1. Stone Canyon Ranch and Cabin

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Red Oak, TX

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Stone Canyon Ranch and Cabin

4.5 (8 reviews)
Open • Open 24 hours

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2 years ago

It's was a facility for a wedding or some other type of festive event! It's beautiful for an outdoor or indoor event.

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10 years ago

Helpful 5
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10 years ago

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7 years ago

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7 years ago

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10 years ago

Helpful 3
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9 years ago

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9 years ago

Helpful 1
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Ellis County Pet Resort - Pet Resort Logo

Ellis County Pet Resort

3.0(8 reviews)
8.8 mi

Beautiful and very clean facility! Offering boarding, daycare, professional training and full…read moreservice grooming. Wonderful staff as well!

Approximately two weeks ago, we were notified that a grooming appointment--scheduled months in…read moreadvance--was being canceled due to the groomer needing the day off. While I understand unforeseen circumstances arise, there was no effort made to accommodate us in a timely manner. Instead, we were told the next available appointment would be nearly two weeks later. During that gap, we received a call stating certain vaccinations needed to be updated and documentation provided to avoid further delays. Wanting to ensure everything was in order, I contacted the office this morning to confirm exactly what was needed for our upcoming appointment. The experience that followed was disappointing from start to finish. After explaining the situation to the first representative, I was placed on hold--only to be unexpectedly transferred to another employee, Alfonso, without explanation. When I expressed confusion, he responded abruptly and informed me our pets needed an updated Bordetella vaccine only. Mind you, their current vaccine expired at the end of March with them being home this entire period. I calmly asked what documentation was required, and at that point requested to speak with a Manager to address my broader concerns. Alfonso repeatedly interrupted me and stated no Manager was available "at the moment." When I asked to leave my number for a callback, he responded, "I don't need your number if we already have your contact info on file," despite my attempt to clarify that multiple numbers might exist on the account due to there being two possible contacts. His tone throughout the interaction was dismissive and unprofessional. I also requested basic contact information for an owner to address directly and denied. When I questioned the inconsistency--being told initially that a Manager was unavailable "for the moment," then later that no one would be available until the following day--I was transferred again, this time to Taylor who was shared to be the Assistant Manager. Mind you, I was just informed that a Manager was not present. Unfortunately, the experience did not improve. Taylor consistently interrupted and deflected my concerns with explanations rather than listening. I ultimately had to ask her to allow me to finish speaking, after extending her that same courtesy. She then attempted to locate additional leadership including a Facility Manager, citing possible shift changes, where the call continued to be picked up and placed on hold multiple times with no clear communication. The call was eventually disconnected by picking up and hanging up; no one returning my call. Shortly after, I received an email confirming receipt of vaccination records. However, I was then told I would need to reschedule yet again because the vaccine had not been administered at least two weeks prior--despite our pet being routinely vaccinated. After consulting both our veterinarian and regular daycare provider, I was informed that this "two-week rule" is not standard practice for pets who are consistently up to date on vaccinations. It is typically applied only in cases where a pet has not previously received the vaccine. For this particular vaccine, routine dog daycare facilities will provide this service of vaccination on same day allowing dogs to remain and play has always been our experience. We went through this same ordeal of providing documentation in the fall of last year and also provided documentation the day prior to a groom without incident and email receipts as proof. The lack of consistency, communication, and basic professionalism throughout this process is unacceptable. There was no ownership of the situation, no attempt to resolve concerns, and no demonstration of care for the Customer experience. This facility has the potential to be great--but currently falls short due to poor communication, lack of accountability, and an absence of genuine Hospitality. At this time, I would not recommend this boarding or grooming facility. Should Leaders (Manager and or owner) reach out and take meaningful steps to address these concerns, I would be open to updating this review and possibly using this establishment in the future.

Photos
Ellis County Pet Resort - Your Furry Friends Home Away From Home!

Your Furry Friends Home Away From Home!

Ellis County Pet Resort - Outside Play Area

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Outside Play Area

La Quinta by Wyndham Dallas Duncanville - Full picture of dirty chair. This is a biohazard!

La Quinta by Wyndham Dallas Duncanville

2.3(13 reviews)
6.2 mi

My family and I traveled here for a wedding. The couple listed this hotel and others on their…read morewedding site. I booked without reading the reviews - I know! Shame on my part. We couldn't get a refund, because I booked through AAA. Naturally I was worried after reading the horrible reviews on here. NOTE: This was our FIRST family trip out of state with our pre-toddler - Heaven help us. OVERALL STAY: I'll get to the point. We had a WONDERFUL STAY! This hotel is beautiful. Checkin was EASY. I called around 9am when we landed for early checkin - the lady at the front desk was super helpful. We visited a family members to pass the time. When we arrived, again...checkin was easy and quick. The room keys worked. Hallways were clean and tidy, the housekeeping staff were accommodating. Our Room: We booked the Deluxe Studio Suite, 1 King Bed, "Non Smoking" Our entire room was clean - dust free, and smelled nice. None of our belongings were tampered with. The microwave, clock, outlets, lights and tv all worked. The towels in our room were clean and fresh. Our sleep wasn't disturbed. This hotel is located 8mins from the Hillside Village Shopping center (I highly recommend visiting this area). FOOD: The dining area (located in the lobby) is clean. The breakfast area was also CLEAN, the milk was fresh, bagels and muffins didn't have mold, the waffle maker didn't have leftover crusts of food on it. I think breakfast is served from 7am - 9am. My daughter enjoyed the waffles, muffins and yogurt. Like I said we had a great stay. I made this review super detailed for all the parents out there. Would I stay here again with my small human. Yes!

Not a great place to stay if you like a cool room and drains that do not smell. My room also had…read moreants & I was in the 4th floor! I was not happy with this hotel. It was dingy and hot (very humid)! Please refer to the pictures.

Photos
La Quinta by Wyndham Dallas Duncanville - Refrigerator.

Refrigerator.

La Quinta by Wyndham Dallas Duncanville - The other arm of the dirty chair.

The other arm of the dirty chair.

La Quinta by Wyndham Dallas Duncanville - This photo does not show how nasty this phone really was.

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This photo does not show how nasty this phone really was.

Stone Canyon Ranch and Cabin - resorts - Updated October 2026

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