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    The Laundry Room

    4.4 (18 reviews)
    InexpensiveLaundromat
    Open 7:00 am - 11:00 pm

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    Doin' my
    Louis R.

    I was going to give it 2 Stars; but - the end of the evening really defined things. Place was a mess, I'm not even sure the last time the floors were cleaned. Disgusting - Floor look like someone relieved themselves on it. Thank G-d, none of my laundry fell to the floor. Machines are not maintained appropriately. They are simply not cleaned. Dryers were filthy! - Obviously know maintenance going on. On the way out - I was approached by a young Female Vagrant who demanded money from me. That was the final cherry on the sundae. I don't think this place is in a good neighborhood. I'm even more disappointed by the yelp reviews - which don't seem to be telling the truth about this place. Would avoid, the Laundromat I visited last weekend was way better. Absolutely no place to sit down in this place. Final thoughts: the place is just not comfortable or user friendly. Don't even think about paying for the machines with anything but coins. I would not want to get involved with that antiquated pay system they tried to rope you into,

    Huge 7 and 3 load laundry!
    Kamilia L.

    Clean and affordable. I loved the 7 & 3 load washers. I have a washer and dryer at home but I wanted to wash comforters. I can only imagine how helpful this is for large families. I loved the clean amenities and there was 2 attendants on site who were cleaning and assisting customers. I also liked that there is ample parking, great light, multiple TV, atm, arcade area and ofcourse vending for snack and additional laundry products. If you are a regular there is an account you can set up with a QR code and wash. Thats practical and convenient for those that don't carry cash. O would definitely recommend this laundry service.

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    7 months ago

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    21 days ago

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    8 months ago

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

    Good service always and clean. You can use either cash or mobile to pay for machines. There is never a wait

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    4 years ago

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    6 years ago

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    8 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    First time here. Staff was really nice, Rita especially helped me figure out how everything worked and showed great customer service.

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    7 years ago

    This place has a great clean environment, very affordable and relaxing we appreciate the costumer service

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    Ask the Community - The Laundry Room

    What happened to the stools inside?

    When will you all officially be open?

    We've officially opened as of Saturday, July 7th, 2018! Come in and see us today!

    Don’t See Your Question? Ask Away!

    Review Highlights - The Laundry Room

    Lee does an outstanding job keeping the facility running and he has a winning attitude and personality to match!

    Mentioned in 3 reviews

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    2ULaundry

    2ULaundry

    (113 reviews)

    $$

    They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

    As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

    Hi-Tech Laundromat

    Hi-Tech Laundromat

    (16 reviews)

    $$

    Villa Heights, NoDa

    It has been a long time since I have been to a laundromat. For my first visit back , I was…read morepleasantly surprised! Hi-tech is pretty high-tech! Long gone are the days of quarters and slots. Now you buy a card and load it will money and insert the card into the machine. The employee was very helpful and I'm sure she could tell I was struggling trying to figure out the new system. We didn't have to buy a card, rather, we used her card and then paid her directly. There are numerous machines! Another new advancement that I learned on this visit was that there are different machines that vary on how big your load is (e.g., 18 lb., 27lb., 35lb., 50lb.). The laundromat is spacious and clean! There are a couple of arcade games to keep you occupied and a tv playing CNN. The chairs, however, are not comfortable. I guess not everything has advanced. All in all it was a good experience!

    This place is not the place to go if you need your clothes washed. Most of all the machines do not…read morework whether it's posted on the machine that they are broken or not usually there is no heat coming out of the dryers. I was there 2 hours because two of the dryers are not working and it was not posted on the dryer the second dryer did not dry at all and I had 7 minutes left and what she told me was take out the dry ones and let the wet ones dry I told her 7 minutes is not going to drive my clothes in cool air. I didn't get an I'm sorry or I'll give you your money back no customer service from the owner at all. The seats are nasty that you sit on inside hardly any dryers work and she pays her employer below minimum wage and she works her ass off. Can't support this place. Money hungry place!!

    The Laundry Room - laundromat - Updated May 2026

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