Walked in at 5pm for dinner wanted to sit in the bar area to watch the game in a booth. After 5 minutes still no service not even water. Three young guys were standing around the front entryway talking. Nobody came to our table and after ten minutes we got up and left. I'll spend my money elsewhere. read more

This place used to be the best steakhouse around. Ordered a Ribeye steak tonight and it tasted like it had been boiled in beef stock. The manager said it was because they wet age their meat. Besides the awful flavor, the steak was about 1/3 gristle and fat. I ordered it with Gorgonzola melted on top but they failed to put the cheese on. Oh well. There are plenty of better steakhouses in the immediate area. Lesson learned, stay away from this place. read more

Left after waiting 15 minutes with no service or even water. 2 servers walked past our table and didn't even notice. Would understand if it were a busy night but it was dead. Unfortunate. Used to love this place. read more

Went and had the prime rib. It was okay but not great. Im not a big fan of having it seared on the grill. I like it medium rare out of the oven. That being said the service there was impeccable. We didn't want for anything. Our server was awesome. There was always another drink on the table before the first one was empty. Next time i go back ill have the rib eye. read more

I loved coming here because of the atmosphere and the service, but we've made a reservation for my grandpa's 80th birthday for 12 people and they have us seated in a hallway next to the restrooms and not enough seating for everyone and had to ask for more seats. Our waitress asked for drinks and didn't know what beers they had available. All I got to say is I'm very disappointed. read more

Last time I was there I had a cheesburger that was awful. Should have stuck with my usual filet mingnon. . It's the music that drives me nuts. They turned it down, but was still loud. I just won't go there again because I don't like shouting to my partner. read more

We dropped in rather accidentally,as we were planning on going to a different steak restaurant, which happened to be closed that night. Our minds already set on steak, we stumbled upon this rustic looking lodge: the design is authentic inside and out, but maybe a little to dark for my taste. I ordered the prime rib.I must admit it was very tender and cooked medium (as ordered), the sides were ok but nothing special (baked potato ,Caesar salad) All in all a fine prime rib. There's two things I have to point out though: First of all, the tasteless, chewy pieces of rubber they are offering as "bread", are a joke. I haven't tasted something similar in a while. Secondly, you don't need to be sommelier or beer expert, but a little bit more information on beverages than reading the menu out loud would be a nice touch. read more

Steaks here are excellent! Quality service, and great beer. No complaints here. Will definately be back.

Omg I have never had a steak so bad in my life. First a medium rare steak should not be burnt and with that no steak should taste as terrible as these steaks. Additionally I am 80% sure they use or purchase steaks made from meat glue. ..we received a gift card to this location for our anniversary and both my wife and I got sick. But that could be from anything however both steaks were tasteless and not cooked to order. This could be because of a party of 10 that was there the Wednesday we were there. I just am sure it's because the cooks had to cook meat with meat glue....Google it... read more

5 stars!!! Their steak is the best I've ever had. I also love their jacketed potatoe. Yum! The service was amazing and they catered well to our large party read more

After the graduation of my granddaughter, 10 of us went there to eat. We were told they could not serve a large party. 10? Large party ? We said that's ok we can split up. She said I'll have to go check with the manager. After 10 minutes waiting for her to come back , we left and went to Texas Road House. Mm good. 67 years old never have I ever been told they would not serve me till today. 3:30 in the afternoon. Almost no one in the restaurant. Never again . read more

I have been to this location twice in the last two years for our Anniversary Dinner and loved every bit of it. I had a garlic sirloin steak and my husband had Salmon. We had coconut shrimp as an appetizer and we also got jacketed potatoes. I had a regular potato and my husband had a sweet potato. The food here is a little more expensive but I think well worth it. We plan on going there every year for our anniversary. read more

I am never disappointed when I go here! My son, and my SIL Took me for an early dinner there on Sunday, September 6 for my birthday. We had a nice leisurely afternoon with delicious food and perfect service. What made the service so much better, was the fact that our server Joshua noticed I was wearing a cast on my right hand which is my dominant hand, due to surgery, and I was unable to use my thumb. He brought our steaks, and as I was trying to cut it with my left hand, before my son could even pick up a knife and cut it for me (which he totally planned on doing, he just wanted to have a giggle with me trying to cut with my left hand) ...Joshua Sat down at the booth, pulled my plate to him and cut my steak. I am 58 years old and never once have I had that kind of service! We made sure we told the manager how awesome he was, how amazing the food was, and that will be back again and again and again. If I could do more than five stars I would. read more

