Excellent service but they open late at times. Especially on Saturdays. That can be frustrating. Excellent quality.

Roaches all over the place in the waiting area. Destroyed my suit. Worst cleaners in Charlotte. read more

V Cleaners & Alterations - Laundry Services Near Me - Charlotte, North Carolina

did a good job cleaning my designer wedding dress. told me they'd preserve it but didn't tell me when they realized they couldn't but the problem was resolved quickly and they gave me a discount. read more

I have used V Cleaners often during the six years I lived in the 28205 area code but will never use them again, based on a recent experience. I came to pick up some clothing, including a scarf that I had left for cleaning. I pointed out a stain to the attendant at the time. I came back a week or so later picked up my cleaning and noticed that the stain was still there and there was a new area where part of the silk appeared to have melted and was flat and shiny. The person at the counter called the owner, who proceeded to cross examine me and accusing me of putting substances on my scarf. After an unpleasant back and forth, the owner said he would pay for the scarf. But after many follow-up calls, it's clear that he has no intention of paying for it. They could at least have returned the money to clean the scarf. read more

I think this is a husband and wife business. She seems nice. He is very unfriendly. Not a good thing to be in the retail business. It's almost like he doesn't want your business. read more

Good service, good prices. However, hours are listed as open until 7pm but it seems like it is 6:30pm

I live in the neighborhood of this place and never went there. I figured I'd give them a shot. Now I probably won't go to another dry cleaning place. The professionalism and courtesy of the front desk made my morning. She was sweet as candy. I also received a text message notification when my clothes were ready (and I had several pieces). They were done in a timely fashion and they notified me of a tie that was becoming unstitched in the back part that they (rightfully) refused to dry clean because it would create more damage. I appreciated that. They also do alterations so I allowed them to do so once I was visibly notified of the tie. Needless to say, A+ customer service. read more

Having been using V Cleaners for the last 3 years and only have great things to say about the business. The lady at the counter has not only been beyond helpful and professional, but she has also gone above and beyond countless times to fit my schedule. read more

Went in today for wash and fold. We live in the neighborhood. I work a few doors down the road. I need a place to help with the business laundry and personal wash and fold. I was told pricing in a way that basically inferred it is very high and I probably couldn't afford it. I said ok, then can I weight quickly. No he doesn't have a scale. He really doesn't do wash and fold. (There is a large sign you can see from the road that says wash and fold.) I just said oh ok I'll go somewhere else. You certainly Lu don't make it sound appealing. They might as well have just punted me out the door. Certainly lost the opportunity to do business with us whether it's my business needs, dry cleaning, personal wash and fold, alterations. All of it. read more

Terrible experience! I paid to have my pants altered and they didn't do that correctly. Then, they failed to refund me. NEVER goes to this place. Its a total scam and they will rob you! read more

Did a great job getting a really nice gown prepared for a gala. Pricing was ~$100, which I I initially thought was a bit high but given the amount of fabric and variation in materials I think it's appropriate. They had it done within a day or so. Will likely return for all my future cleaning. read more

The perceived "service" and the reality of the service provided by V Cleaners are far from the same. I took my shirts here in the hopes I would find a reliable and relatively inexpensive cleaner. Recognizing that I live near Uptown, the definition of inexpensive is determined by convenience. I took my shirts in for cleaning, and to my surprise, the cost was way out of proportion for the number of shirts I brought in. When I inquired about the cost, the attendant indicated that they had made the determination that the shirts needed to be "dry cleaned". Their criteria isn't based on the care label of the shirt , but on their unilateral decision on whether they should be dry cleaned or not. When pressed further, I was given the explanation that the buttons were non-white and deemed "special". As a result, they charge an extra fee on the off chance they need to special order a button. Stay away from this scam of a cleaner. read more

very prices! wont use them for alterations ever again! work not that good also!!!! dr venable. ** 2 star rating

