried out pork. Very little niblets. The French onion soup was bland. Warm, not hot, French onion soup with a chunk of bread thrown in with a little cheese on top. The nachos were cold like they came right from the frigerator. The manager was very agreeable and expressed her regrets. Hopefully she can get her kitchen and food quality fixed. read more

Mediocre food at well over median prices. The service is fine and they seem to do a good business but everything we ordered was average at best. In a two-college town there is so much potential if they could just step it up a bit. read more

Raw food no good customer service Employees, are rude. Not cooking my food, right not once not twice but for the 3rd time now and they are not clean and I'm getting stomach pain I rate it a 0/10 read more

Look, I know Applebees isn't perfect food or the best quality, however the service staff in this location are always amazing and the appetizers are always delicious!! read more

We came here late one night, okay we didn't sit down to eat we got food to go. We stayed at the hotel across the street I put the order on the app and within 10 minutes the food was ready. The really wonder young lady up front who was very pregnant helped gather our order. She was so kind to make sure we had everything we need since we told her we ran from the hotel across the street. I'll come back again!!! read more

So disappointing. I don't go to chains often, but when I do, it's because it's a known quantity. The service here was S-L-O-W. Nobody was in the restaurant, so there was no reason for how slow it was. I ordered a chicken bowl of some sort, and the rice was so overcooked as to be inedible. I've rarely had something so bland. It was just awful. Never again, Applebees. read more

First things: -The four of us wanted to have a nice dinner before our long trip up north. -Waitress was pleasant, no issues there. -Soda was good. Food issues: -The soup we ordered was lukewarm and had to be sent back to be heated up. -The three prime rib dippers had burned meat on all three of the sandwiches we ordered. One was slightly burned, one was slightly more burned and one was nearly completely burned. All three came with a small side cup of "au jus", which wasn't even enough for half the sandwich. I'd complain about it not being au jus, it was like French onion soup, but I think that's a corporate thing. My father's sandwich (the most burnt) had meat on only 2/3 of the sandwich. -My mother's salad had frozen lettuce, that was nearly inedible. -Our appetizer came out AFTER the meals, and the queso that came with it was not very good (probably another corporate thing). Conclusion: After talking to our waitress, we discovered that the cook tonight only works on Tuesdays. Unfortunately, this lackluster dinner disappointed my 73 year old father. I am likely going to hear about this for the next year, even though I paid and he didn't. read more

Applebee's Grill + Bar - French dip sandwich burned meat. Not far off from charcoal. - American Near Me - Lexington, Virginia

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It was 11:20pm and the host seen us pulling up, she walked to the door to lock it lol. We just wanted a few drinks but o well. lol

Conveniently located out front of the Tesla super chargers in Lexington, this Applebee's was a no brained for lunch as we needed at least 30 minutes to recharge. At noon on a weekday, it was surprisingly empty when we walked in. It started filling up though after we sat down. Maybe Lexingtonians eat lunch later than most. The folks working here were very friendly and polite. After being seated, our drink order was taken as we looked over their menu. On the back were the lunch specials that came with a 12 minute (I think) guarantee. We didn't pay very close attention to that but our food did appear quickly after ordering. I got a soup and salad combination as did my wife. The salad had lots of yummy bits on it but the accompanying ranch dressing was just ok. My tomato soup was bubbling hot but kind of institutional tasting like something I would get in a school cafeteria. Overall our visit was pleasant and the food ok. I would come back again though and try something else. read more

Traveling for work love that Applebee's is open late came in from the hotel next door got a cold beer quick ordered chips and queso dip with pickled jalapeños on the side omg she said they didn't have any only fresh sliced really pickled sliced in a jar seems like the way to go ?? Got the fresh sliced with the chips nada no good yalll Looking at menu looks like chicken is king here the nachos have taco beef ?? O a steak but not that hungry left chips and half bowl cheese goin to the snack bar at hotel LOL sorry read more

Almost didn't go there because of previous reviews. Was a note on door saying 'pardon us we are short staffed'. Was pleasantly surprised! Great Server! Better than a few chains have visited recently. Food was hot and fast. Be patient and give them a chance! read more

