Today July5, 2023 the same lady is working as was June 25, 2023 and just like my visit then the lady working was invasive of my working space. I need to speak with the owner of the establishment or if there is a manager I need to speak with them. This location is nearest me and I'll be damned if I have to go somewhere else to wash when I need to. But her behavio, at least in my case has really been childish as well as good customer service exempt. I will have it looked into to see if this business is part of the Better Business Bureau and if not I'll have my research extended to eventually speak to an appropriate agent to resolve this issue.
On today July 5, 2023 this same female was sweeping the laundromat. Only three people including myself were in there. She stopped sweeping to walk near the front desk area to get the dust pan which I'm doing so she walked directly behind me. No problem there. However, on her walk back, she stopped right next to the space where I was folding my clothes and swept with the broom which was only inches away from brushing my feet. I immediately addressed it with her and she started acting like she didn't know what I was talking about. Now, please understand that my June 25, 2023 visit here was similar and I posted a complaint/review at that point. Mind you, for the same person. I have yet to see any management around to address my concerns with, she wouldn't provide me with a number in which to reach management by phone. Finally, "grown adults" can't handle themselves in an adult way and she is a reason why our community of people and the people all over the world stay at odds and are making no progreas toward an utopian society. I am a philanthropist and CMS Charlotte Mecklenberg Schools school teacher and I promise tese two experiences with this person have been like dealing with one of my elementary students or middle school students behavior when they've done something wrong in class, behavior wise.
I need your head manager or the business owner to get in touch with me ASAP. This is ridiculous and needs to be fixed by the next time I come in here about two weeks. As one of your paying customers I shouldn't have to come in here and correct and discipline this lady or anyone for that matter who is supposed to be providing the best customer service possible to customers. But, sad thing is, if I have to I'm prepared to do what I have to do.
Most sincerely,
Jason A Watkins
watkinsjason115@gmail.com
704-323-1480 read more