This is one of the few restaurants we visit on a regular basis, and one of our favorite. The service is always fantastic. I have a lot of serious allergies, and they are super careful with anything I order. And, even sent a manager out to make sure Everything was great. We love to meet friends here, since we have always been able to get a great, healthy meal. Their fish, salad bar, hamburgers, everything we have ordered has been very good. Suggestion, sign up for their deals, to get an even better value. read more

... So , I haven't been here in a while . I received a free burger basket or salad bar meal for my birthday . I call in my order . They told me 10-15 minutes . Fine . I show up a couple minutes early . The host tells me to go to the bar to pickup my takeout . I'm standing at the bar a good 5-7 minutes . Nobody was there . Employees were just walking past and ignoring me . Finally I asked the host were is the bartender ?? She finally comes ... needless to say . The service was horrible and will never go back !!!! read more

So well put together, tasty food & great service!! Our server checked on us many times and asked us if we would like to try different kinds of lemonade for our refills and was super polite. We didn't eat all day and decided to come here after a bad experience at another restaurant, and it definitely was the right decision. I loved the new California pasta and wild berry lemonade! read more

Sitting at the bar today, drinks are good, service is good, food is awful! I hope management reads this; please change the nasty over-used grease in your fryers it makes the fried foods taste like poop. Plus it's just nasty! read more

The Crab Cake Dinner with your choice of 2 sides was so delicious! Everything was cooked perfectly and the portion was just right and satisfying. The green beans were cooked just right and the mashed potatoes were so good. Our Server Nadia J., was so incredibly knowledge about the menu and a pleasure to have as a server. I would highly recommend this place. read more

We stopped here to celebrate after getting some good, medical news. We sat at the bar. The bartender was friendly and we were waited on quickly. The problem was with our drinks. We both ordered Jack Daniels and water. For some unknown reason, the bartender put the shot and the water into a cocktail shaker and mixed our drinks. That was totally unnecessary. When we were given our tab, we were stunned that we were charged one price for the drink and added price for mixing them! Once home, we filled in the online survey about our bad experience and requested that someone contact us. It's been over three weeks and we've heard nothing. Bad experience, then no follow up. Sad. read more

Service was terrible! Seated right away, sat for 12 minutes before officially acknowledged. Manager walked past our table twice and never gave us a second thought. Waitress from adjoining section told us that she would get our server. Waiter finally came over and told us he would be with us in a minute. Another 5 minutes later we walked out! On the way out manager was a smart**s! We normally would not have waited the initial 12 minutes but we did not want to embarrass our guests! Here's the kicker......we were only one of 9 guests/patrons in the restaurant! I've been here when they were lined up outside waiting for a table and they were at capacity and we still never had any issues! read more

Just ask for Jason to be your server and your experience will be great. I've been here and few times but this is the first time I've wanted to write a review, because of his service. read more

New management and you can tell! My wife and I visited this location six months ago with a terrible experience. We decided to give it another try...thankfully we did! Nadia is an amazing server who cares about her customers. The bartender was flawless and worked very hard to make customers happy. The food was spot on...exactly what we were looking for! We asked to see a manager to offer thanks and it is clear this place has improved immensely under an actual leader who knows how to effectively run a bar/grill. We will be visiting again soon! Thanks Ruby Tuesday for hiring the right staff and management and taking customer feedback seriously! read more

My husband and I stopped at a restaurant for dinner that had an hour wait. We left and decided to find another place to eat. As we drove we saw a sign for Ruby Tuesday's. Neither of us had been there in years, so we decided to try it. I called them to ask about the wait time, and they said there was no wait, so that was a bonus. When we got there we were seated promptly, and our waitress was awesome. I would also give a thumbs up to the salad bar. Everything was delicious! read more

I never ever really review places, but this place is ridiculous. Wait staff is very forgetful, bartender is in lala land. We had to wait 10 minutes maybe longer for our drinks...2 pops and chocolate milk, white milk. It was just excuse after excise with them. Never again. read more

Arrived at 5pm 1/5/19 and were seated. Ordered and salad bar was fresh and well stocked. Received drinks and shortly our entrees. They were done as ordered and received our dessert which was lovely. Our server Xavier was outstanding and took care of everyone like they were family. Xavier treated customers like a manager would. Outstanding! read more

This place is completely scatter brained. Way too many managers working and communications were crossed and nothing got done. The hostess, some tall guy with glasses, didn't acknowledge us at all at first and we were the only people in the waiting area. Then he tried to sit up in this tight table in the corner and we had 2 tall guys and me on crutches. We then had to wait forever to get a table cleaned off. When we finally got sat down our drinks took forever. I had no clue who worked there because no one had a name tag on or had any kind of consistent uniform. The whole experience was confusing and we will not be back to this location. read more

Stopped by today to try out the new sampler combo. The manager was very kind and helpful. The new combo with the pretzels was very good. Thank you. read more