I haven't been to one of these in years It felt updated and the staff was super friendly Lots of tables with families and the bar was full of college aged people We were seated quickly and given a menu with lots of options. A lot more fresh items than I remember We got a Margaretta for $1.50. Very small Not very good Bee opted for the 2 for $20.00. You get either 2 salads or one appetizer to share and 2 entrees We got salads and chicken The salads were fresh. Large enough to be satisfying. The chicken caprese was good with mozzarella and balsamic over tomatoes and mashed potatoes The chicken with cucumber salsa wasn't so good. Dry,bland ,and bland rice. Low calorie but I won't get that again This is right next to the best western motel and easy to get in and out I won't seek out this chain but I think it's good for happy hour appetizers and families read more

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Sunday evening for 3 around 6:30. Place barely had anyone. Hostess told us 10 minute wait. We got seated at 6:54. Waitress was fast! We ordered our drinks and immediately got them. We ordered our food and took about 12 mins to get them. I got the Fiesta Lime Chicken, my husband got the chicken tenders, and my son got the corn dog. My rice was a little dry but other than that it was good. The hostess and having to wait was the worst part. They are pretty well staffed for a Sunday and barely any tables with customers. After we arrived it was starting to get crowded with no wait. So not sure why we had to wait. read more

We've lived here in Lexington 17 years now, and what once was a decent Applebees that we frequented often (once a week or more) has become the worst Applebees we've ever encountered anywhere we travel across the country. Disappointing for the only real place to watch sports in town. They remodeled the place a while ago to make the bar more open, and since then it has gone downhill. The food is mediocre at best, and that isbeing kind. This last visit left our stomachs upset from the soggy quesadilla, and overpriced but small portion of nacho chips with more queso than you could eat (because they skimped on the chips). We stopped in the bar to watch the Sunday night football game, around 8 pm. It was pretty quiet, except for the family sitting at the bar with their screaming (SCREAMING!!!!!!!) baby in a high chair. At...the...bar...not a table. No one could enjoy their drinks or meals. The volume on the sets was turned off, though the games were showing. The bartender has been there for years, and she hasn't gotten better at her job. When several folks asked for the volume to be turned up, and to change the cartoon that was on 3 of the sets to the game, she said she would, but never did. It wasn't just us. Others repeatedly asked why we were watching cartoons. Could she turn the sound up. But no, apparently she couldn't . Or wouldn't. Or didn't care what the customers wanted. So everyone there was forced to listen to canned music and all the gossip of the staff, who were clearly bored with no customers to wait on. Now we recall why we stopped going to this Applebees. It used to be packed, we even had to wait at times. When the owner doesn't care enough to make sure the environment is friendly and the food is good, it's no wonder it's not busy anymore. read more

The wait staff was rude...especially the red headed male with a man bun. The food was decent read more

Applebee's was open late for dinner on Christmas Eve. Many restaurant were already closed by the time we got to town. We had a great waitress by the name or Cord. The menu was pretty extensive and overwhelming for a newbie to Applebee's. Had couple entrees in mind and was undecided with selection the process. She gave good recommendations that made our dining experience enjoyable. What makes a good restaurant is not only the ambiance or the good food but the also the customer service. The salad was fresh. It was a lettuce wedge with blue cheese and sprinkled with Bacon. We had it split in two. Portion big enough for two. Sweet! Had the Savory Cedar Salmon with creamy artichoke spread sitting on a bed of spinach sprinkled with zucchini and potatoes. Like the artichoke spread which give it more flavor to the salmon. Also ordered the Sirloin, they even have smaller portion like 4 oz. Went for the largest size for we were hungry. It came with carrots and other mixed vegetables. They serve $3.00 House Margaritas which is a good deal, but it was a tad sweet. As for desserts, we had the brownie with ice cream. Nice treat with a cup of coffee. Will definitely be back again. read more

Applebee's Grill + Bar - House Margarita. - American Near Me - Lexington, Virginia

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One of the dirtiest restaurants I've ever seen. The floors hadn't been clean since who knows when. Luckily I ordered take out but couldn't eat it with the thought of what the kitchen might look like. read more

Applebee's Grill + Bar - This is what the entire floor looked like. My shoes stuck to the carpet. - American Near Me - Lexington, Virginia

Ordered for large group. Low portion size. Food was cold and very late. Food was also very mid. Orders were often wrong. Garbage Applebees all around read more

Let me start by saying the food was great and the waitress was extremely friendly and attentive! The downside was the lack of cleanliness in the restaurant. It looked run down, with filthy ceiling tiles. The mens room had a broken urinal and needed a good cleaning. Nevertheless, we were pleased with the service and our meal. read more

