Ruby is truly an expert in what she does! Totally recommend! My wedding date was set last minute and I only had two weeks to find the dress and alter it.. Ruby was so kind!! She went above and beyond to cram in my alterations into her busy schedule and had the dress ready almost a week before my wedding! Such turnaround is UNHEARD of!!! And Ruby was so sweet and understanding that she didn't charge me for the expedited service.. WOW! If I could give 100 stars I WOULD!! The dress fit perfectly like a glove.. I could move so freely and easily in it and felt so confident and BEAUTIFUL!! My dress had multiple layers and every part was sewn carefully. She even made my additional requests for a more modest chest and back into a beautiful work of art! So GRATEFUL I was recommended to her by my mother-in-law who had great experience utilizing Ruby's services several times! I highly highly recommend read more

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Located in a very busy strip mall - was super happy to see that there's designated parking just for Ruby's Alternations & Cleaners' customers. Walked in to this small location and couldn't help but notice the pleasant clean smells (I'm weird, I know!) I came here to have a purse strap fixed. Ruby quickly walked to the counter. She was super sweet. I showed her the repair needed and she assessed the "damage." She asked for a week to fix it and quoted the repair fee. I was very happy with her quote, (required to be paid at drop off). I returned one week later and was pleasantly surprised with her repair. I couldn't tell where the damage was originally. While there, I also saw that she repairs shoes and luggage, not to mention alterations and offers dry cleaning too. Will be back soon! read more

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They're always friendly and provide quick and reliable services. I would recommend them!

Amazing service, great work, speedy turnaround. I am so thankful that I found this talented woman. I came in, nervous and in a bind for a wedding that I am in with about 10 days notice and she was able to fix my dress effortlessly in time for the wedding. She somehow added inches to a dress that originally would not zip thanks to the extra pandemic pounds I gained since this wedding was postponed almost 2 years. She does great work you cannot even tell the dress was ever altered. She was very kind, and very efficient and not to mention very affordable. I will continue to support her business in the future. read more

Ruby Alterations & Cleaners - Sewing & Alterations Near Me - Charlotte, North Carolina

So beyond happy and grateful that I found Ruby Alterations and cleaners. I had a horrible experience with the last place I took my weddings dress and in a panic found Rubys. She got me in with her at a short notice and was able to fix my dress and make me fall in love with it all over again! The staff is very kind, quick, and professional. Thank you so much! I will forever bring my alterations and cleanings here! read more

Ruby Alterations & Cleaners - Bridal alterations - Sewing & Alterations Near Me - Charlotte, North Carolina

Ruby is such a quick and efficient tailor and I am pretty happy with the work that I had her do. I flew into town a couple days before my friend's wedding and I did not get a chance to try on my bridesmaid dress until Thursday with the wedding on Sunday. Ruby was able to have my dress fixed by Saturday afternoon. It was a bit pricy but I can't complain about a rush order done right. When I came in on Thurs, Ruby had my fitted in a matter of minutes and when I picked up the dress, the service was very swift and easy. I would 100% recommend Ruby is you are in a pinch and need something done fast and done well. Total price on my alteration was $35 read more

I had a wonderful experience at Ruby's! My wedding dress alterations were PERFECT and just what I asked for. I needed my dress let out just a bit after it was taken it too much elsewhere. Ruby fixed it perfectly! You can't even tell it was ever altered it was done so cleanly and perfect. She is also very kind. It was also done super quick which I greatly appreciate!!! I 100% recommend this place to anyone! read more

I have been taking alterations and cleaning to Ruby for 8 years. She and her staff are consistently excellent, timely, affordable and friendly. From minor to major work, Ruby is the one to trust! read more

Great price and customer service. I would highly recommend. I had my jacket cleaned that is dry clean only and came back in timely manner. I will use Ruby again. read more

Brides, please be very careful when choosing somewhere to take your dress for alterations. Here is what went wrong: 1. Ruby charged me up front for her services. 2. Ruby attempted to fix the size of the chest by sewing one push up cup on top of another push up cup. She did not go into the seam and take fabric away. Imagine a B-sized chest in two D-sized cups. You could put a whole hand in the chest area. 3. Ruby put one bustle in the back. This wasn't a big deal until the second place I went to appropriately put EIGHT bustles in. 4. Ruby managed to hem one of the inside linings of my dress dress too short and crooked. I was not able to get this part fixed. 5. On the day of my fourth fitting, I was putting the dress back in the bag and noticed a 6-inch TEAR on the outer lining. When I showed Ruby, she decided that I tore it on the visibly jagged and splintered corner of the fitting room door. She told me she could have it fixed in an hour. I went back and the tear had been covered and tacked together by small bits of lace. I could see the spots that were never sewn together and looked like little tears instead of one big one. 6. I asked Ruby to discount the services she provided me (because of the tear) and she told me no. She informed me that she wasn't the one who tore the dress and there were already other adjustments she made that she did not charge for. The dress had been in Ruby's possession since the day after I picked it up from the bridal shop. I ended up taking my dress to a well-respected alterations shop and they fixed everything for me in six days. read more