Coming here for the first time was like adding to my family. So warm and welcoming. Extremely knowledgeable on clothing and what not and what to do. My clothes which were 3 silk kimonos came back beautiful. I'll def be back for all my dry cleaning and hemming needs. read more

They always have a friendly attitude and remember your name. I never have to say my name or wait in line. They see me parking and have my clothes ready for me as soon as I walk inside. None of the dry cleaning is done on location, but the seeing and alterations are. Their work is very professional and done with your schedule in mind. I have used many alteration businesses, but this one is worth stopping in and giving them a chance to impress you too. They also have two slots that are reserved parking for their customers only. That is good because they are in the middle of several restaurants that get very busy during the day. read more

V Cleaners & Alterations - Elite parking for the cleaners! - Laundry Services Near Me - Charlotte, North Carolina

As of November 1, there is a new owner of V-Cleaners. I have been a customer for the 11 years I have lived in Elizabeth. Today, I already had my first issue. I realized the bill was high from my Saturday pick-up and the receipts on my clothes did not match the charge. I went back today and the owner insisted the computer showed I picked up all 3 parts of my dry cleaning, the charge was correct, and advised me to go home and check the individual tags of items to verify, since I couldn't find a 3rd receipt on my Saturday pick-up. Came home and nothing. I called back and spoke to a girl on the phone that reiterated what the owner said, that the computer showed all items picked up. I asked her to check in the back and low and behold, the 3rd part of the order was still in the store. The new owner has installed a new computer system and it's clear there is an over reliance on his data that doesn't allow room for the possibility of human error. The register only knows what is ready for you, not what has actually been delivered to you, so inventory your items. I was apologized to, but I was pretty frustrated that I was basically told I was wrong, the computer was right, and made multiple trips to discover this. The previous owners had systems in place without computers (used their memory) and I never had an issue in 11 years. The new management claims prices will remain, and it's a convenient place for me, so I plan to return. Hopefully, transition growing pains will be ironed out. Not a great start though.... read more

This is my favorite cleaner in this area. They maintain good quality with reasonable price. I dropped two jackets with lots of stains and i getting back nice and clean. I ready for winter with v cleaners. read more

Love this dry cleaner. The people that work there are always friendly and surprisingly fast. Prices are lower than other places nearby, and they do a good job. Parking lot is busy, but there are usually a couple open spots reserved for V. read more

My husband is expensive. Sorry honey, it's true. You're just lucky you married a thrift store monkey to balance out your taste or I'd be reviewing soup kitchens instead of dry cleaners right now. Anyways, to get to my point, my husband has all his shirts custom made and tailored ($$$) and we've been often disappointed by the treatment other dry cleaners have given his very special special clothes. After the third place ruined another shirt ($$$$) through its third-party cleaning facility, we finally asked his tailor which service he would recommend. He said, hands down, V-Cleaners. V-Cleaners does all of it's drycleaning and alterations in house. Your clothes are always ready by the next day after 3pm, the prices are VERY affordable, and the couple who runs the place are so sweet. The problem? They are located 30 minutes away from our home and their parking lot is impossible for my truck to fit, so I have to often get creative... and I'm a horrible driver. That's a one hour trip twice a week in my gas guzzler + the impending parking accident = $$$$$$$$$$$$. read more

Went here this morning to drop off some short-sleeved Polo shirts, with some minor stains I was hoping to have removed. I was greeted by a very friendly lady who look my name and information and handed me a ticket. The place, though fairly small, was neat and clean on the inside. The staff is very friendly. As far as the stains, I'll let you know how they turn out... read more