Driving all day. Checked into hotel. Looked up restaurants nearby, found Applebees open till 11. Perfect. Got there at 9:55. Nope. Kitchen closed. Thanks, Applebees. I can usually count on those places. read more

10/26/2023 Only a two star because the service personnel were very friendly and attentive at the take-out. The food, two small sirloin orders, were two grisly pieces of leather. I guess they save these for late take out. read more

Visiting for the weekend and despite all the negative comments i really enjoyed my food, with covid i had to get carry out, they brought it to my car. Worker was very friendly food was on time and hot. read more

Applebee's Grill + Bar - American Near Me - Lexington, Virginia

Waited 10 minutes to get seated. Waited longer to get waited on. Never got appetizers. Waitress had an excuse that the cheese sticks didn't get done and the other food was cold. Wine glass was nasty. The restaurant was nasty too! Overall yucky experience and I wouldn't recommend this restaurant. read more

Tried to get dinner here tonight after a long day of traveling. We and about 10 other folks weren't allowed in the door three hours before closing time because they were short staffed. read more

We stayed at a hotel across the street after driving all day and were happy to see a restaurant we could easily walk to. Applebee's is Applebee's, right? Wrong!! We should've just eaten the snack from the back seat of the car. First of all, the place was just plain dirty. We sat next to a window and there was filth and bits of food stuck to the sill and blinds. Built up, not simply stuff from that day that hadn't been cleaned yet. We ordered some apps and a server bought us some small plates and extra silverware actually telling us "don't worry, they're clean. I just took them from the dishwasher myself". I grabbed a plate that had slimy bits of food stuck to it as well as a dirty fork and knife. Our waitress, who really was lovely, was standing behind our table at the waitress stand saw and heard my reaction and was there in a second to remedy it. The apps were actually very good. Chicken quesadillas and mozzarella sticks. It would be extremely hard to mess those up. After being on the road and eating junk all day, I wanted a fairly healthy dinner so I ordered a steak. Not expecting much since it's Applebee's after all but when my plate arrived, I was pretty disgusted. I ordered my steak medium and could tell right away it was well done and overly so at that. The mashed potatoes looked like they'd been squeezed from a tube or bag and were stone cold. The green beans... I can't explain what those were. Frozen obviously. Maybe just cooked in the microwave? Again the waitress heard me and offered me another meal. I asked for a salad and she brought one quickly. It was okay. My Pepsi even tasted strange though. My husband was happy enough with his meal. My son ate about a quarter of his and wouldn't eat anymore. He said it was gross. Our waitress did take my meal off of our bill and did not charge for the salad either. Again, she was very sweet and very attentive. read more

Applebee's Grill + Bar - American Near Me - Lexington, Virginia

Hannah was my waitress and she was amazing she was very nice and patient and she was overall great

Hannah was our waitress and she was amazing and sweet...great service from her!! loved her

Applebee's ... it's a chain. Like all chains, some franchises stand out more than others. My friends and I needed a place that would accommodate a large group and one that was open on the later side. Applebee's it was. I ordered the cedar grilled lemon chicken. For an estimated 600 calories, the portion was on the larger side, which was great since I was on the hungry side. Unfortunately, the cedar flavor tasted artificial. That's where my bias fits in. My taste buds were expecting a genuine cedar flavor as one would find in one of the finest seafood establishments. Sorry. My brain just could not get on board with the fake cedar taste. Otherwise, this Applebee's served my group's needs. The server worked hard and kept the drinks coming. If it were simply a matter of service, I would have awarded this restaurant 4 stars. read more

Stopped off to grab a bite to eat while on a road trip. Service was fast and friendly. Salad was fresh. Chicken tenders were perfect. Broccoli and grilled chicken were cooked perfect. read more

Where do I start??? First we sat at the bar and waited 10 minutes for anyone to come back behind the bar to serve us. There was a server with her 3-4 year child with her who was sitting at the bar hanging out with regulars. Huge ABC violation. And no one seem to care this child was hanging out at the bar while her mom was working! Very unprofessional establishment and Applebees should be ashamed and appalled this happening. read more

Food & service better than expected! Excellent I even lost my debit card & drivers license on the property. They found it and locked it up safely for me. read more