Reasonable priced dry cleaning (especially for my husbands work shirts). They also do alterations : I had dresses - jeans altered and it's always to my satisfaction. They open early so you can drop off on your way to work. read more

I recently bought a wedding dress which needed to be altered. Now though the wedding dress was quite cheap, I ended up paying 2.5x the cost of the dress on alterations a bustle was added, the dress was hemmed, the hips let out a little and the back straps were shortened. I was SHOCKED at how pricy Ruby and it was very obvious that other patrons were just as surprised at the cost of their items as well. BUT Ruby's work was really good. If I need little things done, I will most likely take it somewhere else for a lower price but if you have an expensive article of clothing and you want it done right, this is the place to go! read more

Pricey but they do a good job. I just needed my wedding dress pressed/steamed and it was roughly $45.

Our goddaughter had another tailor alter her dress and they made a mess of it. She found Ruby the week of the wedding. When we went for the final fitting, an additional piece of lace needed to be added which Ruby did on the spot and it turned out beautifully. I wish Ruby lived near me - I could sure use her excellent skills! read more

I love them, ruby always takes good care of me. They are fast and efficient. If they can't do something they'll tell you. They have great relationships with the community. Prices are reasonable! read more

Ruby Alterations & Cleaners - Sewing & Alterations Near Me - Charlotte, North Carolina

I brought sweaters in to dry clean and two pairs of shoes to repair. The quality of work was good and the service was on time. I recommend them for both services. read more

Ruby's Alterations is the best tailoring business I have EVER used and I mean that! I've been a regular customer of hers for about 3 years now and when I tell you nobody does it quite like her and her team. They have truly perfected the craft of tailoring and altering clothing to your satisfaction and are the only tailor I trust with my clothes/uniforms. They also recently renovated/expanded and the new shop looks amazing and is now twice as big and nice as before! By far the best tailor I've ever been to (and I've been to a ton) Will always choose Ruby's Alterations in Charlotte for any of my tailoring needs. 15/10 recommend this business! read more

Ruby Alterations & Cleaners - Shop storefront - Sewing & Alterations Near Me - Charlotte, North Carolina

Always pleasant and does great work for a reasonable price. I have been using her services for alterations and shoe repairs for many years now. read more

Ruby works miracles!!! She has altered at least 4 suits for me. The last miracle she worked was for a customized NFL jersey that was too big. When she was done with the alterations, the Jersey fit perfectly. read more

BEWARE OF TAILORS WHO WANT PAYMENT UPFRONT. Ruby ruined 4 sports jackets I brought in for alterations. I paid $360 for alterations upon drop off. Weeks later she called and told me they were ready. When I went to pick up, none of them were comfortable any more, new problems arose, it appeared that they were ruined; all of them. And since she likely cut them to make them smaller, they would no longer fit comfortably. Then she wanted to perform another procedure on each jacket to cure newly developed fabric rolling on the back between the shoulders . She did said she was sorry and that she did lots of work, yet offered no relief. I walked out leaving the jackets on her counter. The total loss was over $1000 considering the cost of the jackets, 3 new, 1 two years old. Beware of tailors who want payment up front! read more

I have been losing weight and brought my suit in to be taken in. The owner had me try it on and was pining every where. The cost was $97, and it was going to take a week. Well I thought that was a lot but paid it. Came back a week later and she said we need to Measure the length of the pants. When I tried on the jacket the length of the sleeve was at my wrists. I asked her if she could let it out a little and she said I did not want that I would look funny. For the pants She wanted to charge me more money and I said if I knew the total cost was over $100 I would of bought a new suit. ButI had already spent so much needed to do the rest. She went on and on how she will give me a break, instead of changing me $14 she was only going to charge $10. Total cost $104. She said everyone charges this. I told her I could've bought a new suit at Men's Wearhouse and once they take the insane men they don't charge again. She said she has family who works there and It is not correct. I just called men's warehouse and I was correct and it would've been cheaper to pay for the alterations their normal charges is less... live and learn. Never again read more

I have been using Ruby's since I moved here almost 4 years ago. Her tailoring work is beyond 5 stars! I would recommend her to anyone that needs alterations of any kind and dry cleaning. Pricing is great and the workmanship is unmatched! read more

I brought in a bridesmaids dress that cost $250 and originally fit almost perfectly except for being too long and slightly loose in the straps. When I put it on the day of the wedding the clasp on the back of it broke immediately because it was sewn too small for me and we also couldn't get it to zip up. The straps were made to be so tight that they cut into my chest and neck all night. The hem is also uneven. The beautiful dress that I bought is ruined and to top things off I paid $123 for it to be done. I'm beyond pissed. I dropped it off 2-3 weeks before the wedding so it's not like I changed size in that time. read more

I go to Ruby's Alterations for all of my tailoring needs and dry cleaning. Ruby does excellent work with a smile and she even puts a rush on my items when I need them back fast! I would highly recommend Ruby's for all of your tailoring and dry cleaning needs. read more