This is hands down the worst dining experience I've ever had. My steak was cold on arrival, and my server never came back to ask if I needed anything. My kids asked for ketchup for their fries and we only got it after they had already eaten most of them--they got tired of waiting and our server never came back for us to remind her that we needed it. My friend's steak didn't arrive until everyone else had already eaten. He had to take it to go because it had already been over an hour and a half. His potato wasn't cooked thoroughly either. When our bill arrived we were charged for more than what we had ordered, and when we asked to speak with the manager we were only given a 15% reduction on his one meal and a coupon to come back. Sadly, I will never go back to this restaurant again!! read more

Made a reservation for 6 for special occasion for 6:30. We arrived and were seated upstairs nice area. Waiter was prompt at first. We ordered a n appetizer which arrived right away. Ordered meals got salads right away. Then it went bad. Did not see the waiter for over an hour our meals finally showed up at 8:00 an hour and a half after we ordered the expensive shrimp , 3 for $15.00 , was cold the baked potato was almost raw. Not sure how you can cut a potato in half and not know it is still very rocky and cold. My steak , a porter house, was cold and gristly and the other people in my party their dinner was cold as well. I talked to the manager and she said I will take care of your bill to me that meant the whole bill NO just two meals and the waiter said he still expected a tip. I would recommend you go anywhere but Ruby River. As a final note the men's room was locked I believe that is a health department violation and when ask if they would unlock it was told it was out of service. Can not wash your hands frequently when the bathroom is locked. I could not have been more disappointed. Ruined the special occasion. read more

Terrible food!! Unkind rude service!! We ate here for the holidays. Some members of my family have certain challenges. The staff at this restaurant was unkind and rude. The food was terrible!! We will never eat here again!! read more

Their steak egg rolls were so good. Everything else mediocre. Atmosphere reminded me of Montana. Steak was dry and not well seasoned.

I never give one star but my experience here was BAD. Friday night and I don't mind the hour wait bc my friend and I were seated at the bar and had a few drinks. It was not until we were seated, that it went downhill from there. Entrees get two sides each and my date got the pork tenderloin wrapped in bacon and I got the smothered chicken. I ordered both of my sides to be a salad and he ordered his two sides to be asparagus and steak soup. The entrees come out and sides are missing. We had to ask FOUR TIMES for our sides and our waitress said- oh they're ready I just forgot to pick them up. Wtf? Okay.. She brings the side when we are well half way through our meal and the soup and asparagus was cold and my salad was runny and the greens were wilted from having the dressing sit on it for so long. My date only took one bite of the soup and refused to eat the rest. Mind you were half an hour into our meal and she hasn't gotten us WATER or DRINKS. I decided to ask for the THIRD time if we could have some water and my date wanted a beer. She came back to our table and apologized for the constant mess ups but then reveals TMI by telling us - I really have to go to the bathroom.. Well okay we didn't need to know that but can we HAVE OUR FREAKING DRINKS????? Finally - after a horrible meal the bill comes out.. And she screwed up bad by charging us for 3 beers and charged us for ALL FOUR sides.. Sides come with the entree and we only ordered one bill. No wonder our bill looked way too big. After chasing her down, she changes the bill..or so we thought. She takes off the extra two beers but doesn't remove the sides so we needed a new bill.. Wow this experience was so horrible and I'm a patient person and I still tip 20 percent despite the horrible experience I had but I will never come back here. I hope the manager reads this and retrains their staff bc with over 10 mistakes within an hour- that's not acceptable. I don't need to know when my waiter wants to use the bathroom or admit that our food is done and she just forgot to pick it up. read more

Very average. $29 T bone filled with tendon. Had to saw out each bite. Will try one of the MANY other steakhouse options in town. Our server was great though. read more

We are relatively new to the area and decided to try this place for our anniversary dinner. We made reservations for 430 on a Sunday, so it was relatively empty. We were seated quickly. My first pet peeve, I am not a fan of dark restaurants. I know they are going for an intimate vibe, but I am always leery of places where you can't really see your food. There was a lamp on our table that was filthy and covered in dust. Ugh. They brought out bread. I am not a fan of crunchy crust, but my husband liked it. It came with a strawberry? flavored butter which I did not like. I ordered steak and avocado egg rolls as a starter. It was obvious that it wasn't made fresh, it came out very fast and the inside was lukewarm. They tasted good, but we were a little put off that they didn't make it fresh. My husband ordered filet mignon and I ordered ribeye. My steak was a bit salty, but cooked right. It came with a baked potato that seemed to be coated with some breading and deep fried. I wasn't a fan. The breading has a sweet taste and the inside wasn't cooked through. The sautéed mishrooms were tasty though. My husbands filet mignon came out practically raw. He ordered medium. The inside was practically blue and cold to the touch. So he sent it back. They brought back the same piece of meat which was now well done. My husband was not happy. They offered to make it again, but he was fed up by now. His sides were mashed potatoes and fries. Both were average. For dessert, we had the cookie. The middle of it was a bit raw tasting. Our waiter was friendly and prompt. We expected more from them for the claims of Utah's best steak. Overall, we were disappointed and will not be back. read more

