I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.

I was very impressed with the customer service and quality of Maidright! They came out quickly when…read moremy client had a house for sale and the floors were found to be slippery. Matt the owner called once the job was completed and even took care of a couple other areas. This is true customer service and I am happy to recommend this company!

Do not use this business if you want anything done correctly/timely! We booked a pre move in deep…read morehouse cleaning. Booked it 1+ month in advance, sent pictures, and even told them on multiple occasions "we don't care how long it takes or how much it costs, please deep clean it". They showed up on time that day, and we got a call 2 hours later they were done. We thought "that was quick". Upon arrival. The ENTIRE downstairs of my house was not cleaned. The upstairs was cleaned beautiful. Kitchen wasn't done, downstairs bathroom wasn't done, and I should mention the extra we paid for appliances wasn't touched. So we call and get told they can come back to clean it, great let's try again. We can't unpack our stuff in the new house we bought because we are waiting on it to be cleaned. We get told noon Monday, 1pm rolls around and no show. Finally at 1:30 I call, and get told they're on their way. It's now 2:30 and no show, now I work night shift so that's like asking someone to be awake at midnight then not show up. 3pm comes and they finally show up and tell me "sorry they got lost"- I life in a neighborhood and it's 2022 with a GPS, as well as a place they've already been to! But now I have to leave at 5pm for work and don't want my house unattended due to the history of this business. I call the owner who is "out of town" and speak to his assistance and was treated with attitude and doesn't understand why showing up 3 hours late is a big deal if it's a "makeup service" as she calls it. Stay away from this business!!!! The worst experience while trying to move into a house!

Aline was awesome. We had to move out of an apartment and we were overwhelmed. Aline swooped in and…read moresaved the day! Thank you so much!

I'm a happy camper with this company!! I've hired several cleaning companies throughout the years…read more Time and time again they would consistently miss things or start off doing an amazing job the first couple of times and then efforts seem to be pushed aside. I found Maid in the QC when I commented on a friend's house being so immaculate and that's who she used. Huge difference in the amount of detail they put in and professionalism! Always very easy to schedule and I welcome them into my home. Very thankful and I would recommend to anyone!

Wow so impressed! Recently relocated to Charlotte and was looking for a move-in clean. Coworkers…read morerecommended Maid in the QC and they did not disappoint. I felt like I was moving into a new house. It was so easy to book and the attention to detail gave my OCD a run for its money. I was so happy with the work they did that I have been using them biweekly ever since!

Thank you for doing such a great job! Taunya worked so hard on our 2,650 square foot home. The…read morethree bathrooms look great, and the kitchen is terrific. Our tenants had left the refrigerator a mess, and I'm so grateful for how Taunya was able to make it look good again. Perhaps most importantly, this company was able to accommodate our desired schedule. Our window of opportunity was pretty narrow, but we were even able to get everything steam cleaned, all for a very reasonable price. Thank you again!

Did an amazing job for a great price. Very timely, actually showed up early. Worked for about 3…read morehours on a deep clean of my residence. Will definitely use them again in the future.

I love Spotless and their service providers. Andrea M is my favorite. They always do an excellent…read morejob. They arrive on time and are efficient so they are in and out quickly. I also appreciate that they bring their own cleaning supplies so that is one less thing that I have to worry about. Their pricing is very affordable and it's transparent. You can easily use their website to book one time or recurring appointments. They have a lot of add-ons on the website so you can customize your cleaning based upon your needs such as bed making, laundry, and blinds. They also have post construction, New Mama, and move in/out services. I would highly recommend Spotless for any of your housekeeping needs. They make everything sparkle and shine.

I was told by the owner and her assistant that Priscilla was great. She is not. Duties listed on…read morethe company website for a basic/recurring service were not done. For example- taking out trash and cleaning toilets. Maybe cleaning toilets does not include the seat where you actually sit your booty every day. She actually left a full trash can. Frankly, I think the cleaning service business is somewhat of a money grab. Only those with a nasty house could be okay with receiving mediocre service. I think these companies do just enough to make it look like they have cleaned. Or, perhaps the cleaners feel I deserve to be taken advantage of because I dared to try and hire hel p. Maybe they only think stressed out women with kids, a lazy husband, and nasty pets need someone to help them occasionally. But, since that's not my life I guess they feel it's okay to come into my home, do a half-ass job, and get paid for it. I have learned a very great lesson. Cleaning companies are just not for me.

I hate to leave poor reviews but I feel cheated. $236 wasted. They did a poor job cleaning. See…read morepicture attached. I couldn't take a clear picture of the dust still under my bed or the baseboards in the bathroom that were not even wiped off. Nasty attitudes and barely spoke to me when they came in. I felt uncomfortable in my own home. In response I was offered 10% off my next cleaning. Who throws good money after bad? No thanks.

Almost $400 for 2 maids for 4 hours and I pretty much had to go around and clean myself after they…read moreleft. We specifically told them to do windows first and all they did was the glass, the sills were left dirty, the kitchen hood was never cleaned, and the bathroom floors were left with small piles of whatever they cleaned. The cleaners were sweet, but the job wasn't done right. Would not recommend.