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    Ruby Rose Retreat

    5.0 (1 review)

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    11 years ago

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    Outback Steakhouse - Sirloin, shrimp, baked potato, and side of cheesy macaroni

    Outback Steakhouse

    3.9(36 reviews)
    3.4 mi
    •$$

    Disappointed with the customer service at this location…read more This was my second experience at this Outback location. My first experience was with an online order where there was an issue in their system. I have to give credit to the manager for reaching out by text and phone to explain what happened. I appreciated the communication and follow-up. Unfortunately, my experience today around 1:00 PM was very disappointing. I walked in to place a to-go order for dessert for dinner tonight. The restaurant was nearly empty. The host greeted me, and I explained that I wanted to place a to-go order. Instead of offering me a menu or asking what I needed, he walked to the back to speak with another employee. I stood there waiting for several minutes without anyone assisting me. Then another group of guests walked in 5-10 minutes after me, and the host immediately gave them a menu and seated them while I was still standing there. Another employee came over and spoke with the host, but I was still not acknowledged. By the time the host finally asked how he could help me, I was frustrated and simply said "never mind" and left. A host sets the tone for the entire guest experience. Basic customer service means acknowledging guests, asking how you can help, and making everyone feel welcome. Unfortunately, I did not feel valued as a customer today. There are plenty of restaurants in this shopping area that appreciate their guests, so I will be taking my business elsewhere. I hope management uses this as a training opportunity because this location has the potential to provide a much better experience.

    Came with a coworker for lunch and the food was enjoyable. We were seated immediately upon entering…read moreand our server gave amazing customer service! We started with the complimentary bread and butter and ordered additional items. For food, I ordered the grilled chicken on the barbi (lunch) with a house salad (ranch) and loaded baked potato - I also topped it off with sautéed mushrooms. The chicken was nicely cooked and moist and I enjoyed meal. Will definitely return if I'm ever in the area.

    Photos
    Outback Steakhouse - Espresso martini. So good!

    Espresso martini. So good!

    Outback Steakhouse - Wedge salad with dressing on the side! I have to say, this was delicious!

    Wedge salad with dressing on the side! I have to say, this was delicious!

    Outback Steakhouse

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    The Ranch

    The Ranch

    4.2(2.5k reviews)
    33.3 mi
    •$$

    The Ranch is a long-standing restaurant in Irving-Las Colinas, which is a very popular place for…read moreafter work Happy Hour. Recently, I had lunch here, and they now have a new farm to table menu that really exceeded my expectations. The Ranch has reinvented itself many times, and now it's a restaurant I would visit for the food AND atmosphere. My Overall Rating - 5 Stars (Atmosphere, Service, Food, Return) Atmosphere - At its core, it's a bar with several indoor and outdoor dining areas with a country theme. The Ranch is so versatile that you can host a private event while people dine in the main area while others hang out at the bar. There's also a charming outdoor area that is nice if the weather is cool. Best of all - it's full of people and energy. 1 Star. Service - Our server was great. We explained the concept, went over the menu, and while a large table occupied his time, several of the staff were helpful. Everyone was dressed in Cowboy/Ranch gear. Texas Southern Hospitality is real. 1 Star. Food - My most recent visit was like visiting a new restaurant. The Ranch's menu has changed, and everything was new. I started with the pork belly appetizers, which was a great start to meal. The tender pork meat had a layer of sweet + salty belly that melts in your mouth. I went with the Barbacoa Grilled Cheese that was one of the best I've ever had. The barbacoa (shredded BBQ beef) was the star and was better than any brisket grilled cheese I've had. The sourdough was grilled with lots of butter, so after devouring the sandwich I had to wash my hands. 2 Stars. Will I Return? - Absolutely. I had been to The Ranch so many times I considered a place to gather for Happy Hour. Not anymore. The new menu is incredible, and I can't wait to return. 1 Star.

    I had the pleasure of experiencing this amazing restaurant this past weekend. Upon entering it is…read moreso lively, tons of seating options, the staff is so friendly and attentive. To start I ordered a glass of Chardonnay, nice and buttery. For my entree I ordered the Low & Slow Chicken fajita veggies, cilantro crema, fresh-made tortillas, chimichurri rice, instead of rice I opted for mashed potatoes. Also ordered was the Chicken Fried Steak or Chicken crispy hand-breaded steak or chicken breast, whipped potatoes, sautéed green beans, jalapeño sausage gravy. And to share the TX Croissant Whiskey Bread pudding buttery croissants, Texas whiskey caramel sauce, cinnamon sugar, local vanilla ice cream. Overall I had an amazing experience and will definitely be back when I am in the area.

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    The Ranch
    The Ranch
    The Ranch