We found Ruby Alterations online from just a quick search on cleaners near us. The owner is a sweet and talented woman who is honest and fair with her prices and timeliness. I went there to have my wedding dress taken in after receiving a 6-10 week requirement from bridal shops, and other alteration stores. I took my dress to Ruby's and she was able to have it done in less than a week. I later brought a very fine saree, made of silk, for her to clean and she reviewed the material made sure she could take care of the integrity of the material and design. I love this location and hope to always live close enough to go. read more

What a great experience! We brought my daughter's wedding gown here to be let out after it was taken in too much elsewhere. Ruby was able to add the fabric and tulle back in and you can not tell it was ever altered. It looks flawless and the gown looks like it was made specifically for my daughter. The turnaround was extremely fast and the gown was ready when promised. The prices are also very reasonable. Ruby is very kind and you can tell she loves her customers. If you have an expensive item that needs altered and want it done right this is the place to go. Would highly recommend! read more

They do such a great and efficient job, take such good care of you. Really quick and so detailed with the work. I highly recommend this place. Prices are reasonable aswell. read more

This is the best alteration place I have ever had. Ruby is always very friendly and very professional. Her prices are very reasonable and her work is excellent. I never have to wait more than a week for even complicated alterations. I highly recommend her. She also does purse and shoe repair. read more

Ruby Alterations & Cleaners - Sewing & Alterations Near Me - Charlotte, North Carolina

Ruby is great! She remembers who all of her clients are and does great work tailoring suits and sport coats for me, and altering dresses for my wife. I'd recommend her to anyone in Charlotte! read more

This place is spot on!! Came in to get a suit altered and dry cleaned. Friendly greeting from the owner! This woman knows what she's doing. My suit was ready in 3 business days and was perfect. Will definitely recommend and be back! read more

I really wasn't impressed with the alteration service at Ruby's. We took my daughter's prom dress in for alterations of the length and bodice. She asked if we wanted the waist altered and we said no. When we got the dress back, the dress was so tight in the waist that we couldn't fasten the eyelet without my daughter feeling like breathing was uncomfortable. We were told it had to be that tight for the top to stay up which absolutely is not true if a dress is altered correctly. My wedding dress was the same design and was not uncomfortable or tight to wear. The bodice too seemed to have been altered too small. The option we were given was to not fasten the eyelet and loosen the corset top. Loosening the corset top is fine, but there's no reason we shouldn't be able to fasten the eyelet. She has not gained a single pound since we dropped it off, so that wasn't the problem. We don't have time to take it elsewhere to fix that and these alterations cost us nearly $300 - they should have been done right. No attempt to fix the problem was made, and they seemed annoyed when we asked them to fix a piece that was falling off the bodice (they needed to hand see it back on). They moved right on to helping other customers and simply asked for our money. We will figure out a way to make the dress work, but we won't be going back. read more

This is my go to cleaners in South Charlotte. I needed a suite tailored last minute for a wedding. Not only did they take the suite within 5 days of the wedding, they also had it ready on the 4th day and they did a really good job on the measurements and tailoring. Only 4 stars because I took a genuine leather jacket here and they weren't able to clean it...but I've only found one cleaners in the city which can provide genuine leather cleaning. Otherwise, they're awesome. read more

I had a bridesmaid dress altered back in November. I waited until the last minute to have the alterations complete. Ruby was very sweet. She did a great job prior to the alterations to make sure the dress accommodated the shoes I had for the dress. She completed the alterations very timely, even suggested adding padding in the chest area with was very beneficial. I would definitely go back for any future alteration needs read more

I am very very pleased with Ruby's alterations! I looked up reviews and thought to try this location out hoping I would get done in the same day. I had a broken zipper that I needed fixed at the very last minute and she was able to get it done within a couple hours! She did a great job and was very kind. Highly recommend Ruby's Alteration! read more

Ruby does a phenomenal job! She's fast and super reasonable with her pricing and not only that she does everything there that's enough said about a mom and pop shop! read more

Ruby does fantastic work and is more reasonably priced than most. She worked her magic on my jacket that was too tight to zip. I found a piece of fabric that matched well and she inserted it on both sides to make my jacket roomy enough to zip. I just took two dressy tops to her for alterations. She is very pleasant and I trust and appreciate her professional advice for alterations. Give her a try. You will not be disappointed. read more

I took some clothing and a comforter for cleaning . Ruby did a nice job. I will definitely go back .

I had my wedding dress altered by Ruby. It was a lot of work and she did an amazing job. I was nervous about the padding in front, but I listened to her and it really made the dress fit perfectly. The only down side, was my bustle broke at the beginning of my wedding, so it was very frustrating and became an annoyance, which is something I shouldn't have had to deal with. It was a heavy dress I for as much as I loved the bustle she gave me, I felt like she should have known it was too heavy to be held up by one hook, but I just made due. Other than that she is just a gem. read more

I've been going to Ruby's for over 3 years she has done several alterations as well as custom sewing for me. She always completes the item just as I request and on time. I would recommend her to anyone! read more

Very nice work on altering a formal dress and taking up the waist/crotch of an interview jumper for my daughter. Would definitely return!