Was not too empresses with the service and quality of my food. My boyfriend had ordered shrimp and they brought him chicken, an entirely different dish than he ordered. We waited a long time to get refills and our waitress was very absent. We didn't leave a tip, that's how disappointed we were. Maybe if we decide to go back, we'll hopefully have a better experience. read more

Went here for lunch with my boyfriend while visiting from Canada. Terrible service, salad bar was messy and cross contaminated, dishes were dirty. Ordered two small entrees (tacos and quesadilla), not the best meal I've had, in fact the quesadilla was dripping with grease. Took about 30 minutes to bring out our meal, and it was quiet in the restaurant! Would definitely not go back. read more

Who puts a wheat bun on a bacon cheesbirger, they do! Service was good...if I wanted to eat healthy I'd got salad bar!!!

I ate here with my mom so many Sunday's. I would get the burger and French fires. one day I came here a server named Jennifer was in a bad mood. she took it out on the hand that feed her. I think the food ok. she dosnt work there today. I will not be back read more

Not pleased with this location. When we walked into the lobby of the restaurant, there were 5 wait staff standing at the hostess desk. Not one of the staff said hello, instead opted to argue in front of us regarding who should be cut first. The bar area was filthy, and the tables were covered in salad remenants. Underneath all of the tables were littered with food. We ordered a quesadilla and waited over a half hour without receiving it. We let the bartender know and the manager was sent over. She proceeded to inform us that the order was put in but given to someone else. We won't be returning to this establishment! read more

DON"T get a lobster tail!!! Very disappointed tonight with my meal. I ordered the shrimp, fish, and lobster tail combo. It was disgusting. The lobster tail felt like mashed potatoes. I asked for a new one. The waitress was very nice and actually embarrassed by what was served to me. The manager came to the table and said he was sorry and would bring out a new one. When the waitress brought out the new one I could tell by her face that it was not good. It was just as horrible as the one I sent back. The manager apologized and took it off my bill. I am not sure why he would let them serve me a second gross lobster tail. He did not do anything to correct the problem in the kitchen. I'm sure that this happened to other people too. We go here frequently and now I won't be back. read more

Ruby Tuesday - This is what was served to me. The lobster meat was like mashed potatoes. It is also in several pieces. This was their second attempt!! - American Near Me - Canton, Michigan

Although, I've always been a fan of Ruby Tuesday recently I've noticed a big change in the food quality. Everything used to be so fresh and lately everything from the salad bar to the steak tastes like its been sitting out for a while. Service is always delightful. We usually sit at the bar and enjoy prompt service and fantastic conversation. One other thing I've noticed is how terrible the music has gotten! I know I'm at Ruby Tuesday and I certainly don't need The Rolling Stones to remind me of that every 15 minutes. I really think that there should be a better/more vast selection of music because there's no need for anyone to hear the same song twice in the matter of an hour visit. read more

Service is soooo slow. We have gone twice (I wanted to give it a second chance) and the kitchen is so slow! The waitstaff seems to be completely new. I even asked the manager for the status of our food and she said it was coming but it still had t arrived after another five minutes. Food is usually half cold because it has been sitting. Won't be back! read more

Ruby Tuesday is great! Wonderful management and super friendly servers work here at the Canton location. Fabulous well stocked salad bar and croutons are to die for. Tender juicy chicken entrees and wonderful desserts. I also love the BOGO they offer from time to time. Kudos and keep up the good work! We will be back soon. read more

Awsome fall off the bone ribs. BBQ sauce was not too tangy just right. Service was great, haile was my server. The veggies are roasted and fabulous. Salad war was very good. Awsome croutons. Enjoyed everything. My two guest loved everything ad well. I will recommend and patronize regularly! ! read more

I used to LOVE their salad bar and we went here often. Their salad bar is not the same and now they charge for it even with a meal. It used to have dishes in ice and was attractive. Not anymore. They reduced the choices. We commented to the waitress and she replied that she heard that a lot, mostly from people who haven't been there in awhile. Portions are VERY SMALL. With coupon deals we were tempted to try them once again and we won't do it anymore. Very disappointing. read more

Slow service, bad food, ordered ribs about 4pm on a weekday. Ribs were overcooked and dried out, took forever to get to the table and service was inattentive. read more

So bad. The service was bad and the food was worse. The only things that were edible were the salad bar and the fries and even those were subpar. Chicken tenders were the worst I've ever had. They were drenched in oil and floppy, furthest thing from crispy. Broccoli and cheddar soup had SO much salt. Our waitress seemed to have better things to do and brought us our check while we were away getting salad from the salad bar. read more

We used to enjoy going to this Ruby Tuesday, but no more. Not sure what happened but now they just plain suck! New management? Cutting costs? Used to be #1 for their delicious turkey burgers on the pretzel rolls -- now they are served on tasteless plain buns. Where did the good buns go? Went there recently for brunch since they used to have a real brunch menu. Now they only offer *very few* omelette options, only bacon, and a kids menu; calling that brunch is a total joke. What happened to brunch (pancakes, sausage, french toast, any toast)? Asked for eggs and got what looked like the burnt scrapings from the bottom of the pan. Very disappointed--the service and food quality have truly deteriorated at this location. read more