If you enjoy steak this is not the place. We ordered the Steak Oscar. Even though it was cooked to the right temperature, the flavor was awful. Overly salty, overly seasoned. The crab was dry and flavorless. The complimentary sourdough bread is dry and crumbly. Management was nice enough to remove the price of the crab from our bill. But they should be ashamed offering that meal. read more

Wonderful service, fantastic food, and fabulous atmosphere. We will be returning in the near future. The king crab legs are amazing!

So, went here tonight with an open mind. Let's start out with the fact that my steak was amazing. And now for the bad.... Drink orders were taken, buy no waters or complimentary brand was served. The IPA that I ordered was all out. So, I decided on a glass of Cab. The wine was good, but the pour was far short of the 5oz standard. The salad came out in a timely manner and was par. When my steak came out it looked beautiful... except that it was missing my side of asparagus. After 3-4 minutes my asparagus came out with only 3 measly stalks on the side dish. WTF..... Get your sh*$ together and I will recommend your restaurant. read more

HORRIBLE, everything about the visit was horrible. 1st we get there and it was 20 minute wait when it was VERY slow. There was at the most 5 other couples in the restaurant. The food we ordered was NOT good. The coconut shrimp was hard as a rock, the steak was under cooked and the order was wrong. It then took the waitress 15 minutes to check on us after we got our food. The couple beside us had undercooked steak as well. The couple behind us had issues as well with a different waitress. RubyRiver has gone DOWN hill. read more

I use to go to this place a lot but recently I feel like the food quality has gotten significantly worse. I normally get steak and potatoes with a salad before meal. So at my last visit The eggs in the salad were crunchy, absolutely a turn off on my salad right away. I asked for medium rare steak and it was medium, my potato was cold which I had to send back. Will I eat at this place again? No read more

Would have rated it higher but I feel their cutting back on quality. Don't get me wrong the steaks still tasted good but the cut had more fat then should be. The atmosphere felt less as well. The temp was too warm for comfort and there was 2 types of music playing. One coming from the back ( kitchen I suppose) then the house music.For what you pay for a fine dining experience it should make you want to come back. Maybe in time they will fix it but I will take my money elsewhere. read more

we tried Ruby River last evening and we were very pleased with the meal service and ambience. Steak, Baked potato, salad, were all delightful! The waitress was very attentive and service was quick. Will definitely go there again. read more

Had late lunch there yesterday and heard their claim of best steak in Utah for the last four years. I had the smaller fillet that was wrapped in bacon, I was not impressed. The service was great and so was the small Caesar salad. I was there for dinner a few years back and also had a fillet. It was mediocre at best, Not something you would expect from an award winner. read more

All steaks were tough. New York was round and flat like a think sirloin, very tough and well done when ordered medium well (felt waiter must have got order wrong). All steaks tough. Halibut overcooked and dry. Chicken so tough could not eat (they did comp the chicken meal). Horribly disappointed. 10/11/16 read more

Ruby River has declined in both service and quality the past several years. Tonight it took 15 minutes to get seated despite the sparce crowd. When we got to the table we were ignored completely for another 20 before we decided to take our business elsewhere. If this has been an isolated incident I'd shrug it off but there have been similar occurrences in the recent past. I miss how this place used to be. read more

great food but the service was very slow for a Tuesday night. server was very sweet but seemed like nothing could go right for her. be careful when you order your steak medium it will still be Very very red. little more expensive then it's worth read more

...hmmmm, well our steaks were not very good at all, the rest was ho-hum at best, our server was great though!