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    The Porch

    The Porch

    4.1(1.8k reviews)
    22.2 mi•Cochran Heights, Lower Greenville
    •$$

    We came here on a whim. A last-minute brunch decision. Nothing planned. No expectations. And what…read morefollowed was a core memory in three courses and a complimentary Bloody Mary shot accompanied by the cutest green olive. The moment we walked in, it felt like home, but not in the "kick off your shoes" way. No, this was the "you're safe here, baby" kind of home. The vibe? Cozy. Elevated. Like Restoration Hardware met someone emotionally stable. Elliott was our server and an absolute delight. Joseph was the manager, casually spreading joy like Oprah with a tray of Bloody Mary shots. Amber... now let me pause here, because this woman deserves a paragraph of her own. Amber isn't just a GM. She's the kind of soul you meet once and never forget. When I asked for her to come to our table just to pay her a compliment, we both practically teared up. She received it with open arms, no ego, no deflection, just pure, gracious presence. I was mid-sentence and suddenly I had that Creed song stuck in my head. You know the one. "With arms wide open..." That's the kind of energy she brought to the entire restaurant. Amber made every person in that room feel like they mattered. Not because it's her job, but because it's who she is. She's fresh off earning her master's in hospitality, and if that degree came with a crown, she's wearing it. The Porch doesn't just run smoothly. It runs on Amber energy. But let's talk about the moment I saw God. Cornbread Eggs Benedict: Not crab. Not salmon. Corn. Bread. And not just any cornbread. The softest, fluffiest, most cuttable cloud of golden glory I've ever had the pleasure of annihilating with a fork. A fork, not a steak knife. Do you understand how rare that is? Normally I'm out here sawing through an English muffin like I'm in a lumberjack competition. This? Melted like butter. Tasted like a hug. 12/10. Incredible. And then, as if the eggs benny enlightenment wasn't enough, Joseph reappears with a tray of free Bloody Mary shots for the entire restaurant. With olives. For everyone. The joy? Immediate. The energy? Electric. The crowd? Unified. I watched a grandmother at the next table raise her glass like the queen she is. I nearly cried. This wasn't service. This was a masterclass in human connection. Restaurants can be transactional. Robotic. This was the opposite. This was care, intention, soul. My high school principal once said: "The difference between ordinary and extraordinary is that little bit of extra." The Porch brought extra, bagged it, garnished it, and served it on a tray. Final thought: If you're not brunching here, I'm concerned. If you are? I'll raise my Bloody Mary shot to you. And Amber, if you ever run for mayor, you've already got my vote. I'll run your campaign and show up in a custom t-shirt.

    We had a table of 7 come for 1 PM lunch today. We had reservations and everything. We got seated…read moreand it took about 10 minutes for our actual server to finally come for drinks. We ordered 2 bottles of champagne and 1 Bloody Mary and it took over 16 minutes to arrive and we had to remind him 2 times. He never brought us water. He messed up our checks and added gratuity, said he wasn't, did and then came back and said he didn't when he did. It took about 15 minutes to get our checks back after we paid. Honestly it was one not a great customer service experience. Salad was very good! Everyone's food was good. Issue was just service!

    Photos
    The Porch
    The Porch
    The Porch

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    The Palmer at Las Colinas by Cortland Managament

    The Palmer at Las Colinas by Cortland Managament

    2.3(3 reviews)
    35.3 mi

    This community is a 90 percent Indian. Their kids are unwatched and they run thru the hallways and…read moremake so much noise. I'm very uncomfortable here. The Indian community is very unfriendly and will call on you to the management office in a minute. It feels very cult like. I cannot wait until my lease is up. I dread staying here until Oct. but who wants to pay these fees. They sneak in a bill every now couple months for drainage. They never mentioned this when I moved in or when I was signing my lease. The way the tenants pack up the trash at the bin is horrible. Very nasty unclean people in here.

    Uninhabitable! My experience at Palmer Las Colinas was significantly affected by a persistent roach…read moreinfestation. Despite multiple attempts to address the issue with roach bait traps and roach gel, the problem remained. I witnessed roaches coming in through a crack in the sprinkler system on the ceiling and I realized no matter how much I tried to get rid of the roaches in my unit, I was fighting a losing battle. The roaches were frequently spotted in the kitchen despite not cooking in the short time we were here. Roaches ran rampant in the bedroom which made it increasingly difficult to get a good nights' rest. The infestation disrupted our comfort and sense of cleanliness; we were incredibly unhappy here and knew we had to leave. There was also a stubborn stench that permeated the apartment no matter how many candles I lit. I'll give them this, they made our transfer to another Cortland property smooth and seamless. And they have helpful staff. For potential renters, I recommend inquiring about pest control measures and ensuring this issue has been fully resolved before moving in.

    Photos
    The Palmer at Las Colinas by Cortland Managament
    The Palmer at Las Colinas by Cortland Managament
    The Palmer at Las Colinas by Cortland Managament

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    Babe's Chicken Dinner House - Sides

    Babe's Chicken Dinner House

    4.1(1.3k reviews)
    32.8 mi
    •$$

    Very good place! Limited - ish menu fyi, you could get fried chicken, smoked chicken, chicken…read moretenders, or chicken fried steak. Then you get a whole bunch of sides, family style and bottomless. Fun concept!! Good food and friendly service. It was very busy when I went and I'd guess it's busy pretty much anytime you go. Also had lemon pie for desert which was good and seemed to be home made. Neat country style decor, like a Cracker Barrel but Texas-ey

    Went tonight and once we arrived, the person at the door turned their back to us and walked away. A…read moregreeting would have been nice, although it was busy. We were finally seated and waited at least 15 to 20 minutes before a waiter took our drink order. Not the first time we were forgotten at a table at this establishment in downtown Carrollton. When the waiter finally arrived, we got the salad, drinks and biscuits, but we were only given one biscuits each. Normally, with a man at the table normally three biscuits are given. And then another long wait where we sat after we finished biscuits and salads. Our waiter wasn't busy, we could see him standing talking to other staff with a manager nearby that didn't notice the slowness of service going in our section. When we finally did get the main meal, it seems staff waits to give you the food late in hopes that you will be full off biscuits and salad and not ask for seconds. Overall, good food without good service with a manager nearby equals about a two star rating in my book. Managers, try to notice your customers just sitting without drinks at empty tables. Try to notice your waiters and waitresses standing around not servicing customers and talking to each other. Waiters and waitresses, understand that your tips are determined on the service you give your customers. If you are standing around talking to other staff, your customers notice and tip reflect this lack of attention.

    Photos
    Babe's Chicken Dinner House
    Babe's Chicken Dinner House - Fried Chicken

    Fried Chicken

    Babe's Chicken Dinner House

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    Ruby Rose Retreat - guesthouses - Updated September 2026

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