We will never eat here again. Waited forever after ordering. Only 3-4 tables of people in the whole place. Got 2 chicken finger dinners that were burnt to a crisp, sent them back, waited 30 minutes for a bowl of chicken noodle soup, 1 of us got the wrong food and it came with burnt veggies and they forgot the 2nd side item. Then completely Forgot one of our dishes all together. Manager came over after about 10 minutes, we asked to speak to him. Apologized saying new waitress. New cooks. Ok really there was only 1-2 other tables in the entire restaurant!!! Kept making excuses. THEN we go to leave and no discount. Seriously. How poor. On the way out I let him know that I thought that was ridiculous and that we would never be back. He started making excuses again saying he wanted to give us a discount but he was in the back doing a liquor order and didn't know we were done. HELLO. We were the only ones there. So he offers to 'finagle' something. Some kind of discount. No thanks. Will never be back. read more

I've passed this Ruby Tuesday's numerous times. So I decided to try them out this Monday, the greeter was friendly. I sat in the bar area, and immediately saw that general house keeping was lacking......the booth I was seated at; had residual food particals on the table. The bartender was friendly and took my order, uopn my food arriving (Bacon Cheese Burger...med w/fries) I notice the burger was sitting in a pool of grease and juice from the burger.....the cook didn't allow the burger to rest before placing it on the bun, the fries where hot and seasoned correctly. After lunch I ordered dessert and coffee. When the cake was brought out I immediately notice the plate it was on... was "dishwasher dirty" i.e. the rinse film when dishes are removed from the dish washer, and not wiped off prior to using them. My overall experience was 4 out of 10..clearly the general houskeeping practices has become lax, and should be address. I would visit this location again. read more

Ruby Tuesday - Bar Area - American Near Me - Canton, Michigan

For some reason things seemed off Saturday night. Hostess stared at us without even a smile. We asked for a booth for two we were seated still know acknowledgement from the hostess. Our. Waitress was very nice and very knowledgeable about the menu. We both ordered ribs which were tough and the sauce tasted like pure sodium. We cashed out and called it a day. Maybe try again in a couple months read more

Tables are scratched, carpet is musty (I don't think they clean their tables) waitress was very rude. Waitress seemed like she didn't want to seat me because I was black...she said under her breathe black people don't tip I will never in my life go here again. I cried my eyes out for 2 days because I felt so unaccepeted. read more

Wait staff was friendly, but kitchen staff was very slow. Cancelled order after waiting for 45 minutes after I order. There were not that many people in the restraunt. Would not recommend. read more

Great take out food. Always warm and fresh. No complaints! Love their burger baskets and fries. No long waiting either.

My husband and I tried this Ruby Tuesday last night for the first time and it will definitely be the last! Our server was excellent and she was the only redeeming part of our meal. We ordered the potato chip appetizer out of curiosity and it was pretty good - strange concept but very tasty but highly overpriced. The raspberry tea was also very good but our main courses took our dining experience in a totally different direction. It took forever to get our food and when it arrived it was just plain horrible! My husband ordered the full slab of Hickory Bourbon ribs with sides of mashed potatoes and broccoli. The ribs had NO sauce, just dry and horrible! The broccoli (all four whopping florets) tasted rancid and the mashed potatoes (which I believe to be instant) were the only palatable part of his meal. He commented that he would rather eat his boot but since it was raining he needed to wear it home! My meal was not any better...I ordered the Crispy Chicken Mac 'n Cheese. A couple pieces of overcooked malnourished looking chicken fingers atop of about a cup of icky macaroni and cheese. Between the meal and the tip it was $65 of the worst money spent because when we got home, hubby had a can of soup since he was still hungry. I would not recommend Ruby Tuesday's in Canton to my worst enemy. read more

Very nasty hostess made my 10 year old and I sit in the bar at 11am. I should have left but was so shocked. Waited for ten minutes for service. Music was so loud at 11am that we couldn't hear the waiter. Hostess was so proud of herself. Haven't been back in 6 months. You go girl.. read more

sometimes the service is slow and the tables are too close together, but the salad bar is worth those negatives. we go when we get the 50% off entree coupons and the cost comes down to comparable with TGIF or Applebees read more

The service was slooooow. Salad bar not to bad and everything was fresh. If your in a hurry you want to try someplace else.

Pass on this location. We walked in at 7:00 pm and the place was NOT crowded but tables were left filthy. They hadn't bothered to clean after the dinner rush and there were plenty of waitstaff available to clean up. The hostess stood at the doorway chewing her fingernails and kept stepping over a napkin that had fallen off a plate. The waitress was nice enough and the food was just ok. Been to better places for these prices. Keep driving.... read more