45 minute wait even though restaurant wasn't that busy. Prime rib was chewy not like it should be and the jacketed potatoes and yams are extra if you get them with the toppings that our waiter said was included. Service was real poor, never got our empty dishes cleared so our table was very crowded with only 4 of us. Definitely not worth the money. read more

THIS PLACED SUCKS FOR THE PRICE!!!! Seriously save yourself the sadness of giving them $40 per person for a steak dinner that you hated. Theres nothing special about the meat. I've done a better job preparing my own steaks at home and grilling here!! I think I would've been happier eating at McDonalds!!! read more

Cute log cabin building, great steakhouse atmosphere, servers were very attentive and the food was done to perfection, It's a bit pricey but worth every dime try the Rib-eye. read more

We went to Ruby River for our anniversary, and honestly it was the best service we have ever had our waiter David was amazing and so knowledgeable about everything on the menu including chef's recommendations along with his favorites. He was so nice and refreshing to talk to. We both had the Rib-eyes and they were both cooked perfectly. I had the battered fries and a salad with their own micro brew. My wife had the jacketed cinnamon sugar yam with a salad, everything was great We will definitely be going back. read more

Met my friends for dinner here. I didn't want to go here because of a previous dinner here but..... Our waitress was Ashely, we were there at 4 p.m. and were told it was dinner time, fine. Placed order and 2 out of the 3 of us did not get what we ordered. Some guy came and brought us our food, he came back with a plate to take my Salmon back that I had asked to be Blackened and also brought chives for our baked potatoes, he stated "that none of it was on the order"? hmmm. We had to ask for Cracked Black Pepper on our Salad, he then left and Ashley our server walked by and said "I'll be right back" She comes back to put the pepper on our Salads and says "these things never work" Well, it really didn't work at all. Then she told us "sorry I have a party back there" Really? and you can't do your job or if you can't do your job then maybe they need to get someone else to wait on the others! Not a enjoyable meal at all, couldn't eat our salad we had to eat our Potato because they took back the Salmon and then some other guy brought that back, we did not get any more water, well I never got water I shared with someone else. Was I going to leave a tip, really Ashley did not deserve a tip. Anytime she came to us her whole attention was focused on "her big party in the back" Then Ruby River needs to hire someone to "do large parties" and hire staff to work with the customers waiting. So unprofessional. and NOW that I finish this I see I have to JOIN. read more

This is the worst restaurant we have eaten at in Ogden. My husband ordered the coconut shrimp which was edible but nothing else was. I ordered chicken and ribs which were so dry I had to choke down my one and only bite. They brought me raspberry chicken as a replacement. It was poorly seasoned chicken with raspberry jelly on top, nasty! This place masks the lack of flavor by covering everything in cream or fat. Too bad considering there are so many great places to eat in Ogden and this place is not even worth stepping foot in. We eat at restaurants in Ogden every weekend at we'll never be back! Save yourself and go somewhere, anywhere else! read more

WAY overrated. Went for lunch and was sooo completely disappointed. This is a pricey restaurant, well for me it is, and to pay these prices and get old tasting, boring food, well that doesn't fly with me. Oh, and lets not forget the service-- JOKE. The waitress didn't care to check on us, and didn't care to offer us coupons like she did the people at the table over. The food tasted old, my mom got the bbq beef sandwich-- beef tasted like old roast beef dipped in gross bbq sauce. THATS IT. I got the bbq chicken sandwhich-- this is a chicken breast dipped in the same gross bbq sauce, BORING! At least i had tomato and lettuce to help out the sandwich a tad. The root beer is bitter and strong, not good at all. They act like it's such a good soda when it's just really disgusting. Sorry, but when u go pay 35 bucks for lunch, it better be good, especially it being a bbq place. I don't get why restaurants want to serve boring, gross food. If it were me, I'd want my place to serve the best and unforgettable food. Apparently this place is just lookin for money without giving good food or service. DO NOT GO WASTE UR MONEY! Oh, and one last thing, bring a flash light or a phone with one, it's really dark in there... read more

We arrived to Ruby River and shortly after, I was ready to leave. Where to begin in my much regretted meal... I guess I'll start with the Caesar salad. It came out first and fast! I was excited for the quick service but when it arrived to the table, it was just a gloppy mess. The salad was sloppy and the lettuce was soggy, completely overdressed; just saturated in dressing. I didn't think much of it till my entree arrived to the table. I saw my main course... my sad, mediocre, $25 piece of halibut. The disappointment proceeded as I took a glimpse at my side order. I don't know about you, but I think COLD garlic mashed potatoes are just gross. The mash was so cold the grated cheese on top didn't melt. Completely distracted with my disappointing meal I realized my daughter's entree did not come out. It wasn't till 10 minutes after our food came out, her kids meal arrived. I was completely disappointed with the meal. The employees were great, unfortunately it doesn't compensate for the amount of money I spent tonight. It's safe to say I won't be returning to Ruby River. read more