What a professional business!! This is the place to have…read moreyour rugs cleaned or repaired They will pick up but I usually pack up my rugs and drive them to the site There is a cargo door in the back and one of the staff unloads them The office staff is friendly and well informed They take extra care for the antique and oriental ones The rugs are always ready when I was promised and they are clean and don't have any chemical smell This is the ONLY rug cleaning company I use

Wonderful customer service. My rug turned out beautifully cleaned. I'm a repeat customer.read more

I have used Prestige Chem Dry since moving to the area and in two different homes. They Always…read moreoffer additional advice beyond the cleaning to ensure that we understand the needs of our individual floors. They are not just carpets. They also care for real wood floors too. Highly recommend their on time and Professionalism that is in this family owned business.

We have used Prestige Chem Dry for over 8 years, and I can't say enough good things about them. I…read moreschedule them once a year for our whole house carpet cleaning, and I can honestly say they I have never been disappointed. This Chem Dry branch is family owned, and everyone in the family is part of the business. They are all EXTREMELY knowledgeable about their services and what they do. This has always impressed me! The Chem Dry process is different from other carpet cleaning services. I did my research on multiple types of carpet cleaning. They use oxygen to remove stains and dirt. The process is more green and more effective! They came out today because I had an emergency (large) red wine spill on my wool rug! I also added a last minute upholstery cleaning of my couch to the order and they were happy to add it. I didn't have to rescheduled for another time, which I appreciated. Thank you guys for being so customer service oriented and easy to work with!

I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.

I need to move quickly and they were able to come in and do a deep cleaning and left me with no…read moreworries. Thank you for taking a load off of me in a difficult time.

Moving out and hired the ultimate cleaning crew, they were very friendly, on time, good prices! I…read morewas having issues with my debit card that day to pay them and they were very patient and understanding. I would def recommend them to anyone!! Thank y'all for the great job and for being so patient with me

Heard about the company through a friend who has them to come clean regularly. Booked a move out…read moreclean, both April and Tiffany were very prompt and communication was clear when doing my consultation. On the day of, they were timely, and made my 2 bedroom condo look brand new! I was shocked! I had been living in that place for 5 years and although I'm a pretty clean person, I've never done a deep cleaning of the place. They came in and got straight to work! Both ladies are efficient and effective and I will definitely be using them regularly. Please book with them, you will be pleased that you did!

I shared this review on FB but it was such a good experience I wanted to add it here, too…read more Amazing service and our carpet has never looked better! They were able to get us on the schedule quickly and at a time that worked perfectly for us. Brian and Kenny worked efficiently and were very helpful, polite, and friendly. The carpets are incredibly clean and smell great! My 3 year old declared them "the 2 coolest dudes ever!" We are so happy we used Metro Steamway and highly recommend them to our friends and family!

We recently hired Metro Steamway, for the first time, to tackle many pet stains; and we are very…read morepleased with the results! They promptly responded to my request and scheduled the job in a timely fashion; they were friendly, courteous, knowledgable, and helpful; they carefully navigated their equipment through our house to avoid damaging our property; and our carpets look new! I highly recommend Metro Steamway for all carpet cleaning needs!

Highly recommend Christian and the team at Buzz Steamer for any carpet cleaning needs, especially…read morefor move-out/move-in services. Christian was extremely professional, responsive and detail-oriented from booking to completion of our move-out cleaning. He carefully pretreated all areas, using top-notch equipment to extract deep dirt and grime until our carpets looked brand new. He covered 5 spaces including carpeted stairs that have never looked better! The entire process was efficient, pricing fair, and the results far exceeded expectations. Flawless service thanks to Christian's expertise.

He was quick to respond, was on time, friendly, helpful and did quality work. He didn't mind the…read morekids running around while he worked. He has cleaned our couch 2 times now and we will use him again.

Just hired McGinnis Dryer Vent Cleaning Service to clean our 12 unit complex. McGinnis did an…read moreexcellent job with the cleaning, and was prompt, efficient and communicated well in terms of answering all of our questions up front before scheduling services. Out of all the dryer vent cleaning services inquiries/quotes we conducted as part of our Condo Association (4 total requests made to different vendors), McGinnis seemed to be the most honest about what he would do to perform a good cleaning and not cut corners. It was for that reason we chose McGinnis and we were very pleased. Would definitely use McGinnis Dryer Vent cleaning services again.

Update: After posting this review, the vendor called me directly threatening to ensure I wouldn't…read morehave an oven for Thanksgiving if I didn't remove the review. I had already requested the property management company send out another vendor, but this behavior is far less than professional. Please note: Mr. McGinnis says he is a single father and I have lived the struggle of single parenthood. This just isn't the way to build a good reputation. Hopefully this will be an opportunity to grow in a positive direction. If zero stars were an option, that is absolutely what I would give this service provider. On Sunday my oven developed a sudden gas leak (odd, since I hadn't used it all weekend). Piedmont gas came out and shut off the gas and instructed me to have the appliance serviced before the gas could be restored. Working through my property management company, McGinnis Dryer and Vent Cleaning was assigned as the vendor to repair the oven. I was instructed that I could call them directly to talk about available time frames, so I did so. I also wanted to verify that they were the correct vendor to repair an oven, given that the business name didn't indicate anything about appliances. When I called, I spoke with a Gary McGinnis, who is the owner of the business. He was very aggressive, and even seemed angry when I asked if he actually serviced appliances. I tried to explain I just didn't understand, based on the company name. He said that he could not come out any earlier than Thursday to look at the oven. I accepted this, although this left me with no means of cooking in my home from Monday through Thursday. On Thursday, when Gary arrived at my house, he walked in, took the serial number of the oven, asked for my signature and got ready to leave. He did not check anything, he didn't look at anything, he just got the serial number. I stopped him to ask questions about what was going on, and he began to get extremely agitated. He informed me that he was ordering a part. He said the part would take 3 to 5 days to be delivered. And he would come sometime the following week to install it. Please note, this is all happening leading up to Thanksgiving, meaning, I will have no means of cooking anything for the Thanksgiving holiday. And I have company coming to town. I understand emergencies, but given That this would be almost 2 weeks from the time the gas leak started, this was not an acceptable solution. I asked if there were ways to get the part faster, and Mr. McGinnis told me there was not because he had to order it through the warehouse the property management company required. He reiterated that and it would take 3 to 5 days to be delivered. I called my property manager, and they immediately approved the part being delivered overnight. When I contacted Mr. McGinnis to let him know this. he began to yell at me and told me that my property management company couldn't tell him when to come provide service. And regardless of whether the part came overnight or not, he still would not come till late next week. Given how aggressive Mr. McGinnis was from the very first interaction to the last, I would not suggest sending him into any home that has women or children present in the home. I would not use this vendor again, under any circumstances. I believe that using him is a serious safety issue!