They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

This must be by far the best laundromat in the area! I walked out of there and I forgot I was…read morewalking out of a laundromat lol. The place was spotless clean inside, Machines look good and updated. Friendly staff I was greeted by Leah she was excellent if there was an option to give 10 starts I would. Leah was easy to communicate, gave me a breakdown of the prices. Gave me an option to pick up y clothes same day or next. I choose Next day. Next day pick up was smooth, they did a grate job I saw Leah again had my clothes ready for me. Smooth transaction I will visit here again.

Cleanest laundry I've ever been to. But they are cashless. They are a little pricey too but they…read morehave everything a person needs to waah and dry. They also have vending machines and a small store nearby for snacks and drinks.

I am semi-disabled and folding laundry can cause me a lot of pain, so I started researching laundry…read moreservices in Charlotte. I evaluated several different companies but decided to give S-n-H Superior Laundry a try because I felt their flat-rate prices were the most competitive. I also liked that I didn't have to subscribe or commit to weekly service since I don't always need to wash clothes every week. Although they do offer repeat service if you want your clothes laundered on a schedule. I was able to quickly sign up and I was pleased to discover that they use the same detergent, fabric softener, and dryer sheets that I do. They even offer scent beads, color boosters, stain remover, and starch at no extra charge, also the same brands and fragrances that I use at home. My clothes were picked up the very next day with no fuss. Since this was my first instance using S-n-H I sent my clothes in a large, black garbage bag. I just left them on the porch and the driver retrieved them there. No doorbell ringing, or awkward handoffs. For those who may be wondering, they do offer same day service, but I didn't need mine that quickly. When I got my clothes back today, I was THRILLED with the results! They returned in a HUGE sturdy, re-usable bag with a large shoulder strap to make it easy to carry. This was the large size bag ($35) and you can fit a LOT into it, which makes it well worth the price. The clothes were neatly folded with no wrinkles. They wrapped each bundle in plastic to keep the clothes from unfolding or getting mixed up during transit. They even separated my clothes from my son's and put the towels/wash cloths in their own bundle, which will make putting them away that much easier. I felt that this step in particular went above and beyond, like they were thinking about the customer every step of the way. The clothes smelled amazing; just like they do when I pull them from the dryer here, only I didn't have to do any of the work I normally do. If you're looking to save time, or in my case pain, from having to do laundry at home, I highly recommend S-n-H! Their flat fee of $25 for small bags or $35 for large ones is more than competitive. Some specialty household items, like bedding, are charged separately, but those prices are also fair. And they don't measure by weight so you're not left guessing how much each load will cost. They use all the name-brand laundry products you'll find in the stores, and I really feel like they go the extra mile for their customers. If I could give them more than five stars, I would.

I've been in Charlotte for a year and a half. I don't have a washer so when I am behind on life I…read moreget my laundry picked up. S-n-H is my third company. This is the most reasonable for the price and size of the bag. This is also the first one that offers same day pick and drop off. Now, the part that ABSOLUTELY blew me away is that this is the first time my clothes came back smelling like laundry and not like they were cleaned to be sterile, AND they were organized within the laundry bag! I am in love! They even sent a nice welcome gift!

They have a sign saying punch cards here and 4th visit free. It's my 2nd visit but the counter…read moregirls aren't around but I'll ask for my card. I may be back 2 more times. The washer says 3.50 but I think it wanted 4.50 of quarters cuz it kept asking. Saw some geese outside chilling, went to food store (generic type) across the street and bought them a bag of frozen corn! 2 of the 4 cheaper machines are currently broken but I was there as someone was emptying one. I also noticed a couch around the corner w kids toys but the outlet may not work. My cords are unreliable so I can't say for sure on the outlet. I like it here and I'll be back

Nice staff here to help you if you're new to The Laundry Room, and an overall nice facility …read more.. clean with fans keeping the air moving, coin changers for those that need it, and an all around good experience. This facility takes in drop off laundry, does work for commercial clients, and is open for walk ins ... try it next time you're in the market for a laundromat.

Sadly this store is closed. I had used the Cotswold store for over 10 years and decided to try the…read more7th street storefront. Doors were closed, interior empty with some boxes and realty ""For Lease" sign out front. Very sad

First I just want to say they are VERY nice people and very fast. However, in my experience they do…read morenot return garments in expected condition. I received garments still covered in lint and pet hair, and quite wrinkled. I just feel that when you bring something home from a dry cleaner shouldn't have to still lint roll and iron it. Also, they did not get the stains out that they assured me they would. For the cost, I just don't feel I can give them my business. However, they are really sweet people and do turn things around d very fast. So if you aren't expecting perfect, they may be a good option for you.

This Laundromat is the 'cleanest' I've ever been to! The…read morecustomer service was also impressive... Ruth greeted me, was able to do the service I inquired about, and called me when she finished!! I highly recommend this laundromat for any laundry needs!

Location is very clean, but it ends there. Zero customer service. They refuse to open the door for…read morea woman struggling with massive laundry. They will actually stand in the narrow pathway by the door either staring at or ignoring you while you struggle to get inside or past them to spend $ there. They refuse to fix their back door leaving only VERY limited parking out front. Also the TV is constantly on high volume in a non English language. And in the dead heat of summer - no fans!

I have them washed my comforter sometimes because I have a dog, and my dog sleeps with me. lol they…read moredo an amazing job and I always leave with a really nicely washed comforter!! I definitely don't need to go anywhere else!

The laundromat was clean and the attendant was very friendly. She showed how to load our card in…read moreorder to use the machines. Friendly atmosphere and hot dryers.