I used to appreciate V Cleaners & Alterations for their speedy service, prices, and service with a smile. They run an eco-business by using "green" machinery to reduce their carbon footprint and clean in-house instead of sending the clothes out to a third-party cleaning facility like so many dry cleaners like to do nowadays. Furthermore, conventional dry-cleaning is far too polluting and I like to be prudent of the choices I make. The couple that runs this business has always been very nice and courteous toward me. I used to frequent V Cleaners & Alterations. In fact they used to be my go-to cleaners for all of my clothing needs and I even trusted them with my designer clothes. Sadly, that ended the day I picked up my favorite Ruehl No. 925 dress shirt. The buttons were destroyed and the shirt came out a bit tattered. I was devastated! For those unaware, the brand has been discontinued. Although V Cleaners tried to correct the problem by replacing the buttons, the stitching was very poor, with uneven attachment and many floppy buttons, and a few buttons have since fallen off. This was my first foray into their tailoring aspect, and I was thoroughly disappointed. However the biggest problem is that they failed to tell me what happened during pick-up, and argued with me when I presented it to them. I found this to be highly unethical. Since I have a keen eye I noticed the buttons as soon as the shirt and the other clothes were handed to me and immediately asked about it. There was an awkward moment, and after they stopped arguing that the shirt was given in that condition, they began to tell me that the heat from their machines had melted the buttons. Don't give them anything with buttons, apparently, since their machines are like Pac-Man. Had they told me about the damage when I came in, and before I noticed, I would have been finer with it, as the problem should have been easy to correct. "Should" being the operative word as it was clearly too difficult for them. So from that day forward, I started to patronize them less. I still send them my inexpensive new-to-me thrift finds (things without buttons) because they make them look like new, but I take the best stuff elsewhere. If you use V Cleaners make sure to carefully inspect the clothes while you are in the store, and don't expect to find your clothes in the same condition you left them in. I give it a two for old times' sake. read more

The best dry cleaners in the neighborhood. Fast, friendly and efficient. Prices are comparable to other local places. They take cards. They are friendly and know your name. They take pride in their work. Alterations are always neat and timely. What more could you want? read more

Well, I just left V-Cleaners to pick up one shirt that was dropped off Friday morning. I was rudely told that it wouldn't be ready until after 3 on Monday!! Really?! I started going to this cleaners because it was a referral from a friend of mine. I started referring other people here but I will stop the referrals immediately. Plus the quality is not great and never replace buttons when broken. I will find a more customer oriented business that appreciates customers. read more

Very disappointed! This is the first time I have used their services and granted the couple there seemed very nice, the curtains I dropped off for steaming ended up with holes in the back of the lining. When I got home and put the curtains up I proceeded to call them and let them know what had happened to see what they could do about it, and they told me to return them to the store and then bring the new ones back which they would steam for free. I'm pretty sure the store does not take back damaged curtains from dry cleaners. When I said they were not there before and that is the problem with the situation is there anything that they can do for me, they proceeded to say no one has ever complained about it before. I guess I'm not a credible person so you should probably not believe this review then, too. read more

V Cleaners & Alterations - One large hole of many - Laundry Services Near Me - Charlotte, North Carolina

We LOVE V's! We switched here about 4 years ago, and are so glad we did. Not only are they incredibly kind and genuine, but the quality (and prices!) of their services are great! I highly, highly recommend them. Also, the one time that we had a slight issue with a garment, they went above and beyond to ensure we were happy! Can't say enough good things about them. read more

I like V Cleaners. They do a good job. I have had a few things that came back that didn't come out as clean, but as i brought it back they took care of it. Their turnaround is usually fast. They are super friendly, too. read more

They returned 3 sweaters that appeared to not have been cleaned. One had a spot of food on the front -- which was pointed out at drop off. One of the others still had dog hair. When I specifically asked why they were returned this way I was told that they didn't want to ruin the fabric by actually removing the food stain but insisted it had been cleaned -- Made zero sense. Won't be returning. read more

