The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Major shoutout to the lady running this place…read more My puppy had messed up my Yeezy's and after reading her alterations reviews, I decided to give her a shot and I'm sooooo glad I did! Not only was she able to repair it, but it only costed me $12. Now I didn't expect her to completely restitch the shoe back exactly how it was, but she was able to make it less noticeable. Now I can wear my shoes outside. I'll be back to bring a jacket in that I need to have altered.

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

Amazing service, quality, and value as well as being the kindest people! I would recommend Saber…read morefor any tailoring or dry cleaning needs

So my husband and I have been to this cleaners several times since they opened but this is my time…read moregetting a dress altered here. I bought my silk dress in & the guys says they can take off the 5 inches I request off. He also tells me that they will call me when it's ready and I can only pay in cash for alterations. So a week and a half goes by and I call oNe price and the man is like oh yea it's ready for pick up, and I'm like ughhh well no one called me. But it's fine I pick up and paid $18 in cash and had to ask for a plastic cover the guy at counter stated it's not provided for alterations only‍. Well I needed one so he provided one, this place is near my home and I would definitely go back as needed.

I've been coming to this location consistently for some time to have my mom's dry cleaning done…read more.. and mine done very seldom! I have noted under the new management, the price has increased twice! The lastest increase occurred during the current COVID pandemic! When I inquired about this increase, the owner stated it was because they changed off-site dry cleaning plants and the new one was more expensive! I also noticed on my receipt that they pass on their service fee when using your credit card with their Clover POS system! When I inquired about the service fee, the owner stated it was always there, even under previous management! I disagreed and told him I had reviewed prior receipts once I saw it on my most recent receipt! He claimed that it was baked into a higher tax at 9% vs 7.25%... Is that even legal? When I reviewed my old receipts again, there was no such upcharge in sales tax! During the visit, and while bringing this to his attention, he was quite defensive and told me that my questioning and tone was out of order! I informed him that as a customer, I had every right to question that for which I was being charged! And further, why is he not making his customers aware that this fee is being included on their bill? He stated, "it's on there, right in from of your face!" And when I asked why prices are not posted in clear view for customers to see BEFORE he rings in the items to be dry cleaned? He stated "it's here (over the cash register pointing in the opposite direction) behind the counter!" Again, he was quite upset by my line of questioning, and stated he wished to refuse me service of my mom's items because of my tone of voice, and accused me of yelling at him and complaining! False! I explained to him that I don't believe it was my tone of voice that was at issue, but instead it was my line of questioning and my reaction to his in substantial, illogical responses and his "superb" customer service! Such business practices were never an issue under prior management! One price meant just that... one price! Any cost and fee for additional services rendered was posted and clearly communicated BEFORE you were charged! I have since contacted and made inquiries regarding the same with the BBB!

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Needed a small alteration on a prom dress for the week of prom and they were quick to get it done…read more Happy with their services and prices.

They did such an amazing job altering my wedding dress! It was especially difficult because the…read morefabric had a stamped design on it and it had to be super fitted to look right. It ended up looking more than perfect and I couldn't recommend them more!

Great service services and I bring my uniforms and my event dresses. They do great service.read more

Ivory cleaners is the best dry cleaning service in Charlotte. Recently, I gave them some items to…read moredry clean and had a quick return time. They had my request done within 24 hours. They are kind, efficient and give excellent quality! They are also very reasonably priced!

I received awesome customer service at this location. My clothes looked amazing when i picked them…read moreup. This will be my go-to dry cleaner from now on. I highly recommend them!

From the owner: Dry Cleaning Laundry Shirt Service…read moreLaundry Jean Service Alterations Leather & Suede Cleaning Wash / Dry / Fold Laundry Service Flat Work Laundry Service Household Items Designer Purse / Handbag Cleaning Wedding Dress Cleaning & Preservation

I have always had excellent quality work done by this shop, including taking in a complicated…read moreevening gown. They've always been able to handle rush work for me, too. I've had a few difficult projects that I did not think could be fitted to me well, and they have always provided the perfect solution. They really know their stuff. Several here have commented about the price. Is S&S cheap? No. If you want cheap, go elsewhere and get what you pay for. If you want it done right--and especially if you have something that requires serious skill, take it to S&S.

Great, fast customer service at a reasonable price. Very friendly, with "attention to detail".read more

Great service and pricing. Convenient location. The staff is very helpful with recommending stain…read moreremoval from certain fabrics.

Service was good. But it was very pricey! Not really worth all that. But they did send coupons in…read morethe mail.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...