Been using V Cleaners for 11 years. This family operated business is such a find. The owners know you by name after the first visit. They have your clothes ready for you to pick up before you walk in the door. Always greeted with a smile. They outsource their cleaning...but they always do a wonderfil job. I even had a moldy wool winter jacked that i found in a closet....they cleaned it right up and now its like new. I also say that im VERY impressed with the alterations....especially on Denim. Ive had alterations done by Nordstrom before and they have ruined $200 pants by taking them too short. At V Cleaners...she gets it perfect every time, and in a reasonable amount of time. I recently moved out of the neighborhood lasy year... but i always drive the extra mile to give them my business. Try them...you wont find an operation like them. read more

Best service I've ever experienced at a dry cleaners. They always remember your name and ask how the family's doing. Prices are reasonable, but definitely not the cheapest around. read more

Great company - they are affordable, friendly, and do a great job! I took a couple blankets to be cleaned there and they were half the price of other places in town. I also brought them a cycling performance jacket with a cooking oil stain that they were able to remove. Very pleased. read more

Ruined a favorite shirt. Didn't say anything about it upon pick up and notified me that it was that way when I dropped it off. Which I know with 100% certainty it was not. There were a few waxy looking stains on the silk shirt. How would I have accomplished such a weird stain at home. Never using them again. read more

I love love love this place! I was referred here by a neighbor and haven't gone anywhere else for my dry cleaning since! They remember my name, ask me about my business and the quality is great. They also hemmed a simple dress for me in one day and it turned out perfect. I would highly recommend V Cleaners!! read more

I have been using these Cleaners for 17 years and have never been anything but 100% pleased. They do great work, are very organized and know all their regulars by name. I highly recommend them. read more

If you're looking for good customer service, Don't go here!!! The owners are rude, nasty people and my business is going elsewhere.

I have been using them for 14 years. I was referred there by a co-worker who said they altered her wedding dress. I originally went there to get a several pair pants altered and I have been going ever since. I use to live closer but I still make sure I make it there for alteration and cleaning. REALLY Nice couple and very attentive to your needs, I have made at least 5 referrals there and all have been pleased. read more

Lovely, warm, professional service. Have been coming here for nearly 7 years. I also appreciate that they will honestly tell me if there is something they can't do, rather than just saying 'yes' and having a problem later. Highly recommend! read more

STAY AWAY FROM THIS DRY CLEANERS!!!! I used them for the first time this week. I dropped off shirts for cleaning and light starch. One of the shirts had a 2" - 3" rip in the sleeve near the cuff. When I called they said they would try to fix the shirt and to bring it in. I brought the shirt back and the gentleman there said this was normal wear and tear on the elbow. I pointed out the rip was caused by them and was near the cuff, and he kept repeating it was normal wear and tear. I reiterated this was my first time using them, and I have never had a dry cleaners rip a shirt sleeve ever. I asked him to fix the shirt and/or give a refund or compensate me for ruining the monogrammed dress shirt. He said he would not fix it or give me any money and he walked off. They did not even apologize, but just kept repeating it is normal wear and tear. Use this place at your own risk and if they ruin something you will not get resolution or compensation. STAY AWAY!!!!!!! read more

I brought this place the dress that I have to wear in my sisters wedding as her maid of honor. I just needed an inch or two taken off the end of the dress however, the dress had a train. I told her specifically (multiple times) to NOT TAKE THE TRAIN OFF THE DRESS. I picked it up one week later and not only was the length two inches too short but she cut the entire train off of the dress and it was cut crooked at the bottom! I called and they told me bring it back the next day so that's what I did. I asked if she could fix it and she told me she no longer had the fabric so she could take the hem out but that was it. That didn't help the train issue, it still wouldn't make it long enough and it wouldn't make it straight at the bottom. I told her I just wanted my money back and I would pay someone else to attempt to fix it. She refused to give me a refund because "she didn't work for free" and "she didn't lose money because I told her the wrong thing." I all but lost it. I was already appalled at her less than stellar "tailor" skills and now the customer service was falling right in line. What a nightmare of an establishment. read more